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Roof Warden

Roofing contractor

Navarro’s Roof Repairs

3189 Kirby Whitten Rd Ste 203 D, Memphis, TN 38134

Google average
4.8
Ratings counted
36
One and two star
2 of 36(5.6%)
Tennessee median
1.9%

The first three are Google’s own figures for Navarro’s Roof Repairs, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.

Rating breakdown

4.8
36 ratings
Google’s profile shows 35
How the 36 ratings break down, from five stars to one
5
3494%
4
00%
3
00%
2
00%
1
26%
5.6%of these 36 ratings are one or two stars (2)

Higher than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 2 of the one and two-star reviews we hold for Navarro’s Roof Repairs, most recent first.

  • 1 out of 5LACY ALISIA3 months ago

    I’m not fully satisfied with the outcome of this project. While the job was eventually completed, it took longer than expected and didn’t meet the level of quality I was hoping for. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Lacy, we’re very sorry your project didn’t meet expectations but looking into our client base we don’t have a homeowner with name listed above. but we appreciate you bringing this to our attention. We apologize for the delays, visible imperfections, and the communication shortcomings you experienced. We want to make this right—please contact our office so we can schedule a prompt inspection and outline corrective options if it in our hand. Thank you and we love your feedback

  • 1 out of 5JACQUES LUPE3 months ago

    When unexpected problems came up due to the roof’s age, they didn’t handle them well. Instead of explaining options, they just pushed forward without proper discussion

    Reply from the business

    We’re very sorry we fell short on communication and handling the unexpected issues with your aging roof. But as we are trying to look you unfortunately we don’t have a Jacques in our records please contact our customer care team at your convenience so we can review the work and make it right. And also to make sure that if we are that company we can resolve matter but if not we would love to assist you and address any questions or concerns you might have.. Navarro’s roof repair we take very seriously our homeowner and we don’t want you to have an unpleasant experience. Thank you and hopefully we could resolve this matter

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • reasonable pricing6
  • quality work5
  • projects3
  • rotten wood replacement2
  • thorough crew2
  • quick completion2
  • leak repair2
  • new roof2
  • drywall repair2
  • cleanup2

Other reviews we hold

14 more of the 35 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Tom Parrish16 hours ago

    I had a leak that started showing up around the ceiling after some heavy rain, so I called Navarro’s Roof Repairs to take a look. They checked the roof and found where the water was getting in instead of just covering up the visible damage. They repaired the problem and replaced the damaged area, and I haven't had the leak come back since. They were straightforward about what needed to be done and didn't try to turn a repair into a much bigger job. Everything was cleaned up afterward and the price was reasonable.

    Reply from the business

    Tom, thank you for the detailed review. We're glad our team found the source of the leak and completed a lasting repair without upselling. It’s great to hear the cleanup met your expectations and the leak hasn't returned. We appreciate you … More

  • 5 out of 5Stacy S.2 months ago

    Navarro’s did a great job replacing our roof. We had a difficult time getting coverage through our insurance company, so we ended up paying out of pocket. Because of that, we reached out to several roofing companies, but many pushed us to …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the detailed five-star review, Stacy; we’re so glad you trusted Navarro’s with your roof replacement. We’re happy Yuri and our crew could come the same day, take the time to inspect in person, answer your questions, tarp the damage, and keep you informed about any issues. Finishing your house and carport the same day, leaving a spotless cleanup, and stopping the leaks are exactly the outcomes we aim for. We appreciate you choosing Navarro’s and sharing the before-and-after—please contact us anytime if you need further assistance.

  • 5 out of 5Parker Cassady2 months ago

    Navarro did a fantastic job on the house - roof repair and rotted wood replacement. Fast service, very professional, and great team. Highly recommend.

    Reply from the business

    Thank you, Parker, for the excellent review. We’re thrilled Navarro and the team provided fast, professional roof repair and rotted wood replacement. We appreciate your recommendation and are glad you’re happy with the results. Please reach out anytime for future needs.

  • 5 out of 5Meztli Becerril3 months ago

    Thankful for Navarro’s roof repair and their amazing job on our roof! Great work, on time, great price and service. Do not hesitate to give them a call!

    Reply from the business

    Meztli, thank you for the wonderful review and for trusting Navarro’s with your roof repair. We’re glad the job was on time, competitively priced, and met your expectations. We appreciate your recommendation and are here for any future needs.

  • 5 out of 5Regina4 months ago

    On March 17, 2026, Navarro’s Roof Repairs did a fantastic job repairing the roof on our home and replacing the sheet rock in the ceiling of the garage. The damage was caused by an ice and snow dam. We also had rotten wood replaced on the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Regina, for the wonderful review and recommendation. We’re glad our team could repair your roof, replace the garage sheet rock, and address the rotten wood and chimney after the ice and snow dam damage. We appreciate your kind words about our customer service and workmanship. Please reach out if you need anything else in the future.

  • 5 out of 5Don Julio Don Julio4 months ago

    Awesome roofing company. The Navarro team definitely went above and beyond on my roof replacement. There were issues they repaired without charging me extra. They only sell and provide premium roof tiles which was is an immediate indication …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the kind words, Don Julio. We're thrilled the Navarro team exceeded your expectations and completed your roof replacement in one day. We take pride in using premium tiles and standing behind our work, and we're glad we could make necessary repairs at no extra charge. We appreciate the 5-star review and are here if you need anything else.

  • 5 out of 5Maggie Boyd4 months ago

    If you’re looking for a roofing company, HEAR ME OUT! look NO further! Take it from a first-time homeowner, you want a team like this on your side. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the detailed 5-star review and for trusting Navarro’s Roof Repair with your full roof replacement after the major leak. We’re glad Sayuri and the team could clearly show the problem, walk you through shingle and warranty options, and provide honest, patient guidance so you felt confident. It’s great to hear the crew was efficient, respectful, and that the new roof and skylights are drawing compliments. We appreciate your recommendation and look forward to helping with any future projects.

  • 5 out of 5tracie sanders4 months ago

    Navarro’s Roof Repair is awesome 🤩. They do roofing and much much more. The company upgraded my wood decking to a Trex Composite decking last week, took …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the glowing review, Tracie! We’re thrilled the Trex composite decking upgrade met your expectations and that Ms. Lopez kept you informed throughout the project. Your kind words about our professionalism, timing, and pricing mean a lot. We look forward to working with you on your future projects.

  • 5 out of 5Lea Flatt4 months ago

    You’ll be so glad to have this team come do repairs! They pay attention to details and can do any job you need. They’ve replaced rotten wood, as well as refacing our old cedar barn. After painting, it looks brand new! Call them…you’ll be glad you did!!!

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much, Lea — we’re thrilled you’re pleased with the rotten wood replacement and the cedar barn refacing. It means a lot that our attention to detail stood out and that the paint made the barn look brand new. We appreciate your recommendation and look forward to helping with any future projects.

  • 5 out of 5Tim4 months ago

    Navarro’s repaired my roof quickly and professionally after a tree branch damaged it. They completed the outdoor work and inside repair within two days. Their cleanup was also well handled. Thank you to your team.

    Reply from the business

    Thank you, Tim, for the great review. We’re glad Navarro’s could repair your roof quickly and professionally and complete both the outdoor and indoor work within two days. I’ll be sure to share your compliments about the cleanup and our team with everyone. We appreciate you trusting us to handle the repairs.

  • 5 out of 5Janet Smith8 months ago

    Ms Lopez and staff were so polite and efficient. The work they performed was fast and beautiful. Thanks for such friendly fast and professional work.

    Reply from the business

    Thank you for your wonderful review, Janet! We're thrilled to hear that Ms. Lopez and the team made a positive impression with their polite and efficient service. It's great to know that you were pleased with the quality of the work. We appreciate your support and look forward to serving you again!

  • 5 out of 5Katie Murrah11 months ago

    We used Navarro Roofing Repair for our back deck back in March/April. We needed partial replacement wood and they gave us a competitive quote and it was done in 1.5 days (includes hauling it off). We did have to text them back as there was …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your positive feedback, Katie! We're glad to hear that you were satisfied with the competitive quote and the timely completion of your deck repairs. We appreciate your understanding regarding the oversight, and it’s great to know our team addressed it swiftly. If you need any further assistance in the future, don’t hesitate to reach out!

  • 5 out of 5Michael Von Boeckmana year ago

    Very satisfied with my new roof! Went from raining inside my house to a brand new beautiful roof in just a few days. They were at my house at 6:30 AM worked all day in the heat till done! …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Betty and Michael, for your wonderful feedback! We're thrilled to hear that you're satisfied with your new roof and that we could come to your rescue. Our team prides itself on hard work and maintaining a clean job site, and it's great to know you noticed. We appreciate your recommendations and look forward to serving you again in the future!

  • 5 out of 5Laura Bontragera year ago

    Their team did a perfect job! Quick turnaround time from when we called to when they could actually do the repairs. The inspection itself was free and the estimate for cost was precisely what it cost. Yuri was friendly and her team super …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your fantastic review, Laura! We’re thrilled to hear that you were pleased with our quick turnaround and precise estimates. Yuri and the team always strive to provide considerate service, and it’s great to know that it made a positive impact on your experience. Your recommendation means a lot to us, and we look forward to helping you again in the future!

What Navarro’s Roof Repairs says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…roofing materials, shingle styles, warranty options, and the components that help…”

Other roofers in Memphis

Ranked by how many ratings Google has counted.

Other roofers we list in Memphis
Roofing contractor
Wells Roofing and Remodelingroof replacement, church roof, church renovation5.01,118 ratings<0.1% one and two star(901) 482-2546
Restoration Roofingcourteous staff, answering questions, new gutters4.9625 ratings1.9% one and two star(901) 854-3402
K&M Roofing & Exteriorsroof replacement, insurance claim assistance, easy process5.0493 ratings0.6% one and two star(901) 501-5949
Masters Roofingroof replacement, insurance claim assistance, new roof4.8363 ratings4.4% one and two star(901) 871-7663
Excellent Roofingpricing, estimate, new gutters4.8296 ratings5.7% one and two star(901) 484-1800
Elite Roofing Solutionsroof replacement, insurance claim assistance, responsive staff5.0262 ratings0.4% one and two star(901) 435-6250

All roofers in Memphis →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 36 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 36, of which 35 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.