Roofing contractor
Molloy Roofing Company
11099 Deerfield Rd, Cincinnati, OH 45242
- Google average
- 4.8
- Ratings counted
- 333
- One and two star
- 13 of 333(3.9%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Molloy Roofing Company, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 311 | 93% | |
|---|---|---|---|
| 4 | 9 | 3% | |
| 3 | 0 | 0% | |
| 2 | 1 | 0% | |
| 1 | 12 | 4% |
About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 9 one and two-star reviews we hold, most recent first.
- 1 out of 5James Ogoreka month ago
100% would NOT recommend Molloy Roofing. My estimator “forgot” about my appointment three separate occasions, when they finally made it out they tried to make a side deal with their cousin that lives down the street so I can “save money”. After my repair job was completed I had to have a different roofing company come out to fix the work that Molloy had completed. Do yourself a favor and find a different roofing company to complete the work!
Reply from the business
James, After reading your review and thoroughly reviewing the history of your project, including conversations our management team had with you directly, we regret that your experience with Molloy Roofing Company did not reflect the level of professionalism, communication, and craftsmanship that homeowners and businesses throughout Columbia Tusculum and the Greater Cincinnati area have come to expect from our company over the past 125 years. It's clear there was a disconnect from the beginning between the type of request, the property's access requirements, the timeline requested, and the repair our team believed was necessary to properly resolve the roof leak long-term. The original request came in as an estimate for a chimney flashing repair. However, based on the minor repair being requested—primarily caulking around the chimney—this likely would have been better handled through our service department rather than as a traditional estimate. Because Molloy Roofing Company is one of the few roofing contractors in Cincinnati that continues to offer service calls for minor roof repairs, demand during peak roofing season can limit immediate availability. In this case, the urgency of the requested timeline resulted in the project initially being routed as an estimate, while the requested scope of work was more appropriate for our service department. In hindsight, that mismatch created confusion throughout the remainder of the process. During our original site visit, which occurred within 48 hours of your initial request, our estimator determined that applying caulk to the chimney flashing, while it may have provided temporary improvement, would not provide the reliable, long-term solution our company strives to deliver. Our recommendation was that a more comprehensive chimney flashing repair would ultimately be necessary to properly address the source of the leak. Ultimately, our recommendations did not align with the repair you were seeking or the timeline you
- 1 out of 5Fred CEdited 2 months ago
Nothing about this job went well. An automated system took my information and then nobody called back, the estimator didn't show up for an appointment, the wrong materials were delivered to the job site, the roofing crew tried (but failed) to complete the roofing before an impending rainstorm, the water stains in the ceiling after the first night, having to call to get the billing sorted out... it was one mistake after another, start to finish. Dave Molloy sold this business in 2025. The new owners clearly are not paying attention to details and my experience was awful. I do not recommend this company.
Reply from the business
Fred, We are disappointed that your experience left you feeling this way, as our goal is always to deliver a 5-Star customer experience and quality workmanship throughout the Cincinnati community. Residential roof replacement projects involve many moving parts to ensure a successful outcome, and while we understand your frustration with the items you mentioned, we would like to provide some additional context for those reading your review. As part of managing seasonal high demand and after-hours inquiries, we have implemented an enhanced call system designed to improve communication and provide customers with more options than traditional voicemail alone. While our customer service team handles the majority of calls directly, the system provides additional support during periods of elevated call volume or after-hours inquiries to help ensure customers still have immediate options for leaving detailed information and connecting with our team. After serving the Cincinnati community for more than 125 years, we are fortunate to continue earning strong trust and demand from residential and commercial roofing customers throughout the region. While busy seasons can create significant spikes in appointment and roof estimate requests, that continued support is a testament to the quality workmanship, customer service, and roofing solutions the community has come to know and expect from Molloy. We have also added additional online estimate request options through our website to create more convenient ways for customers to connect with our team and provide detailed information regarding their needs, all with the goal of continuing to improve the overall customer experience. We understand there was a flashing material color adjustment made shortly before the project began based on recommendations from our project manager to provide a better overall appearance and final result. Our team takes pride in attention to detail, and we are proud of their willingness to make reco
- 1 out of 5Name Redacted3 years ago
Never seen them called for free qout but never came or if they did never informed me. nothing showes up on security cam feed. So unless they did a fly by and decided I wasn't worth their time idk
Reply from the business
We may have miss-recorded your phone number . We phoned you and left messages on the 1st day that you preferred. I also texted the number we have on record, and have emailed you today. We hope to provide the estimate you requested, and apologize for any inconvenience caused.
- 1 out of 5Deborah Hamburg3 years ago
Would not come out and repair problems with roof which was installed by Molloy. Roof was not protected well.
Reply from the business
We installed shingle portions of this roof for a previous homeowner in 2009. In May of 2019, we temporarily sealed wood trim around a window, recommending that adjoining deteriorated wood siding be replaced by others for a permanent repair. When the homeowner received our invoice ($181.35), they said that they had not expected to be charged for the temporary repair, so we removed the charge from their account. Last September, we were contacted, and I spoke with the homeowner about a dark 2"x3" stain on a ceiling, which from photos, appeared to be from a roof leak. The homeowner said that they had a handyman scheduled to be at their home soon, and to reduce costs, I suggested that the homeowner ask the handyman to seal any open places that they might find in the roofing above the leak. There were no flashings near the stain. Three months passed (Dec 28, 2022) and the homeowner called to say they had initiated a roofing storm damage claim, and felt compelled to use the roofing company referred by their insurance company. Nevertheless, the homeowner was understandably concerned about water damage and requested that we make an immediate temporary repair that we were unable to provide. We were extremely busy with ice-related leakage near the end of last year, and I regret that we were unable to promptly provide the requested temporary repair. If contacted in the future, we hope to provide better service. Dave Molloy and the entire Molloy Roofing Team
- 1 out of 5Tony Kale3 years ago
On Friday 2/17 I seen someone driving down the street in a molloy red truck on reed Hartman in blue ash Ohio around 4pm , one person smoking what’s known as a “dab pen” and the other person in passenger seat on his phone, I know who I won’t be going with at this time. Will be calling in to report as they are open today!
Reply from the business
We did not receive this review until today (Monday), but were able to check vehicle GPS records to determine if drivers were in that area last Friday, during the time noted. One vehicle was in that area, fairly close to the time you noted, and the driver of that vehicle has recently used a nicotine "vape" pen. Some nicotine "vape" pens look very much like the types that deliver THC, and in a moving vehicle, the two may be easily mistaken. That said, drugs ARE a plague in the construction industry, making drug testing, among other measures, unfortunate necessities. I'm not pleased to receive a one star review, but do thank you for reporting what appeared to be a hazardous situation. Dave Molloy
- 1 out of 5Patrick Morris5 years ago
hard to get information out of. not responsive about when they were going to come out. would just randomly show up without calling first. came up with poor excuse about why they didnt come out to measure and do the repair. we chose not to continue the repair with this company
Reply from the business
I cannot respond specifically because we do not have record of your name in our file, but 2020 has been a difficult year and I apologize if we arrived at your home unexpectedly. The service you described is not typical, and if given the opportunity to serve you in the future, I'm sure the process will go more smoothly. Thank you for your input. Dave Molloy
- 1 out of 5J Webster6 years ago
They brag about their quality but six years after they replaced our roof, we had a roof leak due to shingles with broken seals and nails below the seal. Consider looking elsewhere for a roofing contractor
- 2 out of 5Light Dark7 years ago
Very disappointed with this roofing company. Why? They used subcontractors for our home's roof replacement. After doing the initial work, we failed to receive any communication from Molloy about the status of the job for several weeks. In this period, I inspected the roof and found several issues that needed to be addressed. It wasn't until I contacted them to complain that they sent the subcontractors out again to finish/fix the job. Will not be recommending them to others in the future.
Reply from the business
This is a late reply, but we did not respond to reviews in the past, but have recently begun doing so. Without your name we cannot reply more specifically, but apologize for poor communication during the process of replacing your roof. We use a combination of employees and subcontractors in our work, but any remedial work would have been done by employees that specialize in follow-up repair. It sounds like there was a delay between completion of work and our final inspection, and this does sometimes occur. This would have been a communication failure on our part. We take our warranty obligations very seriously, and if you have any remaining concerns about your installation, please contact us and we will be out within a day. We hope to be of continuing service. Dave and the entire Molloy Roofing team.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- thoroughness35
- leak repair12
- friendly technician8
- flashing replacement7
- slate roof repair6
- box gutter replacement6
- skylight replacement6
- final inspection6
- shingle replacement5
- no leaks2
Other reviews we hold
14 more of the 290 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Christine DingEdited 10 hours ago
Tyler did a good job in fixing my roof leak this morning. Very detail oriented, on time, good communication and explain everything in clear way.
Reply from the business
Thank you for taking the time to review our recent service! Our company has served the Greater Cincinnati area since 1900, and we do little advertising. Over the last decade, reviews have become as important as "word of mouth" advertising, and we are very grateful for your comments. Dave Molloy and the entire Molloy Roofing Team
- 5 out of 5Brian Fowlera day ago
Communication was excellent, the roofer that came to our home was very thorough and the price was reasonable. Highly recommended!
Reply from the business
Brian, Thank you for the 5-star review! Clear communication and fair pricing are things we work hard to get right, so it's great to hear both stood out to you. We're glad the roofer who came out took such good care of your home, and we appreciate the recommendation. That's the kind of roof repair our team has proudly delivered to the Clifton community and throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! – The Molloy Roofing Company Team #CincinnatiRoofing #RoofRepair #Clifton
- 5 out of 5softballcoordinator2 days ago
I've used Molloy Roofing Company twice this year and have been thoroughly pleased with their work and employees across the board. It didn't matter if I was interacting with their administrative staff, salespeople or installation technicians, they all were professional and a pleasure to work with. I will definitely be using them again should any future roofing/gutter/siding projects arise. 5 stars!!!
Reply from the business
Thank you so much for the 5-star review! Knowing you've trusted us twice this year, and had a great experience with every part of our team, from the office to the crews, is about the best feedback we could ask for. We'd be glad to help with any roofing, gutter, or siding projects down the road. That's the kind of work our team has proudly delivered throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! – The Molloy Roofing Company Team #CincinnatiRoofing #Roofing #GutterInstallation #Siding
- 4 out of 5Kathy Miller4 days ago
Molloy quickly responded to my problem and replaced my chimney cover very satisfactorily. I will definitely call them for future services.
Reply from the business
Kathy, Thank you for taking the time to share your feedback! As a small business, customer reviews have a tremendous impact on our team-members and their families, which is why we always strive for 5-stars! We're glad to hear our team was able to respond quickly and replace your chimney cover to your satisfaction. Providing prompt, dependable roofing and gutter services is something Molloy has taken pride in being able to deliver to the Mt. Washington community and throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! – The Molloy Roofing Company Team #CincinnatiRoofing #ChimneyRepair #MtWashington
- 5 out of 5Kelly ReadEdited a week ago
We had a leak in our old slate roof. Molloy were quick to get with us to look at the issue, quick to schedule a repair, and did the work in a timely manner. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Kelly, Thank you for the great 5-Star review! We’re glad our team could respond quickly, identify the source of the leak, and get your slate roof repair scheduled and completed in a timely manner. Providing prompt, dependable service for historic and specialty roofing systems is something we take great pride in. We truly appreciate the opportunity to serve homeowners in Westwood and throughout Cincinnati, Ohio with expert slate roof repair, roof leak repair, and roof maintenance services. Thank you for choosing Molloy Roofing Company! – The Molloy Roofing Company Team #roofrepair #roofreplacement #slate #specialty #cincinnati
- 5 out of 5C David PoppeEdited a week ago
Arrived when they said they would. Very pleasant and knowledgeable. Repaired the problem. Thank you.
Reply from the business
David, Thank you for the 5-star review! We're so glad our team arrived right on time, was pleasant and knowledgeable, and got your problem repaired. That's the kind of roof repair our team has proudly delivered to the Norwood community and throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! -The Molloy Roofing Company Team #CincinnatiRoofing #RoofRepair #Norwood
- 5 out of 5Tom WenningEdited a week ago
Tyler from Molloy did a great job diagnosing some issues causing a leak. He fixed a gutter issue and sealed around vent pipes. He did so in a timely manner. A very friendly guy!
Reply from the business
Tom, Thank you for the great 5-Star review! We’re glad Bill was able to accurately diagnose the source of the roof leak and take care of the gutter repair and sealing around the vent pipes in a timely manner. It’s great to hear he was friendly and provided a positive experience. After 125 years, that’s what we continue to strive for on every service call. We truly appreciate the opportunity to serve homeowners in Symmes Township with roofing and gutter services and throughout the Cincinnati area. – The Molloy Team #roofrepair #gutterrepair #cincinnatiohio #symmestwp #molloy
- 5 out of 5Christine Liguzinskia week ago
I highly recommend Molloy Roofing! They were recommended by my contractor and were able to fit us into their schedule. We had a somewhat complicated attic ventilation project, and they did a great job figuring out the best approach. They were professional, responsive, and easy to work with. I would definitely recommend them!
Reply from the business
Christine, Thank you for the 5-star review, and for the recommendation! Attic ventilation can get tricky, so it means a lot that you trusted us with a more complicated project and that our team took the time to figure out the right approach for your home. We're always happy to work through the details and get it done right. That's the kind of roofing and ventilation work our team has proudly delivered to the Blue Ash community and throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! – The Molloy Roofing Company Team #CincinnatiRoofing #AtticVentilation #RoofVentilation #BlueAsh
- 5 out of 5Carol Willisa week ago
Bill P and his helper did a great job repairing my garage gutter and evaluating and sealing seams on my old rubber roof. He was helpful and clear, thorough, prompt and easy to deal with . Would be glad to work with him again.
Reply from the business
Carol, Thank you for the 5-star review! It's great to hear Bill Phillips and his helper made the whole process clear and easy from start to finish, that's exactly the experience we want every customer to have. We'd be glad to have them back out anytime you need us. That's the kind of gutter and roofing work our team has proudly delivered to the Hyde Park community and throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! – The Molloy Roofing Company Team #CincinnatiRoofing #GutterRepair #HydePark
- 5 out of 5Richard Reeuwijka week ago
We had a leak in our roof after a recent storm. Molloy Roofing was able to get someone out the day after I called. The technician was great, very professional. Took care of the problem. Pricing was communicated upfront and there were no additional surprises there. If we have any future issues we will be calling Molloy again!
Reply from the business
Richard, Thank you for the 5-star review! Storm season keeps us busy, so we're glad we could get someone out to you quickly and take care of the leak before it turned into something bigger. We also appreciate you noting that the pricing was clear from the start, being upfront and transparent is something we value. We'll be here whenever you need us down the road. That's the kind of roof repair and storm damage work our team has proudly delivered to the Indian Hill community and throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! – The Molloy Roofing Company Team #CincinnatiRoofing #RoofRepair #StormDamage #IndianHill
- 5 out of 5Richard Bennett2 weeks ago
I recently chose Malloy Roofing to install the roof on my new home, and I could not be more pleased with the experience. Their pricing was extremely competitive, and they offered an outstanding selection of shingles backed by a superior warranty. The workmanship was excellent, communication was clear and consistent throughout the project, and every aspect of the job was completed exactly as promised. The entire team was knowledgeable, helpful, and a pleasure to work with. I highly recommend Malloy Roofing to anyone looking for quality roofing work and exceptional service.
Reply from the business
Richard, Thank you for the wonderful 5-star review, and for such a strong recommendation! Helping a homeowner start off right with a brand-new roof is one of the most rewarding things we do, so it means a lot that every part of the experience lived up to what we promised. Our team truly enjoys what they do, and it shows when customers feel well taken care of from start to finish. Congratulations on your new home and new roof! That's the kind of commercial and residential roofing, gutter and siding work our team has proudly delivered to the Maineville community and throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! – The Molloy Roofing Company Team #CincinnatiRoofing #RoofInstallation #NewRoof #Maineville
- 5 out of 5chris runnels2 weeks ago
Got many quotes, Molloy was one of the higher ones... Then I realized why. They were quoting to fix issues other companies not olny didnt see, but wern't going to even address. I had rotted wood, bad LEAF FILTER gutters, ( dont ever use them) cracked chimney cap, incorrect gutter reinstall ( leaf filter again) and rotted facia. They found , quoted and fixed EVERYTHING. even painted all the new wood AT NO EXTRA COST. They were fast, neat and thorough, from day one till finished. They cleaned up to where you could not even tell they were there. All said, they were the right choice, and were NOT as expensive as doing the roof, then finding all the issues the other companies would have ignored , then I would have had to pay for and deal with in the future... My wife and father in law also used them on different buildings, and now, I wouldn't even call anyone else in the future. Just USE MOLLOY, period.
Reply from the business
Chris, Thank you for the incredible 5-star review, and for such a strong recommendation! We'd always rather do the job right and catch the things that would have come back to causing bigger problems down the road, so it means a lot that you saw the value in that thoroughness. And knowing your family keeps turning to us across different buildings and properties is the best compliment we could ask for. That's the kind of commercial and residential roofing, gutter and siding work our team has proudly delivered to the Liberty Township community and throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! – The Molloy Roofing Company Team #CincinnatiRoofing #RoofInstallation #GutterInstallation #LibertyTownship
- 5 out of 5Lynne Elizabeth3 weeks ago
Tyler was very nice and professional and did a really good job inspecting and cleaning my gutters and even made a special trip back to put a gutter guard on one that had fallen off. He put up a splash guard and it made a huge difference, no more water on the porch! Thank you Tyler!
Reply from the business
Lynne, Thank you for the 5-star review! Going the extra mile is exactly what we hope for from our team, so it's great to hear Tyler did just that, even coming back out to make sure everything was right. We're so glad the porch is staying dry now! That's the kind of gutter, roofing and siding care our team has proudly delivered throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! – The Molloy Roofing Company Team #CincinnatiRoofing #GutterRepair #GutterCleaning
- 5 out of 5Kara Broderick3 weeks ago
I went with Molloy after bidding this job out because of their professionalism, detailed bid, and solid communication. They also had great reviews and an A+ better business record. I thought I should share a review post work to say we were very pleased. They stuck to their timeline, repaired decking as needed, were very quick with a big crew to replace our roof over the course of two days, working from 7 am to 7 pm on day 1. They also did an excellent job of cleaning and protecting the perimeter. At the end, they explained things well and I could tell the foreman and Molloy inspector take a lot of pride in doing quality work. We feel really good about our new roof.
Reply from the business
Kara, Thank you for the 5-star review! It really means a lot that you chose Molloy after comparing bids, and even more that the experience lived up to why you picked us in the first place. Our foremen and inspectors take genuine pride in doing things right, so it's wonderful to know that came through from start to finish. Congratulations on your new roof, we hope it gives you peace of mind for many years to come! That's the kind of roofing, gutter systems and siding work our team has proudly delivered to the Wyoming community and throughout Greater Cincinnati for over 125 years. Thanks for trusting Molloy Roofing Company! – The Molloy Roofing Company Team #CincinnatiRoofing #RoofReplacement #NewRoof #Wyoming
The latest post from this business
Posted by Molloy Roofing Company to their own Google profile 26 days ago. Their words, not ours.
A quality roof installation starts with quality materials and experienced craftsmanship. This Cincinnati roof replacement showcases a beautiful CertainTeed roofing system installed by our ShingleMaster Premier Credentialed team. When homeowners need roof replacement, roof repair, or roofing expertise, they continue to trust Molloy Roofing Company.📍 Cincinnati, Ohio 📞: (513) 791-7400 | 📩: office@molloyroofing.com | 💻: molloyroofing.com | 📲: @molloyroofingcompany #RoofReplacement | #CertainTeedRoofing | #ResidentialRoofing | #CincinnatiHomes | #CincinnatiRoofing9 hours ago
What Molloy Roofing Company says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Certified Professionals: Licensed by top manufacturers CertainTeed…”
States a founding year
“…& Gutter Systems in Cincinnati Ohio Since 1900 | Molloy Roofing Company | Commercial…”
Financing available
“…OMMERCIAL FAQ MAKE A PAYMENT MY ACCOUNT FINANCING OPTIONS ACQUISITIONS CONTACT GET AN ESTIMATE…”
Family owned
“…What began as a small, family-operated business has grown into a trusted…”
Their site also states: states years in business.
Other roofers in Cincinnati
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Deer Park Roofing, LLCcleanup, thoroughness, polite staff4.8715 ratings3.8% one and two star(513) 224-5479 | 4.8 | 715 | 3.8%27 of 715 | (513) 224-5479 |
| JK Roofing and Construction LLCroof replacement, gutter repair, insurance assistance4.9632 ratings1.4% one and two star(513) 378-5700 | 4.9 | 632 | 1.4%9 of 632 | (513) 378-5700 |
| New Heights Roofingroof replacement, siding, box gutter repair4.9425 ratings0.9% one and two star(513) 490-9382 | 4.9 | 425 | 0.9%4 of 425 | (513) 490-9382 |
| SWORD Roofing- Cincinnati Roofing & Siding Companynew gutters, thorough inspection, gutter replacement4.9401 ratings2.5% one and two star(513) 528-0023 | 4.9 | 401 | 2.5%10 of 401 | (513) 528-0023 |
| Advantage Roofinganswering questions, estimate, speed of work5.0319 ratings0.6% one and two star(513) 467-6631 | 5.0 | 319 | 0.6%2 of 319 | (513) 467-6631 |
| Empire Contractors LLCsiding replacement, gutter replacement, insurance claim assistance4.7281 ratings5.3% one and two star(513) 244-2200 | 4.7 | 281 | 5.3%15 of 281 | (513) 244-2200 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 333 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 333, of which 290 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.