Deer Park Roofing, LLC

8 of the 23 one and two-star reviews we hold, most recent first.

• 1 out of 5Caroline Glynn NealEdited a month ago

  Update: Since we used this company about two years ago, the repairs on our chimney have failed in not one but two ways. The repair to our chimney cover resulted in materials falling off the top of the chimney in less than a year. It was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Caroline, for your thoughtful review! We’re so glad to hear that our team made the process easy and respectful of your budget. We understand how important it is to feel comfortable with who’s working on your home, and we’re happy that our photo updates helped put you at ease. The team will be pleased to know their efforts were appreciated. We look forward to assisting you with any future roofing needs. Thanks again for choosing Deer Park Roofing!

• 1 out of 5Scarlett Hayes4 months ago

  Deer park roofing promised to handle the insurance claim for my roof, even having a special employee, Ben, who dealt with insurance. They had underquoted the original job and had to come back with more charges I was promised would be paid out by insurance. Come time for the balance to be paid. The insurance had not sent enough money to cover it. I had to do a lot of back and forth communication with the insurance company to find out that Deer Park roofing never submitted the charges to insurance. I brought this to the company's attention 2 years ago and I was told it was being handled. Fast forward 2 years later and they are sending demand letters threatening to sue me over an unresolved balance that they did not send to insurance again. I have been trying to get in touch with Tabitha who sent me the emails regarding my account and told me it would be handled 2 years ago. She does not respond to any any voicemail, messages left with office staff, or emails. The company is ignoring my communication while threatening to sue me for a mistake that they made. This is unacceptable and unprofessional. I do not recommend using this company if you plan to file through your insurance.

  Reply from the business

  Scarlett, we’re very sorry for the frustration this has caused. This is not the experience we aim to provide. We’ll notify the team involved right away and work to get this situation resolved as quickly as possible. Thank you for bringing this to our attention. You’re welcome to call our office, and we will direct you to someone who can assist.

• 1 out of 5Sing Sing Waya year ago

  Really bad (non-existent) communication. I called Deer Park Roofing (because of high reviews) to replace two ridge cap shingles at a rental property. Their communication was beyond horrible. First, the estimate time was changed to two hours …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We’re sorry for your experience and the lack of communication throughout. The recent stretch of heavy rain caused some disruption to our already busy schedule, but we recognize that better communication was still needed. We’re working to make sure this is addressed moving forward.

• 1 out of 5J NEdited a year ago

  Doug and Jason came out to do some repairs, and they were great. They were absolute professionals, were kind and gentle with the workspace and my plants, and they did a good job. The back office work could use a lot of improvement. It was about a two week lead time to get an estimator out to look at my damage, and fair enough it was a rainy spring and they probably were backed up. But after two weeks, no one showed up for the appointed time. The estimator called me that day and explained that the office scheduled him on his PTO, and he was currently heading out of town. I sent him pictures and after reaching out multiple times I finally got an estimate. Of the estimates I got, Deer Park was by far the most expensive, but the cheapest estimate included a minimum charge fee, and I really hate that so I went with Deer Park because of the reputation they had for doing good work. After over a month of waiting I finally was scheduled. Again, it probably was mostly weather related but who knows because the communication issues with this company were already known at this point. The fellas doing the work were good as I said above, but the color match of my flashing is not great. See the picture included of my new gray flashing patching my beige flashing. Then, after work was done I tried to pay my bill but it wasn’t ready, so I inquired about if they had military or first responder discounts. The woman at the front reception said they do offer those discounts, but I had to contact my estimator for him to include it, as if it’s discretionary for the estimator to do, which is a really weird company policy to have. So I contacted the estimator and he said they don’t offer discounts, I told him what the office said, that was literally the reason I had called him, and that he would have to check with the accounting team. The estimator never reached back out to me and then a few days later I got an email from a totally different person in accounts payable sending me my bill, whi

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Jesse, we sincerely apologize for the miscommunication and delays you experienced throughout the process. We've notified the team members involved, and someone will be reaching out to you directly to address your concerns.

• 1 out of 5Jennifera year ago

  Can’t clean up after themselves

  Reply from the business

  Thank you for your feedback, Jennifer. We’re sorry to hear about the cleanup issue and will be addressing this directly with the team responsible to make it right.

• 1 out of 5Eric McCallistera year ago

  They were supposed to do an estimate but they never showed up.

  Reply from the business

  Thank you for your feedback. We apologize for any inconvenience and are disappointed to hear that our attempts to connect with you didn’t succeed. At Deer Park Roofing, we are committed to providing reliable, timely service, and we’d appreciate the opportunity to resolve any miscommunication. Your satisfaction is important to us, and we value the chance to make things right.

• 1 out of 5Maddie Lansberry2 years ago

  Our horror story. Hired Deer Park roofing back in December. Estimator Steve was supposed to quote us to fix 2 holes in our roof. He photographed both areas as part of his inspection then the work order only included correcting one of the two holes. Repair team came out and fixed hole #1, but said they’re have to come back to fix hole #2 since that wasn’t put in the work order. This was fine because they found another area while working that would need new flashing. We were initially told that we would need to set up yet another inspection to get the remaining hole fixed, but this was later cancelled because Steve said he already had the pictures from inspection #1 and it would be another $500 or so to get it fixed. Not sure why he wouldn’t have included that in the initial order, but fine. We had to remind them multiple times to send over the new work quote. When it came it was $2000+ dollars, not the $500 he told my husband it would be. We went ahead and scheduled so that we could get this fixed as it was now mid February and we still hadn’t had our initial work we wanted done completed. Workers came out, and as it turns out still couldn’t do the hole repair because they needed the electrical covered by Duke, which created another delay. A week or so after that, they finally closed up hole #2. They were supposed to let Duke know to come take down the large yellow wire insulation but no one ever did. Meanwhile we were sent our final invoice at the beginning of April. around that time developed a new leak from the roof. We reached out to Deer Park when we got the invoice to let them know about the leak and to ask if someone would be letting Duke know to remove the unsightly wire covers from the front of our house. I was told this would be passed along to Steve and the project manager. No one ever reached out until a couple weeks later when we were threatened with litigation for our payment since it had been a few weeks and was due- I explained that I was still waiti

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Maddie, thank you for sharing your feedback. We are genuinely sorry to hear about the series of mishaps and miscommunications that occurred with your roofing project. It is clear we fell short of delivering the smooth and efficient service we aim to provide. We understand your frustration regarding the delays, pricing discrepancies, and lack of follow-up, which is not the standard of service we strive for at Deer Park Roofing. We appreciate you bringing these matters to our attention, and we are committed to improving our processes to ensure that this does not happen again in the future. Although it's unfortunate that we are no longer working together, we are using your experience as a crucial learning point.

• 1 out of 5Lauren Schofield2 years ago

  There was debris all over the yard left by the roofers. Even after they came out a second time to clean. I had to call the next day to tell them the gutter guards weren’t finished when they said they were and had to have them come out a second time to finish.

  Reply from the business

  Lauren, thank you for taking the time to provide us with your feedback. We deeply apologize for the inconvenience and frustration caused by the oversight in cleaning up the debris and the incomplete work on your gutter guards. It is our goal to ensure that all aspects of our service meet the highest standards of quality and professionalism, and it's clear we fell short in your case. We appreciate your patience in having us come back to rectify these issues. Please know that we are taking your feedback seriously and will be implementing measures to prevent such oversights in the future. Your satisfaction is of utmost importance to us, and we would like to make this right. If there are any unresolved issues or anything further we can do for you, please do not hesitate to contact your project manager. Once again, we apologize for any inconvenience we have caused. We value your business and hope to have the opportunity to restore your confidence in our services.

• cleanup73
• thoroughness44
• polite staff40
• siding repair25
• flashing replacement12
• before and after pictures12
• downspout replacement10
• chimney repair10
• box gutter replacement8
• shingle repair8
• leaf guard installation3

14 more of the 390 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Raymond FallerEdited 2 days ago

  I'm completely pleased with the work performed today by Doug and Jason of Deer Park Roofing. What was initially diagnosed as a repair requiring new elbows, a new downspout covering nearly two stories and a new pipe into the ground was resolved much more easily by an extensive clean out of leaves and debris in my gutter which were blocking the downspout every time it rained. FIVE STARS and thanks to Doug and Jason for a job VERY WELL DONE!!! I'm very pleased with the professionalism and response I've gotten from Deer Park Roofing! Highly Recommended. Ray Faller

  Reply from the business

  Thank you so much for your detailed review, Ray! We're glad that the team could assist you effectively with your roofing needs. Your recommendation is greatly appreciated, and we look forward to serving you again with the full roof replacement!

• 5 out of 5Ronald Ross2 days ago

  Doug and Jason showed up and were friendly and professional. Went right to it got the job done and did a great job.

  Reply from the business

  We're happy to hear about your great experience with our team, Ronald!

• 5 out of 5Kari Santiago3 days ago

  Very satisfied with this company! I have used them for multiple projects and somehow they just keep getting better and better to work with. They’ll also work with your payment plans and are very reasonably priced. A shout out to Adam Beach for going above and beyond. It means the world. Thank you!

  Reply from the business

  Kari, thank you for the positive review! We are happy to hear about your satisfaction with Adam, the team, and their work.

• 5 out of 5Ken Finkea week ago

  Did a great job.

  Reply from the business

  Thank you, Ken!

• 5 out of 5Darren Hursta week ago

  Sam and his crew did a great job!

  Reply from the business

  Thank you, Darren!

• 5 out of 5Ronna Schneidera week ago

  Doug and Jason from Deer Park Roofing did a great job cleaning our gutters! They were very professional and efficient.

  Reply from the business

  The team appreciates your kind words, Ronna! Thank you for choosing Deer Park Roofing.

• 5 out of 5Dan Venuto2 weeks ago

  Another great job performed by Deer Park Roofing slate repair. Professional service as always from office personnel to field estimator and then installation personnel. Thank you, Dave, Jared, and Roberto! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dan, the team thanks you for your great review and for choosing us to help you Protect What's Important.

• 5 out of 5John Erny2 weeks ago

  Deer Park Roofing helped fix a long term issue with a section of my roof. Jared was great with answering my questions and they were super quick.

  Reply from the business

  The team appreciates you taking the time to leave a great review, John!

• 5 out of 5Thomas Skidmore3 weeks ago

  Doug and Jason did a great job with the installation of the vent. It was a monster with some obstacles, got it done .

• 5 out of 5Audrey Pettengilla month ago

  Been working with Deer Park Roofing a long time. They always do great work (they installed my roof and gutters). Just needed gutter cleaning this time. Doug and Jason were super to work with.

  Reply from the business

  Thank you for your continued trust in our team, Audrey!

• 5 out of 5Amy Schneidera month ago

  Amazing customer service - great communication, good timeline to get the repair done and the highest quality work. So hard in this day age to find a company that still cares-but Deer Park Roofing is one of the few left!

  Reply from the business

  Thank you very much for taking the time to leave a great review for us, Amy!

• 5 out of 5Barry Schwartza month ago

  Deer Park Roofing did a great job with installing my gutter guard. They ( Jared & Ben ) were very prompt and accommodating. I two gentlemen that did the work very focused, diligent and helpful

  Reply from the business

  Barry, we're happy to hear about your satisfaction with our work. The team appreciates your kind words!

• 5 out of 5Amanda Louisa month ago

  We have a very steep roof four stories off the ground whose gutters were clogged. This is more of a problem for this house than others, as our house is brick with no insulation so when the gutter is clogged rain becomes a waterfall down the outside of the house causing the inside bricks to become wet with water that seeps right through, which was the case today. Austin and Brody G troubleshot the access problem with me and successfully unclogged it. They also then cleaned out a half inch of slime that was under the pine cones and needles that had blocked the gutter and even used a leaf blower to fully clean out the area. They then suggested a fix which should prevent recurrence. My experience with Steve who initially spoke with me to understand my issue and even asked for photos and videos and who helped set up their visit quickly was also excellent with frequent updates. We couldn’t recommend Deer Park Roofing more highly.

  Reply from the business

  Amanda, we're happy to hear about your satisfaction with our team and their work. Thank you very much for your recommendation!

• 5 out of 5Shelonda Paytona month ago

  Doug and Jason did a wonderful job of cleaning my gutters and making sure my sidewalks were clear of debris before they left. I highly recommend their services!

  Reply from the business

  Shelonda, thanks for leaving some great words about our team! They appreciate it, and we're happy we could earn your recommendation.

When expecting a wet weekend, know that heavy rain, wind, and storms can quickly expose roofing issues homeowners don’t see coming. Loose or damaged shingles, aging flashing, and other vulnerable areas can allow water to find its way into places it shouldn’t. Paying attention to signs of a potential problem now can help prevent minor roofing issues from becoming bigger concerns. Deer Park Roofing helps homeowners Protect What’s Important with trusted residential roofing expertise built for every season.Aug 7, 2026

• Licensed

  “…Deer Park Roofing, LLC is licensed by several commercial roofing…”

• Insured

  “…Our employees are fully insured and are covered by the Bureau of…”

• Warranty offered

  “…This warranty is non-prorated for 50…”

• States a founding year

  “…Since 1996 our goal has been to constantly…”

• Free estimates

  “…Cincinnati Pay My Bill Search for: FREE ESTIMATE About Why Choose DPR Our Process Our…”

• Mentions the BBB

  “…Deer Park Roofing, Inc. has an A+ rating with the Better Business Bureau. Deer…”