Roofing contractor
Mills Siding and Roofing
251 N Rose St, Kalamazoo, MI 49007
- Google average
- 4.7
- Ratings counted
- 15
- One and two star
- 1 of 15(6.7%)
- Michigan median
- 2.5%
The first three are Google’s own figures for Mills Siding and Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Michigan roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 14 | 93% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 7% |
Higher than most — the typical roofer in Michigan sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Mills Siding and Roofing.
- 1 out of 5Cme4pt (Gmail)a year ago
Still job not finished. Not replying my messages or calls. Still multiple issues with roofing.
Reply from the business
Thank you for providing your feedback. We are committed to delivering the highest standard of customer service and will thoroughly review your comments internally to ensure this does not happen again. Unfortunately, we are unable to locate your account in our system based on your Google username. To assist you further, please feel free to reach out to us directly at support@millssidingandroofing.com so that we can address your concerns and work towards a resolution. Thank you again for bringing this to our attention.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim3
- roof replacement3
- color2
- hail damage2
- helpful staff2
- contact person2
- timeliness2
- excellent work2
- insurance company coordination2
- hail2
Other reviews we hold
12 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Marjani Abdur-Rahman7 months ago
Mills Siding and Roofing in Saginaw, MI were awesome and did an excellent job on our roof. I Highly recommend them if you want someone to do a great job and in an appropriate amount of time.
Reply from the business
Thank you so much for the great review and recommendation! We’re thrilled to hear you had an excellent experience with Mills Siding and Roofing and that you’re happy with your new roof. Providing high-quality work in a timely manner is always our goal, so your feedback means a lot to our team. We truly appreciate you choosing Mills Siding and Roofing and we’re here anytime you need us in the future!
- 5 out of 5Ross Chicantek10 months ago
Will Massey immediately helped with all needs for our roof, siding, and gutters. He was the first call, and treated us like family. He’s the first person I recommend to anyone that needs a new roof, siding, or gutters.
Reply from the business
Ross, thank you for the kind words! We’re so glad Will was able to assist right away with your roof, siding, and gutters, and that his professionalism and care made you feel like family. At Mills Siding and Roofing, we take pride in delivering quality service and treating every home like our own. Thanks again for choosing and trusting Mills Siding and Roofing!
- 5 out of 5alex brooks10 months ago
Brett Van Os was great to work with to insure we got the most coverage and a quality product that will last. He was accessible whenever I needed to ask a question. Job site was very clean after they were gone as well
Reply from the business
Alex, thank you for the great review! We’re so glad Brett made the process smooth by helping you navigate the insurance process and ensuring you received a high-quality roofing product built to last. His accessibility and dedication, along with our crew’s attention to a clean job site, reflect the service we strive to provide at Mills Siding and Roofing. We truly appreciate your trust and recommendation!
- 5 out of 5Cody Patterson10 months ago
Brett made the process easy. The team did excellent work and did a pretty thorough clean up afterwards to make sure no nails or anything was left laying around.
Reply from the business
Cody, thank you for taking the time to share your experience! At Mills Siding and Roofing we like to treat every project as if it is our own. Thanks for choosing and trusting Mills Siding and Roofing with your home!
- 5 out of 5Laurie Ferraria year ago
All the people I dealt with at Mills were super helpful. They worked carefully with my insurance company and met with their agents to explain and show how my roof had sustained damage from a hail storm. Any time I had a question, the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for sharing your experience, Laura! We’re thrilled to hear that Mike and the entire Mills team were helpful, responsive, and thorough throughout your roofing project. Working closely with your insurance company and making sure the hail damage was properly documented and addressed is a big part of how we ensure a smooth and stress-free process. We’re especially glad to hear that your concerns about the trim molding were taken care of promptly—and with attention to detail, right down to matching your paint color. Providing personalized service and high-quality results is what we’re all about. It means a lot that we came recommended by a close friend, and we truly appreciate you passing that recommendation along. Thank you for trusting Mills Siding and Roofing!
- 5 out of 5Philip Granisha year ago
Mills is great. I thought I needed a couple of shingles replaced after a storm. They inspected my roof and determined it needed to be replaced. Then they worked with the insurance company to get it covered 100%. They were able to do the same with my rental property, which was damaged in the same storm
Reply from the business
Philip, thank you for sharing your experience with us! We're thrilled to hear that you are satisfied with our services. We take pride in our thorough inspections and are always here to help with insurance claims. We truly appreciate your business!
- 5 out of 5Josephine Mapilea year ago
Johnny, our contact person was great to work with. Found out we have hail damage from the roof and Johnny helped in the process of insurance claim. He is very patient especially with the color choice. Roofing crew was easy to work with. I highly recommend with Johnny and the company.
Reply from the business
Josephine, thank you for your 5-star review! We're pleased to hear our team was able to help you through the entire process seamlessly! Thank you for choosing and trusting Mills Siding and Roofing!
- 5 out of 5Adam Hillmana year ago
Mills was excellent from start to finish on our insurance claim. Will Massey was our rep and he was responsive, punctual, and very transparent about the whole process which was very much appreciated as it was the first time we had been through it. Would definitely recommend anyone to work with Mills.
- 5 out of 5Mark Castilloa year ago
No issues. Our contact Will Massey was great to work with and responded to our questions in a timely manner. He did great
- 5 out of 5Rick Danielsa year ago
Very nice company to work with and they did a great job
- 5 out of 5Brenda Rena year ago
Mills was great, they did a great job replacing the roof, they were professional, timely and very easy and pleasant to work with.
Reply from the business
Thank you so much for the positive feedback, Brenda! We’re thrilled to hear that you had a great experience with Mills Siding and Roofing. Our team works hard to ensure every roof replacement is done professionally, on time, and with a focus on making the process as easy and pleasant as possible for our clients. We truly appreciate your trust in us and are glad we could meet your expectations. If you ever need anything in the future, don’t hesitate to reach out! Thanks again for choosing Mills Siding and Roofing!
- 5 out of 5Jonathan Schwein2 years ago
Professional and honest. I wouldn't recommend another group to help with a roof replacement. Thank you!
The latest post from this business
Posted by Mills Siding and Roofing to their own Google profile 25 days ago. Their words, not ours.
When you see a Mills sign in the yard, you know that homeowner is in good hands. It means a trusted team is hard at work — bringing quality craftsmanship, dependable service and decades of experience to their home. From storm damage to a brand-new roof, Mills Siding & Roofing is a name homeowners can count on.2 days ago
What Mills Siding and Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…& Repair Storm Damage Repair Licensed & Insured Financing Available Free…”
Warranty offered
“…Contact Us Service Requests Financing Warranty Careers About Reviews Referral…”
States a founding year
“…Roof Restoration in Michigan & Ohio Since 1946 Schedule Free Inspection Call (248)…”
Free estimates
“…Michigan & Ohio Since 1946 Schedule Free Inspection Call (248) 494-6867 Michigan’s…”
Financing available
“…Storm Damage Repair Licensed & Insured Financing Available Free Roof Inspections Residential…”
Their site also states: insured.
Other roofers in Kalamazoo
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Advantage Roofing & Exteriors, Inc.gutters, answering questions, siding4.9836 ratings2.3% one and two star(269) 372-1691 | 4.9 | 836 | 2.3%19 of 836 | (269) 372-1691 |
| Clearview Roofing and Restorationcourteous staff, water leak, quick work5.0345 ratings0.9% one and two star(269) 215-9600 | 5.0 | 345 | 0.9%3 of 345 | (269) 215-9600 |
| Lyster Exteriorsprofessional crew, siding, soffit replacement4.7282 ratings6.4% one and two star(855) 597-8377 | 4.7 | 282 | 6.4%18 of 282 | (855) 597-8377 |
| Patriot Exteriors LLCsiding, hard working crew, fascia repair4.8239 ratings5.0% one and two star(269) 443-7200 | 4.8 | 239 | 5.0%12 of 239 | (269) 443-7200 |
| Character Exteriorsprofessional crew, siding installation, answering questions5.0161 ratings0% one and two star(269) 569-6105 | 5.0 | 161 | 0%0 of 161 | (269) 569-6105 |
| United Roofing & General Contractorsinsurance process, gutters, gutter repair4.9129 ratings2.3% one and two star(888) 863-8858 | 4.9 | 129 | 2.3%3 of 129 | (888) 863-8858 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 15 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 15, of which 13 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.