Roofing contractor
Mike Willis Roofing & Construction LLC
1901 N Harbor City Blvd, Melbourne, FL 32935
- Google average
- 4.3
- Ratings counted
- 179
- One and two star
- 28 of 179(15.6%)
- Florida median
- 2.5%
The first three are Google’s own figures for Mike Willis Roofing & Construction LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Florida roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 142 | 79% | |
|---|---|---|---|
| 4 | 7 | 4% | |
| 3 | 2 | 1% | |
| 2 | 6 | 3% | |
| 1 | 22 | 12% |
Much higher than most — the typical roofer in Florida sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 24 one and two-star reviews we hold, most recent first.
- 1 out of 5Joseph Morrisa month ago
Mike Willis Roofing replaced my Mom’s Roof in 2011 with a limited 50 year warranty. When we asked them to come out last week to review some Home Inspection concerns and quote us some roof and siding work we were given the run around. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Amelia Simms7 months ago
I am a first time home owner. I applied for the MySafeFloridaHome Grant program and decided to contact Mike Willis Roofing for an estimate. I sent my initial inspection from the grant program and realized the rep they sent to do my …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Considering we've never received any negative feedback on our employee Rachael, we took the time to read through all of the emails exchanged. We have an email from Rachael to you stating Mike and Tanner were reviewing your report currently and wanted to know when you could meet. Therefore your claim they did not review your report before coming out to your home is invalid. We are not understanding the negativity and hatefulness in this review towards Rachael. All emails, spanning over the course of weeks, were very professional as we expected. "Good morning", "Good afternoon", "Thank you". I apologize we did not meet your expectations but we do not feel this review is justified.
- 1 out of 5Timothy Flinta year ago
DO NOT USE THIS COMPANY!!! My HOA mgmt company uses them for repairs. I've had severe water intrusion upstairs for over a year. Willis did spot stucco repairs without using the existing color on file multiple different times over that year …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Tara MurrellEdited a year ago
They do not honor their work or warranty. I had a roof put on in late 2019. This past December (2024) I noticed a water leak in my bathroom. I had another roofer investigate and take pictures and said it is from a dead valley and Mike Willis should fix that since I have a 7 year warranty and this was year 5. Instead of fixing the issue, Mike Willis sent me a $1600 invoice to repair the issue. First they said I had to do the stucco which is why it leaked, then they back tracked and said there was no stucco that needed to be done at installation. Essentially they are giving excuses to not honor their work. And of course this is all from whoever is answering the phone. No manager or owner will call or email me back. A large company like this can afford to fix the issue and stand behind their work and keep their word. For me this will be a financial hardship to pay someone else to fix it. This is no way to treat customers but they don’t care because they are making their money and I can not afford to get an attorney to make them honor their contract so they get away with it. The best I can do is post a Google review. ************ I appreciate your rapid response to the online review. Now if I could have the same courtesy and a manager/owner could please return my call and answer how this is not a warranty issue? It is very clearly an installation issue. The roof just turned 5 years old and has not been touched since it was done by your workers so yes, it was left like that. The black on the wood suggests that it indeed has been leaking for quite a long time in the corner. See photos. Very poor customer service and treatment once you all have your money.
Reply from the business
As we’ve explained to you multiple times: this is not an issue that will be covered under warranty. We did not replace the flashing or stucco at the time of your re-roof, nor did you pay for it. This area did not look like this six years ago when we roofed it, or we would have fixed it and charged you accordingly. Not to mention, if the area has been like this for six years, it would have been leaking for six years. I apologize you do not want to pay for the repair but that does not mean we want to do it for free.
- 1 out of 5Jan OlsonEdited a year ago
Mike Willis Roofing did a sub-par, poor quality repair on my soffit. I'm giving them a "1 star" for trying, but they get a zero for quality craftsmenship skill and ZERO for customer service from the owner. (The office staff did email with me a few times, but nothing was resolved.) If they do not have skilled tradesmen to do the job, they should not agree to do it. I sent them photos ahead of time and to show what happened and what needed to be done. I had animals push into my soffit. They pushed UP the soffit. I wanted to get this repair done before I got my new roof. I'm SOOO glad that I did not contract them to do re-roof afterwards. They sent Hugo to do the job. He came unprepared. I sent pictures ahead of time, and I told them it would need some re-enforcement so the animals don't push up again. Hugo left to get supplies and he came back about an hour later, again unprepared. I asked him "did you bring something to re-enforce it?" He said he would have to come back. Meanwhile, because he was unprepared, even after going out for supplies, he asked ME for something to temporarily block it, so I supplied something to temporarily block it up! He returned a few days later to fix the soffit. As he was working, I asked him NOT to cut any of the soffit, as that is all I had since he did not bring any replacement. I had the piece that was pushed away by the animals. As he worked on it, he put some metal and a piece of wood, but it was in the very end where the soffit meets the roof. I explained that would only stop the animals from going further forward once they broke in, but it would not stop them from pushing it up. There are pictures included of the metal and the wood he used to block it. Not only did he bend up the soffit, leaving exposed wood, he also cut the fascia. I saw him do it. Later, I asked him if he cut anything, and of course, he lied and said "no." I told him, "I saw you cut it." He just waved his arms and said nothing. There was woo
Google cut this review short. The full text is on their Google profile.
Reply from the business
Just because you feel you deserve a refund, does not mean you are entitled to a refund. You left out in your review that the company you paid to come out and "fix" our REPAIR, did a full roof and soffit replacement. Had you paid our company to do a complete replacement, we could have made it pretty too. However, you chose to pay our minimum charge of $300 to have a REPAIR done. According to public records, you paid the other local roofing company $17,906 to have the job "done correctly".
- 1 out of 5M LotusFlower2 years ago
If I could give 0 stars I would. Never have I ever dealt with a more incompetent company. We contacted Mike Willis Roofing to repair a small leak in our roof. A gentleman showed up and was quick to provide an estimate without going on …
Google cut this review short. The full text is on their Google profile.
Reply from the business
It would be helpful if you'd provide your name. We are not able to follow up on this complaint without it. When I search "Fowler" or "Lotus" as a customer last name, we do not have any records. I recommend calling our office with issues, you mentioned our office is useless.... We have a full staff of employees who answer the phones from 8am until 4pm Monday through Friday... If you'd like to call during that time frame, you will almost undoubtedly get someone on the phone to rectify the situation. I apologize you feel so negatively about our company, if we are able to help change your opinion, we will certainly try.
- 1 out of 5Fun2 Bkari2 years ago
They never answer their phones and just expect you to leave voice messages and you end up playing phone tag. Customer service is awful!!!!!!
Reply from the business
"Fun2 Bari"... Our office staff is very efficient and always answer phone calls when able. If you call and they are on the phone with someone else, you would have to leave a message, yes. However, phone calls are always returned promptly. Our office hours are 8am to 4pm, Monday to Friday. I am not sure why this bad review was left for our company.
- 1 out of 5Amber Barreto2 years ago
Very scary driving. Ran me off the road on A1A and was tailgating everyone. Business is advertised all over his black truck. No regard for others lives.
Reply from the business
Amber, please know, we've taken your review, as well as others, regarding this employees driving very seriously. He has been reprimanded and will no longer be driving our vehicles. I apologize for the stress this caused you.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- professional crew10
- prompt staff7
- scheduling7
- timeliness6
- leak repair5
- warranty4
- tile work replacement2
- fair estimate2
- dumpster removal2
- hail damage repair2
Other reviews we hold
14 more of the 151 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5OIL James15 hours ago
Fantastic job! They work very professionally and Friendly thanks for the amazing company service I highly recommend it 💯
- 5 out of 5Nicole Olivieri3 months ago
Highly Recommend Mike Willis Roofing! Working with Danny from out of state to make our senior parents home roof repair completed was a breeze! He is personal and provided professional perspective and guidance for selecting the best shingle for our parents. On top of all of the great communication (how often can that be said?) Danny got the job started and completed within a week of our initial quote. (We gathered 3). Lastly, he extended a Veteran’s discount as well. I would recommend this company to anyone looking to have their roof replaced or repaired. A+++
- 5 out of 5Peter Moore5 months ago
Had to get the ol roof replaced, hoa made me jump through hoops but Mike made the install easy. Did all the permit papers and scheduling i just had to pick the color that the board would approve of
Reply from the business
Thanks for the great review! I'm glad we were able to handle the permits, scheduling, and coordination for you. Really appreciate you trusting us with your home.
- 5 out of 5Jake Lightner6 months ago
Got a new roofers & painted the outside of my house. I was able to get financed through their people and they handles all the paperwork for the permit.
- 5 out of 5alex6 months ago
insurance said we needed a new roof. mike gave us a good price and was able to schedule the work before we got dropped by insurance
Reply from the business
Thanks for the review! Insurance deadlines on roof replacements are no joke — once that drop letter shows up, the clock is ticking. Glad we could get you a fair price and get the work scheduled in time to keep your coverage in place. Enjoy the new roof, and don't hesitate to reach out if anything comes up!
- 5 out of 5BlueJay6 months ago
Had to have my roof replaced while I'm up North after a leak. Mike was helpful from the he first went out to look at the issue. The office kept me in the know through email & even sent me proof that we finished the final inspection with the County
- 5 out of 5fantasy19688 months ago
The roof repair service was quick, professional, and incredibly thorough. My roof looks great, and I have complete peace of mind knowing it’s built to last!
Reply from the business
Thank you for the great feedback! We appreciate you choosing our company for your roofing repair!
- 5 out of 5Marvin Irwin8 months ago
I can’t compliment these folks enough! After seeing their ad many times in a mail flyer, we contacted them to do a couple jobs for us. From start to finish the process was completely smooth. Everyone we dealt with, from the estimators and installers, to the front office people, everyone was a pleasure to deal with. We feel the price of the jobs was very competitive and everything was professionally completed. We are very happy with the results. We have gotten estimates for further jobs as well. we feel fortunate we found them.
Reply from the business
Thank you very much, Mr. Irwin! It was a pleasure working with you and we greatly appreciate your business!
- 5 out of 5John A8 months ago
Great job! Highly recommended.
Reply from the business
Thank you for the great review!
- 5 out of 5Anna8 months ago
They did my mom's roof last year and the crew was amazing. I called when we needed to remodel my kitchen. Mike & Tanner came out and sat down with me to discuss the options. THe new kitchen looks amazing and I will be using them again for the next project
Reply from the business
Thank you so much for being a returning customer! We really appreciate the opportunity to work on your home!
- 5 out of 5Barry11 months ago
We just had Mike Willis install a new roof on our house in Brevard County. Everything about the process was outstanding. Danny came out at the scheduled time and went over all our options. He anticipated our questions and obviously has a …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the awesome review, Barry! It was a pleasure to work with you!
- 5 out of 5Michael Hetza year ago
From my initial engagement from Danny through the work and cleanup, the entire team did a great job. Roof looks great and Danny went out his way to be helpful both before and after the job was done.
Reply from the business
Thank you, Mr. Hetz! We appreciate you trusting our company with your new roof!
- 5 out of 5Rene SpiersEdited a year ago
Mike Willis Roofing was very responsive to our repair need. Our roof was put on about 2 years ago and we had a small leak. When I called them they came out the very next day early in the morning to assess and repair the problem. They came out again 2 days later to assess and do some minor sealing with silicone. The staff was very polite and professional and I would definitely use them again.
Reply from the business
Thank you, Rene! I am glad to hear we were able to help you out with your repair!
- 5 out of 5Rebecca Wisemana year ago
Mike Willis Roofing Company did our Roof and they did an amazing job. All the way from Danny when we signed up to Rachel when we paid up and everyone in between. We want to say thank you for everything!!!!
Reply from the business
Thank you so much for your review, Rebecca! We appreciate you and your dad trusting us with his roof!
The latest post from this business
Posted by Mike Willis Roofing & Construction LLC to their own Google profile 4 months ago. Their words, not ours.
📅 Is Your Home 10+ Years Old? Your Roof Deserves a Second Look. Most homeowners don't think about their roof — until there's a problem. But here in Florida, the sun, heat, humidity, and storm season work against your roof every single day. If your home is 10 years or older, now is the perfect time for a professional roof inspection. Mike Willis Roofing is offering FREE inspections for any Brevard County home a decade or older. Here's what we check: · Shingle wear, cracking & granule loss · Flashing integrity around vents, skylights & chimneys · Attic ventilation & signs of moisture intrusion · Structural concerns & remaining roof lifespan · Storm readiness assessment No obligation. No pressure. Just honest answers from a trusted local roofer. 📞 Call or message us to book your free inspection today. Limited spots available — Viera, Melbourne, Rockledge & all of Brevard County.Jun 16, 2026Call now
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| Direct Metal Roofingmetal roof, answering questions, roof replacement4.8411 ratings3.9% one and two star(321) 204-7663 | 4.8 | 411 | 3.9%16 of 411 | (321) 204-7663 |
| Florida Roof Brosmetal roof installation, roofing crew, wind mitigation inspection5.0343 ratings0.3% one and two star(321) 418-8726 | 5.0 | 343 | 0.3%1 of 343 | (321) 418-8726 |
| DC Roofing, Inc.metal roof, answering questions, estimate4.9257 ratings1.2% one and two star(321) 419-1260 | 4.9 | 257 | 1.2%3 of 257 | (321) 419-1260 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 179 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 180, of which 151 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.