Chimney sweep
Midwest Chimney & Roof Inspection
1250 N 2nd St, Kalamazoo, MI 49009
- Google average
- 5.0
- Ratings counted
- 101
- One and two star
- 1 of 101(1.0%)
- Michigan median
- 2.5%
The first three are Google’s own figures for Midwest Chimney & Roof Inspection, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Michigan roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 100 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
Lower than most — the typical roofer in Michigan sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Midwest Chimney & Roof Inspection.
- 1 out of 5Cindy Getman2 years ago
Joe called to change the time a few days before an appointment that I set up weeks in advance and then was a no call no show! Extremely disrespected of my time as I was on a vacation day to accommodate the appointment.
Reply from the business
I sincerely apologize for letting you down. I appreciate that you entrusted me to provide the service you needed, but I simply dropped the ball. I regret that I wasted your time. However, I do admit I was wrong and didn’t perform as I should have. I’ve learn from this situation, and I am the sole person responsible this failure. Once again, my apologies Joe Jewett
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- knowledgeable staff51
- personable staff13
- answering questions9
- thoroughness9
- chimney capping5
- honest company5
- fireplace tips3
- informative staff3
- easy to work with3
- repair options2
Other reviews we hold
14 more of the 94 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Rachel Heffrona month ago
I needed a chimney cap so I called for a quote. They called me back quickly with a reasonable estimate and was there the next day to assess the situation. Joel and his side-kick were great! He explained the situation and offered a …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Kori3 months ago
Top tier customer service and experience with Midwest Chimney. Joe and Armando are great and so insightful. Would recommend their services to anyone.
Reply from the business
Thanks Kori, I appreciate your comments, it's been a pleasure to meet and work with you.
- 5 out of 5Evelyn Winfield-Thomas7 months ago
Midwest Chimney responded in a timely manner to my call for assistance. The team including the owner was very professional and knowledgeable. They worked efficiently to clean my clogged chimney, explained the process every step of the way …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks Evelyn for your generous comments. I'm glad we were able to fix your problem
- 5 out of 5Jana Zollinger9 months ago
Joel and Armando were wonderful and personable. They have one of those working relationships where you can tell they enjoy what they do and each others company. Service was was quick, efficient and clean. Both very knowledgeable. I look forward to not having to worry about chimney this winter!
Reply from the business
Thank you, Jana! We do love the work and helping wonderful people like you. Appreciate the review and your kind comments.
- 5 out of 5Allan D9 months ago
Very knowledgeable, and honest company. I highly recommend them.
Reply from the business
Thank you, Allan. It was a pleasure to assist you.
- 5 out of 5Stauffer Malcom9 months ago
Joe and Armando were great! Not only did they provide timely service, they were very meticulous in the cleaning process and restored my wood stove to operating like brand new! Thanks!
Reply from the business
Thank you, Stauffer, for the kind review. Our motto is Leave No Mess Behind! A pleasure to restore your wood stove.
- 5 out of 5Nolan10 months ago
Honest and knowledgeable!
Reply from the business
Thank you, Nolan. Appreciate your kind feedback and review.
- 5 out of 5Patricia Sagers10 months ago
Oh my goodness. They were so fast and timely. We also have never used a fireplace before and Joel gave us great tips!
Reply from the business
Thank you, Patricia! We love to educate. Appreciate you taking the time to leave a review.
- 5 out of 5Riley Crawford11 months ago
Joel was awesome, kind, and knowledgeable. Really appreciated his informative approach and walking me through the steps needed for getting our fireplace up and running. Highly recommend these guys.
Reply from the business
Thank you, Riley! Truly appreciate your feedback and review!
- 5 out of 5Justin Clarka year ago
I just wanted to recognize Joel for his prompt responses via email and willingness to help. I ended up going another route, but I appreciate his great customer service.
Reply from the business
Anytime, Justin. Appreciate you taking the time to leave a review about our customer service.
- 5 out of 5Jennifer Ryana year ago
Review from Robert Ryan - Joel came by to inspect, clean, and ensure that our fireplace would be ready for use this season and the next. He took his time thoroughly inspecting both the inside and outside of the fireplace. He also provided helpful suggestions on what we could add to better protect our wooden floors. Joel came fully prepared with all the necessary supplies to keep our floors and surrounding areas clean and well-maintained. He was not only well-prepared but also very pleasant to work with. Additionally, we realized our ladder wasn’t tall enough to replace an outdoor light bulb, and Joel graciously offered to help us with that as well. If you're looking for someone to inspect your fireplace and chimney, I highly recommend giving Joel a call. He’s incredibly knowledgeable and truly passionate about his work. It's rare to find such a genuine professional, and you can tell he takes great pride in his business. You’ll be in excellent hands with Joel. Thank you, Joel!
Reply from the business
🙏Thank you Jennifer on behalf of Robert! We truly appreciate your review and sharing of your experience. Happy to help anytime 🪜 …
- 5 out of 5Michael McCarthya year ago
Excellent and honest service. Makes sure you understand dynamics of using a fireplace. Doesn’t recommend services you don’t need at the time. Highly recommended.
Reply from the business
Thank you, Michael, for your review and feedback. We love to educate!
- 5 out of 5Lisa yatesa year ago
We love Midwest Chimney! Joe came out and did a free inspection of our chimney and wood burning stove. Our house is from 1939 so we didn't want to use them until having them inspected. Joe was so knowledgeable and gave us a discount to clean both and cap our chimney. He is a very honest businessman and does not overcharge. In addition he is a great storyteller and an overall good person. We will always use Midwest Chimney!
Reply from the business
Thank you, Lisa. Doing a professional job and providing education is what we love to do. 🗣️Thanks for listening to our stories. …
- 5 out of 5Bob Bensleya year ago
Joe has great knowledge and willing to share his experience to make sure your wood stove is code compliant. Highly recommend!
Reply from the business
Thank you, Bob! We love education and appreciate your review.
The latest post from this business
Posted by Midwest Chimney & Roof Inspection to their own Google profile 2 years ago. Their words, not ours.
☔️🏡 Rain or shine, we're happy to service your chimney. ☎️ Call to book an appointment👇🏼May 25, 2026Call now
Other roofers in Kalamazoo
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Advantage Roofing & Exteriors, Inc.gutters, answering questions, siding4.9836 ratings2.3% one and two star(269) 372-1691 | 4.9 | 836 | 2.3%19 of 836 | (269) 372-1691 |
| Clearview Roofing and Restorationcourteous staff, water leak, quick work5.0345 ratings0.9% one and two star(269) 215-9600 | 5.0 | 345 | 0.9%3 of 345 | (269) 215-9600 |
| Lyster Exteriorsprofessional crew, siding, soffit replacement4.7282 ratings6.4% one and two star(855) 597-8377 | 4.7 | 282 | 6.4%18 of 282 | (855) 597-8377 |
| Patriot Exteriors LLCsiding, hard working crew, fascia repair4.8239 ratings5.0% one and two star(269) 443-7200 | 4.8 | 239 | 5.0%12 of 239 | (269) 443-7200 |
| Character Exteriorsprofessional crew, siding installation, answering questions5.0161 ratings0% one and two star(269) 569-6105 | 5.0 | 161 | 0%0 of 161 | (269) 569-6105 |
| United Roofing & General Contractorsinsurance process, gutters, gutter repair4.9129 ratings2.3% one and two star(888) 863-8858 | 4.9 | 129 | 2.3%3 of 129 | (888) 863-8858 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 101 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 101, of which 94 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.