Metal Roof NC

All 3 of the one and two-star reviews we hold for Metal Roof NC, most recent first.

• 1 out of 5MELVIN KATHELEEN3 months ago

  I rarely leave reviews, but this experience was bad enough that I feel obligated to warn others. We hired this roofing company for a full roof replacement, and from the beginning, things felt off. The crew showed up late, communication was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We have searched all contracts, proposals, invoices, CRM records, and warranty registrations and have no record of ever performing work for this reviewer. We have repeatedly requested the project address, contract number, and installation date so we can investigate but have received no response. We believe this review was posted in error or by someone who has never been a customer of Metal Roof NC. Who are you? Why would you post this? Completely fake incorrect review. Im really sorry you had a bad experience with a roofing company, but it wasnt us!! We've never done business with a Katheleen Melvin. You have the wrong company. Remove this.

• 1 out of 5StephEdited 11 months ago

  UPDATE 12/20/2020-- a little more than 2 years after James Brougham aka Metal Roof NC cashed the check on his "installation" of our metal roof, followed by us fighting w/ him for 4 months to make right the wrongs, we finally saved up enough …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Joel BowenEdited 5 years ago

  I’m updating my previous review. Mr. Brougham installed a metal roof on our house 2 years ago. It leaked twice a few months after installation, and he came to fix the problem. Because of these leaks on a brand new roof, we had a licensed roofing inspector examine the roof. He advised that it should be removed and predicted that further damage would occur within a few years as the product and installation were of poor quality as you can see from the pictures. The roofing inspector’s prediction was accurate! Ugghh! We had the Metal Roof NC installed roof replaced a few days ago. You can see in the picture extensive water damage to the roof deck – it leaked that bad. That’s just one area. Only 2 years and significant damage! I learned too late that the product warranty (that does not match the contract I signed) only covers the paint on the panels, not the panels themselves. _______________________________________________________ Hiring James Brougham, Everlast Improvements, dba Metal Roof NC, to replace our roof was the WORST decision. First, my signed contract states a product warranty of: “Lifetime, Limited Warranty, transferable, Non-prorated for materials BY manufacturer," but the agricultural grade(AG) panels installed only have a warranty of 40 yrs, for just the PAINT! When Florence struck I didn't know the specifics of metal panels. If a business website & FB page says "Interlock" it's fair for laypeople to think that's what the sales person is talking about. The metal estimate was $1600 > than shingles, but I believed his spiel that spending extra $ now meant "never re-roof again." He even wrote the estimate on an Interlock card! Note: Metal Roof NC FB page didn't mention AG panels until 04/19. Our contract also included installing a sun tunnel (provided by me), replacing/adding vents for toilet fans. We spent several weeks w/ sun tunnel domes “secured” (yes, ONE did LEAKED) by underlayment & tape because the workers couldn’t figure out how to install

  Google cut this review short. The full text is on their Google profile.

• metal roof22
• timely job5
• attentive owner4
• polite crew4
• issue resolution3
• aluminum shingle roof2
• asphalt roof2
• chimney seal treatment2
• plywood repair2
• thorough repair2

14 more of the 81 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Tim Lambert2 months ago

  We couldn't be more happy with JB and his team installing an interlock roof on our home.

  Reply from the business

  Thank you so much for the five-star review, Tim. We're thrilled you’re happy with the interlock roof and appreciate you recognizing JB and the team. If you need anything else or have questions down the road, please reach out.

• 5 out of 5Lanzo5 months ago

  This company came highly recommended! James Brougham came out to my house and took his time showing me all of my options. He is very professional, down to earth, and extremely honest. His crew was on time, does an EXCELLENT job - AND cleaned up every single thing afterwards

  Reply from the business

  Thank you so much for the glowing recommendation, Harry. We're thrilled James took the time to explain your options and that our crew was punctual, professional, and left the site spotless. We'll pass your kind words along to James and the whole team. We appreciate your trust and look forward to assisting with any future projects.

• 5 out of 5Monika Rouse5 months ago

  Nice copper penny single roof, made house look brighter, temperature cooler.

  Reply from the business

  Thank you for the great review, Monika. We’re glad the copper penny single roof brightened your home and helped keep it cooler. We appreciate your feedback and are here if you need anything else.

• 5 out of 5SouthernJewell6 months ago

  Jim and his team did a fantastic job. They were timely, efficient, clean, and thorough. Jim took the time to go over all product offerings to ensure all aspects were …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thankyou!!

• 5 out of 5John Woodhouse6 months ago

  Jimmy and his crew did a fantastic job on a tricky roof with 3 skylights. Pricing was very resonable and finished the project when he committed to. Ill use Metal Roof NC for all my future projects and recommend them to everyone.

  Reply from the business

  Awedome!! We love great clients!! You built an awesome sunroom!

• 5 out of 5JJ Ott6 months ago

  James and his crew are first class, there is no cutting corners, they take extra steps and go beyond the necessary to make a job great, I highly recommend NC metal roofs for any of your metal roofing, vinyl siding needs. You will be satisfied!!

  Reply from the business

  Thanks so much!

• 5 out of 5Julian Bastarrechea6 months ago

  James and crew were great! Installed all new windows and repaired all my rotten siding. I recommend James for all your house repairs. Thanks!

  Reply from the business

  Thanks for the great review, Julian! We're thrilled James and the crew did a fantastic job replacing your windows and repairing the siding. We appreciate your recommendation and your trust in us for your home repairs. If you need anything else, just let us know.

• 5 out of 5John Schnell2 years ago

  Quickly and professionally repaired the problem. Kept me up on what was going on.

  Reply from the business

  Thank you for your feedback, John. We're glad you found our service to be quick and professional! We always make sure to keep our customers informed throughout the process. We appreciate your kind words!

• 5 out of 5Jessica Powers2 years ago

  Very knowledgeable and friendly. Did a great job helping me!

• 5 out of 5Brian Leyda2 years ago

  Very pleased with the results and the look of the new roof. James and his team delivered as promised. On time and exactly with the material given during the estimate. All the screws were drilled in line and uniform to each other. You can tell alot of care was taken to go the extra step to make sure the roof last as long as possible. The colored matches perfect to the metal roof on my shop. Really bringing them together. The clean up work was awesome. They took extra care to make sure there were no nails left behind for my dog to step on. Highly recommended for sure

  Reply from the business

  Great!! Thank you Brian!! We hope you and Tank enjoy !!

• 5 out of 5Anita Toney2 years ago

  I desired a top of the line roof, reasonable cost and excellent service. Considered several companies and found James Brougham at Metal Roof NC. We now have a beautiful roof that I’m certain will serve us well for many years. Our experience could not have been any better. Thank you to James and his great crew.

  Reply from the business

  Thank you for choosing Metal Roof NC, Anita! We love happy clients!! Thanks so much for your trust!

• 5 out of 5Mike Carroll2 years ago

  Quick response and thorough repair. Highly recommend.

  Reply from the business

  Thanks for the feedback, Mike! We appreciate your recommendation and are glad you were impressed with our quick response and thorough repair. We value your support and look forward to serving you again in the future.

• 5 out of 5Eric B2 years ago

  I really like the quality of workmanship. It was done with care.

  Reply from the business

  Thanks Eric!! Great working with you. Was really cool to see your attic temperature dropped so much!

• 5 out of 5william guthrie3 years ago

  This company is a blessing. We have been needing to replace our roof and found James Brougham in Next Door Neighbor. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Wow!! Fantastic!! Welcome to the MRNC Family!

We couldn't be more happy with JB and his team installing an interlock roof on our home.Jun 15, 2026

• Warranty offered

  “…trims • Transferable 50-year limited warranty Profile suitability, substrate…”

• Financing available

  “…Financing options are available Review available…”