Roofing contractor
MCI Roofing, Inc
782 Union St S, Concord, NC 28025
- Google average
- 4.9
- Ratings counted
- 44
- One and two star
- 1 of 44(2.3%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for MCI Roofing, Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 43 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 2% |
About typical — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for MCI Roofing, Inc.
- 1 out of 5B Cup Bomb5 years ago
Charged me $500 and did nothing. Roof still leaks. Won't return calls. Mike likes to act tough and try to intimidate.
Reply from the business
Hi this is Mike. Who is this? Please call me when you can. 704-941-5815
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement19
- thorough cleanup6
- timeliness5
- responsive staff4
- warranty3
- fast work3
- wood rot repair2
- prompt repairs2
- roof quality2
- prompt communication2
Other reviews we hold
14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Matthew Stitha year ago
MCI was quick and professional! They cleaned up the area really well and I can rest easy knowing my roof is not going to leak!
- 5 out of 5Zack McKeea year ago
I've had the privilege of working with Rebecca and Mike for just over a year now and have thoroughly enjoyed it. They are friendly and responsive which is very helpful to a property manager. We have had MCI complete numerous repairs and they are always done promptly and high quality. I highly recommend giving MCI a shot for your next roofing repair or project.
- 5 out of 5Jessica Ma year ago
Professional, friendly, and great to work with. Highly recommend.
- 5 out of 5Tamer Badawya year ago
Got a roof replacement through MCI. Super professional, high quality work, and friendly. Everything was extremely positive about the work and experience. Highly recommend, especially if you want it done right with good folk.
- 5 out of 5padma kumar Perumala year ago
Mike is very professional and addressed all the requirements in changing our roofing to architectural shingles. He gave options on both the timberlane and centerteed options and we are very happy to go and complete this after hurricane Helene. Thank you Mike.
- 5 out of 5Travis Weiland2 years ago
MCI Roofing was great. Super easy to communicate with and extremely professional. Got the job done in a day and did an amazing job taking the time to do it right.
- 5 out of 5Chris Myatt2 years ago
Highly recommend. I’ve had Mike and his company MCI Roofing do repairs for myself and several clients of mine in real estate. He recently did a full roof replacement for me and was awesome to work with and very attentive. He was on the site …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Scott Brown2 years ago
I've now used MCI Roofing to replace roofs at two different residences. The crew was professional and kept the property clean. They worked fast, and when done, left no trace that they'd ever replaced the roof. Highly recommend MCI, job well done!
- 5 out of 5carrie harris2 years ago
Highly recommend! Mike is easy to talk to and will talk out all the options with you. His team are hard workers and don't leave any messes behind. We would use them again and recommend them to family and friends!
- 5 out of 5Suzanne D'Alonzo2 years ago
We met with about 4 companies for our roof & gutters. MCI had done our neighbors' roof and was satisfied with them so we made sure they were one. Along the way their customer service was good. Price-wise they initially seemed a little higher than the other bids, but came in close (read on). We have a 1920's bungalow that had its last roof improperly installed. It had been patched multiple times, had spots with old damage from falling tree limbs, and had rotted areas. The midcentury addition connects to the house in a weird, uneven way, and that was a potential complication. The home used to have gutters (they were totally gone when we bought it) and had fascia board added years ago (for those of you who are architectural purists, we opted to leave that fascia rather than remove it). We are under oaks and wanted to add oversized gutters (6" K style). We also wanted to cut off a small section of roof over the back door. It was part of the odd addition and prevented a storm/screen door from being added. This company uses quality materials consistently AND their owner, Mike, routinely checked in and was on site for the work. He made sure to clarify what we wanted and really worked to get it right. They were fast and tidy. We are pretty uptight about stray nails or mess from the work as we are often barefoot and our dog uses the space, and they did an excellent sweep for nails. The roof is well-done. There was a ton of rotten wood that was replaced (and they replaced it in-kind, keeping with the age of the home, so not OSB nor plywood but boards). The gutters are good. We really were persnickety about where the downspouts went as we had trouble with water under the house. We've now had a number of heavy rains and it has made a huge difference with no negative visual impact (color = matches, downspouts = in good spots, etc.). Mike and his team did a number of above-and-beyond detail work: 1- They cut a space as requested in our fence so the downspout
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Mara B2 years ago
So, my story with MCI roofing goes like this: My roof started leaking. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5J Burke2 years ago
The MCI roofing team did an impeccable job at replacing my roof. The MCI team came as promised on time, removed and completely cleaned up all old shingles and debris and our down the new roof and it looks fantastic and workmanship is phenomenal. Would highly recommend the MCI roofing team to anyone considering a new roof—- friendly to work with and reasonably priced . Thank you MCI Roofing!
- 5 out of 5Amber Busiek2 years ago
Mike and his crew were awesome every step of the way. They guided us through the whole process of getting a new roof installation! He was attentive, courteous, patient and responsive. Highly recommend to anyone in the CLT area needing a new roof with the best materials and warranty!
- 5 out of 5Chris ChaneyEdited 2 years ago
Mike was responsive, courteous and really focused on the details. I really appreciated how well he communicated with me through the entire process. He really cares about doing a great job! …
Google cut this review short. The full text is on their Google profile.
What MCI Roofing, Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…Sales Team Sales Credentials Certified, Insured, and Warranty-Backed MCI Roofing is a…”
Warranty offered
“…Certified Roofer · SureStart Plus Warranty · About · Contact Website Rebuilt by…”
States years in business
“…With over 20 years of roofing experience in North…”
States a founding year
“…Roofing — Serving NC & NJ since 2016 NC: (704) 941-5815 · NJ: (856)…”
Financing available
“…Experience · Shingle Master Certified · Financing Available Roof Replacement Simplified What…”
Family owned
“…| Family-Owned Roofing Contractor in Concord, NC…”
Other roofers in Concord
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Guy Roofing Inc.efficient crew, roofing crew, debris cleanup4.7507 ratings7.7% one and two star(704) 867-4922 | 4.7 | 507 | 7.7%39 of 507 | (704) 867-4922 |
| Dry Sky Roofinggutter replacement, initial inspection, courteous staff4.9431 ratings1.9% one and two star(704) 412-3636 | 4.9 | 431 | 1.9%8 of 431 | (704) 412-3636 |
| Skyview Roofing & Restoration, LLCprofessional crew, metal roof installation, courteous staff5.0275 ratings0.4% one and two star(704) 237-4577 | 5.0 | 275 | 0.4%1 of 275 | (704) 237-4577 |
| Max Roofing NCquick response, leak source, clean up4.9204 ratings3.4% one and two star(704) 412-7663 | 4.9 | 204 | 3.4%7 of 204 | (704) 412-7663 |
| Tier One Roofing Solutionsanswering questions, polite staff, easy process5.0202 ratings0.5% one and two star(980) 409-4826 | 5.0 | 202 | 0.5%1 of 202 | (980) 409-4826 |
| ROOF LIFEdrone photos, responsive staff, efficient crew5.0106 ratings0% one and two star(704) 999-5990 | 5.0 | 106 | 0%0 of 106 | (704) 999-5990 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 44 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 23, of which 22 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.