Roofing contractor
Masters Roofing
15712 Mill Creek Blvd #8, Mill Creek, WA 98012
Listed under Bothell, WA
- Google average
- 4.8
- Ratings counted
- 69
- One and two star
- 2 of 69(2.9%)
- Washington median
- 2.1%
The first three are Google’s own figures for Masters Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Washington roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 62 | 90% | |
|---|---|---|---|
| 4 | 4 | 6% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 2 | 3% |
About typical — the typical roofer in Washington sits at 2.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Masters Roofing, most recent first.
- 1 out of 5HamidEdited 6 years ago
They are really caring less about their customers. They made me wait for the whole week for just the get the quote and still no respond from them. I’m just wandering if this is the customer service like this? How the service would look like? I would not recommend this company at all.
Reply from the business
Hello sir, we are so sorry to hear that we did not meet your expectations. When a homeowner needs help, we are committed to honest, fair service. We have no excuse for losing your business. If it was human error on our end, I hope you know … More
- 1 out of 5Jim ChangEdited 7 years ago
They a great job and were quick to replace my roof, but not happy since we agree on a price and to find out the tax was not part of the agreement. Just make sure you read the contract thoroughly and ask questions if does not make sense. Other roofing companies, quoted me with tax included and were cheaper on price. I changing my 3 star to 1 star after the owner, Chuck, email that I haven't paid my bill and for leaving a negative review. He should check with his account payable team first since my bank account show he I already took my money. My only negative comment was the price quoted did not included tax as other quotes I received included tax. I would give negative star if I could to the company for the owner attitude toward me and assuming I did not paid my bill.
Reply from the business
We’re sorry to hear about your experience and appreciate your feedback. Our goal is always transparency and customer satisfaction, and we regret any misunderstanding regarding the pricing details. We encourage all clients to review … More
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- cleanup7
- customer attention5
- courteous crew4
- new roof4
- speed of work3
- estimates3
- gutters3
- skylight replacement2
- thorough job2
- professional crew2
- attention to detail2
Other reviews we hold
14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Liz FredericksonEdited a month ago
We had 4 different companies give us an estimate for replacing the roof on our home in Bothell. Chuck (the owner) was referred by a trusted friend. He came out fully prepared, spent over half an hour with my husband, explained everything that they would be doing and left the estimate. My husband and I discussed it and agreed to go with Masters Roofing. We paid the deposit on Thursday and his crew was on site on Saturday, with a prompt 8 a.m. start. His crew was professional, thorough, and respectful, and worked like a well-oiled machine. They even removed the dump trailer the same day. Chuck said they would be done in one day, and he held true to his word. We can definitely recommend Masters Roofing (Mill Creek) to anyone looking to replace their roof. They are also general contractors, so we are keeping them in mind in case any other project pops up. Thanks for a wonderful experience, Chuck and Crew!
Reply from the business
Thank you so much for this incredible review! We are thrilled to hear that Chuck and the crew delivered the seamless, professional experience you deserved from start to finish. From the detailed estimate to a full roof replacement completed in a single day, our team takes great pride in making the process as smooth and stress-free as possible for homeowners in Bothell and the surrounding areas. We truly appreciate the trust your friend placed in us and that you chose Masters Roofing for your roofing project. It means the world to us! We look forward to being your go-to general contractor in Mill Creek, WA for any future projects that come your way. Thanks again for the kind words and enjoy your beautiful new roof!
- 5 out of 5ian niva3 months ago
They showed up at 8am and were fine by 830pm .. Chuck was great very knowledgeable. And easy to deal with. .. The prices could not be beat .. Roofmasters did a great job ..
Reply from the business
That is a long day on a job site, and the crew putting in those hours to finish strong says a lot. Glad the roof and skylight installation came out the way it should. … More
- 5 out of 5Lynn Roberts3 months ago
Our 25+ year old roof and 5 sky lights were in need of replacing. After getting bids from multiple roofers, and visiting the Master Roofing showroom I decided to go with Masters Roofing. Their reasonable pricing, excellent reviews, and the owner's (Chuck) knowledgable and experienced assistance convinced me to choose them. Chuck did an excellent job of describing and showing me photos and samples of the optional roofing mateterial and detail choices prior to the install. When it came time for the installation, the installers showed up every day as scheduled and did a professional job installing our new roof, skylights and downspouts, Chuck also did a great job of communicating with me via email the costs and scheduling time lines. We ended up with an excellent quality Certain Teed Integrity Roofing system, skylights, and gutters and I am really happy we chose Masters Roof.
Reply from the business
Thank you so much for taking the time to share all of that detail. A 25-year-old roof with skylights is a serious project, and it means a lot to hear that the whole process felt smooth from start to finish. Chuck loves what he does, and it shows when he gets to walk a homeowner through material options and help them make a confident decision before a single nail goes in. That kind of preparation makes the installation go better for everyone. It is great to hear the crew showed up on schedule every day and that the CertainTeed system came out exactly as expected. A full roof, skylights, and gutters in one project is no small undertaking, and the team takes pride in getting the details right. We are really glad you chose Masters Roofing, and we hope the new roof gives you many decades of worry-free protection. If any of your neighbors in the Mill Creek area ever need a roof, skylights, or gutters, we would love the referral.
- 5 out of 5Ryan Hjalseth4 months ago
Chuck and his team fixed a leak in my roof a couple years ago and more recently removed moss and cleaned my gutters. Always excellent work.
Reply from the business
Chuck loves hearing this kind of feedback, and honestly so does the whole team at Masters Roofing. A roof leak repair is stressful enough on its own, and coming back years later to handle the moss removal and gutter cleaning for you is … More
- 5 out of 5Leann Rayfuse5 months ago
I contacted Master's Roofing after a friend referred them. The owner, Chuck, was amazing. We had a complex situation with lawyers and HOA restrictions, which he handled with calm professionalism. Chuck spent lots of time explaining the best options for the unusual issues we had. He and his team did a fantastic job and went above and beyond. HIGHLY recommend them.
Reply from the business
Thank you, Leann, for your kind words and for taking the time to share your experience. We’re very glad to hear that Chuck and the team were able to guide you through the challenges with the HOA requirements and legal considerations while providing clear communication throughout the process. Situations like these can be complex, and our goal is always to make sure homeowners feel informed and confident about the decisions they’re making for their homes. We’re happy that we could help find the best solution and complete the roof installation successfully. We truly appreciate the recommendation and your trust in Masters Roofing. If you ever need assistance in the future, our team will always be here to help.
- 5 out of 5Diane Cressell6 months ago
Chuck represented his company well with good communication and professional services. The project was completed on time with good quality service . I was extremely happy with masters roofing and their services. We are recommending them to our friends and family.
Reply from the business
Thank you for the kind review. We’re glad to hear that you had a positive experience working with Chuck and the Masters Roofing team. Clear communication and dependable service are very important to us, and we’re happy the project was completed on time and met your expectations. It’s great to know you were satisfied with the roof inspection, ventilation improvements, repairs, and installation. Your recommendation to friends and family means a lot to our team. We truly appreciate your trust in Masters Roofing and are always here if you need assistance in the future.
- 5 out of 5Susan Tanabe7 months ago
We had an excellent experience working with Chuck at Master's Roofing. From the very beginning, Chuck took the time to explain everything clearly and thoroughly, so we always understood what was happening and what our options were. He completed the work in record time, and the quality of the craftsmanship was outstanding. What impressed us just as much was his professionalism, especially given that we were in the middle of a lawsuit related to our roof's failure. Chuck handled all interactions with opposing counsel calmly, professionally, and with integrity, which made a stressful situation much easier to navigate. We are incredibly grateful for Chuck's expertise, communication, and professionalism, and we would highly recommend him and Master's Roofing to anyone needing roofing work done right.
Reply from the business
Thank you for sharing such a thoughtful review. We’re very glad to hear that you had a positive experience working with Chuck and the Masters Roofing team. Clear communication and professionalism are extremely important to us, especially in complex situations. We’re pleased that Chuck was able to guide you through the process, explain the options clearly, and help complete the roofing work efficiently while maintaining a high standard of craftsmanship. We understand how stressful roofing issues can be, particularly when legal matters are involved, and we’re glad we could help make the process easier for you. Your trust and recommendation truly mean a great deal to our team. Thank you again for choosing Masters Roofing. If you ever need assistance in the future, we’re always here to help.
- 5 out of 5Hafiz Wardaka year ago
We are very happy with the replacement of roof of our house by Masters Roofing. Chuck Domenguez the owner of the roofing company explained the process of roof replacemennt in a professional manner and completed the job on time. Thank you Chuck for a great job done.
Reply from the business
Your support and feedback are truly appreciated! It was a pleasure working with you, and we’re here whenever you need us again.
- 5 out of 5John Hilla year ago
Work was performed in a timely professional manner.
Reply from the business
We’re grateful for amazing customers like you! Thank you for choosing us—we look forward to helping you with any future roofing needs.
- 5 out of 5TK Leea year ago
They had the new roof completed in one day before rain storm. Great quality and service, highly recommend them to our friends.
Reply from the business
Thank you for taking the time to share your experience. We truly value your trust and are here whenever you need top-quality roofing services.
- 5 out of 5Abhijit Vijay2 years ago
Chuck and team were very professional and did a great job. They leveraged a dry phase during a wet winter, to complete the project quickly. Great post project wrap-up as well.
Reply from the business
We appreciate your feedback! It was a pleasure working with you, and we’re happy to know you’re satisfied with our service. Let us know if you need anything else!
- 5 out of 5Anthony RomeroEdited 2 years ago
We are very happy our new roof. They had it completed in 2 days before the next storm came in. Great quality and service. We would recommend them to our friends.
Reply from the business
Thank you for taking the time to share your experience. We truly value your trust and are here whenever you need top-quality roofing services.
- 5 out of 5Nikki Buggert-Real Estate Broker2 years ago
Did a great job on our roof and priced well.
Reply from the business
Your positive feedback means a lot! We’re proud to offer reliable, professional service, and we appreciate your recommendation.
- 5 out of 5POLY TIENG2 years ago
Very good services I'm satisfied with your services.
Reply from the business
We’re so glad you’re happy with our work! A sturdy, well-built roof makes all the difference, and we’re always here if you need us again.
The latest post from this business
Posted by Masters Roofing to their own Google profile 3 months ago. Their words, not ours.
Wondering what a new roof in Everett or Mill Creek actually costs before you even call a contractor? Roof replacement cost is one of the most common questions we get, and the honest answer is it depends on your roof size, materials, and current condition. Masters Roofing gives you a clear, itemized estimate up front, plus financing options, so an affordable roof replacement stays realistic instead of feeling out of reach. We are a licensed roofing contractor serving Snohomish County, and we work with composition and asphalt shingle roofing on most residential homes in the area. If your roof is aging out or already showing damage, we would rather give you the real numbers now than let a small problem turn into a bigger, more expensive one later. Financing means you can move forward on your timeline instead of waiting until you have the full amount saved up. Masters Roofing proudly serves Mill Creek, Everett, Lynnwood, Kirkland, Bothell, Edmonds, Mukilteo, Shoreline, and Lake Stevens as a residential roofing contractor handling roofing, gutters, siding, and more. Ready for a real number instead of a guess? Contact Masters Roofing today to request your free roof replacement estimate and financing details.Aug 17, 2026Call now
What Masters Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We are Licensed, Bonded, and Insured. Master’s…”
Warranty offered
“…than vinyl or wood 30 Year Limited Warranty Available ColorPlus Baked-on Paint…”
States years in business
“…roofing in the Puget Sound Region for over 40 years Get a Quote roofing composition…”
States a founding year
“…Best Roofers Providing Excellence Since 1978 425-244-0551 Trust your project to…”
Free estimates
“…Blog Contact Call/Text (425) 244-0551 Free estimate Ask us about our financing options!…”
Their site also states: insured, bonded, financing available.
Other roofers in Bothell
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Diamond Roofing & Constructionroof replacement, skylight replacement, progress updates5.0393 ratings0% one and two star(206) 973-6575 | 5.0 | 393 | 0%0 of 393 | (206) 973-6575 |
| Chinook Serviceswindow cleaning, gutters, roof cleaning4.8135 ratings3.0% one and two star(425) 290-8635 | 4.8 | 135 | 3.0%4 of 135 | (425) 290-8635 |
| Ortega Family Roofing LLCcost, leak, chose4.9108 ratings0% one and two star(425) 842-1600 | 4.9 | 108 | 0%0 of 108 | (425) 842-1600 |
| Cobalt Exteriors, Inc.new roof, siding replacement, estimate process4.8104 ratings2.9% one and two star(425) 419-9216 | 4.8 | 104 | 2.9%3 of 104 | (425) 419-9216 |
| Cornerstone Roofing, Inc. (CSR)small jobs, project management, final inspection4.673 ratings8.2% one and two star(425) 485-0111 | 4.6 | 73 | 8.2%6 of 73 | (425) 485-0111 |
| Raven Property Servicesroof cleaning, roof repair, punctual team5.060 ratings0% one and two star(425) 477-0999 | 5.0 | 60 | 0%0 of 60 | (425) 477-0999 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 69 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 26, of which 22 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.