LJ Exterior Repair, LLC

The only one or two-star review we hold for LJ Exterior Repair, LLC.

• 2 out of 5monica tripp6 years ago

  The subcontracted individuals that came out to do the job where on time and the job was completed in two day. They did an ok job beside leaving nails in my pool and many in the ground. The Female owner was very disrespectful and nasty!! She was unprofessional and did not follow through on things that she stated. I will not be allowing this company to do the roof at my other two properties because of the customer service and unprofessional communication from the owner.

  Reply from the business

  Ms. Tripp, We thank you for your business. I am so glad that we were able to install your roof in a timely matter. In response to the issue of debris left on site, all customers sign a Certificate of Completion that tries to addresse such matters. We will look into the matter and see if there is a viable resolution. Thank you for providing your feedback and letting us know about this issue. Crystal Fields Customer Service Manager

• roof repair3
• job2
• insurance company2

7 more of the 8 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5L H2 years ago

  My claim for a roof replacement was initially denied by my insurance company. The next day this decision was reversed when John Saunders Jr, Claims Specialist, for LJ Exterior Repair, was assigned to my case. My insurance company not only paid for the entire roof replacement but my Claims Specialist recommended that the claim be amended to include payment for water damage inside my home caused by the same wind and hail storms. He presented the necessary documentation to my insurance company and payment was made for repairs and repainting. I now have a beautiful new roof and additional funds to repair water damage. The process to have all of this done was done at an accelerated pace. I am an extremely satisfied client. I am over the moon with the professionalism and exceptionalism of Mr. John Saunders Jr. in bringing my claim to the most optimal conclusion possible.

• 5 out of 5Ablavi Koudonou3 years ago

  Linda Martin! She was my contractor that helped me with my insurance and help me fight to get my roof paid. LJ Exterior did an awesome job with my roof! They do other services and I will be using them for those other projects!

• 5 out of 5Sharyn Childs3 years ago

  They inspected the roof and informed me that there was damage in several areas. They worked with the claims adjuster from my homeowner's insurance company that came out to inspect. They kept me informed during the entire process. Their work ethics was top notch. They made sure that the landscaping around the house was protected and cleaned up debris each day. At the end of the job, a walk through was performed with me and the claims specialist. I would recommend them to anyone who is looking for a company for roof repairs.

  Reply from the business

  Dear Valued Customer, Thank you for choosing us as your provider of goods and/or services. We greatly appreciate your business and hope that we were able to exceed your expectations. As always, we are here to support you and your needs. Sincerely, Owner Laurencio Jimenez

• 5 out of 5Taryn F. D.4 years ago

  Professional friendly service I will definitely use them again

  Reply from the business

  Thank you for your business and your kind review. Crystal Fields Customer Service Manager

• 5 out of 5New Dimension Ministries COGOP6 years ago

  It was an excellent service. I was satisfied with the entire process, from the initial inspection of the roof, to completion of the installation of the new roof.

  Reply from the business

  We thank you for your review.

• 5 out of 5Chris Jones6 years ago

  Being the fact that I'm in the military and I have to be gone from my house hold and most transactions have to go through my wife....LJ exterior was not only patient but very kind and very professional.....Their attention to detail and cleanliness really made my wife and I feel very assured that the job was done well ....I'd recommend them to anyone looking for repairs

  Reply from the business

  Mr. Jones, We thank you for your business. Thank you for providing your feedback. Crystal Fields Customer Service Manager

• 5 out of 5AutomaticRayTV6 years ago

  My roof has never looked better! They were very professional and a joy to do business with.

  Reply from the business

  Mr. Ray, We thank you for your business. Thank you for providing your feedback. Crystal Fields Customer Service Manager