Roofing contractor
Lady On The Roof®
4240 Airport Rd, Cincinnati, OH 45226
- Google average
- 5.0
- Ratings counted
- 61
- One and two star
- 0 of 61(0%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Lady On The Roof®, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 59 | 97% | |
|---|---|---|---|
| 4 | 2 | 3% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Lady On The Roof®. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutters13
- gutter replacement7
- responsive staff4
- leak repair4
- downspout replacement3
- shingle selection3
- quick scheduling3
- diligent crew3
- estimates2
- honest advice2
Other reviews we hold
14 more of the 57 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Tim4 weeks ago
Original claim was for a hole in the garage roof caused by a storm. State Farm offered $2,200. Terri realized the shingles were obsolete and was able to get the entire roof replaced saving us thousands. Highly recommended.
Reply from the business
Hey thank you Tim for taking the time to leave us a positive review. Terri is very knowledgeable in the roof and insurance realm, so happy she could help with your roof replacement. Thank you again for choosing Lady On The Roof!
- 5 out of 5Katie La month ago
There is a reason why Lady on the Roof has a perfect 5 star rating. They lead with skill and integrity. They did superb work on my front porch soffit and gutter work that I had been putting off for years. They were a breeze to work with and felt like friends with warmth.
Reply from the business
Thank you Katie for your superb review, we appreciate you! We are happy we could help complete a project you’ve been putting off, it feels so good to check those items off your list of “to do’s.” Thank you again for choosing Lady On The Roof, it was great working with you!
- 5 out of 5Justin Chachoff2 months ago
5 out of 5 stars for sure. Communication was on point with this company from the first call. They took time and care with their inspection before diagnosis. As far as the result……Bone dry. Thank you so much for keeping the price reasonable …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Justin thank you for your rocking review! Our team is thorough from start to finish with each job. Communication is key as we work with our supplier, crew, and field manager Amy. We appreciate your kind words and referral! Thanks for choosing Lady On The Roof.
- 5 out of 5Katy Cosse3 months ago
Straightforward communication and reliable work! Great company.
Reply from the business
Thank you Katy for your review, we appreciate you choosing Lady On The Roof as your trusted contractor!
- 5 out of 5Bryan Miller4 months ago
Very helpful and made an energency visit to solve an ice dam problem we were having. Got the problem remedied very quickly and professionally
Reply from the business
We've got your back in times of roof and gutter emergencies. Winters can be hard on our homes' exteriors, thanks for giving us a call. Bryan thank you for this feedback it means a lot to our team and our business.
- 5 out of 5Ed Noble9 months ago
Thanks to Terri (the owner) and Paul for being so responsive to all my questions and being on site on a regular bases coordinating inspections, etc. And very importantly staying in contact with my insurance company to insure I got the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Ed for your review! Our team takes pride in our thorough communication, it helps the job get done smoother. We are so happy we could help you with your roof replacement, Terri's past life of 30 years in the insurance business helps immensely with the claims process. Thank you again for choosing Lady On The Roof!
- 5 out of 5Karen Long9 months ago
The communication/estimate process was very thorough (they got up on the roof) and I was able to sign all paperwork and invoices online. The job itself was meticulous and so was the cleanup. The staff and crew found a number of issues from the previous roofing job and were able to fix them. We’ve had several compliments on how “pretty” our roof is! Thank you!
Reply from the business
Karen thank you so much for your positive review, our team is detailed oriented and superb with communication, helping the repair and installation process go smoothly. We are so happy to hear that you love your "pretty" roof, thank you for choosing Lady On The Roof!
- 5 out of 5Leah Heisel Grande10 months ago
We had such a great experience working with the staff of Lady on the Roof - from Paul in sales, to Catherine in the office, to Amy who coordinated the install, to Marcella who led his crew of roofers. Amy and Marecella went above and beyond …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your kind words to our Lady On The Roof team! We appreciate you taking the time to leave this positive feedback and highlighting our hard working team. Thank you again for choosing Lady On The Roof!
- 5 out of 5William Birk10 months ago
Lady on Roof diagnosed my leaky roof that has been causing issues for long time. Figured better solution for roof and did repair as planned. After huge rains last few days-no more issues!! Great job you guys..
Reply from the business
Thank you for your positive feedback, we are so happy to hear that you are back to feeling safe and dry under your roof!
- 5 out of 5Hillary Sturgilla year ago
Lady on the roof is an amazing company. Terri is very quick to respond and takes very good care of her customers. She is very informative on details and won't beat around the bush, she is very straight forward. We have gotten 2 roofs done …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Hillary, it was so wonderful working on another project with you! Thank you for putting your trust in our team, congrats on the new house.
- 5 out of 5Nachy Kanfera year ago
It was a pleasure working with Lady on the Roof, from the owner (Terri) to on-site managers (Amy and Paul) and the installation crew (1099 workers, all respectful and skilled). We had a complex project, made more difficult by steep pitches, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
It was a pleasure working with you on this project! Thank you for your kind words to our Lady On The Roof team, we are so thankful for Paul and Amy. They get the job done! Weather tried to challenge us, but we are grateful for our team's efficiency and the quick communication from our team to you. Thank you again for your review it was great working with you!
- 5 out of 5Becky Trassera year ago
Terri and her team were a dream to work with! Communication? On point. Teamwork? Flawless. They handled the job with such care, especially when working around the horses. Terri made sure her team kept the area tidy, and I couldn’t have …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Becky thank you for your positive review, we loved working on this project with you! Thank you for trusting our team with your renovations and working around your beautiful horses, it was a pleasure doing business with you.
- 5 out of 5Chuck Aardemaa year ago
We just completed a roof repair with Lady on the Roof. Tracy did the work and did a great job. He took detailed pictures of all the completed repairs and painting, including sealing the cap on our chimney which was beyond what had been expected. It was great working with them on the entire process, from estimate to project completion. It was also appreciated that their initial evaluation and estimate focused on the actual problem and not something much bigger that was not required. I would definitely recommend them to anyone in need of help on a roofing project.
Reply from the business
Thank you Chuck, it was so great working with you on this project! Tracy is a skilled roofer and we are happy to bring our team out to help you with your repairs and sealing that chimney. Thank you for acknowledging our transparency, we always want to be up front with our customers on estimations and the process of each project. Thank you again for trusting Lady On The Roof with your home!
- 5 out of 5Chrisa year ago
Professional, courteous and competent. I needed some repairs to an aging roof. They responded quickly and performed the work timely as promised. Terri, the owner, offered much welcomed advice that was honest upfront and enabled me to weigh all my options. She really knows her stuff!!! Although I went with minor repairs for now, I will definitely be using Lady On The Roof when it’s time for a new roof. I loved that I was supporting a woman owned small business in a field traditionally dominated by males. I highly recommend Lady On The Roof to anyone looking for an honest roofing company that performs on time and as promised.
Reply from the business
Thank you Chris, it was so awesome working with you!
The latest post from this business
Posted by Lady On The Roof® to their own Google profile 2 months ago. Their words, not ours.
She's On Your Roof. She's On Your Side. Lady On The Roof is Greater Cincinnati and Northern Kentucky's woman-owned roofing company built on trust, quality, and pricing you can actually understand. Whether you need flexible payment options or just a straight answer about your roof's condition, we're here for it. 👉 Call or Click for Your Free Roof ConsultationMay 6, 2026
What Lady On The Roof® says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Limited Lifetime Warranty Our Lifetime/40-Year Transferable…”
States years in business
“…Claims Assistance Lady On The Roof has over 30 years of insurance experience working with…”
Woman owned
“…513-231-0430 #1 Locally Woman Owned Cincinnati & Northern Kentucky…”
Other roofers in Cincinnati
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Deer Park Roofing, LLCcleanup, thoroughness, polite staff4.8715 ratings3.8% one and two star(513) 224-5479 | 4.8 | 715 | 3.8%27 of 715 | (513) 224-5479 |
| JK Roofing and Construction LLCroof replacement, gutter repair, insurance assistance4.9632 ratings1.4% one and two star(513) 378-5700 | 4.9 | 632 | 1.4%9 of 632 | (513) 378-5700 |
| New Heights Roofingroof replacement, siding, box gutter repair4.9425 ratings0.9% one and two star(513) 490-9382 | 4.9 | 425 | 0.9%4 of 425 | (513) 490-9382 |
| SWORD Roofing- Cincinnati Roofing & Siding Companynew gutters, thorough inspection, gutter replacement4.9401 ratings2.5% one and two star(513) 528-0023 | 4.9 | 401 | 2.5%10 of 401 | (513) 528-0023 |
| Molloy Roofing Companythoroughness, leak repair, friendly technician4.8333 ratings3.9% one and two star(513) 791-7400 | 4.8 | 333 | 3.9%13 of 333 | (513) 791-7400 |
| Advantage Roofinganswering questions, estimate, speed of work5.0319 ratings0.6% one and two star(513) 467-6631 | 5.0 | 319 | 0.6%2 of 319 | (513) 467-6631 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 61 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 61, of which 57 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.