Klaus Roofing Systems of Cincinnati

All 4 of the one and two-star reviews we hold for Klaus Roofing Systems of Cincinnati, most recent first.

• 1 out of 5Bill Shepherd4 months ago

  Klaus Roofing did a roof for me last year and their local branch closed and corporate office or other branches will not honor their workmanship or material

  Reply from the business

  Hi Bill, thank you for reaching out. We are truly sorry to hear about the Columbus location closing. However, we believe there has been a misunderstanding regarding our business. Klaus Roofing Systems of Cincinnati is independently owned and operated. We are not affiliated with the Columbus company that performed your installation, and we do not share ownership, records, or warranty obligations with them. For clarity, our office has not moved or closed; we have been operating consistently at our current location. Because we are a separate legal entity, we do not have access to your original contract or the authority to honor warranties issued by another business. We recommend perhaps checking your original paperwork for any manufacturer-specific warranties on the materials themselves, as those may still be valid even if the original installer is no longer in business. We sincerely hope you are able to find a resolution quickly.

• 1 out of 5Stephanie Allen6 months ago

  I had my roofing done with Klaus Roofing Columbus and before you decide to get work done with them just know that the warranty doesn't carry over if they close their office!! The leak in my roof that is not even a year old won't be covered by Klaus Roofing because it was issued from that specific office that has since closed. Which, by the way, I was told that they were moving offices and NO ONE told me that it would impact my warranty. I originally had no issues, but now I am wishing that I did not use this company because I am being held accountable for something that should not be in the cards for a brand new roof! I would have left this review on the Columbus location, but I cannot do that since it is closed now and no longer exists on Google. I just think this is something important for homeowners to know!

  Reply from the business

  Hi Stephanie, thank you for reaching out. We are truly sorry to hear about the leak in your new roof; we understand how stressful and disappointing it is to deal with water damage on a recent investment. However, we believe there has been a misunderstanding regarding our business. Klaus Roofing Systems of Cincinnati is independently owned and operated. We are not affiliated with the Columbus company that performed your installation, and we do not share ownership, records, or warranty obligations with them. For clarity, our office has not moved or closed; we have been operating consistently at our current location. Because we are a separate legal entity, we do not have access to your original contract or the authority to honor warranties issued by another business. We recommend perhaps checking your original paperwork for any manufacturer-specific warranties on the materials themselves, as those may still be valid even if the original installer is no longer in business. We sincerely hope you are able to find a resolution quickly.

• 2 out of 5G BoEdited a year ago

  We contracted Klaus Roofing for some roof, flashing, and gutter problems we had on our home. The pricing was considered good for what we were getting, or at least was considered a good price at time of contract signing. The crew that showed up at our property was David (Site Supervisor) and Ricky the head of the "crew". During the initial inspection we were told that a supervisor/Project Mgr. would be onsite all of the time the crew was there, and we later found out this is NOT the case. The crew to me seemed very disorganized and did things haphazardly with little to no safety in mind. We were told at the inspection that they would be picking up after each day and running a magnet for screws, nails, and sharp items. We NEVER saw that happen and there was very little effort in picking up after themselves each day! We presented a sandwich bag full of sharp items such as screws and nails to David, David told my wife he was going to issue her a gift card, but that never happened! The job was supposed to be a 2-3-day job and became somewhat of a nightmare that lasted 11 weeks. Initially they were finished on 8/13/2024, which there were many problems that not only myself recognized being in the project management business, but my wife also picked up on. There was a list of notable issues to be fixed that should have been caught during install. Most of the issues were bent or wavy metal on the facia boards and the way they terminated the metal at the ends was below standard and what I called "sloppy". Other issues included terminating soffit vinyl into an existing painted, crown molding that not only looked bad, but also presented as a future maintenance issue. Also, soffit vinyl was loose in many areas and still is. The crew came back to fix the issues and in doing so created other issues and damage to newer house siding vinyl installed. During installing the facia covering they found areas that the facia board needed to be replaced. I gave them the green light to replac

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  G Bo - we're sorry to hear about all the issues you experienced with our team. Mike the owner has had communication with you regarding all of this and has tried to address your concerns.

• 2 out of 5Dawn Marie3 years ago

  The salesman was super nice, and good at his job. The roof was done quickly, and the crew did a great job cleaning up after the install. However, the installation of the skylights was not right. We purchased …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Good evening Dawn, This is certainly not the experience we want our customers to have. I have informed the owner of the issues you are having. You should hear from him soon. Cassie

• roof replacement59
• inspection39
• thoroughness30
• answering questions30
• respectful staff15
• soffit replacement6
• increased ventilation4
• installation process3
• explanation of roofing2

14 more of the 258 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Joshua Van Horna week ago

  Long review, but if you’re trying to find a good roofing contractor please read! I found major ventilation and efficiency issues with the roof of our home. I spent a solid two months researching contractors and getting quotes. Comparing everything from service, timing, and warranty. Klaus was extremely easy to schedule, a couple weeks out for the quote but it was well worth the wait. I had numerous quote appointments with contractors in and out, texting all the time, getting pictures etc. There were several times I’d meet a reputable contractor, they would do a fast 20 min inspection. Claiming to send a quote in the next 72 hrs and would never send any other correspondence or return my calls. Or if they did, it would be more of a bandaid for the issues and not a solution. My rep Josh with Klaus was DIFFERENT! He spent hours at my house with me. Checking every square inch of attic and exterior. He wrote the quote up in his truck and was back with me in under an hour. He walked through every detail of the job and gave me solutions to every issue I found and was concerned about. Health and safety of my family is my top priority, Josh was the first representative to say he cared, and actually follow through with it. The warranty is outstanding, in all my research this is by far the best I have found. Was this my cheapest quote? No I wont lie and say it was. However, I value quality over saving a few bucks. The roof and proper ventilation/insulation is VITAL, so a 50 year warranty and peace of mind is worth its weight in gold. They finished my roof today. New insulation, new venting, new decking! Ethan was my PM onsite. He was professional, thorough, extremely kind. Also took the time to walk through the job with me several times as it was progressing. Any issues or questions were resolved immediately. I cant say enough good things about this company. My house feels amazing, my AC is already only running half as much as it was. If you're on the fence, definitely choose

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hey there Joshua! Thank you for the review! We're stoked to hear that Josh was able to help you in ways other contractors couldn't! Have a blessed weekend!

• 5 out of 5Sharon Metsch2 weeks ago

  Josh is great! Thank you! Looking forward to our new roof!

  Reply from the business

  Thank you Sharon!

• 5 out of 5cathy kuncl2 weeks ago

  Josh was wonderful with helping us with our decision on our new roof. We had so many questions and he was great with answering everything with expertise . Very professional and took his time with us.

  Reply from the business

  Thanks Cathy!

• 5 out of 5Michael Ryan3 weeks ago

  Josh did an excellent job , very through and complete. I would recommend him to anyone.

  Reply from the business

  Thank you Michael!

• 5 out of 5Sophia Maysa month ago

  After the insurance company put us in a bind demanding roof replacement Klaus roofing saved the day. After receiving several quotes Klaus roofing was by far the superior company. From the start Kyle was amazing. Inspecting not only the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Sophia!! We're glad you enjoyed working with us, we enjoyed working with you too! Please give us a call if you need anything else!

• 5 out of 5Jeff Rensinga month ago

  Klaus did my roof last fall and we were very happy! Very thorough from estimate & inspection to replacement and cleanup. I referred my mother to Klaus and she went with them also. Josh was great with a thorough inspection and explanation for my 82 year old mother to understand and to feel comfortable making the decision.

  Reply from the business

  Thanks Jeff! We'll let Josh know he did a good job!

• 5 out of 5bethesdaoaktimesa month ago

  Josh did a great job explaining what needed to be done for a new roof. Very knowledgeable and helpful.

  Reply from the business

  Thank you!

• 5 out of 5Nicole Sammonsa month ago

  Josh was very informative and professional. A pleasure to meet and work with. Looking forward to seeing our new roof!

  Reply from the business

  Thanks Nicole!

• 5 out of 5Jesica Jehna month ago

  Josh was extremely helpful to discuss our options and explain the process.

  Reply from the business

  Thanks Jesica!

• 5 out of 5Ariel Hemphilla month ago

  Great company to work with! Josh Rogers was so knowledgeable and friendly. He explained everything so well that I felt very informed on my decision to go with Klaus Roofing. Would recommend them every time.

  Reply from the business

  Thank you Ariel!

• 5 out of 5george luekinga month ago

  Worked with Josh Rogers on getting a new roof. He did a great job and he was a pleasure to work with.

  Reply from the business

  Thank you George!

• 5 out of 5Philip Lucasa month ago

  Josh did a great job, with demonstrating and explaining the product.

  Reply from the business

  Thanks Phillip! We're glad Josh could help!

• 5 out of 5Kyle Heimbrock2 months ago

  Klaus Roofing did a great job replacing my roof. From the initial inspection through the installation, it was a seamless, professional experience. The crew finished the project in one day. 10/10 would hire again.

  Reply from the business

  Hey there Kyle! We love to hear it! Roofing can be a stress free operation when done right! Have a great rest of your week!

• 5 out of 5Stephen Stephenson2 months ago

  Josh was very informative and helpful.

  Reply from the business

  Thanks Stephen!

From start to finish, Klaus Roofing Systems knows nails matter. That is why we choose high-quality roofing materials and are careful about how and where we install them. We also ensure your yard is nail-free and safe when we clean up after a new roof installation or repair project. That is why offer a No-Nail guarantee, promising $1 for every one found after we leave - up to $100. Click to learn more about our no-nail guarantee!May 7, 2026Learn more

• Warranty offered

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• Free estimates

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• Financing available

  “…Get a FREE Estimate! Financing Options Available Learn More our service area…”