Roofing contractor
Kings Roofing and Renovations
6948 Alcoa Rd Ste A1, Benton, AR 72015
- Google average
- 4.2
- Ratings counted
- 56
- One and two star
- 11 of 56(19.6%)
- Arkansas median
- 2.6%
The first three are Google’s own figures for Kings Roofing and Renovations, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Arkansas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 43 | 77% | |
|---|---|---|---|
| 4 | 1 | 2% | |
| 3 | 1 | 2% | |
| 2 | 1 | 2% | |
| 1 | 10 | 18% |
Much higher than most — the typical roofer in Arkansas sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for Kings Roofing and Renovations, most recent first.
- 1 out of 5Nicole Salmon6 months ago
We only worked with the owner DJ (Dean Parrish) and Jackson Mosley and they should not be running a company. They used unlicensed subs and flaked on the job. We had to call in the state inspectors and ended up having structural, plumbing, electrical, and hvac issues. Our floors were jackhammered up and plumbing had to be completely redone and ran on a sub pump for 1/2 our home (after we had already moved in) and then to top it off he stopped paying the licensed contractors the state brought in so nothing was completed and we are left with over $100,000 in repairs and finishing work. DJ (Dean Parrish) didnt mind taking our money $270,000 to be exact and did a terrible job and then vanished.
- 1 out of 5Tammy Butler Andreinia year ago
DJ - Why don't you do a roof inspection on the lousy roofing job your company did a year ago??? My mother is 84 years old, and so far, your company has ignored her attempts for you to fix your mistakes! She has called you numerous times …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5Margaret Hensona year ago
We dealt with Chad and at first everything went well. They came and replaced the roof on the house in one day. However we had a small shed that they replaced half of it but said they didn’t have on their order to work the other half because it had a lean too off of it. We had to call Chad a few times and finally after a few months the other was completed. During that time we were receiving phone calls to pay them. Once the work was completed they were paid. Also we were told that we would receive $100 if we referred anyone to use them. We referred 2 houses that they received the work but still have not received our money. I have emailed without response. Wouldn’t refer anyone else to them
- 1 out of 5Steve Binza year ago
They did not replace my flashing around my chimney.Now I have water damage inside my Sheetrock with no response after multiple phone calls and emails!
- 1 out of 5LarryEdited 2 years ago
Chad came by about 4 months ago to look at the damage done to our roof from a tree that fell on our house. He told me they could do the work but first had to put the tarp on my roof. They nailed the tarp to the siding. After several …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mr. Elder, we apologize for your inconvenience. If you are unable to reach one of our field reps, please give our main office a call during normal business hours, and we will do our best to assist you. As far as your situation, we look forward to talking with you to get more details and seeing how it can be resolved. Thank you.
- 1 out of 5Bob Burchfield2 years ago
D.J., the owner of Kings Roofing approached me a couple of years ago when he was working for another roofing company. I was working outside in my yard and he asked if he could inspect my roof to see if there was any hail damage and I said sure. He indicated that there was and asked for my business. The cost of my new roof was over $17,000.00. I trusted him and gave him my word and my business and referred others to him. Unfortunately, a tree struck my house recently and did a little damage to my roof. My wife had DJ's number which she called and a man named Drew spoke with her and came out and was very nice. He said there was just a little damage. He said he would be at our house in the next day to fix it for $100.00. And, if he couldn't get here in the next couple of days that he would be over no later than Wednesday to cover it so no rain would get in. Well, they didn't come. And it rained. My wife called and I have called multiple times. They do not respond to calls or texts. Poor integrity and poor business practice. My wife and I are getting too old to get on top of our house. I am a Pastor. I teach about integrity and holding to your word. I still don't know what I should do. We have had several storms now. I am hopeful their poor decision and bad practice hasn't cost me more in repairs.
- 1 out of 5Joseph Tucker3 years ago
Jordan P. contacted me a couple months ago after a hail storm did quite a bit of damage to my roof. He went through the process of giving me an estimate. Like most people would do, I had another contractor get me an estimate also. I choose to go with the other contractor. That’s my right as a homeowner. Jordan text me today to see basically if I was going to go with Kings. I text back and said that I was going with the other contractor. Apparently that didn’t make his day. His reply and I quote “ We get it bought buy insurance and do all this work and someone else gets to do the work....cool”. That’s real class for a company trying to go door to door getting business. I’m just a regular person that works a LOT. I have the right to choose who does the work on my house or anything else I own. Thanks
- 1 out of 5Timothy.lenahan3 years ago
We agreed that they would replace my roof for what my insurance paid out. Had multiple meetings to discuss materials and signed paperwork with the agreed upon price. Came back a month later saying they wouldn’t do it for that price anymore.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim assistance13
- ease of process6
- crew4
- hail damage roof replacement3
- roof appearance3
- tarp3
- caring staff3
- shingles2
- upfront communication2
- roofing crew2
Other reviews we hold
14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Tammie Mitchella year ago
Super fast and mindful of our belongings. Tristan is the best. He took care of everything.
- 5 out of 5Symone Thompson2 years ago
I worked with Tristan and they came early and left within the same day. He was able to work with the price my insurance company quoted and I so appreciate that since 2 other companies quoted a lot more! Very professional!
- 5 out of 5Alan Nooner2 years ago
I'll start by saying that we were a bit hesitant to use a company from outside our town for a roof replacement. However, it didn't take long for Sarah Partee and Chad Overturf to make us feel very comfortable, not only with them, but also …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Steve McElhanon2 years ago
The only reason I give Kings Roofing a 5 star rating is because a 10 star rating was not one of the options!!!! They are 10 star in my book! I can’t say enough good things about them and everyone we interacted with that represented Kings Roofing. The quality was just superior to any other roofing interactions we’ve had and the overall experience was superb!!! I’ve recommended them to everyone I know!!!!
- 5 out of 5jeffrey storment2 years ago
Tristan was great and handled the whole process from start to finish, and made it all as easy as possible.
- 5 out of 5Julie Howard2 years ago
I truly appreciate how Tristan worked with me through this entire process. He is a man of his word. No hidden costs or fees. The new roof looks great! Tristan’s crew was professional and thorough. I highly recommend!
- 5 out of 5Chhing Chhing2 years ago
Great job! Great Service! Project Manager for Kings Roofing Tristan McGhee
- 5 out of 5Ervin Vincent Jones (Vincent Jones)2 years ago
I change my shingles to deserted tan to match my bricks it look Awesome!!!!
- 5 out of 5Zack Cowart2 years ago
You get a knock at your door and it's someone with a company shirt standing there. We've all been there. It's like SPAM calls, but in person. Usually I just let them knock and move on. I'm sooooooo thankful that wasn't my response this …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Patsy Carter2 years ago
David Hill with Kings Roofing oversaw the replacement of the roof on my house and detached garage, as well as a storm window, after this last hail storm. Both the work and communication were excellent. Should I need anything similar in the future, I will call them.
- 5 out of 5John Jobe2 years ago
Zakry is was a pleasure to deal with on every occasion. King's crew was very efficient in getting our small two bedroom rental roof replaced & had the old roof removed before 8am. I wish them much succes & plan to use them for future roofing needs.
- 5 out of 5Chris Otts2 years ago
We have been in our home less than 1 year when hail storms came through. Jordan Pearcy came out afterward and did a free inspection. He found damage that was obvious to him, but that we weren't seeing. He made the whole process simple for us. He showed us how and set with us while we made the claim, actually talking to the insurance company on the phone. An adjuster was out within the week. He agreed with Jordan, and our new roof looks fantastic. The crew he sent out were timely, courteous, and did a great job cleaning up. I would highly recommend King's roofing. Ask for Jordan Pearcy and know you will receive the best service possible.
- 5 out of 5Tarra Barber2 years ago
Tristan was amazing!!!! He got everything thing done fast, I didn't even have to work with my insurance He did it all. From start to finish he made the process so fast and easy.
- 5 out of 5Jane Blackerby2 years ago
King’s Roofing did a great job recently replacing our roof after a hailstorm. Tristan McGhee, a project manager for King’s, was awesome to work with! Our insurance company left some of the needed materials off of our claim, but Tristan worked with them and got everything added that we needed to do the job properly! Then he came by and checked on the job several times while the work was being done. When the workers were finished, Tristan personally re-checked our yard for nails with a magnet so that no nails were left behind in our yard. We were very pleased with how well he took care of us!!
Other roofers in Benton
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Metal Roof Pros LLCmetal roof installation, new roof, polite staff4.9240 ratings0.8% one and two star(855) 736-3825 | 4.9 | 240 | 0.8%2 of 240 | (855) 736-3825 |
| Homestar Solutionsgutters, hail damage repair, insurance claim assistance4.9230 ratings2.2% one and two star(501) 545-5656 | 4.9 | 230 | 2.2%5 of 230 | (501) 545-5656 |
| Brown's Roofinginsurance claim assistance, insurance jobs, smooth process5.0199 ratings1.0% one and two star(501) 710-5856 | 5.0 | 199 | 1.0%2 of 199 | (501) 710-5856 |
| Vision Roofing, LLCcleanup, roof replacement, insurance claim assistance4.9133 ratings2.3% one and two star(501) 222-1744 | 4.9 | 133 | 2.3%3 of 133 | (501) 222-1744 |
| Excel Roofing and Restoration Corp.hail storm damage, efficient staff, respectful crew5.0113 ratings0% one and two star(501) 617-2209 | 5.0 | 113 | 0%0 of 113 | (501) 617-2209 |
| Final Touch Roofing, Incroof replacement, efficient staff, hail damage repair4.870 ratings5.7% one and two star(501) 236-4079 | 4.8 | 70 | 5.7%4 of 70 | (501) 236-4079 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 56 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 25 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.