Roofing contractor
Homestar Solutions
3715 N Hwy 7, Hot Springs Village, AR 71909
Listed under Benton, AR
- Google average
- 4.9
- Ratings counted
- 230
- One and two star
- 5 of 230(2.2%)
- Arkansas median
- 2.6%
The first three are Google’s own figures for Homestar Solutions, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Arkansas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 220 | 96% | |
|---|---|---|---|
| 4 | 5 | 2% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 5 | 2% |
About typical — the typical roofer in Arkansas sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Homestar Solutions, most recent first.
- 1 out of 5Joanna Blair4 months ago
Received a phone call from this business today looking for my mother. I told the man she had passed away and he immediately launched into the whole sales pitch. So you are the home owner now? Was his first question. Not an I'm so sorry for the loss of your mother, but a sales pitch. He was told 4 separate times to remove our name and number from his call list and repeatedly ignored that and tried to talk over me. He was finally told what type of a person he was and hung up on. If you are so desperate for sales that you will harass a family after being told repeatedly to leave them alone, maybe you need a new business. Or at least have a sales man with a sliver of human decency.
Reply from the business
Joanna, I’m very sorry for your loss, and I apologize that your experience with us did not reflect the level of professionalism and care we expect. We take feedback like this seriously and will be addressing it internally. Thank you for bringing it to our attention.
- 1 out of 5Ben Reynolds2 years ago
The contract they offer is very one-sided, to the point that they demanded full payment before the job was 50% complete. Additionally, they left stains all over every wall of one of our bathrooms & stated they would only clean it up for an additional fee, per the contract. Finally, the toilet and sink, that they installed, are now leaking less than a year later. Overall, very disappointing.
- 1 out of 5Wmc cmc2 years ago
If there was a "no star" option I would have chosen it. On 3/21 Emilio came to evaluate my needs for a new roof and gutters. by this date 3/26 I still have not received an estimate. The office said "he went out of town for the weekend". Well that's ok, but it wasn't done the day of the visit, the next day Friday or Monday. I don't beg a company for their business. I will not be using them and do not recommend them despite after Emilio's visit they were top on my list in the running.
Reply from the business
Mrs. Cain, Thank you for your feedback. We will strive to be faster and more efficient in the future. I apologize that we weren’t able to write you a fully itemized estimate in a timely enough manner. Following the storm on March 14th, that produced an EF2 tornado, we have been absolutely slammed . Emilio is the only engineer that we have on staff. As such, he has been delegated a lot of responsibilities with the significant structural damage that many of our customers have sustained from the storm. As the owner of the company, I take full responsibility. We wish you the best of luck choosing from one of the other estimates you procured to complete your repairs.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutters25
- hail damage repair17
- insurance claim assistance17
- efficient crew13
- initial inspection9
- bathroom remodel5
- meeting with adjuster5
- damage assessment4
- shower refinishing2
- chimney removal2
- quick installation2
Other reviews we hold
14 more of the 192 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Azeriala week ago
Responded to my insurance problems quickly, cleaned up my yard really well, I was struggling with bills a bit and they worked with me on getting it financed and the finance fee I had troubles getting it paid but they worked with me too. I definitely reccommend Homestar.
- 5 out of 5Todd Shiver3 weeks ago
We have known Robert since he was a young boy. He and our older son remain friends after all these years. I knew that we would be calling him when we needed new gutters and downspouts. I thought that the price was fair. They did a nice job coordinating the schedule with others - carpenters and painters. His work crews were polite, professional and neat.
- 5 out of 5Kris Westera month ago
Deck is done! Homestar Solutions were great to work with. Office girls kept on top of things! Armondo and Marteen did an amazing job at construction! It’s even better than I envisioned! Thank you, Aaron, owner of Homestar, for guiding us!! And thank you to Welco for the electrical!
- 5 out of 5DJ Joseph2 months ago
Excellent roof service provider
- 5 out of 5Jacob Lee2 months ago
Quick and professional. They installed new gutters and replaced existing with no issues. Aaron and his team are great!
- 5 out of 5Mac Stubbs3 months ago
It is nice to have a contractor that lives up to what they say they will do as did Homestar Solutions. Showed up on time, did their work in a professional manner and cleaned up good when they were through. Highly recommend them.
- 5 out of 5Shirley Engle3 months ago
A limb fell on my roof, I called Homestar on a Saturday and they came and put tarps over the hole so rain could not get in.
- 5 out of 5Genny Sheppard3 months ago
Very nice & professional team. Quality products and workmanship. Will definitely use them again.
Reply from the business
Wow, we're delighted to hear that you found our team both professional and friendly! Your positive feedback truly motivates us, and we’re overjoyed to know you plan on having us back. 😊 We can't wait to work with you again in the future! …
- 5 out of 5Brenda Rush3 months ago
Homestar did an excellent job on our new gutters (and roof!). Very professional and easy to work with.
Reply from the business
We're so happy to hear about your positive experience with your new gutters and roof! It's fantastic that you found our team professional and cooperative. We're grateful to have had the opportunity to work with you. Looking forward to the chance to assist you again in the future!
- 5 out of 5Richard Ericson3 months ago
Showed up promptly, got the job done quickly, did a good cleanup.
Reply from the business
We're delighted you had such a smooth experience with us! It's great to know we met your expectations on punctuality and efficiency. We're always here to help with any future needs. Thanks a bunch for sharing this wonderful feedback!
- 5 out of 5Sidney Gray3 months ago
I was very pleased with the crew that came in to do the work and they did a good job in cleaning up. It was nice to be in contact with the management side of it, and they kept me informed that they were making sure all things were being taken care of.
Reply from the business
We're so grateful for your kind words and wonderful feedback! It’s fantastic to know you were happy with both our crew’s work and our management team’s communication. Your satisfaction means everything to us! Hope to see you again soon.
- 5 out of 5Florida Williams3 months ago
Great company! Decided to buy my metal roof from this company and so far they have been excellent! Would definitely recommend Braydon has been very helpful!
Reply from the business
Thank you so much for choosing us for your metal roof, Florida! We're delighted that you've had an excellent experience and found our team helpful. Your kind words mean the world to us, and we truly appreciate your recommendation. 😊 We’re excited to keep providing great service! …
- 5 out of 5Savanna Brewer3 months ago
Great honest work. We do a lot of business with them and I would recommend them to anyone :)
Reply from the business
We're so happy to hear that you're pleased with our work, Savanna! 😊 It's always wonderful to know that you trust us with your needs and recommend us wholeheartedly. We look forward to continuing our wonderful partnership! …
- 5 out of 5Amber G3 months ago
Homestar provided AMAZING service when installing gutters on my historic home. They are professional and do a great job! You can’t go wrong giving them a call.
Reply from the business
Thank you so much for sharing your wonderful experience with us, Amber! 😊 We're delighted to have met your expectations and to be a part of your home's history. We're here whenever you need us next! …
The latest post from this business
Posted by Homestar Solutions to their own Google profile 3 months ago. Their words, not ours.
Homestar Solutions offers professional roof inspections, roof repair, and full roof replacement services throughout Central Arkansas. If you’ve noticed missing shingles, leaks, lifted shingles, granule loss, or storm damage, our team can take a look and help you understand your options. We also assist homeowners through the insurance claim process and provide clear estimates before work begins.Jun 16, 2026Call now
What Homestar Solutions says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…LEAVE US A GOOGLE REVIEW Get A Free Quote Call (501) 545-5656 today, or…”
Other roofers in Benton
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Metal Roof Pros LLCmetal roof installation, new roof, polite staff4.9240 ratings0.8% one and two star(855) 736-3825 | 4.9 | 240 | 0.8%2 of 240 | (855) 736-3825 |
| Brown's Roofinginsurance claim assistance, insurance jobs, smooth process5.0199 ratings1.0% one and two star(501) 710-5856 | 5.0 | 199 | 1.0%2 of 199 | (501) 710-5856 |
| Vision Roofing, LLCcleanup, roof replacement, insurance claim assistance4.9133 ratings2.3% one and two star(501) 222-1744 | 4.9 | 133 | 2.3%3 of 133 | (501) 222-1744 |
| Excel Roofing and Restoration Corp.hail storm damage, efficient staff, respectful crew5.0113 ratings0% one and two star(501) 617-2209 | 5.0 | 113 | 0%0 of 113 | (501) 617-2209 |
| Final Touch Roofing, Incroof replacement, efficient staff, hail damage repair4.870 ratings5.7% one and two star(501) 236-4079 | 4.8 | 70 | 5.7%4 of 70 | (501) 236-4079 |
| Acumen Contracting LLCleak, value, promptness4.767 ratings7.5% one and two star(501) 588-4644 | 4.7 | 67 | 7.5%5 of 67 | (501) 588-4644 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 230 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 229, of which 192 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.