Brown's Roofing

The only one or two-star review we hold for Brown's Roofing.

• 1 out of 5Stan wa year ago

  OK, 2 views here. #1 the work that was done seems to be alright, as far as I can tell. #2 their representative, Josh, earns very low marks. He came out, measured and gave me an estimate. While working on the job he called me that there was a problem with finishing the gutters as estimated, An issue with going around a corner the additional 5ft as originally charged ....after going back and forth, back and forth, I finally got fed up and told him to complete as they now wanted (5 ft shorter than the estimate-which they charge by the foot). I was very pissed off now, Josh came to collect payment and wanted the full amount, no deduction for 5 less ft of material, he proceeded to whine how he "didn't do gutters" (so he didn't know what he was doing?) and how "he wasn't making any money on this job" (yes business's last long that don't make profits)....well my final word is if you use this company, AVOID JOSH LIKE THE PLAGUE!!!!

  Reply from the business

  We sincerely apologize for your experience, Stan. Your feedback regarding Josh's service is concerning, and we will address it immediately to improve our customer interactions. Thank you for bringing this to our attention, and we appreciate your insight on the quality of the work done. Your satisfaction is important to us, and we hope to regain your trust in the future.

• insurance claim assistance34
• insurance jobs20
• smooth process14
• new roof12
• storm damage repair9
• gutter replacement7
• hail damage claim6
• hail damage roof replacement6
• new roof installation5
• siding replacement4
• efficient roofers3
• claim approval3
• estimate choices2

14 more of the 185 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Peggy Getmana week ago

  Very friendly, professional, easy to work with. Prompt service. Robbie explained everything well, showed pictures of the repair before and after. Was a pleasure to work with. Reasonable price for repair.

  Reply from the business

  Thank you, Peggy! We're so glad Robbie provided prompt, professional service and took the time to explain the repair with before-and-after photos. We appreciate you noting the reasonable price and that it was a pleasure to work with us. We look forward to helping you again.

• 5 out of 5Bill Darby3 weeks ago

  The rep Josh was so polite and professional, did his inspection and was very helpful!

  Reply from the business

  We're absolutely over the moon to hear about your positive experience, Bill! Josh is a valued team member, and it's wonderful to know he made such a great impression. Many thanks for sharing your kind words and we look forward to serving you again in the future!

• 5 out of 5Theresa Williams3 weeks ago

  Brown’s Roofing did an excellent job on our new roof from start to finish. Their communication was outstanding. They kept us informed throughout the entire process and were always quick to answer our questions. The installation crew was professional, efficient, and did high-quality work. We are very pleased with our new roof and would highly recommend Brown’s Roofing to anyone looking for a reliable, trustworthy roofing company.

  Reply from the business

  What a joy it is to hear such heartwarming feedback, Theresa! We’re so glad our team kept you well-informed and delivered the quality you expected. Thanks a ton for your kind recommendation; your trust means the world to us! Hope you enjoy your new roof for many years to come.

• 5 out of 5Terri Dovea month ago

  Josh was very kind and knowledgeable.was able to answer all my questions and concerns and Taylor was awesome would recommend this company very highly

  Reply from the business

  Thank you, Terri, for the wonderful review and recommendation. We're thrilled Josh and Taylor provided kind, knowledgeable service and were able to answer all your questions and concerns. We appreciate your trust and look forward to helping you again.

• 4 out of 5Tyrone Williamsa month ago

  Good guy very informative!

  Reply from the business

  Thank you so much for your kind feedback! 😊 We're overjoyed to hear you found our service informative and helpful. If there's anything else we can assist you with, please reach out anytime. Have a wonderful day! …

• 5 out of 5Tony Hardin2 months ago

  Great job and a fair price.

  Reply from the business

  We're truly grateful for your positive feedback, Tony! It's fantastic to know that you appreciated the quality of our work and pricing. Should you need anything else, please don't hesitate to get in touch. Wishing you a fantastic day ahead!

• 5 out of 5ArkTourGuide2 months ago

  Great and fast work. Will look at your problems and talk it out with you. Great work Wes!

  Reply from the business

  Thank you so much for your stellar review! We're glad you were pleased with our quick and effective service. It's wonderful to hear that the team took time to discuss your needs. If there's anything more we can do, just let us know!

• 5 out of 5seth weisheit3 months ago

  Great experience! Chris came out to give me an estimate the same day that I called him and then they fixed the roof two days later! I would definitely recommend.

  Reply from the business

  Wow, thank you for your wonderful feedback! We're so happy you appreciated our speedy service. It's always our aim to be swift and efficient. If you ever need roofing assistance again, we're here for you!

• 5 out of 5Prestyn Ribbing4 months ago

  Miguel took the time to talk me through everything I needed, and I couldn’t have asked for better communication throughout the process. What really stood out was his transparency and honesty; he made sure I fully understood everything …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Wow, we're so grateful for your heartwarming review! It's wonderful to know that Miguel provided such excellent communication and honesty. We’re happy that you felt comfortable and informed throughout. Thanks for recommending us to others!

• 5 out of 5Jo Ann Lyons4 months ago

  I enjoyed working with Josh McClendon, he knocked on our door like many others have in the past 18 plus years we’ve owned this home. All the others were immediately dismissed, but there was something abut Josh that made me stop to listen . …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're overjoyed to hear that you had a great experience with Josh and our team! 😊 It's fantastic that Josh's professionalism stood out and you felt supported throughout your insurance process. Your satisfaction with our installation and clean-up is what we strive for. Thanks a million for your kind words! …

• 5 out of 5Russell Jackson4 months ago

  I had a great experience with Brown Roofing, and Miguel was excellent to work with. From the very beginning, communication was clear and consistent, and he made sure I understood every step of the process. I really appreciated the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for sharing your wonderful experience! We're ecstatic to know that Miguel and the team provided you with clear and thorough service. The follow-up to ensure your satisfaction is something we hold dear. If you ever need us in the future, don't hesitate to give us a shout!

• 5 out of 5Wayne Dent4 months ago

  What a great experience! The team at Brown’s were very knowledgeable and easy to work with. Joshua was great! We had a few issues come up, and he effectively communicated what those issues were as well as solutions to get things done. I would and will definitely recommend Browns in the future.

  Reply from the business

  Thank you so much for sharing your experience with us! 😊 It's fantastic to know that our team, and especially Joshua, made your roofing project smooth and effective. We're grateful for your recommendation and look forward to assisting you in the future. …

• 5 out of 5Tangela Hayes4 months ago

  Very professional, prompt and honest company.

  Reply from the business

  We truly appreciate your kind words and glowing review! Knowing that you found our team professional and trustworthy means the world to us. We're always here to provide you with top-notch service. Thanks for choosing Brown's Roofing!

• 5 out of 5William Clark4 months ago

  Miguel was super nice and awesome when he helped us get a new roof! He had fantastic communication and was very honest!

  Reply from the business

  We're absolutely delighted to know that Miguel was able to assist you so wonderfully! 🤗 His honesty and great communication are qualities we deeply value in our team. We truly appreciate your kind words and taking the time to share your experience. If you ever need anything in the future, feel free to reach out! …

Roof Pitch Explained: Common Pitches, How to Measure, and What It Means for Your Roof6 days agoLearn more

• Licensed

  “…LA · AR · KS · AL · MS · TX · FL Licensed & Insured Multiple Financing…”

• Insured

  “…KS · AL · MS · TX · FL Licensed & Insured Multiple Financing Options…”

• Warranty offered

  “…06 Warranty & Follow-Up Manufacturer and…”

• States years in business

  “…If your roof has been on more than 8 years and hasn't been inspected since…”

• States a founding year

  “…8 years and hasn't been inspected since 2022, there's a real chance it has…”

• Free estimates

  “…Center Contact Call Now Instant Quote Free Inspection Home / Little Rock Little Rock , AR…”

• Financing available

  “…TX · FL Licensed & Insured Multiple Financing Options Brown's Roofing in Little Rock…”

• Mentions the BBB

  “…OSHA 10 & 30 Certified Crews BBB Accredited — A+ Rating NRCA Member Vistage…”