Roofing contractor
JCI Roofing Company
3108 Old Denton Rd Apt 115, Carrollton, TX 75007
- Google average
- 4.8
- Ratings counted
- 32
- One and two star
- 1 of 32(3.1%)
- Texas median
- 1.0%
The first three are Google’s own figures for JCI Roofing Company, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 30 | 94% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 3% | |
| 2 | 0 | 0% | |
| 1 | 1 | 3% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for JCI Roofing Company.
- 1 out of 5Katelyn Kleiber5 years ago
We have not used this company! We were however driving in front of one of the companies vehicles and he was all over the road, cutting people off, and trying to speed past people. We had to move over due to being concerned the driver would hit us with our kids in our vehicle. If you are going to be on the road in a company vehicle, I expect you to represent your company even while driving.
Reply from the business
Thank you for your heads up. I am glad you all are ok.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance company9
- pricing7
- repairs6
- hail storm6
- job6
- gutters4
- sell4
- insurance issue assessment3
- damage2
Other reviews we hold
14 more of the 29 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Joel Melendeza year ago
James took care of me and is very knowledgeable in not just roofing but navigating the insurance process.
Reply from the business
Thank you Joel. It was good working with you. I am glad we could get you taken care of, for your situation.
- 5 out of 5JORD JORD3 years ago
James he does a great job working on the roof repair for me.
- 5 out of 5Barbara Moore4 years ago
As a retired property manager and a homeowner the work that was done on my roof today was outstanding. I was very impressed by the quality of work they did and how professional everyone was. It looks amazing and they left my house and my yard cleaner than it was when they started. Thank you JCI for your quality of work and your professionalism it was truly appreciated. Barbara Moore
Reply from the business
Your welcome Barbara.
- 5 out of 5Philip4 years ago
Fixed my leaky roof for an affordable price.
- 5 out of 5Jamie Endicott4 years ago
James did a wonderful job fixing many issues the other company didn't do or didn't get right on my home, along with a few other repairs I needed done. I would highly recommend him and his company. Thank you James for the great work you did on my house!
Reply from the business
You are very welcome. I am glad we could help!
- 5 out of 5Kellyann5 years ago
I have used JCI Roofing several times. We have been getting a lot of rain, and my gutters needed repair. James evaluated what needed to be done and was very professional. I would recommend JCI Roofing.
Reply from the business
Thank you Kellyann for your referral. I appreciate your business.
- 5 out of 5Mark Thorne-Thomsen5 years ago
James was professional and detail-oriented.
- 5 out of 5James Trowbridge5 years ago
We had a new roof within 2 days of meeting. Very good at explaining the insurance process. James made it very easy for us. The roof looks great!
Reply from the business
Thank you James. I appreciate your business and trusting us to give you a great job. By the way, you and your wife did choose a great color of shingle for your house! It does look great.
- 5 out of 5Bret Hahn5 years ago
James came up with a custom solution to a tricky roof/gutter issue and hand-crafted and installed it in a way that works well and looks good
- 5 out of 5bette belanger6 years ago
I’m so grateful I found this company. James has done a couple of roofing jobs for me. He responded quickly to my inquiries, was absolutely right in his his assessment of an insurance issue and got the problems taken care of in a timely …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Bette.
- 5 out of 5Bill Stolp6 years ago
James, owner, was very responsive in setting an appointment, evaluating the need, making recommendations and providing an estimate. The work was very professional and the materials high quality. I would not hesitate to recommend JCI Roofing.
Reply from the business
Thank you Bill. I am glad we were able to correct the previous contractor's mistakes, and give you a cooler patio room at the same time. Thank you for your business.
- 5 out of 5Bill Riggins6 years ago
Fast and friendly service! James was a pleasure to work with. 100% satisfied.
- 5 out of 5Teresa Durham7 years ago
James exceeded all expectations! He worked with my claims adjuster to ensure that all our needed repairs were identified. Then, his standards exceeded my hopes. He stayed in touch and worked with our schedule to get all repairs completed. We will recommend JCI Roofing to everyone.
Reply from the business
Teresa, thank you so much for taking the time to leave us the five stars! If there's ever anything else we can do for you, just let us know. -James C., Owner
- 5 out of 5Zach Woosley7 years ago
James and JCI Roofing did an outstanding job replacing our roof and patio cover after the hail storm. James is friendly, knowledgable and helpful with both the repair process and dealing with your insurance company. I can't recommend JCI …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Zach, thank you so much for taking the time to leave a wonderful review! We understand that your time and home are precious, and we want to work as quickly and diligently as possible. Should anything else come up, please feel free to let us know. -James C., Owner
What JCI Roofing Company says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Locally owned and operated Fully licensed and insured High-quality workmanship…”
Insured
“…owned and operated Fully licensed and insured High-quality workmanship Guaranteed…”
Warranty offered
“…and insured High-quality workmanship Guaranteed repairs that last for the life of…”
States years in business
“…We have more than 20 years of experience and we are a locally…”
Free estimates
“…Get a free estimate now! Call Now Areas We serve Your…”
Other roofers in Carrollton
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Results Roofingroof replacement, insurance claim assistance, answering questions5.01,801 ratings1.0% one and two star(469) 270-8037 | 5.0 | 1,801 | 1.0%18 of 1,801 | (469) 270-8037 |
| CLC Roofing Inc.roof replacement, answering questions, insurance claim assistance4.9629 ratings1.3% one and two star(972) 304-4431 | 4.9 | 629 | 1.3%8 of 629 | (972) 304-4431 |
| Roofing Rangerroof replacement, smooth process, gutter replacement5.0393 ratings0.5% one and two star(469) 810-0444 | 5.0 | 393 | 0.5%2 of 393 | (469) 810-0444 |
| HomeOver General Contractorsroof replacement, insurance claim assistance, insurance coordination4.8291 ratings2.7% one and two star(972) 836-9895 | 4.8 | 291 | 2.7%8 of 291 | (972) 836-9895 |
| Advocate Constructionroof replacement, insurance claim assistance, initial inspection4.7268 ratings7.1% one and two star(214) 935-9152 | 4.7 | 268 | 7.1%19 of 268 | (214) 935-9152 |
| Vertical Solutions Roofing & Constructionroof replacement, answering questions, hail damage repair4.9231 ratings3.5% one and two star(214) 706-2749 | 4.9 | 231 | 3.5%8 of 231 | (214) 706-2749 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 32 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 32, of which 29 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.