J J Swartz Company

All 6 of the one and two-star reviews we hold for J J Swartz Company, most recent first.

• 1 out of 5Moonlight PantherEdited 2 years ago

  Left our house worse than it looked before the dmg we needed them for. Took forever to produce poor results. Gotta spend our own money/time to redo what they messed up or didnt do at all. Asked them to redo too much and still had to redo …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Moonlight Panther, it is with great disappointment to hear that you had such a negative experience with J.J. Swartz Co. It is always our intention to have a positive and successful outcome to every project that we take on, if there is anything we can do at this time please feel free to reach out to our office at 217-877-2611.

• 2 out of 5Matt Rhodes2 years ago

  Based only on interactions via phone/email, not any performed work. I asked for a ballpark number on a potential project to establish a budget. They …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Matt, we always appreciate feedback. Establishing a budget is a critical part of the process to allow us to work within that budget if possible. We have found that ballpark numbers without a clear direction have proven to not be beneficial to either party. Thank you again for your feedback and we wish you the best with your remodel.

• 1 out of 5Tanya Derbort2 years ago

  I wish I could give them more stars, I just can't. The work that the Mike did was great, just a few things off. The rest well.... the sub contractor they hired was terrible. My basement is a disaster. The excuses given by Brad was unacceptable. The amount of work not done and tried bill for was crazy. I had to keep close tabs. So be aware .

  Reply from the business

  Than you for taking the time to share your feedback with us. We are truly sorry about the negative experience with J.J. Swartz Co. Please accept our sincerest apologies for any inconvenience or frustration this may have caused. We understand how remodeling and restoration can be disappointing and we want to assure you that your feedback has been taken seriously. We are actively working on steps to improve our processes to prevent similar occurrences in the future. Please feel free to reach out directly if you have any further concerns. Sincerely, Brad Swartz

• 2 out of 5Katlin CoakleyEdited 5 years ago

  Hired to do our insurance work after a fire. Painting looks terrible drip marks , cabinet pulls crooked on out new cabinets, lack of communication.

• 2 out of 5Greg Keppler5 years ago

  We are in the process of rebuilding a garage that was totally destroyed by fire. And rear of house also damaged. At first the calls to us were quick and precise and after a few weeks of signing the contract they got started. But i will say this it slowed to a crawl. They only sent 2 guys and one would watch the other or vice versa. It took over a 2 weeks just to get garage framed without trusses even put up yet. I don't mind a crew taking breaks but constantly taking off 4 and 5 times a day when they are here is unacceptable. Plus it's taking weeks to get materials on site. Also this 2 man crew is constantly getting pulled of my job to do others for days at a time. Hopefully this company will get it together and hire more people. I will give them the benefit of the doubt and see how my job turns out when it eventually gets finished Hopefully by the end of summer 😡😪

• 1 out of 5Chris Hicks7 years ago

  I would Highly Discourage anyone from using this company for any type of renovations or repairs. The lack of communication was terrible. The amount of time to complete our renovation was well beyond what was promised. Furthermore, the …

  Google cut this review short. The full text is on their Google profile.

• insurance work7
• remodel5
• workmanship5
• flooring install4
• new kitchen4
• water damage repair3
• easygoing staff3
• house fire restoration2
• completed job2
• professional workers2

14 more of the 54 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Cindy Ballancea month ago

  They were courteous. The bathrooms look nice.

  Reply from the business

  Thank you so much for the kind reviews. We enjoyed your project and hope you enjoy it for years to come.

• 5 out of 5Diana Hotwick6 months ago

  Robert Henderson completed a large drywall project for me. He worked around my schedule, put in countless hours beyond a normal workday and did a great job. He always made sure to leave things neat and tidy and even went over spots to correct work that didn't meet his standards before I even noticed. He also made sure I knew that I can call him after project completion if I have any issues or questions. I would definitely recommend Robert and hire him again for future projects.

  Reply from the business

  Thank you so much for the wonderful review. We look forward to working with you again and agree that Robert is a great part of the team! Thank you again.

• 5 out of 5Marbeth Roberts6 months ago

  with. Their communication is top-notch, and the quality of their work is excellent. They truly go above and beyond to make what’s usually an unpleasant insurance experience feel easy

  Reply from the business

  Marbeth, thank you so much for the kind review. It was a pleasure working with you and your family. We look forward to working with you again in the future.

• 5 out of 5Janice Hrabak7 months ago

  It was a wonderful experience. We had no issues. Michelle was great at organizing, planning and picking the materials. Jesus was did a tremendous job with all the construction. He was very nice and accommodating to our needs. I would recommend them 100%!!

  Reply from the business

  Thank you so much for the 100% recommendation! We are so grateful for customers like you. Enjoy your new bathroom.

• 4 out of 5Forsyth Park Place7 months ago

  Workmanship of lead carpenter was excellent.

  Reply from the business

  Thank you for the kind review, we are happy to hear that the quality of work was excellent. We appreciate you taking the time to leave a review.

• 5 out of 5ken kirchner10 months ago

  Just resolved a “ghosting” issue in our house. Great to work with very professional and top quality workmanship!

  Reply from the business

  Thank you Ken, it was a pleasure working with you to solve this issue for you. So happy it worked out. Thanks again.

• 5 out of 5Stacey Fletchera year ago

  So happy w/my bathroom project! Perfectly cut trim and shiplap. Fast, efficient, clean. Exactly what I pictured! Excellent customer service!

  Reply from the business

  Stacey, thank you so much for the great review. You were wonderful to work with and we are happy it turned out so well. If you need anything else please reach out! Happy Thanksgiving.

• 5 out of 5Brandon Robinsona year ago

  They were on time! They did really fast work! Professional! Those are three things that you don’t find these days anymore! We had just a fireplace frame to be installed to be built. After today’s amazing build, I have 15 more projects that we want done by them! Thank you guys for wonderful work!

  Reply from the business

  Brandon, thank you for the great review. We appreciate you taking the time and for calling on JJ Swartz Co. We look forward to helping you with your future projects.

• 5 out of 5Jayna Stephens2 years ago

  Such an amazing company!! We had to have both our bathrooms and laundry room completely redone due to water damage. This team came in with just 1 month before I was due to have our 3rd daughter. They promised me that we would be back in the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the amazing review, so glad we could make it happen for you and a big congrats on the newest addition to the family.

• 5 out of 5Patrick Dawson2 years ago

  Excellent workmanship Friendly Staff. Robert C Fair price

  Reply from the business

  Thank you for the great review!

• 5 out of 5Christina huffman2 years ago

  Robert Clement did an awesome job. Thank you.

  Reply from the business

  Thank you!

• 5 out of 5Michelle Tucker2 years ago

  Quality of work is the best in the area.

  Reply from the business

  Thank you for the review!

• 5 out of 5Tonia Roop2 years ago

  Hard working , honest people. Robert is a great guy and honest person whom I would recommend and hire again.

  Reply from the business

  Thank you! We appreciate the review.

• 5 out of 5Buff2 years ago

  Robert helped my family during the whole remodel process. Definitely recommend using him to help you with your needs. The completed job exceeded our expectations. Thanks again!

  Reply from the business

  Thank you for taking the time to leave a review.

• States a founding year

  “…Co – Remodeling & Restoration Since 1921 My Website Skip to content JJ Swartz…”