Roofing contractor
iHome Exterior, Inc
3413 N Kennicott Ave C, Arlington Heights, IL 60004
- Google average
- 4.8
- Ratings counted
- 35
- One and two star
- 2 of 35(5.7%)
- Illinois median
- 1.7%
The first three are Google’s own figures for iHome Exterior, Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 33 | 94% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 1 | 3% | |
| 1 | 1 | 3% |
Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for iHome Exterior, Inc, most recent first.
- 2 out of 5F Zhang2 years ago
Diappointed with iHome Exterior. They came to your property, had a brief look at the roof, and promised a lot with filing a claim and get it approved. Disappeared afterwards with no communication for more than half a year. The claim was …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5phil howard2 years ago
I feel badly leaving a one star review considering ihome didn’t actually do any work for us and we didn’t pay them anything, but I’m doing it anyway. They totally mislead us. We had a tree fall on our house from a storm and called several people to come out to look at some roof and gutter damage and work with our insurance company to get everything fixed. We were refereed to Ihome and they handled the meeting with the insurance adjuster and then just never contacted us again. Several texts were sent and never responded to over about a month. Finally we called and were told that they weren’t doing the job because our deductible was too high… I don’t understand why they bothered to come out twice and talk to our insurance to handle the adjustment if they weren’t going to do the job. Now I’m worried the next contractor is going to charge much more than we’ll be getting from the insurance company. What a mess. Thanks for not helping Ihome. Next time please just be straight up and tell people if you won’t do a job.
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement16
- hail damage repair3
- insurance claim3
- downspout replacement2
- thorough inspection2
- gutter replacement2
- roof options2
- easy process2
- within budget2
- homeowner interests2
Other reviews we hold
14 more of the 32 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Dan Kim9 months ago
They are very professional and ethical business. Very knowledgable on home insurane claim process. Excellent workmanship and look out for homeowners interests! Highly recommended and won't regret!
- 5 out of 5IT11 months ago
Joshua came and helped to get my roof fixed. He is very professional and always on time to answer my questions. Highly recommend IHome! Thank you Joshua
- 5 out of 5Jieun Koa year ago
Joshua from iHome handled my roof replacement, and I couldn’t be happier with the experience. He was honest, hardworking, and dependable, and kept me updated every step of the way. From the very beginning to well after the work was done, …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ghislaine Salavariaa year ago
I got this company's information when Yuna knocked on our door and told us that our roof has several missing shingles. We tried working with another company two years and did not end up with a good experience so we cancelled the job. Sam …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5jin-perng wanga year ago
Joshua, Sam, and Ken from IHOME EXTERIOR, INC are very delegent to their jobs, and always did their job well. They even came out in weekend to see how the progress of my roof fixing job.They help me to replace my hail damaged roof without …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Minsoo Jun (MJ)a year ago
I am extremely satisfied. At first, I wondered if a roof replacement would make much of a difference, but house feels completely renewed. From start to finish, I didn’t need to do a single thing as the homeowner. Ken, in particular, is a highly skilled Public Adjuster who helped get my claim approved and ensured that every damaged area was successfully repaired. Sam, the field manager, always thought from the homeowner’s perspective and caught details I had missed, helping me prepare for the future. If you are concerned about a roof replacement, I strongly recommend iHome.
- 5 out of 5Adam Gruena year ago
Very professional and walked us through the whole process. Work performed was excellent and done within a day.
- 5 out of 5Anne Siwinskia year ago
We had a great experience. Our roof looks great and was up timely and seamlessly. I recommended iHome to several family and friends as well! Definitely happy with the service and work!!!
- 5 out of 5dan ericksona year ago
I would highly recommend IHome. They were on top of everything. Always on time, excellent communication and of course great work. We are very happy. Thank you again guys!
- 5 out of 5George Maka year ago
Sam and Ken are knowledgeable about roofing and did a thorough inspection of the roof, picture before and after the new roof installation. The roofers they work with are very possessional, they cleaned up very well after the construction.
- 5 out of 5Richard Hornbacka year ago
From start to finish an easy process. iHome helped with the insurance claim. Made sure the work was done on time. Was there to supervise. I went out during lunch time and the iHome supervisor was actually up on the roof pointing out things to the roofers. Amazing. A+
- 5 out of 5Jiju Peters2 years ago
I recently had the pleasure of working with iHome Exteriors for a roofing project, and I am thrilled to share my positive experience. From start to finish, their professionalism, expertise, and dedication to quality truly stood out. If …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jose mendez2 years ago
Great service. The covered all the expense. We don't paying anything for the roofing amounts. They'll worked with insurance ad got us new roof,gutters and screens.
- 5 out of 5James Fudacz3 years ago
Very responsive and professional! Great service.
What iHome Exterior, Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…You have to choose licensed, insured, and bonded contractors to…”
License number shown
“…Claim Service LICENSE# 3000505711 Your property is damaged and You need…”
Bonded
“…have to choose licensed, insured, and bonded contractors to take a good care of…”
Warranty offered
“…range of customizable options, all guaranteed to meet and exceed expectations.…”
Free estimates
“…SIDING LICENSE# 104.018341 Home: Widget FREE INSPECTION AND ESTIMATE 1345 Wiley Rd. Ste 112…”
Their site also states: insured.
Other roofers in Arlington Heights
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| M&M Home Remodeling Services - Arlington Heightssiding, gutter replacement, soffit replacement4.8445 ratings2.2% one and two star(224) 701-3226 | 4.8 | 445 | 2.2%10 of 445 | (224) 701-3226 |
| Revived Exteriorssiding repair, thorough inspection, insurance claim assistance4.8268 ratings4.1% one and two star(847) 305-2866 | 4.8 | 268 | 4.1%11 of 268 | (847) 305-2866 |
| Peterson Roofing Incgutters, new roof installation, accurate quote4.8126 ratings5.6% one and two star(847) 590-5290 | 4.8 | 126 | 5.6%7 of 126 | (847) 590-5290 |
| AMSTERDAM - ROOFING, SIDING, WINDOWS, DOORS & MASONRY CONTRACTORroof replacement, professional crew, gutter repair4.9118 ratings3.4% one and two star(847) 439-1814 | 4.9 | 118 | 3.4%4 of 118 | (847) 439-1814 |
| Smart Roofing, Inc.gutter replacement, insurance claim assistance, competitive pricing5.081 ratings1.2% one and two star(847) 797-0404 | 5.0 | 81 | 1.2%1 of 81 | (847) 797-0404 |
| Repaired and Relievedroofing, siding repair, quick estimate4.967 ratings1.5% one and two star(847) 440-3390 | 4.9 | 67 | 1.5%1 of 67 | (847) 440-3390 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 35 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 35, of which 32 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.