Roofing contractor
Repaired and Relieved
546 E Northwest Hwy Ste 105, Palatine, IL 60074
Listed under Arlington Heights, IL
- Google average
- 4.9
- Ratings counted
- 67
- One and two star
- 1 of 67(1.5%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Repaired and Relieved, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 66 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
About typical — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Repaired and Relieved.
- 1 out of 5Donna Baldassarra9 months ago
I was not satisfied with their work from day one. Would not recommend them!
Reply from the business
We’re really sorry to hear that you weren’t satisfied with your experience. Our team truly cares about each project we take on, and it’s disappointing to know we missed the mark for you. We’d love the chance to understand what went wrong and see how we can make it right. Please reach out to us directly at 847-440-3390 or tobi@repairedandrelieved.com. Your feedback helps us improve, and we appreciate you bringing this to our attention. UPDATE: Our team returned to your property multiple times at no additional cost to replace cracked exterior wood, which is a natural characteristic of wood products exposed to weather and is beyond any contractor’s control. These items were outside the original scope of work, yet we addressed them in good faith in an effort to bring the project to a satisfactory conclusion. Following the additional work, we made multiple attempts to contact you and left several messages to follow up, but did not receive a response. We stand behind our workmanship and made every reasonable effort to resolve this matter. We remain open to further discussion should you choose to contact us directly.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roofing12
- siding repair9
- quick estimate4
- soffit and fascia replacement3
- soffit repair3
- fast repair3
- cedar siding replacement2
- wood replacement2
- thorough assessment2
- exterior projects2
- seamless process2
Other reviews we hold
14 more of the 57 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Conor Anstissa month ago
Had a great experience with Repaired and Relieved. They did some long overdue work on my front steps and some siding on my house. I scheduled the estimate appointment online, and the technician Eric arrived to my house exactly on time. They …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Conor, for taking the time to share your experience and for trusting Repaired and Relieved with your front steps and siding repairs. We are thrilled to hear that Eric provided a thorough and informative estimate, arrived on time, and helped make the entire process easy to understand and stress-free. At Repaired and Relieved, we work hard to provide homeowners with transparent pricing, clear communication, and a streamlined experience from online scheduling through project completion, so it's wonderful to know those efforts stood out to you. We'll be sure to share your kind words with Eric, Travis and the rest of our team. Thank you again for choosing Repaired and Relieved.
- 5 out of 5C Dea month ago
Technician, Eric, was very thorough and helpful.
Reply from the business
Thank you for taking the time to leave us a 5-star review! We really appreciate your feedback. We're glad to hear that Eric was thorough and helpful throughout your project. We take pride in providing honest recommendations, quality workmanship, and making sure our customers feel informed every step of the way. Thank you for choosing Repaired & Relieved. We truly appreciate your business!
- 5 out of 5Kathy Mommoa month ago
Fast, reliable and courteous.
Reply from the business
Thank you so much for your kind review, Kathy! We truly appreciate you taking the time to share your experience. We're glad you found our team to be fast, reliable, courteous, and reasonably priced—that's exactly the level of service we strive to provide on every project. It was a pleasure working with you!!
- 5 out of 5Phil Johnsona month ago
They were working on my neighbor’s house and I asked them if they could do a small job for me. They gave me an estimate the next day and completed the job the following day. Outstanding, friendly service! Will definitely use them again and I highly recommend Repaired & Relieved.
Reply from the business
Thank you so much for the wonderful review, Phil! It was a pleasure meeting you and we're glad we could help with your project while we were already in the neighborhood. We always strive to provide prompt, friendly service and quality workmanship, so it's great to hear we delivered on all three. We truly appreciate your recommendation and look forward to helping you with any future exterior repair projects. Thanks again for choosing Repaired and Relieved!
- 5 out of 5John Barra month ago
They fixed the leak in our sunroom roof when no one else had been able to. I am very grateful to them. Such a relief. They went above and beyond to solve our problem. Highly recommend.
Reply from the business
Thank you so much for your wonderful review, John! We truly appreciate you taking the time to share your experience. We're especially glad we were able to solve the sunroom roof leak for you. Tracking down and repairing difficult leaks often takes experience, patience, and a thorough approach, and we're grateful you trusted our team with your home.
- 5 out of 5John Kim2 months ago
He worked very clearly, effectively on our chimney corner trim. A portion from the top of the chimney was demaged and brown out. As the location is very high from ground, it was not easy to work. He did it straight and no hesitation.
Reply from the business
Thank you John for trusting us with your siding trim repair on your chimney. We’re glad you were happy with the work. Repairs at that height can definitely be challenging and safety is always a top priority for our team. We appreciate your kind words about the professionalism and confidence shown during the repair. Thank you again for choosing Repaired and Relieved!
- 5 out of 5mike plueger2 months ago
Found Business by a Yelp Review, I liked the reviews I read, came out same day I called, fast repair very professional, had aluminum siding repaired by damage from birds , they decided to build nests under panels , fair price , looks brand new, highly recommend
Reply from the business
Thank you so much for the great review Mike! We’re glad you found us and that we were able to get your aluminum siding repaired the same day. Bird damage and nesting under siding panels can be frustrating, so we’re happy we could make the area look brand new again. We truly appreciate your recommendation!
- 5 out of 5Haixia Liu2 months ago
Very timely response, and get project done efficiently.
Reply from the business
Thank you, Haixia, for your 5-star review! We truly appreciate the opportunity to help with your roof repair project. Providing fair pricing, prompt communication, and efficient workmanship is exactly what our team strives for on every job. We're glad we could address your roofing concerns quickly and deliver a positive experience from start to finish.
- 5 out of 5Abby Liu3 months ago
We called for an urgent request and Eric showed up the same afternoon. He thoroughly checked the house exterior using his drone, getting to the roof making precise measurements where needed, to provide the most accurate repair quote without guesswork. We were impressed by the reasonable quote and detailed explanations. While he inspected many places, only those that needed actual repairs showed up in the quote. I highly recommend giving them a call for repairs. Both Eric and Tobi are top professionals at their price, passionate about their work and striving to improve.
Reply from the business
Thank you so much for the thoughtful review Abby and for trusting Repaired and Relieved with your roofing and siding repairs. We truly appreciate you taking the time to share your experience. Eric takes a lot of pride in being thorough and making sure homeowners fully understand what he is seeing and why certain repairs may or may not be needed. We believe homeowners deserve honest evaluations, detailed explanations, and accurate recommendations — not guesswork or unnecessary upselling. Using tools like drone inspections helps us safely and carefully assess hard-to-reach areas while providing more precise measurements and documentation for our customers. We are very grateful for your kind words about both Eric and Tobi. Our goal is always to provide professional service, fair pricing, and real solutions while continuing to improve and grow every day. Thank you again for the recommendation and the opportunity to earn your trust.
- 5 out of 5James Matthews3 months ago
I had the skylight repair man out twice and a handyman caulk the window so I wasn't optimistic when Eric came to look at the leak in our upstairs bathroom BUT I think he fixed it! It has been a rainy week and no drips! Thank you Eric. It is repaired and we are relieved. 😁
Reply from the business
Thank you for sharing this James! We completely understand the frustration of dealing with a persistent leak, especially after multiple attempts to fix it. We’re glad Eric was able to properly diagnose the issue and get your roof and skylight reaired. Even better—no drips after a rainy week is exactly what we like to hear! We truly appreciate your trust in us.
- 5 out of 5scott swakow4 months ago
Travis was extremely polite and thorough
Reply from the business
Travis will appreciate that—thank you for the great feedback Scott! We’re glad to hear he was polite, thorough, and took good care of your gutter repair. That’s exactly the level of service we aim to provide on every visit. If you ever need anything else, we’re always here to help!
- 5 out of 5Rose Allen4 months ago
My house looks great I'm so happy I got the siding
Reply from the business
Thank you so much for your kind words Rose! We’re thrilled to hear how happy you are with your new siding—it truly makes a huge difference in both the look and protection of your home. It was a pleasure working with you, and we appreciate the opportunity to be part of your project. If you ever need anything in the future, we’re always here to help!
- 5 out of 5Kim Daley7 months ago
Had a couple pieces of siding that came loose with the recent wind we've been having. Called 2 other companies who blew me off. Eric from Repaired and Relieved came out this morning within an hour of calling! He explained the issue and fixed the siding. Great company and employee! Will definitely be using them again.
Reply from the business
Thank you so much for taking the time to share your experience Kim! We’re glad Eric was able to respond so quickly and get your siding secured, especially with the recent winds. We pride ourselves on being responsive and taking the time to explain the issue so our customers feel confident in the repair. We truly appreciate your trust in Repaired and Relieved and look forward to helping you again if you ever need it!
- 5 out of 5Kirk Galasso7 months ago
Excellent workmanship and timely aervice
Reply from the business
Thank you for your feedback Kirk! We’re glad you were happy with the quality of our work and the timeliness of the service. We truly appreciate your support.
The latest post from this business
Posted by Repaired and Relieved to their own Google profile 3 months ago. Their words, not ours.
🏠 Deck Repair, Composite Deck Board Replacement & Railing Installation in Palatine, IL Is your deck showing signs of aging, rotting boards, or loose railings? Over time, wood decking can crack, warp, and deteriorate from rain, snow, and temperature changes. Damaged decking and unstable railings not only reduce the appearance of your outdoor space but can also become a safety concern for family and guests. At Repaired & Relieved, we specialize in professional deck repair and composite deck board replacement near me in Palatine, IL and nearby Northwest suburbs. Our experienced team replaces worn or damaged wood decking with durable composite deck boards that resist moisture, rot, fading, and splintering while giving your deck a clean, modern appearance. We also install composite aluminum deck railing systems that improve safety and provide a long-lasting, low-maintenance upgrade compared to traditional wood railings. Our deck services include: · Composite deck board replacement · Repair of rotted or cracked deck boards · Deck framing and structural repairs · Composite aluminum railing replacement · Loose or unsafe railing repairs · Deck stair and landing repairs Upgrading to composite decking and aluminum railing can dramatically improve your outdoor space while reducing the need for constant staining and maintenance. 📍 Serving Palatine, Arlington Heights, Rolling Meadows, Barrington, Schaumburg, and nearby Northwest suburbs. 🌐 https://repairedandrelieved.com/Mar 10, 2026Call now
Other roofers in Arlington Heights
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| M&M Home Remodeling Services - Arlington Heightssiding, gutter replacement, soffit replacement4.8445 ratings2.2% one and two star(224) 701-3226 | 4.8 | 445 | 2.2%10 of 445 | (224) 701-3226 |
| Revived Exteriorssiding repair, thorough inspection, insurance claim assistance4.8268 ratings4.1% one and two star(847) 305-2866 | 4.8 | 268 | 4.1%11 of 268 | (847) 305-2866 |
| Peterson Roofing Incgutters, new roof installation, accurate quote4.8126 ratings5.6% one and two star(847) 590-5290 | 4.8 | 126 | 5.6%7 of 126 | (847) 590-5290 |
| AMSTERDAM - ROOFING, SIDING, WINDOWS, DOORS & MASONRY CONTRACTORroof replacement, professional crew, gutter repair4.9118 ratings3.4% one and two star(847) 439-1814 | 4.9 | 118 | 3.4%4 of 118 | (847) 439-1814 |
| Smart Roofing, Inc.gutter replacement, insurance claim assistance, competitive pricing5.081 ratings1.2% one and two star(847) 797-0404 | 5.0 | 81 | 1.2%1 of 81 | (847) 797-0404 |
| Exteriors and More by Cardensiding replacement, fair quotes, on time5.064 ratings0% one and two star(847) 791-2134 | 5.0 | 64 | 0%0 of 64 | (847) 791-2134 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 67 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 67, of which 57 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.