Peterson Roofing Inc

All 7 of the one and two-star reviews we hold for Peterson Roofing Inc, most recent first.

• 1 out of 5Julia Valentino2 months ago

  Just wanted an estimate and they kept demanding a scope of work. Terrible customer service.

  Reply from the business

  We apologize for any misunderstanding or inconvenience. There are specific Rules and Regulations when it comes to insurance covered work in the State of Illinois that we follow. In these situations, our policy is to always look at the approved scope of work prior to finalizing any estimates. We have found this to be beneficial to the homeowner for a couple of reasons. It is always advantageous to be on the same page with the insurance company to avoid any possible conflicts. Also, we are often able to include certain upgrades at no additional cost to the homeowner, providing them with a better roof system. Reviewing the insurance scope also allows us to make sure the insurance company didn’t miss any items that should have been covered. Not doing so would be a disservice to the homeowner.

• 1 out of 5Sandy Smo8 months ago

  They left the old baffles in the attic, installed an expensive fan, with installing an electric outlet as the only instructions to us. They left the conduit and cord dangling. The weight of it pulled the conduit out of the box. They refused to repair it because they “only install the fans”, so their lack of forethought for safety means we have to deal with it. Really uncooperative once they get their money. Go elsewhere.

  Reply from the business

  Sandy, we appreciate your feedback; however, our contract clearly states "To install homeowner provided attic fan. Homeowner will do electrical" and this was requested and initialed by homeowner. The reason we cannot do electrical work is because we are not licensed electricians and OSHA regulations do not allow for us to do anything pertaining to electrical. Everything mentioned in your review pertaining to the attic fan is electrical work. That being said, when we received a call to discuss the attic fan, we offered to come out and inspect the issue and were hung up on. We tried to make contact a second time with no response. All that being said, after completion of the contracted work, we were informed that everything went well. We are happy that everything we were contracted to do was completed to your satisfaction. If you would like to further discuss the attic fan issue, please give us a call and we would be happy to do so.

• 1 out of 5Jeff Vlaisavljevich8 months ago

  Watch out for these guys! Had my roof replaced privately, but used an estimate from this company from a year or so ago. They were going to overcharge me by half a pallet of shingles. Had over 7 square to return to the supplier. They were 100% going to rob me. Buyer beware.

  Reply from the business

  We apologize if there was a misunderstanding; however, nowhere on our estimate does it state any material amounts or measurements. If you are referring to our "office use only" section of the estimate, this section is not for material ordering, it is used for internal tracking purposes only. If you would like a further explanation, feel free to give us a call. Hope everything went well with your roof installation.

• 2 out of 5Phil Hong4 years ago

  I selected Peterson Roofing based on all the good reviews, however, my experience was a bit different. The repair person did not follow instructions listed in the estimate and the initial work that was performed was sloppy. While he did …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Becky Ryder5 years ago

  My parents used this company and would give no stars if possible. They redid an entire roof to remove mold and promised a resolution with a 7 year warranty. The mold came back 2 years later and Peterson roofing is washing their hands of the situation. $14,000 invested into a dead end. Please avoid this company at all costs.

• 1 out of 5Gaurav Gupta5 years ago

  Stay away from this roofing company. Worst experience ever. Took them 2 weeks just to get an estimate and they are very unprofessional on the phone.

• 1 out of 5Jonathan B10 years ago

  i never write reviews, but had to for this company. $250 for 15 minutes of work to replace 5 shingles, add a little glue to repair some storm damage is very high. Time for me to search for another roofing company I guess even though Ive had …

  Google cut this review short. The full text is on their Google profile.

• gutters19
• new roof installation5
• accurate quote3
• prompt work3
• family company3
• leaf guards2
• flashing repairs2
• clean job site2
• fan installation2
• honest company2

14 more of the 107 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Michael Scotta week ago

  Professional and efficient installation. Great job with cleanup as well!

• 5 out of 5Dan Wa week ago

  I have used Peterson several times over the years. A new roof, skylight and recently to install roof vents to exhaust bathroom fans. Their customer service and responsiveness has been excellent.

• 5 out of 5Gloria Olsen2 weeks ago

  We have been in our house since 1067. As our family grew we had additions to the house. We wound up with several leaks due to roof lines leaking. I do not recall how we found Peterson Roofing, but they came in and replaced our old roof. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Sally Benson2 weeks ago

  Recently we encountered the beginning of a roof leak in our home. The leak was the cause of combined issues. Several men from Peterson Roofing responded to our residence to solve the problems with a restoration. Just in time before the huge rain storms came. Without getting in the way with observation I was impressed with the pride demonstrated in their work. I observed meticulous craftsmenship with good team work. Their timely completion saved us lots of expense from potential interior damage to our home. We are forever grateful to all those men and Cathy from the office for helping us. We will highly recommend Peterson Roofing to all our neighbors, friends, and family. Sincerely, Tom & Sally Benson

• 5 out of 5JR2 weeks ago

  Peterson Roofing did an excellent job and would hire them again. From start to finish I was always informed on the progress of the job. People were polite and pleasure to work with.

• 5 out of 5evanEdited 4 weeks ago

  Very helpful and friendly people

• 5 out of 5Michaela month ago

  I highly recommend them!

• 5 out of 5Dale Homea month ago

  Great company. Highly recommended! Very happy.

• 5 out of 5Margaret Kase2 months ago

  Peterson Roofing has been easy to work with from the initial call to installation. Professionals with excellent work! Very fair proposal. The crew worked diligently to demo and install the roof, gutters, gutter guards, attic vents and the …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Barb Sheridan2 months ago

  I highly recommend Peterson Roofing. Joe Declore is #1 in servicing, finding and correcting leaks. He is very knowledgeable in everything roofing and has been very helpful in caring for my roof.

• 5 out of 5Tamara Brown3 months ago

  The work team arrived early In the morning, and because of impending storms stayed until dark to complete the work. Their workmanship and cleanup was top quality. I highly recommend Peterson Roofing. The men were also kind and patient with my many questions.

• 5 out of 5Mary Schachner4 months ago

  Highly recommend! Quality work and professional people.

• 5 out of 5theresa davy7 months ago

  The Peterson Roofing team did a QUICK and amazing job on our roof and gutters. A team rep came out and did an inspection, took very detailed and READABLE notes, and put all of that with estimates in a well organized folder. It included a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Tom Mazza8 months ago

  Project was new flat roof with new inlaid gutters pitched correctly to drain properly. Peterson Team analyzed and installed everything very efficiently and correctly now so my roofing system is perfect. They take the time to listen and …

  Google cut this review short. The full text is on their Google profile.

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