IBC Roofing Roanoke

The only one or two-star review we hold for IBC Roofing Roanoke.

• 1 out of 5mary suea year ago

  I had an awful experience with this place. One of there workers Eric was his name came to my door and was super disrespectful and i’m not sure how he still has a job there. He was super rude and disrespectful to me when I let him know I had recently had my roof done a few years back and he said it was terribly done very rudely and said ‘If I was smart I would get it properly fixed by them.” My roof is perfectly fine and i’ve even gotten compliments from friends when I had gotten it done. He simply put me down and my home. He was very rude and I just hope he doesn’t speak to everyone that way. Super disrespectful and disappointed that this company will allow that. I would recommend going through another company even if they don’t come to your door.

  Reply from the business

  Hi Mary Sue, We take your feedback and comments very seriously, and we never tolerate disrespectful behavior from any member of our team. The leadership team at IBC Roofing would like to speak with you directly to review this situation and ensure that it’s handled appropriately. At IBC, we pride ourselves on being one of the most professional and ethical roofing companies in the country. Our representatives are trained to educate homeowners respectfully — never to insult, pressure, or speak down to anyone. Please reach out to me directly at CGreenwood@ibcroofing.com so we can take appropriate action. Thank you, Chris Greenwood IBC Roofing

• roof replacement12
• insurance claim assistance10
• roofing crew6
• shingle selection5
• wind damage repair5
• new roof4
• quality roof3
• neat installation crew2
• claim process2
• siding repair2

14 more of the 60 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5josephine castronova2 months ago

  Matt and his team are the best.

• 5 out of 5Kevin2 months ago

  Folks at IBC Roofing did a top-notch job on my roof replacement. Matt was very helpful in educating me about the process and made me comfortable with such a significant investment. Crew showed up on time and got right to work and did a good job of cleaning up after themselves (which was quite a mess to clean up). Finally when I noticed one installed shingle had a tear in it, the roofing boss thanked me for pointing it out and jumped right up and fixed it. I am a very happy customer.

  Reply from the business

  Thank you for this review Kevin! This sort of feedback empowers us to continue delivering best in class service - we're always here if you need us!

• 5 out of 5David Hay3 months ago

  Very professional from start to finish. Matt answered all our questions and kept us updated at all times. Would definitely recommend this company !

  Reply from the business

  Thank you David! We appreciate hearing this feedback as we continue to strive toward best-in-class service.

• 5 out of 5Byron harvin4 months ago

  We at Green Leaf Energy Brokers truly appreciate Matt Johnson at IBC Roofing. His communication and coordination makes every solar panel removal and reinstallation project smooth and stress-free. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Andi Tolley4 months ago

  We were very pleased with the whole process. We would recommend this business to anyone needing a new roof. They were very professional and have very hard workers. Timely and did a great job cleaning up.

• 5 out of 5Doris Childs7 months ago

  IBC Roofing did a fantastic job on my home and detached building. Noah Sharp was very professional, communicated frequently, and did everything he promised he would do. His team arrived on time, protected my landscape, and cleaned up afterwards. I highly recommend them.

• 5 out of 5Withers Burress7 months ago

  Very nice job by all involved. Particularly rate Noah Sharp highly for overseeing the process.

• 5 out of 5Samantha Mason8 months ago

  Excellent workmanship & Excellent at working with Insurance company. Noah stayed on top of the work and the roof turned out great!! Highly recommend IBC Roofing company

• 5 out of 5Dottie Podgorny9 months ago

  So glad I chose IBC Roofing to replace my roof. Eric managed the project every step of the way and was friendly, helpful and professional. The workers were efficient and essentially finished the job in one day. It is great to find people who find pride in their work.

• 5 out of 5Michael Uy9 months ago

  If you want to get your damaged roof replaced and have your insurance pay for all of it then Noah Sharp is your man. Excellent work!

• 5 out of 5Janet Faulkner11 months ago

  IBC Roofing did a fabulous job from start to finish. Our sales rep, Matt Johnson, did a fist rate job of explaining their process and scheduling everything around our needs. He stayed in touch and communicated throughout the job. The work crew was on time, efficient, and thorough. They stayed on the job more than 12 hours the first day and stayed until every detail was addressed and cleanup complete the next day. We got several bids, and while IBC was not the least expensive, they were less than others who advertise extensively in our area. With glowing recommendations from people we trust, we opted to go with them and are glad we did.

• 5 out of 5S J Ha year ago

  Fantastic Roof Replacement Experience! IBC Roofing did an outstanding job replacing my roof. From start to finish, the entire process was smooth, professional, and stress-free. The crew showed up on …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5William Camerona year ago

  It was a pleasure dealing with IBC Roanoke roofing. Matt was responsive and conscientious in getting the repair scheduled and Keith did a great job. Next time I need roofing help I know where to call.

• 5 out of 5Tyler Kruckenberga year ago

  We had a fantastic experience with IBC Roofing from start to finish. Our salesman Eric was incredibly knowledgeable and friendly, and the owner Matt was hands-on and professional throughout the entire process. They made everything so easy …

  Google cut this review short. The full text is on their Google profile.

• States years in business

  “…and high-quality roofing backed by over 50 years of combined experience. From helping…”

• States a founding year

  “…Providing Professional Roofing Services Since 2020 At IBC Roofing , we know exactly what…”

• Free estimates

  “…Careers Blog Financing Contact Us Get A Free Inspection Services Roof Replacement Emergency…”

• 24/7 emergency call-out

  “…commercial roofing, inspections, and 24/7 emergency roofing services. Roanoke’s…”

• Woman owned

  “…turn to IBC Roofing — a family- and woman-owned company with 50+ years of combined…”