Roofing contractor
High Tide Roofing & Restoration
305 Blue Creek School Rd Unit 4, Jacksonville, NC 28540
- Google average
- 5.0
- Ratings counted
- 88
- One and two star
- 1 of 88(1.1%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for High Tide Roofing & Restoration, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 87 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
About typical — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for High Tide Roofing & Restoration.
- 1 out of 5JasonEdited 4 months ago
Repeatedly solicits roof inspections with phone numbers that are on the FTC’s Do Not Call Registry. I’ve never contacted the business nor had them perform any work in the past. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi there — we take this kind of feedback seriously, and we appreciate you bringing it to our attention. Based on what you’ve described, this doesn’t appear to align with our outreach practices, and we don’t have any record tied to your situation. It’s possible this may be a different company or a third party misrepresenting themselves. We’d really like to help get to the bottom of it and make sure you’re not contacted again. If you’re willing, please reach out to us directly at 910-994-0664 or admin@hightideroof.com, with the number that contacted you or any details you have. We’ll look into it right away. We appreciate you flagging this and hope to get it resolved for you.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- hail storm repair7
- smooth process6
- siding replacement4
- thorough inspection4
- roof quality3
- informative staff3
- honest staff3
- insurance process3
- shingle matching2
- thorough estimate2
Other reviews we hold
14 more of the 82 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Damien Pereza week ago
Aliminum roof installation The process from start too finish was too easy. I felt like I was being scammed but roof was completed over 3 weeks to 1 month from first call.
- 5 out of 5Wes Trippa month ago
Thank you Anthony, Travis and Hunter... I had a great experience with High Tide Roofing and Restoration from start to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Wes, thank you so much for taking the time to leave such a detailed review! Getting a new roof is a big project, so our crew makes it their priority to make sure the installation and cleanup go smoothly for you. Thank you for your trust and recommendation. We are always a phone call away!
- 5 out of 5Chris Huntera month ago
Outstanding service provided… I have had several projects done in my home and they always deliver great results
Google cut this review short. The full text is on their Google profile.
Reply from the business
Great customers like yourself make what we do smooth and worth it! Thank you for the trust and always here for any future needs.
- 5 out of 5Terrence Alexander2 months ago
Upon my request Anthony Jerona inspected my house roof for many defects found from recent fortified roof install from another roof company. Anthony gladly drove over for inspection. Anthony took his time and assessed every aspect of the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We really appreciate your kind words! Anthony takes great pride in giving homeowners clear answers and honest evaluations, and he’ll be thrilled to hear your feedback. Thank you for trusting High Tide Roofing & Restoration to help you navigate the issues with your previous install.
- 5 out of 5April Million2 months ago
The experience I had with High Tide Roofing was one every customer could hope for when seeking any type of home repair. The repair on my home was done as I was getting ready to move across the country for orders and throughout the entire process they were extremely thorough. Mike was awesome and maintained clear communication from the start to the end of the project and addressed any concerns I had. I would recommend High Tide Roofing a million times over. They truly do care about the customer and not just the bottom line.
Reply from the business
Thank you for sharing your experience with us. We know how stressful home repairs can be—especially during a big move—so it means a lot that you trusted High Tide Roofing & Restoration. Mike and the team will be thrilled to hear your feedback. Clear communication and truly caring for our customers are top priorities for us, and we’re glad that came through. We appreciate your recommendation and wish you all the best! — The High Tide Roofing & Restoration Team
- 5 out of 5Tyler WiltEdited 2 months ago
Hunter and his team did an amazing job. The whole process was smooth and painless. Highly recommended.
Reply from the business
Just the way we like it! Thank you for the recommendation and kind words.
- 5 out of 5Scarleth Sandino2 months ago
Anthony and his Team were great! They mounted my dishwasher that wasn’t installed correctly, installed a bathroom exhaust vent on one bathroom that didn’t have it, repaired a hole in the attic, and placed an attic fan! The guys did a great job ! 👏🏽 thank you …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for sharing this! Anthony and the crew will be thrilled to hear your feedback. They take a lot of pride in doing things the right way, and we’re glad everything turned out exactly how you needed. We appreciate you trusting us with your home!
- 5 out of 5Gary Pezze3 months ago
I was in desperate need of a roof and had a business card on my counter for Hightide roofing. I called Mike and he was at my house the next day for the estimate. Showed up on time and very professional in all aspects of meeting a new potential client. He made sense with everything he explained what was going to happen and had great knowledge on roofing materials. When the job was started got to meet Hubter the first morning and was immoressed with him as a business owner showing up and caring about my house and that his workers had done everything prepping they were suppose to. The 4 workers began around 7:30am and dis not step off my roof that night until 8:30pm. What a day and what a transition had been started. Back in the morning hard at it and just awesome group or workers they are. Mike was in and out during the entire process and so wasn't Hunter. At the end of the day for everything, I support Hightide roofing and restoration for your roofing and gutter needs for your house. Very knowledgeable business and very professional in getting the mission accomplished. Thank you so much for all your hard work and bringing my home a new face-lift and protecting my home.
Reply from the business
Thank you for this review — and for the photos. Your home looks incredible. Seeing that roof on your place really reminded me why we do what we do. Thank you for trusting us with your home and for speaking so highly of the team. It means more than you know. Your place looks fantastic, and I’m glad we could give it that facelift and the protection it deserves. If you ever need anything, you know how to reach us!
- 5 out of 5Shari Loudenback3 months ago
I can't even describe how happy we are with our new roof! From start to finish, working with Mike was seamless and a pleasure. He was in contact about everything through the entire process and the team that came to do our roof was on time, professional and working together like a well-choreographed machine. Every person working seemed to know their role and what came next and it all flowed seamlessly. The price was very fair as well. The best part though was the finished product! Some questioned my choice of roof color, but I'm supplying the pictures and I rest my case. Seeing is believing! I will and have recommended this company and especially Mike, as to the level of sincere care he showed in following through on this roofing project. Do yourself a favor and call them. It will be worth it! Trust me!
Reply from the business
Wow — thank you so much for taking the time to share this. Hearing how happy you are with your new roof honestly means the world to us. Working with you was a breeze from start to finish, and I’m really glad the communication and the whole process felt smooth on your end too. The crew will be thrilled to hear your compliments — they take a lot of pride in working efficiently and doing things the right way. And your roof color choice? Nailed it. The pictures speak for themselves. Thank you for the recommendations and for trusting us with your home. If you ever need anything down the road, I’m just a call away. — Mike & the High Tide Crew
- 5 out of 5Joe Saunders3 months ago
Probably the best company I've ever worked with. Hard workers, everyone speaks english, they genuinely care about giving you the best product possible and they do it for half the price of the other quotes I was getting. Mike's a good dude, he made coordination easy and was able to work with me on price to make this repair happen when my insurance company would not. Anthony Castro is one of the hardest workers I've ever met. You dont see that level of commitment and professionalism often. Glad to see my money going good work and good people.
Reply from the business
Thank you so much. Our team loves hearing that we reach our goals for our homeowners! We appreciate you trusting us with your home and money. It's customers like you that make what we do worth it. If you ever need anything down the road, I've got you! -Mike & the High Tide Crew
- 5 out of 5Robyn Berg4 months ago
I will forever recommend High tide for thier customer service and work! They ripped off our crap metal roof and installed new shingles in 1 day and came back the next day to check up and clean up! When I say high 10 out of 10 is an …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for such an amazing shout‑out! Our team works hard to deliver fast, clean, and reliable service, and we’re so glad you felt taken care of every step of the way. Beating other quotes and still delivering top‑tier quality is something we take pride in. Your recommendation means more than you know!
- 5 out of 5Alyssa Lane4 months ago
I had a great experience with this roofing company from start to finish. They were professional, reliable, and communicated clearly throughout the entire process. The crew showed up on time, worked efficiently, and made sure everything was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
That’s awesome to hear—thank you for taking the time to share this. We really appreciate you trusting us with your home. Our team works hard to keep things clear, on schedule, and done right, so it means a lot that you noticed. If you ever need anything down the road, we’ve got you. And we truly appreciate you sending friends and family our way!
- 5 out of 5Ayden Settle4 months ago
We had a great experience with High Tide Roof! Hunter came out to inspect our roof and was extremely nice, professional, and informative throughout the whole process. He took the time to explain everything clearly and gave us peace of mind …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We love hearing this! Hunter, the owner, takes pride in being hands‑on and giving honest, thorough inspections. And it's the same standards he instills on his team. We’re glad he was able to take care of those small fixes for you. Thanks for the recommendation — we’ll be ready whenever you need us again.
- 5 out of 5J&C4 months ago
I had an excellent experience with this home repair company from start to finish. They were professional, punctual, and communicated clearly throughout the entire process. The team arrived on time, assess the issues quickly and explained everything in the way that was easy to understand no matter the question what problem I had they provided a clear and decisive answer, and reason why and made me feel at ease. The quality of work was outstanding. Everything Was completed efficiently and with great attention to detail they left every area clean and made sure I was satisfied before finish any part of the job. I must say it has been hard to find a reliable and trustworthy home Repair company and with high tide, the process has been an enjoyable and comfortable experience. Would recommend to anybody I know.
Reply from the business
Thank you so much for sharing your experience with us. We're truly grateful. Our team takes pride in being professional. Finding a trustworthy contractor can be challenging, and we're honored that you chose us! If you ever need anything in the future, we're here for you.
The latest post from this business
Posted by High Tide Roofing & Restoration to their own Google profile 3 months ago. Their words, not ours.
Might be hotter than the devil's front porch, but High Tide Roofing & Restoration is still grinding! 🔥🏠Jul 16, 2026
What High Tide Roofing & Restoration says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…CertainTeed ShingleMaster · Licensed & Insured Honest Work, Dependable…”
Insured
“…ShingleMaster · Licensed & Insured Honest Work, Dependable Service —…”
Free estimates
“…Email Us Read Reviews Get a Fast & Free Quote Fill out our short form in just 30…”
Veteran owned
“…NC 5.0 Star Rated · Veteran Owned & Operated Serving Jacksonville…”
Other roofers in Jacksonville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Maven Roofingroof replacement, polite staff, leaks4.7676 ratings7.4% one and two star(910) 294-9817 | 4.7 | 676 | 7.4%50 of 676 | (910) 294-9817 |
| Fortitude Roofing Companyroof replacement, answering questions, informative staff5.0585 ratings0.7% one and two star(252) 404-8500 | 5.0 | 585 | 0.7%4 of 585 | (252) 404-8500 |
| A-D's Metal Roofingmetal roofing, cleanliness, timely completion4.9246 ratings2.8% one and two star(252) 269-7556 | 4.9 | 246 | 2.8%7 of 246 | (252) 269-7556 |
| IBC Roofing Eastern NCinsurance coordination, polite staff, initial inspection5.0178 ratings0% one and two star(252) 497-3402 | 5.0 | 178 | 0%0 of 178 | (252) 497-3402 |
| Coastal Carolina Roofing Experts, Incprofessional product, warranty, roof appearance4.5135 ratings8.9% one and two star(910) 378-2600 | 4.5 | 135 | 8.9%12 of 135 | (910) 378-2600 |
| Valentines Roofing Co.roof replacement, professional crew, excellent work4.9108 ratings1.9% one and two star(919) 594-2551 | 4.9 | 108 | 1.9%2 of 108 | (919) 594-2551 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 88 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 88, of which 82 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.