Heritage Roofing & Contracting

All 7 of the one and two-star reviews we hold for Heritage Roofing & Contracting, most recent first.

• 2 out of 5Jeff Williams11 months ago

  Started out with multiple delays and when the crews finally came out to do the work they were the most unprofessional I've ever come across. I've been in the construction industry in one form or another since 1990. Whomever is in charge (doesn't appear to be any leadership among the crews) showed up with seemingly no competent plans on doing the roof replacement and just hoping it turns out. I wouldn't recommend nor hire them.

  Reply from the business

  Good morning Jeff, I want to apologize for the delays and disorganization you experienced with your job. To help us address this with our team and ensure it doesn’t happen again, could you please provide us with more details about which project this was? You can reach us by phone at 303-794-3573 or by email at workorders@heritageroofing.com with the job information and any additional concerns you’d like to share. We truly appreciate your feedback and the opportunity to improve.

• 1 out of 5Cory Bushella year ago

  Absolutely garbage and reckless! I am deeply concerned about the reckless and unprofessional driving behavior displayed by one of your representatives. On 12/20/24 0930, while traveling southbound on US-85 (Santa Fe), the driver of a vehicle with license plate OVI-821 demonstrated dangerous conduct by cutting off multiple drivers in the most reckless way having everyone slam on brakes and one car Irving to avoid hitting them and having to go into another lane that caused almost another accident. This type of behavior not only jeopardizes the safety of others on the road but also reflects poorly on your organization, if you care u less this is just the compaines atmosphere. It is imperative that all drivers representing your company prioritize safety and adhere to traffic laws. Actions like this are unacceptable and could lead to serious consequences. I strongly encourage you to address this issue promptly to ensure the safety of the community and the integrity of your brand.

  Reply from the business

  Cory - thank you for bringing this to our attention. We take matters like this very seriously, and we apologize that one of our drivers was driving in this manner. We will be addressing this with our driver immediately.

• 1 out of 5Jennifer Walters2 years ago

  ***DO NOT HIRE*** THEY WONT COME BACK AND FIX MISTAKES!!!! Heritage was hired to do our townhouse communities roofs and wow what a nightmare. They started on our set of homes and didnt get finished that day which is fine but then it rained that evening .....we had rain leaking into our hallway chandelier and 4 HUGE water leaks in our garage. We called them to come look and the head guy (who we thought was in charge) his name is Mike Lungaretti. We sent him pictures and everything. He came and saw how jacked up the garage ceiling was and gave us the "oh we will fix everything we will not forget about you, we'll call you to get this taken care of" HAHAHA YEAH RIGHT!!!!! We havent seen them since and this was over 2 months ago. We live at Ridgeview at Eaglebend. A HUGE mess of nails were left on our roof so thats great.

  Reply from the business

  Hello Jennifer - I am sorry to hear about the problems you have encountered during this project. Although I realize it did take longer than it should have, I do believe that we have since fixed the drywall in your garage. If that is not the case, please reach out to us at the office 303-794-3573 and we will get it taken care of immediately.

• 2 out of 5Jeff G3 years ago

  You're going to need to buy your own magnetic sweeper and use it once they're gone. They'll claim to use one but won't come close to finding all the loose nails that will be all over your lawn and garden. Seems like they don't take that part of their role as seriously as the roofing part. Also, roofing inherently has a lot of debris, but they'll only pick up the big stuff and ignore everything else, which is a ton of small pieces of plastic and foam that will be all over the place. Do a good job roofing but don't care to follow through on cleaning up after themselves.

  Reply from the business

  Hello Jeff, I apologize if you encountered a significant amount of nails and debris while we were at your property. We are typically very good about this, but we realize there may be times that we might miss some. If you could, please reach out to our office with your information and we will be happy to come back to your property and perform a more thorough cleaning of nails and debris. Our office number is 303-794-3573.

• 1 out of 5Edward Compoz3 years ago

  Replaced roofs in our community. Damaged our skylight, ruined some of my Christmas lights, lefts nails all over our driveway. Had to sweep up the nails several times . Left trash on my back patio. Called to complain but never heard back. Please don't use them.

  Reply from the business

  Good afternoon Mr. Compoz, I'm sorry to hear about your experience and I apologize for any inconveniences and damage to your property you may have incurred. My team and I have been unable to find any messages from you expressing your concerns. If you could, please call our office at 303-794-3573 or email us at workorders@heritageroofing.com to give your us your information so we can work on correcting this for you. We look forward to working with you to resolve this.

• 1 out of 5Lee Rittenmeyer4 years ago

  May 27, 2021 Palms Concrete (affiliated with Heritage Roofing and Contracting, same family owned business)replaced our driveway, porch, and patio. By May 30, 2021 large structural cracks formed in the driveway and patio. Additionally, many …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Lee RittenmeyerEdited 4 years ago

  Heritage Roofing & Contracting, HRC Concrete, and Palms Concrete are owned by Brad and Michelle Gramke with Casey Colvin as the General Manager and Brian Gramke Sales Representative for all three companies.. When we hired the concrete company we were originally told we had hired Palms Concrete to replace our driveway, porch, and patio. But we were told by Erick, the on-site General Foreman that it was no longer Palm’s Concrete and instead it was now under the parent company of Heritage Roofing & Contracting and we would be paying HRC Concrete for the work. The concrete was poured on May 27th, By May 30th a large structural crack formed in the driveway and patio. Also, lots of surface cracks formed on the stamped concrete as a result of the crew allowing the concrete to dry too much before stamping it. This analysis of the poor workmanship was stated by Brian Gramke. Brian Gramke and Erick the on-site General Foreman both said Heritage Roofing & Contracting will stand behind their work and make the necessary repairs to include replacing the cracked concrete. But Casey Colvin made it clear that the company will not repair the work. I am now stuck with having to hire another company to repair the damaged concrete. There are a lot better companies out there that do stand behind their work. Heritage Roofing & Contracting is not one of them.

  Reply from the business

  Mr. Rittenmeyer, Heritage Roofing & Contracting did not perform any work for you. The contract you have is through Palms Concrete, not Heritage Roofing & Contracting. The cracks are expressly excluded in the Palms Concrete Contract. Colorado has expansive soil and Palms Concrete does what they can to prevent and control the cracking. For instance they use #4 rebar tied 2’ on center to keep cracks from expanding. They use a 4500 PSI exterior flatwork concrete mix poured over fully compacted road base. Palms Concrete agreed to replace the cracked driveway section in good faith but Mr. Rittenmeyer decided against it.

• roof replacement24
• quick work10
• large project8
• new gutters6
• leak repair6
• efficient crew5
• siding repair4
• dedicated crew2
• drywall repair2
• hail damage repair2

14 more of the 76 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jane Godany3 hours ago

  Stephen is very professional and courteous. He arrived early and got to work right away. He identified the problem with the roof leak and fixed it immediately. The whole repair took less than an hour.

  Reply from the business

  Thank you for your review! We're thrilled to hear that our team was rofessional, courteous and efficient!

• 5 out of 5Genesis Dorsey3 days ago

  Excellent was friendly and honesty and got the job done THANK YOU DYLON!

• 5 out of 5Carolyn Rosea month ago

  Stephen was great! Professional and friendly!

  Reply from the business

  Thank you for your review!

• 5 out of 5Don Kane2 months ago

  Stephen was efficient and curteous in replacing a deteriorated solar tube. Five stars!

  Reply from the business

  Thank you for your review! We love hearing that our team is taking care of our clients!

• 5 out of 5Zach Morin2 months ago

  Super prompt, great attention to detail, and got the job done quickly! Thanks for fixing up our siding!

  Reply from the business

  Thank you for your review! We're glad to hear that we were able to get your repair done quickly and thoroughly!

• 5 out of 5Barbara Rorabaugh3 months ago

  Stephen was here repairing the roof after some wind damage. He had explained what work needed to be done and finished the repairs quicker than he expected. He was very professional and could not have been nicer!! Thank you!

  Reply from the business

  Thank you for your review! We're glad we were able to get those repairs taken care of for you quickly!

• 5 out of 5C Watson4 months ago

  Dallin and his team are phenomenal. They are very friendly and professional. They did an excellent job on my gutters. Dylan was so nice and helpful. He explained what work he did and how it would benefit my home. I was thoughtful and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your review! We are so glad to hear that you had such a great experience with people from our team!

• 5 out of 5DM4 months ago

  Came through in a pinch for a mutual client of mine and did absolutely stunning work.

  Reply from the business

  Thank you for your review! We're glad to hear we were able to take care of you and your client in a pinch!

• 5 out of 5jennifer bernard4 months ago

  Jon was very responsive, and within 8 hours I received a reply and a repair for all the affected issues on-site at my place. I was made whole in less than 24 hours. I could not be more pleased with his attention to detail and for taking care of me. THANK YOU SO MUCH!

  Reply from the business

  Thank you for your review! We're glad to hear that our team was able to get your repairs taken care of!

• 5 out of 5Scott5 months ago

  Had John come out for a leaky roof, it was repaired quickly and professionally.

  Reply from the business

  Hi Scott - thank you for your review! We're glad we were able to get your leak fixed quickly for you!

• 5 out of 5Chaun Powell6 months ago

  Have had two roofs replaced and another repaired by Heritage. The whole team is great. From Jake who led the discussion to Stephen who led our most recent repair (from a tree falling not from bad work) were sensational!

  Reply from the business

  Thank you for your review! We're thrilled that you continue to have great experiences from everyone on our team! We hope we can continue to be your go-to resource for all of your roofing and gutter needs.

• 5 out of 5Maria Alvarez6 months ago

  After this last snow. I noticed a leak on the inside of my brick wall, I have a townhouse. I called my HOA and they promptly sent out for a service call with Heritage Roofing. Within 2 hours of my initial call. Steven was at my door ready to take a look to inspect the leak. He found a ton of last falls leaves and other debris which had to be chipped off being that they were frozen. He found the possible source and said someone would be out next week but for now my wall should stay dry. I am unable to share costs since this is an HOA matter, but nonetheless, I am thankful. Steven, I appreciate you.

  Reply from the business

  Thank you for your review! We're glad we were able to get out there to assist you so quickly and that you were happy with the efforts of our team!

• 5 out of 5Zachary Stein7 months ago

  Stephen did a great job assessing a leak we had. He even took the time to explain what was happening and why. He also ensured the fix worked by testing it multiple times before leaving.

  Reply from the business

  Thank you for your review! We love hearing positive feedback about our team members and we are glad to hear that he not only fixed your leak, but he was thorough enough to ensure that it was fixed!

• 5 out of 5Lou7 months ago

  I’ve been working with Heritage Roofing and Contracting specifically Stephen for two years. The service, professionalism, and quality of work is second to none. I highly recommend for reliability and trustworthiness.

  Reply from the business

  Thank you for your review! We love hearing that you've had a long-lasting, positive experience with someone from our team! We hope we can continue to help you in the future!

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• Family owned

  “…We are family owned and operated with strong roots right…”

Their site also states: warranty offered.