Hep Roofing

We hold no one or two-star review text for Hep Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

• friendliness10
• thoroughness4
• job4
• attention to detail3
• hvac tech3
• technician3
• polite2
• explanation of issues2
• polite staff2
• answering questions2
• punctuality2
• plumbing2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jennifer Barnes2 days ago

  Jason C. did an amazing job fixing our washer plumbing! He was extremely thorough and really went above and beyond to make sure nothing was looked over.

  Reply from the business

  Jennifer — thank you so much for the 5‑star review! We’re thrilled Jason C. was able to fix your washer plumbing and that he went above and beyond to make sure everything was done right. If you notice any further issues with the drain or … More

• 5 out of 5Leah Hooper3 days ago

  Andrew was able to come out quickly to address concerns I had over some recent plumbing added to our home. He was very thorough, both in his inspection as well as his documentation. Throughout the process, he was kind, friendly, and reassuring. He was able to provide the estimates and even additional info for me that went beyond my original concerns. I am grateful!

  Reply from the business

  Leah, thank you so much for the wonderful 5-star review! We’re glad Andrew could come out quickly, perform a thorough inspection, and provide clear documentation, photos, and estimates — and that he made the process kind, friendly, and … More

• 5 out of 5Leah4 days ago

  Josh Arden

  Reply from the business

  Thanks for the 5-star review, Leah! We’re glad Josh Arden could help. If you need anything else, call us at (423) 786-0710 or email CustomerService@HEPIsOnTheWay.com. HEP is on the way! Best Regards, Your friends at HEP

• 5 out of 5Tisa Mees4 days ago

  Tyler was very prompt, professional, thorough amd knowledgeable while fixing my leak.

  Reply from the business

  Thank you so much for the 5-star review, Tisa! We’re glad Tyler was prompt, professional, thorough, and knowledgeable while fixing your leak. If you need anything else, call (423) 786-0710 or email CustomerService@HEPIsOnTheWay.com. HEP is on the way! Best Regards, Your friends at HEP

• 5 out of 5yungandtoxic5 days ago

  Colby did a fantastic job explaining everything to me such a great guy to talk to he answered all my questions

  Reply from the business

  Thanks so much for the 5-star review, yungandtoxic! We’re thrilled Colby took the time to explain everything and answered all your questions — we’ll pass along your kind words. If you need anything else, give us a call at (423) 786-0710 or … More

• 5 out of 5Franklin McFarland5 days ago

  Technician was very profe ssional and knowledgeable

  Reply from the business

  Franklin, thank you for the 5‑star review! We’re glad the technician was professional and knowledgeable. If you need anything else, please call (423) 786-0710 or email CustomerService@HEPIsOnTheWay.com. HEP is on the way! … More

• 5 out of 5Shock Wavea week ago

  Nathan Roger's and Christian gave us excellent service, and quality repairs. Can not recommend them enough!! Customer service was spot on. Hire them.

  Reply from the business

  Thank you, Shock Wave! We're thrilled Nathan Rogers and Christian provided excellent service and quality repairs. Customer service is a top priority for us, and your recommendation means a lot. If you need anything in the future, give us a … More

• 5 out of 5Rick Hopkinsa week ago

  Ray, Victor, and Amanda were very helpful and did a great job at solving our problem. Thank you.

  Reply from the business

  Rick — thank you for the 5-star review! We’re glad Ray, Victor, and Amanda were able to solve the problem and that you’re happy with the service. We’ll pass your kind words along. If you need anything else, call (423) 786-0710 or email … More

• 5 out of 5Jeannie Howard2 weeks ago

  Amazing job as always! I only call the very best.

  Reply from the business

  Jeannie — thank you so much for the kind words and 5 stars! We’re honored to be your go-to and appreciate your continued trust. If you ever need anything, give us a call at (423) 786-0710 or email CustomerService@HEPIsOnTheWay.com. HEP is … More

• 5 out of 5Dominic2 weeks ago

  Amanda was thorough and fearless, getting into obnoxious areas of an old house to help me diagnose a mysterious plumbing smell. HEP seems to hire plenty of friendly, smart people. Love em.

  Reply from the business

  Dominic — thanks so much for the great review! We’re glad Amanda was able to get into those “obnoxious” spots and help track down that mysterious smell. We’ll make sure she and the team see your kind words. If you decide to move forward with any diagnostics or need anything else, give us a call at (423) 786-0710 or email CustomerService@HEPIsOnTheWay.com. HEP is on the way! Best Regards, Your friends at HEP

• 5 out of 5Garrett Lynch2 weeks ago

  Sam and Tyler were great. They came out when they said they would, they were professional, fixed the problem, and cleaned up. I couldn’t be happier. Thank you so much.

  Reply from the business

  Garrett — thank you for the wonderful 5-star review! We’re thrilled Sam and Tyler arrived on time, took care of the issue professionally, and left everything clean. We appreciate you taking the time to share your experience. If you need … More

• 5 out of 5dave goodman3 weeks ago

  Nathan Rogers was a good representative

  Reply from the business

  Dave — thanks so much for the five-star review. We’re glad Nathan Rogers represented HEP well. We appreciate you choosing us for your roof repair quote and look forward to the scheduled visit. If you need anything beforehand, call (423) 786-0710 or email CustomerService@HEPIsOnTheWay.com. HEP is on the way! Best Regards, Your friends at HEP

• 5 out of 5Brian Ford Jr.3 weeks ago

  Austin was a fantastic technician took the time to explain and took the time to get the doctors ordered that were needed for plumbing repair

  Reply from the business

  Brian, thank you for the five-star review! We're glad Austin took the time to explain everything and track down the right adapters to fix your outdoor sink and ice maker leak. We appreciate you working with us through the parts process and are happy you’re pleased with the service. If you need anything else, call (423) 786-0710 or email CustomerService@HEPIsOnTheWay.com. HEP is on the way! Best Regards, Your friends at HEP

• 5 out of 5Marcia Redding3 weeks ago

  Josh Sims did a wonderful job. Appreciate his help.

  Reply from the business

  Thank you so much, Marcia! We're thrilled Josh could help and appreciate you taking the time to share your experience. If you need anything else, give us a call at (423) 786-0710 or email CustomerService@HEPIsOnTheWay.com. HEP is on the way! Best Regards, Your friends at HEP

Tiny roof part. Big leak potential. 🐶🏠 A worn or cracked pipe boot can let water sneak in before you know it. The good news? Catching small roofing issues early can help prevent bigger headaches later. If your roof has a weak spot, HEP Roofing is ready to sniff it out and fix it right. 🔧⛈️ Aug 13, 2026Book

• Licensed

  “…Solutions that Cut Utility Costs Local, Licensed & Warranty-Backed Craftsmanship…”

• Insured

  “…our fully licensed, bonded, and insured professionals provide comprehensive…”

• Bonded

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• Warranty offered

  “…Quality workmanship, guaranteed satisfaction. Book Now Call (423)…”

• 24/7 emergency call-out

  “…Plumbing Plumbing Roofing Roofing 24/7 Emergency Service (423) 819-7773 Book…”