Roofing contractor
All-timate Roofing
5575 N Lee Hwy, Cleveland, TN 37312
- Google average
- 4.9
- Ratings counted
- 377
- One and two star
- 11 of 377(2.9%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for All-timate Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 357 | 95% | |
|---|---|---|---|
| 4 | 6 | 2% | |
| 3 | 3 | 1% | |
| 2 | 1 | 0% | |
| 1 | 10 | 3% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for All-timate Roofing, most recent first.
- 1 out of 5Jamie Mortensen3 months ago
Wildly high quote for no reason. Quoted $63 k for a 2200 sq ft house. Literally insane. Not even for premium materials. Just a basic quote. A week after they showed up. Emailed us way after the fact 63k with no rationale. Wild. Will definitely find someone else.
Reply from the business
We absolutely agree that $63,000 would be a wildly high number for one basic roof estimate. … More
- 1 out of 5Sebastian McCanna year ago
Personally I don't recommend. They came to give me a quote on shingles and metal and quoted me 10,400 on shingles and 13,000 on metal on my house, which is only 1200 square feet. How they got to such a high number you might ask? THEY LIED. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Response from Owner: We take customer feedback very seriously, which is why we personally reached out to Sebastian via email and phone before responding publicly to ensure there wasn’t any misunderstanding or mix-up with another contractor. Unfortunately, he has not responded or returned our calls. Let’s be clear—we will not tolerate outright lies and slander. - We never stated his roof had five layers of shingles: Our estimate, which we have on record, clearly states that we quoted for the removal of one layer, not five. - We never provided a quote for a metal roof: Our records show that we only gave a quote for a shingle roof and a repair, not for a metal roof as falsely claimed. - Our representative took inspection photos at the time of the visit; which confirm there was only one layer of shingles: This was documented in his file and available for review. - Comparing our price to lower bids without considering quality, warranties, and certifications is misleading: As a company in the Top 1% of Roofing Contractors nationwide, we provide premium materials, extended warranties, and superior workmanship—things lower-cost contractors often do not offer. A cheaper price does not mean the same level of service or long-term protection for a home. We take immense pride in our integrity and transparency, and we will **always** stand up against false accusations. A professional approach would have been to discuss any concerns with us directly, but instead, this review was posted with misleading claims. For those reading this, we encourage homeowners to do their due diligence and verify facts before making decisions. Our long-standing reputation speaks for itself. Ryan Baxter, Owner 📞 (423) 498-6453 | Main Office: (423) 476-6387
- 1 out of 5Vickie Varela3 years ago
Poor communication. Things were not done the way they stated it would be damaging my ceiling. The solution offered was not appropriate. Also the workers left trash from their water bottles and lunch in my driveway and yard. There was a large amount of nails in my driveway.
- 1 out of 5Tina HeatonEdited 3 years ago
Because I had to give a star .
- 1 out of 5Amanda Wilson6 years ago
Had a job done on my roof and it was leaking 6 months later. I called, bc it was under warranty. Someone showed up to look at the possible problems and scheduled a time to come back and fix it. No one showed or called. Strike one. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Catey Change (Catey)6 years ago
This company came out to give a quote. The guy said he would have it emailed within 1 hr. The next day it was still not emailed. I contacted them no response.. I called they said it is on his desk... It has been over a month and this was only an estimate! So no we will not be doing business with your company. You were nice in person but if this is how you do estimates, I would hate to see how problems or issues are dealt with.
Reply from the business
We are so sorry for your experience. We do not have a record of who this is. Please contact us at (423) 476-6387 so we can take care of the situation!
- 1 out of 5Off Grid -Shed to Cabin with Grumpy Mountain Man6 years ago
Horrible. They charged my senior citizen mother $875 dollars for 1 hour of work. He used a chalk gun,that's it. Will not return phone calls. Total ripoff, total scam.
Reply from the business
Hello, we are sorry you feel you had a bad experience with us! However, we have absolutely no information of you in our system, if you feel that you have the right company please call us so we can take care of whatever it is and if it was … More
- 1 out of 5Trent MillerEdited 7 years ago
I first called this company over two months ago asking for a quote. They seemed pleasant enough and the guy came out looked at the roof and a few days later I got a quote. I asked them how long it would take to get the work done and was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Trent, we are sorry you experienced delays with your unique gutter repair. Since there was a delay due, to seeking possible solutions for your unique gutter issue, we offered to do the work for the cost of materials only, which you accepted. That was a significant savings of thousands of dollars provided to you. After our production manager completed part of the repair today you cussed him out because he needed more supplies to finish. You then told him not to complete the job. As our production manager told you today, we will be happy to return to complete the job if you change your mind.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement63
- answering questions27
- siding installation19
- final inspection7
- efficient job7
- window replacement5
- thorough cleanup4
- installation crew4
- storm damage repair3
- roofing estimates2
Other reviews we hold
14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5xtreamdream15 days ago
Alltimate Roofing not only came out and diagnosed my problem with my roof but estimated a price that was very competitive. Their workers were considerate but very thorough. After the job was complete they cleaned up to where I did not see any sign they were even out here except for my new roof.
Reply from the business
Thank you for the wonderful review! We’re glad our team provided a thorough diagnosis, competitive pricing, and a quality roof replacement. We’re also pleased to hear that our crew was considerate and left your property spotless. Thank you for trusting Alltimate Roofing!
- 5 out of 5Ms. Bee Havena week ago
As an Architect, I would highly recommend All-timate roofing. They did an exceptional job with the standing seam and TPO roofing. Travis was a pleasure to work with and paid attention to every detail. This top quality roof was competitive with other bids, installed very quickly and alot of attention was paid to details.
Reply from the business
Thank you so much for the wonderful review! It was truly a pleasure working with you, and coming from an architect, your kind words about our craftsmanship and attention to detail mean a great deal to our entire team. … More
- 5 out of 5Mario Monteagudoa week ago
All-timate Roofing did a great job on our new roof. I would highly recommend this company.
Reply from the business
Thank you so much for the 5-star review! We’re thrilled that you’re happy with your new roof. We truly appreciate your recommendation and your trust in Alltimate Roofing!
- 5 out of 5paul engle2 weeks ago
If you’re looking for a trustworthy professional roofing company . I suggest you give Alltimate roofing a chance. Communication was very good throughout the whole process.Jose and his crew did an excellent job and finished up with a very thorough clean up.
Reply from the business
Thank you so much for your kind words and recommendation! We're honored that you chose Alltimate Roofing for your project. We're especially glad to hear that our communication kept you informed throughout the process and that Jose and his crew exceeded your expectations. We'll be sure to share your compliments with them—they take great pride in delivering quality workmanship and leaving every property as clean as they found it. Thank you again for trusting Alltimate Roofing. It was a pleasure serving you, and we truly appreciate your support!
- 5 out of 5Ed E2 weeks ago
Lorin did a FANTASTIC, very detailed evaluation for the estimate-he provided pictures of problem areas on the roof around the chimney and gutters as well as some water damage from inside the attic area …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for this wonderful and detailed review! We’re thrilled to hear that Lorin, Logan, Amber, and the entire crew provided excellent communication and service throughout your roof and gutter project. We’ll be sure to share your kind words with Juan, Noe, Roberto, Jose, and Umberto—they take great pride in their workmanship and cleanup. We truly appreciate you choosing Alltimate Roofing and would be honored to work with you again!
- 5 out of 5David Fluegel4 weeks ago
Would absolutely recommend - phenomenal teams, phenomenal service, phenomenal jobs - from the beginning, they were on deck and engaged - explained options, relative pros/ cons (like they knew what they were talking about... ) - once team …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your amazing review! We truly appreciate you taking the time to share your experience. It means a lot to hear that our team was there for you from the very beginning, explaining your repair options and helping you make the best decision for your home. We're especially glad to know our repair crew was thorough, efficient, and respectful of your property, and that the cleanup met your expectations. Your kind words about the quality of our workmanship mean the world to us. Thank you for trusting Alltimate Roofing with your roof repair. If you ever need us again, we're always here to help!
- 5 out of 5Tim Robertsa month ago
I have been watching these men work ALL DAY in a heat wave and thunderstorms the last two day. Super quick. Cleaning up their mess. Quality looking work. Will definitely call All-timate when the time comes.
Reply from the business
Thank you so much for taking the time to leave this review! It means a lot that you noticed the hard work our crew has been putting in, especially through the heat and storms. We take pride in working efficiently while maintaining a clean … More
- 5 out of 5Leon Shahana month ago
I am completely satisfied with the job that was done by All-timate Roofing! The company and its representatives went above and beyond all of my expectations. From the communication with the corporate office to the crew at my house, they all were professional, prompt and courteous. A storm had came through the night before and the foreman was in my yard cleaning up sticks before laying their tarps. When they finished in the evening, they cleaned up to the point that you would have never known they were there that day.
Reply from the business
Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. … More
- 5 out of 5Jami Moss Wise2 months ago
We now have a beautiful roof! They worked hard to get every detail right. Rob Thompson, the sales rep, checked in daily and cared about getting the job done correctly. The roofers worked 12-hour days to get the job done. This is the second job they’ve done for us and we would use them again.
Reply from the business
Thank you for your continued trust in us and for choosing us again for your roofing project! We're thrilled to hear that you're happy with your beautiful new roof. … More
- 5 out of 5Erin2 months ago
Alltimate just finished a full roof replacement on our home (June 2026), following up on excellent repair work they did for me last year. The process was smooth from start to finish, the team was professional and thorough. I have total peace of mind with the quality of their work and the included warranty. Reliable, quality service.
Reply from the business
Thank you so much for the kind review! We truly appreciate you trusting Alltimate Roofing again, first with your repair last year and now with your full roof replacement. We’re glad to hear the process was smooth from start to finish and … More
- 5 out of 5Angela Sluss2 months ago
Great service, and so thankful they were available. Very professional and great work overall. I don't know what we would have done without them!
Reply from the business
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with our team. Providing professional service and quality workmanship is always our goal, and … More
- 5 out of 5Ron England2 months ago
All-tin are Roofing installed our roof about 5 years ago, so when we recently had a leak, they were first call—and they did not disappoint! Travis came out, quickly identified the issue, and handled the repair with a high level of professionalism. He was clear in his communication, respectful of our time and property, and made sure Everthing was taken care of the right way. What really stands out is that this company stands behind their work, even years later. That says a lot. Appreciate the responsiveness and quality service—would definitely recommend.
Reply from the business
We really appreciate you taking the time to leave us a review! Thank you for trusting Alltimate Roofing with your project. We’re so happy to hear you had a positive experience, and we look forward to helping you again anytime you need us!
- 5 out of 5Leonard Ferro3 months ago
During a roof replacement the team assigned noticed some deterioration of some trim and siding around one of our eves. After identifying this the team prepared an estimate and scheduled their siding team to repair the damage. The siding …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Justin Schneider3 months ago
I had multiple roofing companies come out and they gave the most detailed inspection by far.
Reply from the business
Thank you, Justin! We really appreciate you taking the time to leave a review. We believe a thorough inspection is one of the most important parts of the roofing process, and we’re glad the detail and care we provided stood out. Enjoy your new roof for many years to come!
What All-timate Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Our modern windows come with a lifetime warranty against glass breakage, so you can…”
States a founding year
“…roofing company in Chattanooga since 1999, All-timate Roofing is committed to…”
Free estimates
“…navigation (423) 419-1222 Call Get a Free Quote Toggle navigation Roofing Roof Repair…”
Mentions the BBB
“…We’re accredited by the Better Business Bureau with an A+ rating, and have even won…”
Other roofers in Cleveland
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Drain Right Gutteringclean up, courteous staff, fair pricing4.8161 ratings4.3% one and two star(423) 472-7018 | 4.8 | 161 | 4.3%7 of 161 | (423) 472-7018 |
| Best Roofing, Cleveland, TNpolite staff, timely completion, estimate5.0141 ratings0.7% one and two star(423) 464-5697 | 5.0 | 141 | 0.7%1 of 141 | (423) 464-5697 |
| Premiere Roofing Servicespolite staff, professional crew, job completion4.8141 ratings5.0% one and two star(423) 457-3239 | 4.8 | 141 | 5.0%7 of 141 | (423) 457-3239 |
| Cleveland Aluminum & Exteriorsknowledgeable staff, window replacement, roofing4.154 ratings20.4% one and two star(423) 472-0400 | 4.1 | 54 | 20.4%11 of 54 | (423) 472-0400 |
| Hep Roofingfriendliness, thoroughness, job5.051 ratings0% one and two star(423) 786-0710 | 5.0 | 51 | 0%0 of 51 | (423) 786-0710 |
| Southeast Roofing and Exteriorsroof replacement, quick work, polite staff5.044 ratings0% one and two star(423) 889-3743 | 5.0 | 44 | 0%0 of 44 | (423) 889-3743 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 377 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 30, of which 28 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.