Roofing contractor
Best Roofing, Cleveland, TN
100 Lyles Rd SE, Cleveland, TN 37323
- Google average
- 5.0
- Ratings counted
- 141
- One and two star
- 1 of 141(0.7%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Best Roofing, Cleveland, TN, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 138 | 98% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
Lower than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Best Roofing, Cleveland, TN. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- polite staff11
- timely completion9
- estimate8
- prompt response5
- great workers4
- quick repair3
- competitive cost3
- architectural shingles2
- roof installation speed2
- no upselling2
- explanation of work2
Other reviews we hold
5 more of the 5 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Holdin Myown2 months ago
Met Nicodemus walking the neighborhood handing out information for his company. Had an old satellite dish that I wanted removed. Nicodemus said he could take care of it that day. A++ he used some existing shingles we had for the repair. He also took care of some other sealing issues while he was on the roof. Price was good, work was very good. Will call Best Roofing if we ever need roofing experts again. Thank you very much.
- 5 out of 5Caley Sikes4 months ago
We had our roof replaced with Best Roofing on 4/6/26. The entire process was smooth, from getting the quote while under contract, to getting the replacement a week after closing. Nicodemus was friendly, knowledgeable and helpful and the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Caley, thank you so much for your feedback! It was an amazing experience working with you!
- 5 out of 5Christina Glidden4 months ago
Outstanding service! Thank you Nicodemous from Best Roofing for your excellent customer service and care. You answered all my questions in a timely matter, you were very transparent about cost and explaining exactly what needed doing in …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Shaun Kipfer4 months ago
Great customer service! Quick to reply. Great quality work. My roof was done in 1 day and looks amazing! Really recommend them to anyone needing a new roof or roof repairs! They are also very reasonably priced.
Reply from the business
“Thank you so much for your kind words! It’s truly our pleasure to assist you with any roofing needs .”
- 5 out of 5Michael Stewart4 months ago
Great job on our new roof. Nicademus came out with estimate same day. Worked with us on designer shingles and started job promptly. Finished in one day including clean up.
Reply from the business
Thank you so much for your feedback back Michael! Thank you for trusting Best Roofing !
What Best Roofing, Cleveland, TN says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Why Choose Best Roofing? Licensed and Certified More than 20 years of…”
Warranty offered
“…Approved in All Roofing System Lifetime Warranty Services we provide Products we use…”
States years in business
“…proudly serving our customers for more than 20 years and are ready to take any size…”
Free estimates
“…Contacts Submit Your Request GET FREE QUOTE Submit Request (#4) Contact First…”
Mentions the BBB
“…More than 20 years of Experience BBB Accredited Business Authorized and Approved in…”
Their site also states: states a founding year.
Other roofers in Cleveland
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| All-timate Roofingroof replacement, answering questions, siding installation4.9377 ratings2.9% one and two star(423) 476-6387 | 4.9 | 377 | 2.9%11 of 377 | (423) 476-6387 |
| Drain Right Gutteringclean up, courteous staff, fair pricing4.8161 ratings4.3% one and two star(423) 472-7018 | 4.8 | 161 | 4.3%7 of 161 | (423) 472-7018 |
| Premiere Roofing Servicespolite staff, professional crew, job completion4.8141 ratings5.0% one and two star(423) 457-3239 | 4.8 | 141 | 5.0%7 of 141 | (423) 457-3239 |
| Cleveland Aluminum & Exteriorsknowledgeable staff, window replacement, roofing4.154 ratings20.4% one and two star(423) 472-0400 | 4.1 | 54 | 20.4%11 of 54 | (423) 472-0400 |
| Hep Roofingfriendliness, thoroughness, job5.051 ratings0% one and two star(423) 786-0710 | 5.0 | 51 | 0%0 of 51 | (423) 786-0710 |
| Southeast Roofing and Exteriorsroof replacement, quick work, polite staff5.044 ratings0% one and two star(423) 889-3743 | 5.0 | 44 | 0%0 of 44 | (423) 889-3743 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 141 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 5, of which 5 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.