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Roof Warden

Gutter service

Drain Right Guttering

2077 Westland Dr SW, Cleveland, TN 37311

Google average
4.8
Ratings counted
161
One and two star
7 of 161(4.3%)
Tennessee median
1.9%

The first three are Google’s own figures for Drain Right Guttering, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.

Rating breakdown

4.8
161 ratings
Google’s profile shows 169
How the 161 ratings break down, from five stars to one
5
14993%
4
42%
3
11%
2
00%
1
74%
4.3%of these 161 ratings are one or two stars (7)

About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 6 of the one and two-star reviews we hold for Drain Right Guttering, most recent first.

  • 1 out of 5RUCO Inc.2 years ago

    I was given a quote and once the building was ready I contacted Drain Right to come install the gutters. It has been over two months now. I have made contact with the sales rep. He says he'll look into it. I contacted the main office the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    We have no records of a customer under RUCO. Inc. Please call the office and maybe we can help. I'm not sure you have the right company?

  • 1 out of 5Jennifer DEdited 2 years ago

    If you are here reading reviews, you may be in the market for new gutters... I will share what I learned after hiring Drain Right. First, take a look at your current gutters, look at how downspouts are attached when you visit your friends, and ask yourself what do I expect with new gutters? I wanted a sleek clean look with improved water flow. I am very frustrated with my experience, I have obstructions in the gutter beds from screws driven into the cutouts and globs of sealant over the cutouts, end pieces and corners which are barely pressed to the gutters. In places, the gutters are higher than the roof line, as shown at the downspout, which should be the lowest point for drainage. When I reached out to the company with a "100% satisfaction guarantee", Jimmy the salesman sent a long email dismissing my issues as unfounded. He informed me that this is the ONLY way to install gutters to prevent them from "breaking loose" and that if I had special requests, I should have made those when he measured for the estimate. Special requests??? I am not 12, I have lived in numerous homes with gutters and NONE of them looked like this and they didn't fall off the house, insulting me does not help. This is my lesson learned, you should ask what the finished job will look like and if they cannot share pictures, then call someone else. Also, it is Interesting that they tried to get me removed from FB, just know who you are doing business with.

  • 1 out of 5Brett Billings2 years ago

    I was out cleaning up my gutters and realized why Drain Right Gutters is cheaper than the other guys...and no Jimmy it's not because you have your own equipment and only focus on gutters. Y'all are cheaper because your installers don't care if it functions or not. Y'all came out twice to fix two different gutters that didn't drain right at all. And this one is still not draining. Can't wait to see what other ones don't work! Now I have to get up there and fix what they couldn't. Sorry but at this point I would not recommend using "NO" Drain Right Gutters.

  • 1 out of 5Ethan SchubertEdited 3 years ago

    Drain Right does not drain right I had gutters installed in November of 2022. I first noticed the issue of water spilling over the gutter in January of 2023. After multiple calls to their …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    So sorry to hear this. Our estimator will be reaching out to you shortly. The estimator will call you tomorrow. The crew who went back today spoke with someone before they did the repairs but, couldn’t get anyone to answer the door when they left to explain what was happening.

  • 1 out of 5Ricardo Martinez3 years ago

    They never get back to me after voicemails left...I'll be reaching some other business...wish me luck...

    Reply from the business

    Mr. Martinez we have no voice mails from any one by the name Ricardo Martinez. You can call any time today before 4:00 or email us at office@drainrightguttering.com. Thanks

  • 1 out of 5Fox Pliskin6 years ago

    Me and wife have been in the process of trying to get Drain Right to replace our gutters for over two months now. Little to no response to our messages and emails. I have never fought so hard in my life to give a business my money for a service.

    Reply from the business

    Sorry, I can’t find a job in our system with the name Pliskin. Estimate requests from phone calls and emails are entered in our system daily. Please call our office at 8:00 am Monday morning (423-472-7018) and ask to speak with the owner. As you can see from our 5 star reviews, we do our best to take care of our customers and want to address this issue immediately. If you have been inadvertently trying to contact another company other than Drain Right Guttering, please remove your negative review and comment from our site. Thanks

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • clean up14
  • courteous staff8
  • fair pricing7
  • timely work4
  • completed job4
  • debris removal3
  • leak repair2
  • speed of work2
  • downspout repairs2
  • quick installation2

Other reviews we hold

14 more of the 128 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Pict9003 days ago

    Drain Right Guttering did an excellent job. Highly recommended.

    Reply from the business

    Thank you so much for the 5-star review! We're thrilled to hear you're happy with the work and truly appreciate the high recommendation. Please don't hesitate to reach out if you ever need anything else for your gutters!

  • 5 out of 5Bob Poole2 weeks ago

    Showed up on time and completed the work.

    Reply from the business

    Thanks, Bob! Punctuality and quality work are what we strive for. We appreciate your support!

  • 5 out of 5Debbie Howard2 weeks ago

    Drain Right was recommended to me by a friend. They returned my call right away and were at my home within a few days to get the job done. Thank you!

    Reply from the business

    Hi Debbie, thank you so much for the 5-star review! We are thrilled to hear that your friend recommended Drain Right to you. Prompt communication and quick, reliable service are top priorities for us, so we're glad we could get everything taken care of for you right away. Please don't hesitate to reach out if you ever need our help again!

  • 5 out of 5Craig Ethridgea month ago

    Drain Right Gutterring was flexible on scheduling and price of product and install seemed very competitive to other gutters we looked at. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Scott Blankenshipa month ago

    Work was done quickly & all debris was removed. The scope of work was reviewed with me before and after the work was completed. Not cheap, but I was very satisfied with their work. Definitely recommend.

    Reply from the business

    Hi Scott, thanks for the awesome review! We’re glad we could get the job done quickly, keep communication clear, and leave everything spotless. We also appreciate the honest feedback on pricing—we always aim to deliver top-tier quality that’s worth the investment. Thanks so much for the recommendation!

  • 5 out of 5Dan Webera month ago

    The crew showed up on time and completed the job quickly. The left the property cleaner that when they arrived.

    Reply from the business

    Hi Dan, thank you so much for the fantastic review! We're thrilled to hear that the crew arrived on time and took care of business quickly. We always aim to leave every property spotless, so hearing that we left it cleaner than we found it is the ultimate compliment. We appreciate your business and look forward to working with you again!

  • 5 out of 5Steve Walkera month ago

    Just a minor repair, but was treated as if it was just as important as a large scale job. Very pleased and will definitely use Drain Right Guttering again. Highly recommend.

    Reply from the business

    Hi Steve, Thank you so much for taking the time to leave such a fantastic 5-star review! We firmly believe that no job is too small, so we're thrilled to hear you felt valued and well taken care of during your gutter repair. Treating every customer with the same high level of care and importance is exactly what we strive for at Drain Right Guttering. We truly appreciate your recommendation and look forward to working with you again whenever you need us down the road!

  • 5 out of 5Kima month ago

    The gutters on our home were absolutely ineffective and we had been struggling to get them repaired for three years. Finally, someone recommended Drain Right Guttering to us. From the moment I made the first contact with Jimmy McGowan I felt that we had found the right company, and we did! Everyone has been kind, knowledgeable, efficient, and professional. Also, they are very prompt in their communications, their scheduling of work, and their arrival time. They left the job-site clean. Our new gutters look great and most importantly, they work!

    Reply from the business

    Hi Kim, Thank you for the wonderful review! We're thrilled that after three years of frustration, we could finally solve your gutter issues. I’ll be sure to pass your kind words along to Jimmy McGowan and the rest of our crew for their prompt, professional work. Thank you for choosing and recommending Drain Right Guttering! Best, The Drain Right Guttering Team

  • 5 out of 5Greg Crossa month ago

    Great service and quick installation. Very professional.

    Reply from the business

    Hi Stuart, Thanks for the great review! We're thrilled to hear we delivered an excellent job at an excellent price. We look forward to working with you again in the future.

  • 5 out of 5Stuart Lightseya month ago

    Excellent job at an excellent price.

    Reply from the business

    Hi Stuart, thank you so much for the 5-star review! We are thrilled to hear that you were happy with both the quality of our work and the pricing. We truly appreciate your business and look forward to working with you again in the future! Best, The Drain Right Guttering Team

  • 5 out of 5Thomas Cloud2 months ago

    The men showed up at the designated time and did a great job installing new gutters. They were very courteous and professional.

    Reply from the business

    Thank you so much for the kind words, Thomas! We are thrilled to hear that our team arrived on time and provided you with high-quality service. We’ll be sure to pass your compliments along to the crew. Enjoy your new gutters!

  • 5 out of 5Karen Hudson2 months ago

    Great work on our church building. Solved a leak problem.

    Reply from the business

    Thank you, Karen! Keeping a church building safe and dry is so important, and our team was happy to help track down and resolve that leak problem. Thank you for choosing us for the job, and please let us know if we can help you again in the future!

  • 5 out of 5Paul Blount2 months ago

    Bo and his crew did a great, fast, and thorough job of cleaning our gutters! Very professional, courteous, and friendly!

    Reply from the business

    Hi Paul, Thank you so much for the 5-star review! We're thrilled to hear that Bo and the crew took great care of your gutters and delivered a fast, thorough, and friendly service. We truly appreciate your business and your kind words. Don't hesitate to reach out the next time your gutters need a tune-up!

  • 5 out of 5Clarence Williams3 months ago

    Drain Right Guttering did a superb job on repairing my gutters. Very honest and professional. I would highly recommend them. Exceptional 😃 …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Clarence, thank you so much for the 5-star review! We pride ourselves on providing honest, professional service, so it’s wonderful to hear that reflected in your experience. We truly appreciate the recommendation and were happy to help get those gutters back in top shape.

The latest post from this business

Posted by Drain Right Guttering to their own Google profile 4 months ago. Their words, not ours.

🏈🌧️ Football season is almost here! Is your patio gameday ready? Don't let late-summer rain ruin your outdoor hosting. Our Haven Underdeck Ceiling Systems catch the water draining through your deck and redirect it away, creating a dry, bright outdoor oasis beneath. Double your usable hosting space before kickoff. Contact us today! 13 hours agoLearn more

What Drain Right Guttering says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Licensed & Insured: Registered Contractor…”

  • Warranty offered

    “…job; we back our work with a solid warranty to give you total peace of mind. Give…”

  • States years in business

    “…Guttering Services Contact Us Over 30 Years of Protecting Tennessee Homes…”

  • States a founding year

    “…Us Chattanooga’s Trusted Gutter Experts Since 1992 Professional Gutter Services Across…”

  • Free estimates

    “…Get Your Free Quote Today Contact Us 2077 Westland Drive…”

  • Mentions the BBB

    “…Our Accreditations & Memberships BBB Accredited: Proudly maintaining an A+ Rating.…”

  • Family owned

    “…Across Tennessee & North Georgia Family-owned and operated, providing custom-fit…”

Their site also states: insured.

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Ranked by how many ratings Google has counted.

Other roofers we list in Cleveland
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Premiere Roofing Servicespolite staff, professional crew, job completion4.8141 ratings5.0% one and two star(423) 457-3239
Cleveland Aluminum & Exteriorsknowledgeable staff, window replacement, roofing4.154 ratings20.4% one and two star(423) 472-0400
Hep Roofingfriendliness, thoroughness, job5.051 ratings0% one and two star(423) 786-0710
Southeast Roofing and Exteriorsroof replacement, quick work, polite staff5.044 ratings0% one and two star(423) 889-3743

All roofers in Cleveland →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 161 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 160, of which 128 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.