Roofing contractor
Greenawalt Roofing Company
3530 Marietta Ave, Lancaster, PA 17601
- Google average
- 4.9
- Ratings counted
- 671
- One and two star
- 14 of 671(2.1%)
- Pennsylvania median
- 1.8%
The first three are Google’s own figures for Greenawalt Roofing Company, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Pennsylvania roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 623 | 93% | |
|---|---|---|---|
| 4 | 25 | 4% | |
| 3 | 9 | 1% | |
| 2 | 6 | 1% | |
| 1 | 8 | 1% |
About typical — the typical roofer in Pennsylvania sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Greenawalt Roofing Company, most recent first.
- 2 out of 5Drew Hohenwartera year ago
Working with Greenawalt was extremely frustrating. Their crew was incredibly negligent, I received angry texts from my neighbors that their roofers were leaving tools, sharp metal, and walking all over their next door roof (our rowhouses are connected). They also left tons of debris everywhere, they "cleaned up" by leaf blowing rusty fasteners off the roof into our yard, I spent hours cleaning debris out of our garden, including multiple RAZOR BLADES where my toddler or dog could have stepped on them. Pictured is just the screws they left on the roof after they finished. They also did a sloppy install and had to come back twice to fix it, which took them 3 months to finish. They were not communicative and I had to contact them multiple times to get someone to resolve the inadequate work. They also removed our gutters one hour before a huge rainstorm at 5pm, and left it that way. Our basement flooded that night without the gutters. Just poor planning and project management throughout working with them. Although they eventually did patch the roof and resolve the issues, getting there was a painful process and they cut corners every step of the way. I'm an architect and I would not recommend this company
Reply from the business
Thank you for your feedback. We’re truly sorry that your experience did not meet the high standards we strive for. We take your concerns about cleanliness, safety, and communication seriously, and we are reviewing them internally to ensure improvements are made. While we’re glad the work was completed, we regret that the process caused frustration and inconvenience. We appreciate you bringing these matters to our attention. —The Greenawalt Roofing Team
- 2 out of 5Ben Moorea year ago
I don’t know what to say. Had a great experience with the man who measured my home for new copper gutters. The guy was really nice and gave me confidence in the company. I had received three other estimates from other companies, but was sure I was going to be happy with the one I was about to get from Greenawalt. It simply never came. I called and spoke to the office administrator, who is actually really pleasant, and the only reason this is not a one star review. She assured me that I would get one within a day or two. Then I called a week later when I hadn’t heard anything. This time the woman was surprised at her staff for not getting back to me. A week later when I told them it still wasn’t sent, she seemed annoyed at her own team and told me she’d escalate it to management asap. So management…. Where is the estimate???? I’m shocked at the lack of professionalism.
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Ben, we sincerely apologize for the delay in sending your proposal. We truly strive for 5-Star service for all our customers, we clearly did not meet that standard in your case. Thanks you for the opportunity to provide a proposal, again our apologies for the delay in sending the proposal. The Greenawalt Team
- 1 out of 5Nic Edwardsa year ago
Communication with this company is horrible! The way my project has been handled and continues to be handled is just to much to type. I think the siding was pretty well done. Stay far away from getting windows through this company! It was hard working with the crew as they did not speak english. They were also set up to fail. This company needs a big overhaul in leadership, accountability, and communication. I noticed the “owner” comments on these reviews and im hoping to speak with them. I have been trying to contact your project manager for about a month and have yet to speak with them. My project was an estimated 2 day job. It started 4/9 and has still not been finished.
Reply from the business
We’re very sorry to hear about your experience and truly appreciate the feedback. While we’re glad you’re satisfied with the siding work, we understand your frustration regarding the delays and communication challenges, especially related to the windows. The issues stem from an unexpected manufacturer defect, and we’ve been actively working to resolve it as quickly as possible. Our team has reached out directly and remains committed to seeing your project through to completion. Please know we take your concerns seriously and are using this as an opportunity to strengthen communication and accountability across our company.
- 1 out of 5Seth BrownEdited 2 years ago
Great job done with the roof! But communication is terrible! Took over 2 years to get job done because they always said they couldn't get my shingles until I finally talked to a higher up and then magically overnight they were found after over 2 years with a patched hole in the roof!
Reply from the business
Seth, Thank you for your positive feedback on the roof installation. We sincerely apologize for any communication issues you experienced. Clear and open communication is something we typically pride ourselves on, and we regret any inconvenience caused. You signed your contract on 9/15/23 and we were fully complete on 12/11/23. This may seem like a long time but we were able to not only locate but freight in the discontinued shingles from the other side of the country in this time. 2 years is a false statement. We worked diligently behind the scenes to locate discontinued shingles and truly appreciate your patience. If you have specific concerns, please reach out directly to Travis@Greenawaltroofing.com
- 1 out of 5Dave Montalvo2 years ago
Called for an estimate for a repair. I was told that they do not do repairs unless a new roof is being installed.
- 1 out of 5Miles YiengstEdited 5 years ago
They came out to look at my leaking roof. To which they told me i needed a patch or 2. $400 later and it was fixed! Or so i thought... 6 months later the same leak appeared. I called them out again, and without even going on my roof, they said i needed the brick repaired on the side of my home. At this time they also (unofficially) quoted a replacement of my roof at close to 3 times the cost that I ended up getting it done for. I called the mason they recommended and it was going to be just as much for the brickwork. At this point I figured I should get another opinion on the roof, so I called another company. They Actually went on the roof, and said they wouldn’t repair it, only replace it because it is in such bad repair. They also quoted it way lower, so I went with them. It was the roof afterall, not the brick. Edit: please stop harassing us via telephone. This is simply a google review. Would rate 0 stars if possible.
Reply from the business
Hi Miles - we are upset that you feel we failed you on your roof. After reviewing your file it appears you had a leak and wanted it assessed on a rubber roof. We relayed to you that the roof was not in good condition but your wife was not thrilled about a replacement when we spoke to her. We understand a new roof isnt always financially feasible so we expressed that we would do whatever we could to get the leak to stop. We completed a repair in May of 2019. After the leak returned in 6 months we returned (free of charge) to see what else we could do since replacement still didnt seem to be a financially feasible option. Your brick and roof to your house were in such bad disrepair we recommended also having a mason out which we felt may be also contributing to water infiltration. While we expressed a new roof was the only guarantee, we didnt have the opportunity to present one in this situation. We may feel this review is unfair but do understand that the situation was frustrating and we always strive to make for a better experience. We have tried to reach you with no success so if there is anything else we could do for you please feel free to reach out to the office.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement87
- gutters79
- siding54
- estimate45
- gutter replacement27
- courteous staff24
- color selection11
- quick installation8
- skylight replacement6
- downspout replacement4
Other reviews we hold
14 more of the 403 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Tekita Lockharta week ago
I cannot say enough positive things about my experience with Greenawalt Roofing Company. I had an active leak affecting my bedroom and bathroom and needed my two-story duplex roof tarped as soon as possible, I contacted Greenawalt on their website on June 30, and I honestly did not expect such an immediate response - especially at the beginning of July. To my surprise and relief, Brandon, a representative of Greenawalt, came to my home the very next day, July 1, to inspect the roof. Brandon also took the extra step of tarping it to temporarily stop the active leak. That was something I wasn't expecting, and it provided me with tremendous peace of mind! Brandon also inspected my attic for additional leaks and signs of mold. He patiently answered questions, explained the process clearly and made sure I understood what to expect if I decide to move forward. Brandon assured me that they (Ashlea & Christina, & crew) would work quickly to address my roof damage caused by the wind storm from early June. What stood out the most was that they followed through on what they said they would do. Their word is their bond, and that is something that can be very hard to find these days, From the beginning, Greenawalt Roofing Company demonstrated excellent communication, professionalism, knowledge, and genuine concern for their customer. They listened to my concerns and expectations and made sure I felt heard and understood. I was grateful to know that someone, Brandon and team, was taking my situation seriously and working to protect my home. Their customer service centered approach made a stressful situation much easier to manage. I highly recommend Greenawalt Roofing Company to anyone looking for a knowledgeable, professional, responsive and trustworthy roofing company. They truly went above and beyond for me and my family! I am extremely grateful for their help. A well deserved five stars!
Reply from the business
Tekita, thank you so much for the kind words and five-star review! We’re glad Brandon and our team could help protect your home and give you peace of mind. We truly appreciate your trust in Greenawalt Roofing!
- 5 out of 5Elizabeth Svolto-Pattersona week ago
The team at Greenwalt Roofing were fantastic! Christina was exceptionally helpful and helping us get our roof repair scheduled. She worked with us as we needed needed to navigate having solar panels removed from my roof prior to them being able to complete the job. Working with the solar panel company proved to be very time-consuming, but Christina and her team were very patient and maintains open communication with us until we can get the job scheduled. The team arrived on time and were very efficient and polite. . They took care and removing all trash and left my yard and my roof in better condition than they found it. I would surely do business with Greenwalt Roofing again.
Reply from the business
Thank you so much for the five-star review! We’re glad Christina and the Greenawalt Roofing team could make the process easier and keep everything on track.
- 5 out of 5Donna Miller2 weeks ago
Responded quickly, kept me informed, roofers worked hard, repairs look great. Can't ask for more than that. Thanks, Greenawalt!
Reply from the business
Donna, thank you so much for the kind review. We’re glad our team was able to respond quickly, keep you informed, and complete repairs you’re happy with. We appreciate you trusting Greenawalt Roofing with your home!
- 5 out of 5David Shaffer2 weeks ago
Everyone I dealt with were great. The price was good. We were shocked when we agreed to move forward, and by the following week had a new roof Would recommend Greenawalt to anyone!
Reply from the business
Thank you so much for the great review! We’re glad to hear everyone you worked with made the process a positive experience, and that our team was able to move quickly once you were ready to move forward. We truly appreciate your recommendation and your trust.
- 5 out of 5Deb Sheaffer3 weeks ago
My husband and I chose Greenawalt based on 3 different bids of notable siding and roofing companies. Our home is 50 years old and needed some help. Now it looks brand new! The quality of product, the efficiency of timeline, exemplary work ethic and final product all have been truly proficient and appreciated. We are overjoyed with the new look and thank the Greenawalt team!
Reply from the business
Deb, thank you so much for this wonderful review. We’re honored that you and your husband chose Greenawalt Roofing after comparing multiple companies. It’s great to hear your 50-year-old home looks brand new and that you’re happy with the product quality, timeline, work ethic, and final result. We truly appreciate your trust and kind words!
- 5 out of 5Timothy Handley3 weeks ago
Very professional job. My roof looks wonderful.The team led by brandon and Ashley did a wonderful job!!! Highly recommend them.
Reply from the business
Timothy, thank you for the great review! We’re so glad to hear you’re happy with how your roof turned out. We’ll be sure to share your kind words with Brandon, Ashley, and the team. We truly appreciate your recommendation and your trust.
- 5 out of 5Claire McGuire3 weeks ago
Well done and accommodating. Siding replacement
Reply from the business
Claire, thank you for the kind review. We’re glad to hear your siding replacement went well and that our team was accommodating throughout the process. We appreciate you trusting Greenawalt Roofing with your home!
- 5 out of 5Kate Wickenheiser4 weeks ago
Great service from all involved, would definitely use Greenawalt again.
Reply from the business
Kate, thank you for the kind review! We’re glad to hear you had a great experience with everyone involved. We truly appreciate your trust in Greenawalt Roofing and would be happy to help again anytime.
- 5 out of 5Larry Tedder4 weeks ago
I was fully satisfied with every aspect of getting gutter guards. Greenawalt Roofing is a top-notch company for Service and Quality.
Reply from the business
Larry, thank you for the great review! We’re glad to hear you were fully satisfied with your gutter guard project and the service you received. We truly appreciate your kind words and your trust in Greenawalt Roofing.
- 5 out of 5Marc Nowacki4 weeks ago
Prompt, courteous, professional. Excellent work done quickly at a great price. No mess, just great work by great people!
Reply from the business
Marc, thank you for the great review! We’re happy to hear our team was prompt, courteous, professional, and left everything clean when the work was done. We truly appreciate your trust in Greenawalt Roofing.
- 5 out of 5Pam Reinharta month ago
Greenawalt was recommended to us through a family member. I’m so happy we hired them to do our roof and gutters. The communication was great. Everyone we came in contact with was so nice. The crew that came to do the work did a great job …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Pam, this made our day! Nothing beats hearing from a happy homeowner. We take a lot of pride in clean job sites and clear communication, so thank you for noticing. Tell your family member we owe them one! 🙌 …
- 5 out of 5Tom Daviesa month ago
I got a notice from my HOA that a section of flashing on my roof had come loose and needed repair. Since I was going to be away from Lancaster for an extended period of time, I contacted Greenawalt Roofing about the work. They sent someone out that same day to inspect the roof and sent me an estimate. I okayed the work and they got it on their schedule within a week or so. I am very pleased with the work and the level of communication from the company.
Reply from the business
Tom, thank you for the thoughtful review! We’re glad our team could get out quickly, inspect the roof, and help with the flashing repair while you were away from Lancaster. We truly appreciate your trust in Greenawalt Roofing and are happy to hear you were pleased with the work and communication.
- 5 out of 5Mike Ha month ago
Wonderful company. Everything from the evaluation to the completion of the roof repairs went great.
Reply from the business
Mike, thank you for the great review! We’re glad to hear everything went smoothly from the evaluation through the completion of your roof repairs. We appreciate you trusting Greenawalt Roofing with your home.
- 5 out of 5Michael Keefera month ago
Definitely the best roofing company I've dealt with. The roofing and siding look great and have held up against some pretty strong storms the last couple years. I did have 1 issue, but I won't knock them a star because they are a GOOD company and actually honor their warranties. There wasn't enough ice barrier around the edges and the past winter had some heavy ice build up. But they went in and expanded the coverage in those areas and repaired the minor water damage to the ceiling. It's a pretty aggressive shaped roof with two large valleys coming together and it caused a huge ice bridge to form so definitely a bad design for the original roof lol. But with the extra coverage I haven't had any issues since. They are very fair with pricing. I only had 1/2 the siding coveraged in the repair coverage but they did the entire house for that quote amount so I was still able to get the entire house done.
Reply from the business
Thank you again for your kind words and for choosing Greenawalt Roofing. We’re grateful to have earned your trust.
The latest post from this business
Posted by Greenawalt Roofing Company to their own Google profile 4 months ago. Their words, not ours.
From “let’s move forward” to a brand-new roof by the following week, that’s the kind of smooth experience we work hard to deliver. Thank you, David, for trusting Greenawalt Roofing and recommending our team. We’re grateful for your five-star review! 📞 717-898-6000 🌐 greenawaltroofing.com 📍 PA License #PA36262 #GreenawaltRoofing #HappyClient #FiveStarReview #RoofReplacement #CustomerExperience #PennsylvaniaHomesAug 9, 2026
What Greenawalt Roofing Company says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…and producing a finished product guaranteed to satisfy our customers. Superior…”
States years in business
“…remained a family-owned business for over 22 years, maintaining consistent leadership…”
States a founding year
“…PA Roofing, Siding & Gutters Since 2004 --> Local Phone Numbers 1 (888)…”
Free estimates
“… 1 (888) 567-6631 Current Specials Free Estimate About Us Who We Are Our Team Why…”
Financing available
“…replacement budgeting and ask about financing options for qualified homeowners with…”
Family owned
“…Gutters Greenawalt Roofing Company is a family-owned, award winning local roofer providing…”
Other roofers in Lancaster
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| The Exterior Companyroof replacement, answering questions, insurance claim assistance4.82,230 ratings3.8% one and two star(717) 621-5097 | 4.8 | 2,230 | 3.8%84 of 2,230 | (717) 621-5097 |
| Joyland Roofingestimate, courteous staff, gutter replacement4.9760 ratings2.5% one and two star(717) 906-7791 | 4.9 | 760 | 2.5%19 of 760 | (717) 906-7791 |
| Zimmerman's Roofingknowledgeable staff, thoroughness, courteous staff4.9581 ratings1.5% one and two star(717) 351-7928 | 4.9 | 581 | 1.5%9 of 581 | (717) 351-7928 |
| George J. Grove & Son Inc.professional staff, window replacement, siding installation4.9430 ratings2.3% one and two star(717) 393-0859 | 4.9 | 430 | 2.3%10 of 430 | (717) 393-0859 |
| Best Contracting Roofing & Exteriorsthoroughness, courteous staff, siding repair4.9351 ratings1.4% one and two star(717) 283-4524 | 4.9 | 351 | 1.4%5 of 351 | (717) 283-4524 |
| Moser Roofing Solutionsthorough inspections, courteous staff, leak repair4.9276 ratings1.1% one and two star(717) 690-2581 | 4.9 | 276 | 1.1%3 of 276 | (717) 690-2581 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 671 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 511, of which 403 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.