Roofing contractor
Grace Roofing And Construction LLC
1145 Chambers St, Eugene, OR 97402
- Google average
- 4.8
- Ratings counted
- 44
- One and two star
- 3 of 44(6.8%)
- Oregon median
- 3.0%
The first three are Google’s own figures for Grace Roofing And Construction LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Oregon roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 40 | 91% | |
|---|---|---|---|
| 4 | 1 | 2% | |
| 3 | 0 | 0% | |
| 2 | 2 | 5% | |
| 1 | 1 | 2% |
Higher than most — the typical roofer in Oregon sits at 3.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Grace Roofing And Construction LLC.
- 2 out of 5Scott Browna year ago
I had my roof replaced one year ago, in August, and have been disappointed ever since. To sum up a very long review the quality of work is suspect. Communication and follow through is very lacking. I will never recommend Grace Roofing to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Scott, I am sorry you feel that way about our company. Yes, you are correct there was some miscommunication and areas of the roof that was not caught by the Forman that was covered up. Thank God our clients have a workmanship warranty and if there were any issues we would take care of it. I can't stress how hard it was to work around your schedule when we operate a business and have clients that are in the schedule too. You made it very difficult for us to schedule you in when we had availability. But you were upset and pushed us meeting for a week or, so which is very hard to set when you have other clients already scheduled. I called you to explain what was going on and why we were unable to meet which I did get emotional because I never want to let a customer down, but you were cursing every name in the book/yelling at me which was the reason for my tears. I am the owner's wife, and no man should treat a woman/person like that. It was our decision to pay you for missing work and it took a few days for me to mail off the check. What company does that? I hope you can understand that business owners are people too and we are a small company trying to meet everyone's demand. And the way you treated me and my husband no one should have to deal with. We are not perfect but we will do everything in our power to make it right. This is really sad after the abuse we took from you and making everyone feel uncomfortable to resolve this issue. Sincerely, Samantha Miller, Secretary
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- thorough cleanup4
- timely completion4
- thorough inspection3
- thorough estimate2
- rot repair2
- warranty education2
- explanation of issues2
- prompt crew2
- roof maintenance tips2
- material quality2
Other reviews we hold
14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Sheryll Moke Varnera month ago
Jason, Samantha AND their roofing crew are delightful to work with! At the end of each and every day they were here the yard was left immaculate! Roofing is a messy job but I was always able to enjoy my yard in the evenings. They also provide a portable buck for their crew to use. (This was very important to me!)
Reply from the business
Hi Sheryll, Thank you so much for your feedback! You and Mary are wonderful people and you are right construction in roofing can be messy through the process of getting a new roof. This is why we remind our crews how important it is to clean up along the way and and the end of the day because that is one of the biggest concerns hour clients have and it is important to us that they are in safe, clean environments. I am so happy that you are happy with our services! Sincerely, Samantha, Owner
- 5 out of 5Laurie Landera month ago
I had a great experience with this company. The owner and his wife explained everything, electronically sent a detailed estimate. In spite of the noise and debris, it was a very pleasant experience. Grace roofing crew was pleasant, bantering and laughing back and forth and worked very very hard. They cleaned up thoroughly when they were done and I would totally recommend them to everyone I know.
- 5 out of 5Shelley Ruch2 months ago
We recently had our roof replaced by Grace Roofing & Construction and could not be happier with the results. The roof turned out absolutely beautiful, and the pricing was very fair for the quality of product and workmanship we received. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Shelly and Dale, thank you for the very heart felt message. We always feel honored when customers choose Grace. Thank you for your hospitality !
- 5 out of 5QLara Wollock3 months ago
I called to see if they could check my roof which was leaking into my kitchen. They came promptly, and did a quick temporary fix until they could come back to patch it permanently. Always friendly, very knowledgeable, and fair pricing. They take the time to explain things, and showed me photos of the issue and the repair. Happy to support a local, family-owned business. They are great!
Reply from the business
Q, Thank you so much for your review . We are blessed to have customers like you.😊 Samantha, Owner …
- 5 out of 5Lars Frejdh3 months ago
Grace Roofing did an excellent job on our roof. They were professional, reasonably priced and went above and beyond to take care of our needs and requests. We were so impressed that we had them replace our siding as well! I would highly recommend them.
Reply from the business
Lars, Thank you so much for the feed back. You and your wife are amazing clients and I am so happy you are one step closer to getting your home exactly the way you it updated. It truly looks Amazing! Sincerely, Samantha Miller, Owner
- 5 out of 5Brenda Nepute5 months ago
Thorough inspection, I found the entire team to be efficient, friendly. The guys made sure that everything was cleaned up each day. The house was done within three days as predicted the owner came back out and did a final inspection. I couldn’t be happier.
Reply from the business
Thank you Brenda! It was a please being at your service. We really appreciate the time to write a review. Jay
- 5 out of 5Andreas Wenzel8 months ago
I called them to look at a small leak. Instead of selling me in an expensive repair, Jason walked me through how water might be getting in, applied a little bit of caulk to exposed nails, and explained a low cost diy option to fix an issue …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Anita Garrison9 months ago
We hired Grace Roofing and Construction to replace our roof on our residence and shop. Jay and Samantha are very honest and upfront with the entire process and take pride in providing the highest level of service. They have an A Team of employees that showed up early every day and worked on a Saturday due to rainy weather. We can’t forget Payton who runs a very smooth office and returns emails and phone calls promptly. We are so grateful for the quality of work performed and the beautiful new roof! A BIG thank you to Grace Roofing and the entire crew!
Reply from the business
Wow! We are so honored and blessed to have worked on your beautiful home. I am so happy you love your new roof and thank you again for your patience and sincerity with our crew. And timeline of getting the project done. … More
- 5 out of 5Kemberly Coley10 months ago
Grace Roofing did an amazing job. Kept us in the loop the whole time. We were out of town. The sent us photos of the whole process. We would highly recommend Grace Roofing. Competitively priced and honest. Not a fly by night company.
Reply from the business
Kemberly, thank you so much for the review and kind words. It was our pleasure! Thank you for choosing Grace Roofing.
- 5 out of 5Georgiana Kovella year ago
From the moment it started it was the best experience with a contractor since living here. They took the time to educate me on the products, the difference with the warranties and even showed me the products. It was a 2 day process of roofing my old house, but they were amazing. The owner was here, actually on the roof inspecting and helping his team. My roof is beautiful and was done in a very timely manner and they were super clean each day. I would highly recommend them over and over and over.
Reply from the business
Thank you so much Georgianna! Device is really important to us. Thank you for noticing and your kind words. It was a pleasure working for you!
- 5 out of 5Beth Blackwella year ago
We truly cannot recommend Grace Roofing highly enough! Jay, Samantha, and their entire crew were an absolute pleasure to work with. Jay was incredibly conscientious—he stayed in constant communication with us throughout the project, keeping …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Wow! First off you are amazing clients. Your home is absolutely gorgeous. Thank you so much for the opportunity it really means the world to us. Sincerely, Samantha, Owner
- 5 out of 5GI Jane GI Janea year ago
Grace Roofing team responds with integrity and speed. They stepped in and repaired a terrible festering problem caused by someone else’s mistake. Thank you, and Bless Grace Roofing! Samantha, Jason and Team, You have given us …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your feedback Joan! We really strive to help in any way we can. I appreciate your review and will let my team know. You are so kind and I do hope your situation with the subcontractor gets settled sooner than later. Sincerely, Samantha-
- 5 out of 5Steven Hansena year ago
Jay and his team at Grace Roofing are the best! We got a new roof installed January 2025 and Jay and his team did outstanding work. They communicated well, showed up on time, and finished the job in less than a week. He inspected our roof …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Steven, Thank you so much for your review. You are so kind and patient through this whole process. I am happy you are pleased and felt we took good care of your roofing project. Thanks for the pictures! Your home is beautiful! Sincerely, Samantha
- 5 out of 5Jay Priesta year ago
Working with Grace Roofing was great. In mid-November, they replaced the roof on my 1500 sqft home in a couple of days from old removal to completion, including repair of minor rot in the valley for the garage. Clean up was thorough and all …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Jay so much for your feedback! Coastal jobs can be risky and I am so glad we were able to get you in at the perfect time. Great news to hear a how the roof is holding up! GAF Timberline Series is the best product out there for these very reasons. Sincerely, Samantha
The latest post from this business
Posted by Grace Roofing And Construction LLC to their own Google profile 2 months ago. Their words, not ours.
Owner Jay Miller getting ready to tear off.Aug 11, 2026
What Grace Roofing And Construction LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We Are Licensed With All Roofing Manufacturers…”
Insured
“…& Sunday: Closed CCB# 192965 Licensed, Insured & Bonded Proudly Serving Eugene…”
Bonded
“…Closed CCB# 192965 Licensed, Insured & Bonded Proudly Serving Eugene, Springfield…”
Warranty offered
“…GAF Preferred Certified Silver Pledge Warranty New Construction Roofing Small…”
States years in business
“…With over 28 years of experience, you can trust us with…”
Free estimates
“…Contact Us Today For Your FREE Quote! Please enable JavaScript in your…”
Family owned
“…WHY CHOOSE GRACE ROOFING? Family Owned and Operated Owners Jay and Samantha…”
Other roofers in Eugene
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Buzzline Roofingprofessional crew, respectful staff, quick completion4.9277 ratings2.2% one and two star(541) 515-4202 | 4.9 | 277 | 2.2%6 of 277 | (541) 515-4202 |
| Home Pros Roofing and Sidingpersonable staff, professional crew, thoroughness4.9222 ratings1.8% one and two star(541) 799-0334 | 4.9 | 222 | 1.8%4 of 222 | (541) 799-0334 |
| Weather Built Homes - Eugeneknowledgeable staff, personable staff, siding installation4.9220 ratings3.6% one and two star(541) 225-5817 | 4.9 | 220 | 3.6%8 of 220 | (541) 225-5817 |
| Huey & Sons Roofingpolite staff, new skylights, professional bids4.8168 ratings3.6% one and two star(541) 688-1112 | 4.8 | 168 | 3.6%6 of 168 | (541) 688-1112 |
| Klaus Roofing Systems of Oregonknowledgeable staff, thoroughness, roof replacement estimate4.9167 ratings2.4% one and two star(541) 275-2202 | 4.9 | 167 | 2.4%4 of 167 | (541) 275-2202 |
| Expert Roofing Services LLCnew roof, efficient crew, quick completion4.8166 ratings4.2% one and two star(541) 607-2889 | 4.8 | 166 | 4.2%7 of 166 | (541) 607-2889 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 44 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 21, of which 19 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.