Buzzline Roofing

All 5 of the one and two-star reviews we hold for Buzzline Roofing, most recent first.

• 2 out of 5Chuck 746011 months ago

  Included in the bid was a custom-molded pan to replace the existing flashing around the chimney. This wasn't done at all. Instead they spray painted the old rusted flashing black and sent me a picture of it like it was new. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the feedback. We did return to address the chimney flashing and vent connection after they were brought to our attention, and we always want to know when something doesn’t meet expectations so we have the chance to make it right. Feedback like this helps us continue refining our process so details don’t get missed.

• 1 out of 5ToriEdited a year ago

  It is a shame when an owner of a company will not admit that they could possibly not be in the right.And the Better Business Bureau gives them a big old goose egg. Buyer beware

  Reply from the business

  Thank you for your feedback. We genuinely regret that your experience with our company did not meet your expectations, and we appreciate the opportunity to clarify the situation for potential customers. When we completed your roofing project in 2022, we were committed to ensuring your satisfaction. After you reached out two years later regarding the water issue, we conducted a thorough inspection and discovered several contributing factors that were not related to the installation of your new roof: 1. Proud Roof Line: The ridge of your roof is 6 inches longer than the gutter, leading to potential water overflow. 2. Slight Sagging: Some sagging is common in roofing, which can direct water toward the edges. 3. Preexisting Conditions: There were moisture issues in the wood before our work began, which we had to address during the project. While we offered a solution to install metal fascia to help manage water flow, it’s important to note that existing structural issues can affect how water interacts with the roof. We have made significant efforts to assist you, including providing free repairs beyond our contractual obligations. Regarding the awning, we made a good faith effort to reflash it professionally, improving its condition. However, when you continued to requested additional work at no charge, we realized that we were unable to meet those needs beyond our contractual obligations and best efforts. We regret that you felt dissatisfied with our resolution. Please know that our goal is to address all customer concerns to the best of our ability. We truly value the trust our clients place in us and strive for transparent communication throughout every project. Thank you for sharing your experience, and we hope you find a resolution that works for you.

• 1 out of 5Heather and Michael Paterson2 years ago

  Do not use this company. We are honestly shocked by our experience after all of the great reviews. No one on the job site spoke English, with the lead only being 18 years old. My nieces room was flooded, and the debris was left everywhere on the roof, in the yard, and in the koi pond. My sister had to call the owner to get the crew to come out and clean the job site. Neal, the owner and estimater, never came to supervise this bad workmanship and mess. Damages to my daughter's room and pond have already cost $3,000. Please save yourself the stress and do not use this company. We will update if this situation is resolved and if the owner fixes this mess. My sister had to get on the roof to find work that wasn't finished and vents that were not fixed. Last night, there were shingles flapping in the wind, and the roof was supposedly done. There are reviews on here about the team communicating throughout the project, and not one person could even speak English. When my sister ran out to tell them the roof was flooding inside, no one understood her or the urgency. When spending tens of thousands of dollars, in this case, $41,000+, you want to trust the company, and we clearly should not have.

• 2 out of 5Chain Breaker4 years ago

  Malarkey is more than just the shingles they put on it reflects throughout the company. Just some average joes, trying to be nice but its jumbled condescension. Av club videos of running water down waterproof dry in material???

  Reply from the business

  We're sorry you feel this way. The video you're referring to is one we made so our potential and existing clients can see the quality of the shingles we use and the craftsmanship that goes into our work. If you have a complaint about the quality of our services, please feel free to email us at office.orroofguys@gmail.com

• 1 out of 5Tushar Tuliani5 years ago

  Had them give us a quote for our roof replacement prior to solar panel installation. After multiple phone calls and coordination with the solar panel contractor they decided to back out of the project. Fairly uncoordinated and lackluster effort on their part despite me going to bat for them with my solar contractor.

  Reply from the business

  This is unfortunate that Tushar felt the need to give us a 1 star review. At no time did we enter into a contract with Tushar, nor provided any work for him. This was not a “lack luster” effort by any means. We looked into the project in … More

• professional crew43
• respectful staff23
• quick completion14
• skylight replacement13
• daily cleanup11
• bid process8
• sun tunnel installation3
• roof removal3
• vent installation3
• rotten wood replacement2

14 more of the 27 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jeannie Sterry2 weeks ago

  Great experience, highly recommend this group of humans to help with your new roof! The cost estimate, understanding of the product and process, laying the roof, and collecting payment, this process has been seamless and left me feeling …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Jeannie, thank you for the thoughtful review. We know a new roof usually isn't on anyone's wish list, so we're glad we could make the process feel straightforward and leave you feeling confident. We appreciate the opportunity to work with you.

• 5 out of 5Ila Auslanda month ago

  Had a total roof replacement and was very happy with the service. The work was done in a very timely way. The men who worked on the job we’re all very polite and respectful of my property. Their price was one of my lowest three bids. I would definitely recommend Buzzline and use them again.

  Reply from the business

  Ila, thank you for the thoughtful review. We're so glad your roof replacement was a great experience from start to finish. We truly appreciate the opportunity to work with you and your recommendation.

• 5 out of 5you are here (center of infinity)a month ago

  Impressive. Replaced 3 roofs on my property in 2 days and did a great job. The company has its act together. Clear communication. Remarkably well-defined efficient, streamlined process, and optimal equipment to make quick clean work of it. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the thoughtful review. We're glad the communication and process made the project straightforward from start to finish. We appreciate the opportunity to work with you and the trust you placed in us.

• 5 out of 5Nest Westa month ago

  Excellent roofers and there when you need them.

  Reply from the business

  Thank you for the review. We appreciate the kind words and the opportunity to work with you.

• 5 out of 5Jared Giacomelli2 months ago

  Buzzline did a fantastic job! They communicated very well with us and performed the work as scheduled on time. I would recommend them to anyone needing a roof replacement. They are very detailed and thorough.

  Reply from the business

  Jared, thank you for the review. We're glad the communication, and attention to detail stood out throughout your roof replacement. We appreciate the opportunity to work with you.

• 5 out of 5Brian the Builder (Eugene O)2 months ago

  I would certainly hire Buzzline Roofing again. Neil the owner, cares about his business and his customers. It shows with everything they do, every step of the way. I am general contractor who is most particular about which subcontractors I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Brian, thank you for the kind words and for the trust you've placed in us. We appreciate the referrals and the opportunity to work with someone who understands the importance of doing things the right way. It was a pleasure working with you.

• 5 out of 5Randy FultzEdited 2 months ago

  What a fantastic job you guys did with the tear-off, installation and cleanup! Very pleased that there were no cost increases from your original bid. We give you our highest recommendation.

• 5 out of 5Todd Culver2 months ago

  The whole experience was great. Paul, Neil, and the crew were very professional and fast!

  Reply from the business

  Really appreciate you sharing this. Glad the whole roof replacement process went smoothly and that the crew took great care of you while getting everything done quickly and professionally. We appreciate the trust.

• 5 out of 5Gary E. Taylor3 months ago

  Replace an old roof. Beautiful job. On time, respectful of property, great cleanup.

• 5 out of 5Dan Porter3 months ago

  I ended up with nine companies bidding on my roof I ended up using Buzzline Roofing because they superseded the Rest by large margin in every area. 1) Follow though: they showed up every single time when they said they would and fulfilled all of the expectations that they gave from the very beginning to the end 2) Communication: I never had to wonder when they were doing anything because they told me when they were going to do it and they did it at that time 3) Staff: All of the staff were friendly courteous and professional from start to finish 4) Roof: Beautiful, they gave me clear options and choices of what I wanted with a lot of detail including able to drive by past projects to see how it looks on other houses. 5) Bid: this was so awesome, I had a one-page bid that was clear and concise without pages and pages to weed through and figure out what was going on 6) Price: What can I say? I was expecting a price that was the same or more than everyone else but to my surprise they were the least expensive of anyone how in the world does that happen, amazing. I could go on and write a book but I wanted to stay as simple as possible and get the point across you will not be disappointed if you use them.

• 5 out of 5James Porter3 months ago

  I will echo the many 5-star reviews already here. Buzzline is a professional service company. Their detailed quote provided all the information I needed to know. They asked for only $500 down, which sweetened the deal. They showed up when …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Kendra Pennington4 months ago

  We couldn’t be happier with the work done by Buzzline! From start to finish, their team was professional, reliable, and highly skilled. They arrived on time, explained the process clearly, and handled everything with care. The quality of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you—we really appreciate you taking the time to share this. Glad the whole process felt clear from start to finish and that the crew took great care of everything, including the cleanup. It means a lot to hear how happy you are with the roof and the communication throughout.

• 5 out of 5Dallas Cooper4 months ago

  Buzzline was very professional in all aspects of the roofing project...I am very satisfied with their work...highly recommend them.....

  Reply from the business

  Thank you for the recommendation—we really appreciate it. Glad everything came together the way it should and that you were satisfied with the work

• 5 out of 5Laurie McClain-Hodson4 months ago

  I have been working with Buzzline Roofing for a few years now and I have been very happy with their work. They are prompt and communicate well. I would highly recommend them.

  Reply from the business

  Thank you for the continued trust over the years—that really means a lot. We’re glad our team has been consistent with communication and follow-through. We appreciate the recommendation.

Roof Repair or Replacement? A Springfield Homeowner’s Guide A leak, missing shingle, or patch of moss does not always mean you need a new roof. The right answer depends on the condition of the whole roofing system, not only the spot that first caught your eye.Aug 12, 2026Learn more

• Licensed

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• Bonded

  “…We are fully licensed (CCB #199878), bonded, and insured, ensuring a safe and…”

• Warranty offered

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• States years in business

  “…If your roof is over 20 years old, has widespread shingle curling…”

• States a founding year

  “…& Repairs Serving Lane County Since 2010 541-515-4202 Start My Free Roof Quote…”

• Free estimates

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• Financing available

  “…Maintenance Real Estate Roof Inspection Financing Options All Services About About Buzzline Our…”