Roofing contractor
Florida Southern Roofing and SheetMetal, Inc.
6653 19th St E, Sarasota, FL 34243
- Google average
- 4.7
- Ratings counted
- 235
- One and two star
- 16 of 235(6.8%)
- Florida median
- 2.5%
The first three are Google’s own figures for Florida Southern Roofing and SheetMetal, Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Florida roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 206 | 88% | |
|---|---|---|---|
| 4 | 9 | 4% | |
| 3 | 4 | 2% | |
| 2 | 4 | 2% | |
| 1 | 12 | 5% |
Higher than most — the typical roofer in Florida sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 14 one and two-star reviews we hold, most recent first.
- 1 out of 5Juan Ma day ago
If you love getting your car hit at a Publix parking lot and running off down bee ridge rd at 10:26pm these are your guys!
Reply from the business
Juan, we are sorry to hear about your experience last night. This is not something we take lightly, and we would like to speak with you personally to learn more about what happened. Please give us a call at (941) 954-8811 and we will do our best to help. Florida Southern Roofing
- 2 out of 5Lewis UngerEdited a year ago
Excellent! I would highly recommend Florida Southern Roofing anytime. They are very courteous and highly responsive to the issues I had. The tech that was here yesterday, Horacio and his partner busted their asses, repairing my issue. They spent the entire day here making sure all the damage was ripped out and repaired. FSR has always been very responsive, and on time, each time! Thanks again! Follow up… well sad to say while they are responsive, they (in my opinion) aren’t hiring qualified nor are they training good people. Service has definitely gone downhill.
Google cut this review short. The full text is on their Google profile.
Reply from the business
We’re very sorry to hear that your recent experience has changed your opinion of our service. That is not the standard we aim to provide, and we take concerns about workmanship, training, and professionalism very seriously. Our team would appreciate the opportunity to better understand what happened and work toward making this right. Please contact our office directly at your convenience so we can review your concerns and address them properly. Thank you again for bringing this to our attention.
- 1 out of 5Kathy SWC3 years ago
Waited weeks for an appointment, then waited hours for the representative for that appointment. Didn’t show. No word from him. I’ll use someone else!
Reply from the business
We do our best to arrive within the scheduled appointment window every time and, on the rare occasion that we cannot make it in time, we do our best to communicate with the client. Unfortunately, we fell short on this occasion, and we apologize for the inconvenience that caused you. Sincerely, The Team at Florida Southern Roofing
- 1 out of 5Tom Pellegrino3 years ago
They came and put a tarp on after hurricane ian, $2200. Then told me they would be out for an estimate, never showed. They called 2 times to let me know that they would be out soon and never showed. I called 2 more times and they never showed.horrible customer service.
- 1 out of 5John Manoush3 years ago
I cannot recommend a business that does not have the courtesy or professionalism to return my calls asking for an estimate. On an initial call they took my name and phone but did not call back. I waited nearly 2 weeks then left them a voice mail, then a 2nd VM after another week. Nothing but wasted time and effort.
Reply from the business
Under normal circumstances, I would completely agree with your assessment of our follow-up. However, the sheer volume of calls in the wake of Hurricane Ian has made it impossible for us to return calls as quickly as we're accustomed to. Our office staff has been working nonstop to return as many calls as possible each day, but it's simply going to take us some time to work through the thousands of calls we’ve received since the storm. We apologize for the inconvenience, and we hope you were able to find someone who could address your roofing concerns in a timely manner. Sincerely, Brian Wallace President Florida Southern Roofing and S/M, Inc
- 1 out of 5Joe Cobert4 years ago
FL Southern Sold me a TPO roofing system, flat roof.. tapered to have no roof standing water. They removed any sub-strait plywood that was questionable. They say now it's settled and here shouldn't be any swells holding water.. I'm not done …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mr. Cobert, I’m truly sorry we were unable to meet your expectations. Unfortunately, your home had severe settling causing deflection in the roof deck. During the re-roofing process we added the ¼” per ft slope as proposed in our contract. This did have success in creating positive drainage on your flat roof. Images prior to us re-roofing your home show your roof completely underwater. The small “bird baths” at the perimeter are to be expected and dissipate quickly. Your new roof meets or exceeds all manufactures and code requirements for positive drainage and will service your home well.
- 1 out of 5David F4 years ago
Highly unsatisfied. Our condo association hired this company and we asked before our roof was repaired what measures were expected to remove all nails from the front lawns where we walk with our dogs. My spouse stepped on one nail and luckily it did not go through the sole, another punctured one of our bicycle tires. In all 5 nails were found and I wish I could upload pictures of them all. Calls to Carlos were not returned and one call the associate ended up hanging the phone up on me.
- 1 out of 5michael brennan5 years ago
I called this company because of their reputation. I just wanted a basic external roof inspection before hurricane season. Called on a Friday, was told someone would get back to me on Monday. By THURSDAY I decided to call again. The woman …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mr. Brennan, thank you for taking my call to discuss your review. As discussed, we do apologize for the way your inquiry was handled. We certainly understand why you would expect better. We have addressed this with our team and hope to improve from your feedback and this experience. Someone from our team should have reached back out to you within 24 hours and understood you were not looking for an extra thorough real estate purchase type inspection and report, rather a simple roof checkup. We do both and should have offered both to you. Sincere apologies - Cindi, Florida Southern Roofing
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement20
- leaks11
- respectful crew11
- tile roof10
- inspections9
- thorough staff8
- new roof8
- daily cleanup5
- roof warranty2
- respectful of property2
- efficient crew2
Other reviews we hold
14 more of the 203 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Christine Michaels2 days ago
I'm writing this review because I received such excellent repair services from Florida Southern Roofing for my recent roof leak. I especially want to commend three of their employees: Mary Dietch, Service Coordinator, for her prompt …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Peter Capodice2 days ago
Florida Southern Roofing is amazing! Chad, Misty, JR, the roof removal team and tile installation team were fantastic! Specifically the things appreciated were: No surprise pricing, daily communication, cleanliness, of work site daily and overall quality. We would 100% recommend Florida Southern without hesitation. Thank you for a terrific job on our Home Sweet Home:)
Reply from the business
Thank you so much for the amazing review and recommendation! We’re thrilled to hear that Chad, Misty, JR, our roof removal team, and tile installation team all helped make your experience a great one. We’re especially glad you appreciated the transparent pricing, daily communication, clean work site, and overall quality of the project. It was our pleasure to work on your Home Sweet Home, and we truly appreciate you trusting Florida Southern Roofing!
- 5 out of 5Morris Apple5 days ago
Have had great experience with Florida Southern Roofing in our HOA Community.
Reply from the business
Thank you so much for your kind words! We’re glad to hear you’ve had a great experience with Florida Southern Roofing in your HOA community. We truly appreciate your trust and support!
- 5 out of 5John Lintona week ago
Outstanding experience! From the estimate to the final shingle installed the Florida Southern team exceeded our expectations. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the outstanding review and recommendation! We’re thrilled to hear that the Florida Southern Roofing team exceeded your expectations from the estimate through the final shingle installation. Quality work and attention to detail are always our priorities, and we truly appreciate you trusting us with your roofing project!
- 5 out of 5Michelle Khoury2 weeks ago
My experience with Florida Southern Roofing was excellent. I would especially like to commend Juan and Rafael, They diligently worked on my roof leak in some of the hottest Florida temperatures imaginable! Even so they persisted and I am …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the wonderful review! We’re thrilled to hear you had an excellent experience with Florida Southern Roofing. Juan and Rafael truly deserve the recognition for working so diligently through the extreme Florida heat, and we’re glad they were able to get your roof leak resolved. We also appreciate your kind words about Mary and are happy to hear she was responsive and helped get you scheduled quickly. Thank you again for trusting our team... BRAVO right back to you!
- 5 out of 5Y C3 weeks ago
We had a fantastic experience working with Florida Southern Roofing. Chad Holt came out to assess the damage to our roof/ceiling that was leaking. He was professional and thorough. We booked them on Monday and the roofing technicians …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the fantastic review and recommendation! We’re glad Chad was able to assess the issue thoroughly and that Jose and Cesar completed the repairs quickly, professionally, and with such care despite the extreme heat. We also truly appreciate you looking out for our technicians with ice and water. Most importantly, we’re happy to hear your home stayed dry and protected through the heavy Sarasota storms. Thank you again for trusting Florida Southern Roofing!
- 5 out of 5Anthony Hardiea month ago
Roof repair. Michelle had someone here the morning after my call. Bill did a very good job assessing and providing a temporary fix. The technicians, Rafael and Juan, worked quickly despite the summer heat and did an exceptional job …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the wonderful review and recommendation! We’re glad Michelle was able to get someone out quickly and that Bill, Rafael, Juan, and Mary all helped make the repair process smooth from start to finish. We truly appreciate you choosing Florida Southern Roofing after seeing our work in your neighborhood, and we’re happy to hear you were pleased with the service and final result. Thank you again for trusting our team!
- 5 out of 5Cynthia KoskiEdited a month ago
We were very pleased with everyone who worked on our project. Chad Holt was professional and thorough, Jr prepared us for what to expect, and the group of employees worked nonstop and were very sensitive to our landscaping around our house. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for taking the time to review and highly recommend us. We’re happy to hear that you were very pleased with everyone who worked on your project, and we look forward to assisting you with all your roof repair, replacement, and inspection needs for many years to come! Sincerely, The Team at Florida Southern Roofing
- 5 out of 5Sherman Andersona month ago
I highly recommend working with Chad Holt. Very knowledgeable and professional.
Reply from the business
Thank you for your recommendation! We're so glad to hear you had a great experience working with Chad. His knowledge, professionalism, and commitment to helping customers make informed decisions are qualities we truly value, and we'll be sure to pass along your kind words to him.
- 5 out of 5Erik Koskia month ago
Chad Holt was knowledgeable and easy to work with. We were very satisfied with my new roof.
Reply from the business
Thank you for your wonderful review! We're delighted to hear that you had a great experience working with Chad. His knowledge and commitment to making the roofing process as smooth and straightforward as possible are qualities we truly value. We're also thrilled that you're so satisfied with your new roof!
- 5 out of 5Stacy Koskia month ago
Chad is so knowledgeable and helpful with navigating a space that can bring so confusing. Roofing is his forte
Reply from the business
We're so glad to hear that Chad made the roofing process easier to understand. We know a new roof can feel overwhelming, and helping homeowners make informed, confident decisions is exactly what Chad does best. We'll be sure to share your compliments with him! Thank you for choosing Florida Southern Roofing. We truly appreciate your support and are always here whenever you need us.
- 5 out of 5Linda Thompsona month ago
Christian and Joel were very good at fixing a problem and went over and beyond what they were required to do. Thank you for your speedy response.
Reply from the business
We're so pleased to hear that Christian and Joel were able to resolve the issue quickly and went above and beyond to help. Providing prompt service and exceeding our customers' expectations is something we take great pride in, and we'll be sure to share your kind words with both of them.
- 5 out of 5R.B. HolmesEdited a month ago
It was a very good experience from start to finish. Salesperson Chad gave us several options and answered all the question we had. Foreman Chris's crew were very polite and respond to our request for certain requirements we had. They cleaned up every day before they left and used a magnetic roller on the lawn and surrounding area. They got on our tile roof on Monday and were off it on Thursday. 06/2026----We had an issue with some sort of water leak coming thru a part of the fascia board. I wasn't sure if it was roof related or gutter related. I called Mary at Florida Southern Roofing and explained my situation. She assured me that a Supervisor would be out that day to help us out. Dakota Wilson showed up that afternoon and got on the roof and surveyed our issue.. He showed us photos of the issue, which turned out to be a combination of a gutter issue and a roofing issue. Mr.. Wilson assured us that Fl Southern could repair the fascia board and the cause of the issue. 2 Days later Jose and his partner Carlos were at our door at 9AM and went right to work laying down a large plastic sheet to protect our pool deck. They worked quietly that day and were done by 3PM. After we painted the fascia board , we couldn't even tell where the repair had been made--Really NICE work on their part. Once they cleaned up and left, you couldn't even tell they had been there. We highly recommend Fl Southern Roofing, everybody we spoke to was very friendly and explained every step of the process with pictures and diagrams. Their pricing was very fair, THANKS Florida Southern Roofing for a great experience !!! Bob & Carol Holmes
Reply from the business
Thank you for taking the time to review us. We're happy to hear that we were able to deliver a very good experience from start to finish and we look forward to seeing you the next time the need arises! Sincerely, The Team at Florida Southern Roofing
- 5 out of 5Lyn SorensenEdited a month ago
KFlorida Southern roofing is absolutely the best, most professional, very courteous.. they were able to find something quicker than anybody that I’ve used in a while. Their rates are not necessarily the cheapest but when they’re done, it’s really fixed. Mary, is the greatest at scheduling,Mike, Christian and Joel work and work to get the job done in this heat 🩷… they had to repair what another company did as a repair that actually was horrible….
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the wonderful review! We’re grateful for your kind words and are glad our team could provide the professionalism, courtesy, and prompt service you were looking for. We always strive to deliver quality work that is done right, and it means a lot to hear that reflected in your experience. Thank you for choosing Florida Southern Roofing.
The latest post from this business
Posted by Florida Southern Roofing and SheetMetal, Inc. to their own Google profile 2 months ago. Their words, not ours.
From tear-off to final shingles, our team worked hard to deliver a clean, durable roofing system built to protect this property for years to come. A new roof is more than just an upgrade it’s peace of mind, better protection, and long-term value for your home or community.Aug 11, 2026Learn more
What Florida Southern Roofing and SheetMetal, Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
License number shown
“…Roofing Roof Repairs Maintenance License# CCC-054787, CCC-1334715, CRC-1334136 Site Map…”
Free estimates
“…Call Today for a FREE Estimate!…”
Financing available
“…, check, and credit card Offer flexible financing options Work directly with insurance…”
Family owned
“…and Residential Get A FREE Estimate Family Owned and Operated Get A FREE Estimate The…”
Other roofers in Sarasota
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Roofing by Currycourteous staff, estimate, warranty4.91,301 ratings2.2% one and two star(941) 613-5637 | 4.9 | 1,301 | 2.2%29 of 1,301 | (941) 613-5637 |
| Strong Roofingroof replacement, answering questions, thorough inspection4.9658 ratings2.0% one and two star(941) 321-7669 | 4.9 | 658 | 2.0%13 of 658 | (941) 321-7669 |
| Legacy Roofing SRQroof replacement, new roof, roof quality4.8448 ratings2.9% one and two star(941) 226-9200 | 4.8 | 448 | 2.9%13 of 448 | (941) 226-9200 |
| Gopher Roofingcourteous staff, tile roof replacement, metal roof installation4.9398 ratings0.8% one and two star(941) 336-3322 | 4.9 | 398 | 0.8%3 of 398 | (941) 336-3322 |
| SonShine Roofingthorough inspection, estimates, courteous staff4.9278 ratings1.8% one and two star(941) 866-4320 | 4.9 | 278 | 1.8%5 of 278 | (941) 866-4320 |
| Southeast Roofing Consultants, Inc.tile roof replacement, courteous staff, new roof5.0277 ratings0.4% one and two star(941) 752-7888 | 5.0 | 277 | 0.4%1 of 277 | (941) 752-7888 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 235 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 235, of which 203 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.