First Response Roofing

The only one or two-star review we hold for First Response Roofing.

• 1 out of 5Darlene Caugheya year ago

  First Response roofing came out in the morning to make minor repairs on a few broken tiles. After 30 minutes the crew, which spoke NO English, not even a little, were ready to leave. There were several tiles that still looked broken that I had to point out to the crew. It was frustrating trying to communicate with them because of their lack of any English. In the end, I was charged $700 for 30 minutes of work. I would not recommend this business and wonder how legitimate are the five star reviews.

  Reply from the business

  We're sorry you were unsatisfied with our service. The additional tiles were not indicated on the original proposal, and as the seller of the property we understand that other services may have needed to do inspections. Unfortunately our production manager was delayed, occasionally due to traffic, and all concerns were addressed. All of our reviews are 100% authentic and not purchased. And as for the cost, as in every service, it is for the experience, training and insurance. We are licensed, bonded and insured. We wish you all the best in your new home.

• quick response15
• inspection process11
• tile replacement4
• quality of roof3
• roof leak2
• honest estimate2
• prompt estimate2
• roofing quote2
• photos of completed work2
• no upselling2

14 more of the 67 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Dawn Veraldoa month ago

  First Response Roofing came out to do a free annual roof inspection for us and found a couple of cracked tiles on our roof. We were given multiple pictures of all of the areas of our roof including the tiles that needed replacing. We were able to get the tiles ourselves and they came out to replace them. The team is easy to work with, thorough, honest and the pricing is fair. Thanks First Response Roofing team!

  Reply from the business

  Thank you Dawn. So happy we could help.

• 5 out of 5Carla month ago

  Great company values & great to work with

  Reply from the business

  Thank you Carl. We appreciate your review.

• 5 out of 5Stacy Foust2 months ago

  We recently had my dad's roof replaced by First Response Roofing, and I couldn't be more pleased with the experience. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Stacy, Thank you so much for the raving review, especially mentioning the clean up. That is huge when it comes to roofing. Old materials fall on the ground along with nails and such, so making sure we have the safety of the homeowner and their familes & pets is a priority. We do take pride in our work, and we appreciate that you noticed.

• 5 out of 5Tamra Ashcroft2 months ago

  Love working with first response roofing. As a realtor, I need affordable trustworthy roofers with dependable results. Thank you for always doing a great job

  Reply from the business

  Tamra, we understand the time crunch real estate transactions are, and we do our very best to accommodate. So glad we were able to help, and looking forward to assisting you with your clients in the future.

• 5 out of 5Gabriel Medina2 months ago

  My mom needed a new roof and we had called several companies to get this done. From the estimator Cameron to the installers, to management, everyone was professional, on time and completed the work before the time frame given. I highly suggest 1st response for your roofing needs.

  Reply from the business

  Gabriel, thank you so much! So glad we were able to take care of your mom, and love that you take care of her as well.

• 5 out of 5Karin3 months ago

  We had a great experience with First Response Roofing. Their knowledge and professionalism really stood out from the beginning. They took the time to have honest, respectful conversations, answered questions clearly, and made the entire …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Karin, thank you for your kind words. It is our purpose to provide education regarding the current condition of the roof to every homeowner. This information emables homeowners to make a decision that is best for them (and you), and not feel pressured into it.

• 5 out of 5Arizona Signs3 months ago

  We had an issue and concern about our roof and Evelyn went out of her way to get us the help we needed. She was very quick to respond, and had the level of compassion and service we give to our own clients. Geoff came out to the property and was extremely knowledgeable and great to work with. He spent time helping me understand everything and I can sense he genuinely cares for his clients. Although our roof didn't require their services this time. Based on my experience with them, I can tell honesty and integrity is at the core of their business. They will be the only company we call for all our roofing needs in the future.

  Reply from the business

  Thank you Minesh for giving us the opportunity to provide you with education on your New Home Build. We wish you the best, and thank you for your kind words.

• 5 out of 5Paper 9874 months ago

  The entire team at First Response Roofing pulled together to get a roof project completed with a short time window and quality above and beyond what anyone thought was possible! From my first contact with Shawna to talking with the owner …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you. We know the urgency for Realtors and try our very best to accommodate. Thank you for placing your trust in us, and we are so glad that we were able to help!

• 5 out of 5Suzi McMullin4 months ago

  Oh my gosh! We received the best service by First Response Roofing! From the initial inspection to quote to finished project we are beyond pleased. Geoff kept us informed as the work progressed. His crew was prompt and hard working and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind words Suzi. It was certainly a pleasure working with you as well. Don't forget to submit your invoice to your homeowners' insurance to be recorded, and we'll see you next year for your annual roof inspection.

• 5 out of 5Kelly Brown5 months ago

  Evelyn and Geoff went above and beyond to help with our casita build. We ran into delays and they were fantastic being flexible and having their crew come out to do prep so we could try to get back on schedule even though I'm sure its more …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Kelly, we understand that not all projects have perfect timing. We are just happy that we were able to help you out, because at the end of the day, our purpose is to provide the best service possible. Thank you for taking the time to give us a review. It's greatly appreciated.

• 5 out of 5Sean bozigian5 months ago

  As a real estate agent, roof concerns are one of the most common things we come across. Having a go-to partner in the space who is responsive, efficient, and honest is key to everyone's success. The team at First Response is the best of the best in the entire valley and I cannot say enough good things about their work!

  Reply from the business

  Sean, thank you so much!! We understand the critical timing of real estate transactions, so if we can help in any way, we will. Building relationships is HUGE for us, and we feel honored to have you place your trust in us at First Response Roofing.

• 5 out of 5Mike Hudson6 months ago

  If I had a roof leak, First Response Roofing would be the company I would choose. I contacted the company because of roof leaking concerns from faint ceiling stain. The stain was noted in a Buyers Inspection Report during a home sale. A …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much Mike for the review! Yes, sometimes old stains can come through "after" the repair has been completed. Glad to hear it was nothing but a stain, that can be taken care of pretty easily.

• 5 out of 5Becky Mitchell6 months ago

  Geoff and Evelyn are wonderful to work with. I had to have the roof over my patio replaced because of all of the rain we had this past summer/fall. Geoff certainly know his way around a roof. When Geoff came out to give me an estimate, he also inspected my entire roof and gave me an estimate to replace tiles and clean the areas where debris had collected. I love the way that I don't have to be home. Geoff just climbs up and gets the job done. Since I can not get up there to see the completed work, Geoff takes detailed photos of before and after so I can see his attention to detail. First Response Roofing is very reasonably priced and guarantees their work. First Response Roofing will be my roofer when the time comes to replace it. I highly recommend First response Roofing.

  Reply from the business

  Being educated about the longevity of your roof and it's details we feel is important to decision-making on timing. We'll see you same time next year for your annual roof inspection! Thank you for placing your trust in us.

• 5 out of 5Sue Phlipot7 months ago

  First Response was one of our bidders for a job to reconnect our dryer vent in the attic. While that sounds like a simple task, it truly was not. It involved removing a section of the roofing and plywood sheets to pinpoint a complex roof/attic area that was inaccessible from the interior attic. From the initial visit right through the last moment on site for completion of the work, this job went so smoothly. Geoff was very knowledgeable about the situation. He accurately pinpointed the area to be removed without causing any waste in effort or materials. He coordinated the HVAC contractor who needed to arrive same day to make the reconnection before they could close up the roof. The job went so well and we are back in business and to code! They were the only bidder on this job who offered to coordinate the HVAC portion of the work so it could all be done same day without leaving a gaping penetration into the home. Can't say enough good about Geoff and his employees, as well as the office staff and payment processing. Quality of work, communication, efficiency - all superb! They even gave us a quote to consider for a complete reroof of our 20 year old home. Although we decided not to reroof at this time, their quote was very competitive with others received. Do not hesitate to contact First Response Roofing for your next job! You will not be disappointed!

  Reply from the business

  This was an interesting job which took 2 different companies to come together and make things happen in a correct and efficient manner. We are so fortunate to have a power partner we trust and can work side by side with, to provide you with peace of mind. And we'll be here when you are ready for that re--roof!

• Insured

  “…Bonded. Insured. First Response Roofing AZ is a…”

• Warranty offered

  “…25 How To Make The Most Of Your Roofing Warranty Coverage Read More » November 9, 2025…”

• States years in business

  “…Us Learn More Residential We have more than 20 years of residential roofing experience in…”

• Family owned

  “…First Response Roofing is a great family owned company that truly cares about their…”

Their site also states: licensed, bonded.