Roofing contractor
First Class Roofing
302 Ashland Rd, Mansfield, OH 44905
- Google average
- 5.0
- Ratings counted
- 46
- One and two star
- 0 of 46(0%)
- Ohio median
- 2.0%
The first three are Google’s own figures for First Class Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 45 | 98% | |
|---|---|---|---|
| 4 | 1 | 2% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for First Class Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- commercial roof repair5
- workmanship4
- responsiveness2
- roof recoating2
- prompt inspection2
- helpful crew2
- quick job completion2
- material quality2
- quotations2
- promptness2
- customer care2
Other reviews we hold
14 more of the 40 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5DANIEL BLUMERa week ago
Awesome company, Awesome guys and FIRST CLASS all the way around, your the best and can't thank you enough!
Reply from the business
Thank you so much for the amazing review! We truly appreciate your kind words and are so glad you had a great experience with our team. It was a pleasure working with you, and we’re grateful for your trust in First Class Roofing. Thank you for choosing us—we truly appreciate your business!
- 5 out of 5Uniontown Brewing Co LLCa week ago
Wonderful company. Great communication, great service and quality craftsmanship. Will definitely use again.
Reply from the business
Thank you so much for the wonderful review! We truly appreciate your kind words about our communication, service, and craftsmanship. It was a pleasure working with you, and we’re grateful for the opportunity to earn your business. We look forward to working with you again in the future!
- 5 out of 5Thomas Banks8 months ago
Thank you William for a great job on our roof. Your workmanship is unmatched at a great price. I appreciate the communication from quote to finished job. We will definitely use your services again. Tom
Reply from the business
Thank you, Tom, for the great review! We truly appreciate your kind words and your trust in our team. Clear communication and quality workmanship are very important to us, so we’re glad that they stood out to you. We look forward to working with you again whenever you need us.
- 5 out of 5D-A SPECIALTY CO8 months ago
Great company, quality workmanship ... real First Class
Reply from the business
Thank you for the 5-star review! We appreciate your kind words about our pricing and workmanship. It means a lot to hear that you had a “First Class” experience. Thank you for trusting us with your roof installation—we’re here anytime you need us.
- 5 out of 5Jimmie England8 months ago
We contacted them for a roof repair at the Sons of Herman. They responded quickly. Came out to look at job, quoted a price. Their work was excellent, cleaned up after themselves and kept up informed of the progress. Great to work with! We have had no problems with roof since they were here.
Reply from the business
Thank you so much for the kind review! We truly appreciate the opportunity to work on the Sons of Herman roof repair. We’re glad to hear you were happy with our communication, workmanship, and cleanup—and even happier that the roof has been performing well since. Please don’t hesitate to reach out if we can help with anything in the future.
- 5 out of 5Joe KeimEdited a year ago
If you want honesty, integrity, thoroughness, and a job well done, call William at First Class Roofing. You won't find another company in their line of work that will do it for the cost they offer. Our organization has been using his company and crew for about 25 years. At this point, we don't even try finding another company to our work - simply because when you know you have the best, you stick with them. All that to say, we highly recommend First Class Roofing.
Reply from the business
We are so grateful you took the time to share your thoughts in a glowing five-star review. We're thrilled to hear you had such a positive experience. Sincerely, The First Class Roofing Team
- 5 out of 5John Luedya year ago
Always quick to respond, proposal was well written and explained and the work was "First Class". Everything that we expected from a roofing company.
Reply from the business
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that the proposal and our work met your expectations. Delivering first-class service is always our goal, and it means a lot to know we hit the mark. Please do not hesitate to reach out if you need anything in the future-we're always here to help!
- 5 out of 5Bonnie Bodoa year ago
Everyone was helpful and the workers did a great job in a very timely fashion. Thanks
Reply from the business
Wow! Your review made our day. Thank you so much Bonnie for the feedback! Our staff always enjoys reading reviews such as the one you left us. If any of your friends or family need help, please tell them about us! Sincerely, The First Class Roofing Team
- 5 out of 5Whitney Martin2 years ago
BEST roofing company! We work with roofers all over the country and First Class Roofing is by far the best we have worked with. We could not recommend them enough!
Reply from the business
Hey Whitney, we appreciate the fantastic review and are glad we could be of service. If there is anything else we can do for you, please let us know! Sincerely, the First Class Roofing Team
- 5 out of 5Davina Tanner2 years ago
First Class roofing is top notch!!! Boe and his team are just phenomenal. If they do not know the answer, they will seek it out , come through with quality work above and beyond. There is no sitting around with their crew, All work and extreme professionalism. Not only do they take interest in hard to solve tasks but take pride in learning more about those projects. Did I say fast? When I say there is no sitting around like slackers, I mean that! All work, Great communication along the way! 100% recommend them. First Class has a hard to find work ethic these days!
Reply from the business
Davina, we are so happy that you have enjoyed your experience with us! We appreciate the great review and are glad we could be of service. If you have any further needs or questions, please reach out! Sincerely, First Class Roofing Team
- 5 out of 5Kevin Boyd2 years ago
We have worked with First Class on several occasions. Very knowledgeable and professional company. They only use the highest quality products and always utilize the correct installation techniques. William and Daniel and the entire staff were great to work with. Highly recommend!
Reply from the business
Kevin, thank you for your feedback and the 5-star review. Sincerely, First Class Roofing Team
- 5 out of 5Tripp Stewart2 years ago
Five Star all the way. Best roofer we have dealt with and we are a large real estate fund. Great service.
Reply from the business
Thank you Tripp for expressing your gratitude for us by leaving a rating of 5 stars. It is so encouraging to hear back from happy customers. We value your business. Sincerely, First Class Roofing Team
- 5 out of 5Rob Hetler2 years ago
First Class Roofing is a great company to work with, Daniel is fantastic, he communicates with us , gives us reasonable lead times and is very responsive to the needs of the customer. The quality of material they use is second to none.
Reply from the business
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed working with Daniel, and are so glad to hear that you love our product! We appreciate your feedback. Sincerely, the First Class Roofing Team
- 5 out of 5Bill Smith2 years ago
They were prompt on coming to my house they ripped the old roof off and completed putting the shingles on the roof they did a wonderful job and fast. I would recommend them anytime because they were quick and very courteous they did a great job and the price was reasonable first class roofing did a first class job thank you
Reply from the business
Bill, thank you for taking the time to share your experience with us and for giving us 5 Stars! We appreciate your business.
What First Class Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Warranty renews too! Sustainable Less waste…”
States years in business
“…Over the years, his highly trained…”
24/7 emergency call-out
“…Call 24/7: 888-699-9321 Text 24/7: 419-564-6547…”
Other roofers in Mansfield
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| All American Roof Prosmetal roof installation, quick response, professional crew4.8269 ratings3.7% one and two star(419) 989-4480 | 4.8 | 269 | 3.7%10 of 269 | (419) 989-4480 |
| Refined Roofing And Sidinginsurance claim assistance, professional crew, siding replacement4.9222 ratings2.7% one and two star(419) 709-7223 | 4.9 | 222 | 2.7%6 of 222 | (419) 709-7223 |
| Elevated Roofing Solutionsinsurance claim assistance, answering questions, new roof4.9103 ratings1.9% one and two star(614) 546-9553 | 4.9 | 103 | 1.9%2 of 103 | (614) 546-9553 |
| Kennedy Construction & Roofing 419-747-Roofclean up, friendly crew, estimate4.048 ratings22.9% one and two star(419) 747-7663 | 4.0 | 48 | 22.9%11 of 48 | (419) 747-7663 |
| K&S Construction and Roofing LLCworkmanship, roof replacement, gutters4.442 ratings14.3% one and two star(567) 241-6393 | 4.4 | 42 | 14.3%6 of 42 | (567) 241-6393 |
| Tim's Mid Ohio Home Improvementwork quality, new roof installation, cleanup4.042 ratings23.8% one and two star(419) 522-7700 | 4.0 | 42 | 23.8%10 of 42 | (419) 522-7700 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 46 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 46, of which 40 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.