First Call Contractors

All 4 of the one and two-star reviews we hold for First Call Contractors, most recent first.

• 1 out of 5Johnny Chan6 months ago

  First Call Contractors was recommended to me by a friend. However, their pricing appears to be driven by insurance payouts rather than actual repair costs. The amount my insurance approved for the roof damage did not align with their estimate, which was significantly higher. Because of this, I can’t recommend moving forward with them.

  Reply from the business

  Mr. Chan, we do not have record of you in our database and we would not have provided an estimate to you without being in our crm. Furthermore, our company uses the insurance restoration industry standard software program that automatically calculates the fair market value pricing based on zip code for materials and labor in each area.

• 1 out of 5Property Management6 months ago

  After wind damage to my home, I reached out to several roofing companies for estimates, including First Call Contractors. My initial conversations were straightforward and professional. As the process went on, their estimate was significantly higher than both the estimate from my insurance company and those from other contractors I contacted. They encouraged me to pursue third-party mitigation because of this difference, and during that part of the process I felt pressured. At that point, the tone and style of communication from the company shifted and felt less professional to me. My interaction with the company ended without any work being completed. Based on my experience, I encourage others to review all estimates in detail and only move forward with a contractor when the process and communication feel comfortable and clear.

• 1 out of 5David Rivera9 months ago

  I hired Gardeners now rebranded as First Call to replace my kitchen cabinets. On top of them being the most expensive, I went with them. The work was ok but their workers stole expensive liquor from my garage. They took the expensive bottles and left the open or cheap stuff behind I had to to empty my cabinets out and put the liquor in the garage. They used my garage daily to stage their equipment etc and during that time stole my liquor. Their workers cannot be trusted neither do they have the legal right to work in the US. Beware do not hire them as they are untrustworthy and cannot properly manage their workers. Also, you will not know who there workers really are as they are not documented.

  Reply from the business

  I believe you have the wrong company. Our business does not replace cabinets or landscaping by work.

• 1 out of 5Ari Siobhan O'Conor3 years ago

  Their website says "no job is too small." We had siding ripped off our house in a windstorm, and so I called them and apparently that job is too small.

• siding workers11
• work11
• insurance claims10
• beautiful home6
• communication4
• hail storm damage3
• attention3
• siding damage repair2
• responsiveness2
• patience2

14 more of the 29 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Deb Claya year ago

  Completely satisfied with our gutter replacement. Would recommend this company.

• 5 out of 5Carmen Palumboa year ago

  Great experience working with First Call Contractors. We reached out about siding damage from the high winds in Frederick. FCC came out same day to provide an estimate and 36 hours later, their team was performing the repairs. The quick and friendly service was highly appreciated! Thank you, FCC.

• 5 out of 5Cory Springirtha year ago

  Great experience working with FCC. Brian was always available to discuss the process of making a claim with insurance company. He documented all the damage from recent hail storm and even met with the adjuster. It went smoothly and efficiently. Great communication and very professional. Highly recommend!

• 5 out of 5Youhong Hang2 years ago

  FCC helped us to do the hail damage restoration. Their representatives are knowledgeable, responsive, and working hard. I felt pretty happy with what they Have done!

  Reply from the business

  Thank you, Mr. Hang.

• 5 out of 5Eddie Bharucha3 years ago

  I used FCC after a hail storm which damaged the aluminum siding on my 56 year old house. Brian (the owner) helped walk me through the whole process and was available to speak to my insurance company representatives each time. He was not only there when they sent an inspector, but he walked around with that person to point out all the damage and then followed up multiple times. FCC did an outstanding job replacing all the siding on my house, and also added a house wrap and insulation. Work was done perfectly and Brian was always available by phone and text, with responses never taking more than a few minutes. This company is trustworthy and they live up to their word. I have recommended FCC to a few of my friends since the work was done on my house last month. I will call Brian again if there are any damages to my house in the future. Thank you, Brian and team, for an outstanding job with customer service and quality of work. We need more contractors like you.

• 5 out of 5Ker Solya3 years ago

  First Call Contractors are very professional and did very good job on my house siding and roof replacement. Explained everything I need to know about Insurance Company .I am very Happy with there service .Thank you FCC Contractors

• 5 out of 5Steven Burke5 years ago

  We had the great opportunity to work closely with Brian Edwards and First Call Contractors. Brian was extremely knowledgeable with our repairs needed. Brian provided excellent customer service during the entire design through completion of the project. Brian’s roofers and siding workers were extremely professional, friendly, and very clean. We had a perceived issues months after our install and Brian was quick to stay in contact with us and even personally stopped by to make a repair for us. I have personally recommended Brian and First Call Contractors to many of my neighbors who also had the same experience as we did.

• 5 out of 5Kendall Hammack Sr5 years ago

  We had the pleasure of working with David M. He showed up and completed the inspection of our siding and roof. He was very informative , also responded promptly to any questions we had. He worked with our insurance company to ensure we were getting the best service available. Top notch employee and customer service .

• 5 out of 5Huseyin Koca6 years ago

  We worked with David from FCC. He is very professional and well educated with regards to codes and requirements of what needs to be completed for repairs. He was very courteous, always on time to his appointments and easy to work with. He answered all of our questions with patience...we had many questions. I feel comfortable referring him to friends and family.

• 5 out of 5kralcambaz16 years ago

  Our experience with this company was remarkable. David and his crew have an impressive customer service. From start to end, they made this experience very easy and safe with clear communication. They arrived and finished on time without leaving stuff around the house. They do great and clean job! I recommend this company to everyone! Now, whoever passes my house stops and points out its beauty. Thank you David Misinger and FCC crew!!

• 5 out of 5Cupid6 years ago

  My experience was exceptional. Justin was professional, transparent, and extremely responsive. He exercised patience with me every step of the way and was very knowledgeable. During the day of the installation, he made a visit to check-in and called me the following day as a follow up. I highly recommend FCC and I highly recommend Justin Broom.

• 5 out of 5L MarEdited 7 years ago

  Brian FCC was great ! I was a little hesitant in the begining about everything but they put my mind at ease & my home is beautiful! Ty FCC

• 5 out of 5Jody Byrd7 years ago

  Want to give a shout out to Brian and and his team at First Call Contractors. FCC is an excellent company that strives to fully satisfy. Overall, I am very happy with the experience I have had with them. Brian is a highly professional contractor which is reflected in his work. He went out of his way to make sure I was completely satisfied and made sure to explain all of my options when making decisions. He handled the insurance company so everything went smoothly. Aside from a few minor hiccups (which is understandable with projects of this scale) they far exceeded my expectations. I would highly recommend FCC to anyone looking to replace their roof or siding. Brian guarantees 100% customer satisfaction. So thankful and thrilled with the final product. My home looks brand new.

• 5 out of 5Christine Muffi7 years ago

  Our 7 year old roof leaked after the May hail storm, I contacted FCC immediately after seeing the work they completed on a neighbor’s house. Brian is amazing, he worked with my insurance company which made this process so smooth. We couldn’t be happier with the results, attention to detail and workmanship is impeccable. Our home never looked better!

• Licensed

  “…We are fully licensed as a general contractor in the state…”

• Free estimates

  “…Maryland and Pennsylvania Schedule Your Free Inspection What Our Customers Have To Say…”

Their site also states: states a founding year.