Findlay Roofing

8 of the 17 one and two-star reviews we hold, most recent first.

• 1 out of 5Roberto3 hours ago

  These guys are the biggest scammers I've ever come across and their reviews are either full bs or at least heavily padded. The guy came and told me my attic was full of rot showed me a bunch of pics with supposed rot. All of it BS. I'm a woodworker and I had just had an inspection done on this home. My 8 year old roof was supposedly looking like it was over 20 and really the only choice I had was to replace it all for 40K. After forcing me to sit down for what felt like a timeshare presentation about how they build their roofs and how much better it is he tried to convince me that I shouldn't contact anyone else or get second option about what work needed to be done. To top it off, he told me to please leave him a review on Google because the company have him 100 bucks for every five star review he got, even without any work being done. Well here is your review. I'd advice everyone to steer clear of these guys. My repairs ended up costing me just 1.5K with a much better company.

• 1 out of 5Scott SicchitanoEdited a month ago

  AFTER INSTALL After our roof was installed trying to get some questions answered from the office was just useless. Forget about getting an itemized receipt, even though it is promised in the paperwork they hand you. The crews that where at the house were excellent. They took time to explain everything they did and their clean-up was fabulous. But I can't say I would go out of my way to recommend Findlay to anyone.

  Reply from the business

  Thank you for your feedback, Scott. We appreciate you taking the time to share your experience. While we’re glad to hear that Michael and our installation crew provided excellent service, our team understands your frustrations regarding communication and the receipt. Your concerns are important to us, and we would like to address them. Please feel free to reach out to Findlay Roofing directly so we can assist you further. Thank you again for your insights. Sincerely, The Team at Findlay Roofing

• 1 out of 5Kathy JohnsonEdited a month ago

  May 2024 We have a written estimate from Findlay for roof replacement $13,000. We had no leaks and decided to wait. May 2026 they came and the estimate was $33,000!!!!!!!!!!!! 24 MONTHS LATER. WE SHOWED THE MAN THE 2024 ESTIMATE THINKING HE MADE A MISTAKE. WE HAVE HAD SEVERAL ESTIMATES THIS MONTH AND NO ONE IS CHARGING WHAT FINDLAY IS . I see your response below. But this is not the Findlay business model that you are known for since you’ve been bought by a conglomerate . And we did ask the guy to discuss the exorbitant increase as mentioned above. His response was there is nothing I can do!

  Reply from the business

  We acknowledge your review and are currently looking into the events you’ve detailed.

• 1 out of 5David Pallas3 months ago

  I highly recommend that you stay away from this company or at least only get a quote from them AFTER getting multiple quotes from other companies. I found them to be high pressure and dishonest based on how they tried to get me to them for …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your experience with us, David. We appreciate your feedback and understand your concerns regarding the pressure tactics and pricing you encountered. At Findlay Roofing, we aim to provide transparent and competitive quotes without any pressure. We encourage all potential customers to gather multiple estimates, as it's important to make informed decisions. If you have any further questions or would like to discuss your experience further, please feel free to reach out to us directly. Thank you for your insights. Sincerely, The Team at Findlay Roofing

• 1 out of 5Artistic Selfies5 months ago

  We used them to install our roof 10 years ago. Lesson well learned and won’t be using the company again. And suggest others heed my warning. 1. They didn’t replace all of the skylights like the insurance company had instructed. Which meant we had to cover the costs out of pocket to replace the sky light and to cover the damages of the leaking sky light that was again not replaced. 2. The flashing was also installed improperly around our fireplace. Which I had to fight to fix as well. 3. We had damage to our roof as a tree had fallen pulling on the power lines away from the roof. I did call Finley and expressed my urgency but they couldn’t come out for an entire week! So I had the power company do what they could to make sure we wouldn’t have any leaks. They did come out and repair it… but I was again given a bill for services? Why this isn’t covered by our warranty is beyond me? But I assume the warranty is a joke to get you to pay more. This company felt like they cared their customers. The sales guys do their job well. But if you have any issues with your roof, big or small. Good luck. After discussing our issues with locals I’ve come to realize this company is terrible. I’m unfortunately not from Georgia so I’ve had to learn the hard way.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to leave this review; however, we at Findlay Roofing do not feel this is a fair assessment of our services. Regarding the skylights, insurance policies typically only cover items that were damaged as part of a storm-related claim. Skylights are often considered upgrades or non-storm related items, so they are not usually covered unless the storm caused direct damage. This may be why your insurance carrier did not include them in the approved scope of work and was explained at the time of your project. As for the tree damage, warranty coverage applies to workmanship issues—not new damage caused by external factors such as fallen trees or shifting power lines. When a tree or utility line pulls on a roof, the resulting damage is generally classified as an insurance claim rather than a warranty issue. In these situations, the repair costs are not covered under a workmanship warranty because the cause is unrelated to the original installation. We never want any customer to feel unsupported, and we regret that our scheduling availability during your urgent situation added to your frustration. Our team works hard to prioritize emergency calls, but at times demand may impact how quickly we can respond. We would be glad to review your past concerns in more detail and see if there is anything further, we can assist with. Please feel free to contact us directly so we can help. Sincerely, The Team at Findlay Roofing

• 1 out of 5Judah Romano7 months ago

  Findlay refused to even quote a roof replacement unless the owner is physically on site. I owner-manage my rental property and cannot meet vendors in person. That’s extremely common in property management, and any competent roofing company …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your perspective, Judah. We understand how important flexibility is when managing rental and investment properties, especially when decisions and estimates are often handled remotely. Our policy requiring the property owner to be present during the quoting process is in place to ensure clear communication, verify project details, and address any questions in real time. It also helps us maintain safety and liability standards while our team is on-site, as having the homeowner present ensures proper authorization and oversight during the inspection. Your feedback is valuable as we continue to review our processes. If you’d like to discuss this further or explore alternative options, please feel free to contact us directly. Sincerely, The Team at Findlay Roofing

• 1 out of 5Ken S7 months ago

  I called Findlay for an estimate for a roof replacement. During The visit gentleman managed to show me 40 to 50 photos of issues with my current roof which is only 14 years old. While the estimator was in my home. I pulled up a folder. The previous owner left me with various service records. I found the invoice from 2014 where Findlay had installed the roof. So all the issues they were pointing out, were in fact for workmanship done by the same company. The visit left me with several questions One, why don’t they know they did the previous install? Why does a roof need replacing after 14 years particularly when it’s covered with premium shingles? Is it reasonable that after 14 years, the cost to replace the roof increases by a factor of three? Not sure what happened to this company. The Company doesn’t seem to operate with the same principles and practices they did previously. Customers just want to be treated fairly? I’m not going to use them for my next project.

  Reply from the business

  Thank you for sharing your experience with us, Ken. We appreciate your feedback and understand your concerns regarding the estimate and the condition of your roof. It's important to us that our customers feel informed and treated fairly. While roofs typically last many years, factors such as material performance and environmental conditions can sometimes lead to premature issues. It’s possible that what you’re seeing could be related to a material failure rather than workmanship alone. We’d be happy to review this further and provide clarity. Over time, costs for materials and labor do increase, which can make replacement estimates higher than in previous years. Since your roof was installed, we’ve also enhanced our installation practices and now offer a 25-year workmanship warranty to provide greater peace of mind for our customers. Sincerely, The Team at Findlay Roofing

• 1 out of 5Jason Bennett7 months ago

  I got quotes from six different vendors to replace my roof. All six were reputable with multiple quality reviews on google. Five of the six vendors quoted me $15,000 +/- $500. Findlay was $28,000. But if I signed on the line right then and there to give me a 5% discount. If you don't know they were bought out by venture capital A little over a year ago. I'm sure you're getting a great product, like every other roofing contractor will give you, but you're going to pay a premium because they have a lot of overhead now.

  Reply from the business

  Thank you for your feedback, Jason. We appreciate you taking the time to share your experience with us. At Findlay Roofing, we strive to provide quality products and exceptional service, which can sometimes reflect in our pricing. We understand that the cost is an important factor for our customers, and we aim to be transparent about the value we deliver. If you have further questions or would like to discuss your specific needs, please feel free to reach out to us. We value your input and hope to assist you in the future. Sincerely, The Team at Findlay Roofing

• roof replacement405
• courteous staff139
• warranty92
• thoroughness86
• thorough inspection69
• clear explanations63
• gutter replacement59
• skylight replacement37
• chimney cap installation13
• roof estimate12

14 more of the 310 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5David DiSalle11 hours ago

  Initial inspection by Mike Reardon was outstanding! Gives me a lot of confidence in your company and your quality.

  Reply from the business

  Thank you, David! We’re thrilled to hear that you had an outstanding initial inspection with Mike. Your confidence in Findlay Roofing and our quality means a lot to us. Your feedback is appreciated, and we look forward to assisting you in the future! Sincerely, The Team at Findlay Roofing

• 5 out of 5Jack Noonan2 days ago

  They put on our roof in February and unfortunately had a branch puncture the roof this week. Rivaldo came out the day after my request and was amazing. Let us know our quote for the repair and gave a great explanation of everything to show us the job scope. Thank you!

• 5 out of 5Lody2 days ago

  Aaron good job very knowledgeable

• 5 out of 5Paul Suji2 days ago

  Will Dean was extremely helpful

• 5 out of 5Torshau Moore2 days ago

  Joel’s professionalism and expertise is unmatched!! He assessed the roofing issues. Communicated next steps, and proceeded to correct my roofing problems. Finally, Joel provided exceptional results by showing me pictures of the finished …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Tim Coker2 days ago

  Will was very professional and informative. We really appreciate the time he spent explaining the roofing process.

  Reply from the business

  Thank you for your wonderful review, Tim! We’re thrilled to hear that you found Will professional and informative during your roofing process. At Findlay Roofing, we strive to provide the best service possible, and it's great to know that our efforts made a positive impact. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Team at Findlay Roofing

• 5 out of 5Cynthia McMullen2 days ago

  Aaron gave excellent service and advise about my roof.

  Reply from the business

  Thank you for your wonderful review, Cynthia! We're thrilled to hear that Aaron provided you with excellent service and advice regarding your roof. At Findlay Roofing, we strive to deliver top-notch service to our customers. We appreciate … More

• 4 out of 5Karen Campos2 days ago

  My experience with Findlay roofing did not start on it well. The day before I was scheduled to have my roof replaced I called the office to see if they were still coming since we were expecting 70 to 80% chance of rain the next day. No one answered my call. I also left a message and no one returned my call. Sure enough 7:15 the next morning I heard the roofers on the roof. I thought OK I guess it’s going to happen. By 8:45 A.m. it was pouring down rain and they had removed almost all the shingles off my roof. Long story short they couldn’t get the roof covered in time. I ended up with over five leaks in the house. I called Findlay roofing right away. Spoke with Mr. Bobby. Nolan told him what had happened and how upset I was. In less than two hours he had someone out to assess the damage and kept assuring me that it would all be taken care of. At my request, he sent out a different crew to complete the roof job. Within two weeks Bobby had schedule workers out to repair and complete all the damage to my home. He was true to his word, he kept in touch with me along the way and kept his promise to make things right. I do have to say I’m happy with my roof the second crew did a great job, walked me around the house to check everything and cleaned up.

• 5 out of 5Kelly Farver3 days ago

  Will Dean cane and provided us a quote and was very informational and professional. Highly recomend Will and the entire Findlay team

• 5 out of 5Chris Ely3 days ago

  We had these guys come out to trouble shoot some leaks in our house and was notified that the shape of our roof indicated it needed a new roof. Aaron Vick did a great job at finding the problem and showing us the options we had on installing a new one. Would recommend Aaron and Findlay for roofing issues/installation.

• 5 out of 5Imtiaz Shaikh3 days ago

  Great communication he explained very well. Rivaldo Da Camara is very detail and provided issue very accurately.

  Reply from the business

  Thank you for your wonderful review, Imtiaz! We're happy that you appreciated the communication and explanations provided. At Findlay Roofing, we strive for clarity and transparency in our services. We look forward to assisting you again in the future! Sincerely, The Team at Findlay Roofing

• 5 out of 5Derek3 days ago

  Garrett came out to inspect my roof to see if I had a leak. Turns out it was an HVAC issue. He was professional, detailed and a straight shooter. He will definitely be my first call for any future service.

• 5 out of 5Keith Ward3 days ago

  Pleasant and knowledgeable. Appreciate his ability to pass along information about roof replacement

  Reply from the business

  Thank you for your wonderful review, Keith! We are glad you found our team at Findlay Roofing pleasant and knowledgeable. It’s great to hear that you appreciated the information about roof replacement. We look forward to assisting you again in the future! Sincerely, The Team at Findlay Roofing

• 5 out of 5iliа brоmbеrg4 days ago

  We haven’t yet decided whether to give Findlay our business, but I appreciate the courteous and professional assessment provided by Findlay’s representative, Will Dean.

  Reply from the business

  Thank you for considering Findlay Roofing, Iliа! We genuinely appreciate your kind words about Will's professionalism and courtesy. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to the opportunity to serve you in the future! Sincerely, The Team at Findlay Roofing

Storms can bring heavy rain and strong winds across Metro Atlanta. Make sure your roof is prepared before the next forecast rolls in. Visit https://www.findlayroofing.com/s/e8G8n351 day agoLearn more

• Insured

  “…We're fully insured, offer flexible financing options…”

• Warranty offered

  “…speak with Danielle Andel, from the warranty office about some previous…”

• States years in business

  “…a Doggone Good Deal With Us Proudly Serving Our Communities in Georgia for 30+ years. Schedule Now Step 1 Step 2 Step 1 of…”

• States a founding year

  “…and businesses across Metro Atlanta since 1995, building a reputation one roof at a…”

• Free estimates

  “…our online form to schedule a free estimate with an Atlanta roofer. We’re…”

• 24/7 emergency call-out

  “…We’re available 24/7! Findlay Roofing Now Offers Door and…”

Their site also states: financing available.