Elite Roofing of Georgia

All 3 of the one and two-star reviews we hold for Elite Roofing of Georgia, most recent first.

• 1 out of 5Gregory A s h2 years ago

  I've been a contractor for 40 years i know roofing but i'm partially crippled now the customer service was horrible the job was horrible that cost me a divorce i wouldn't recommend them to anyone it took him two years but they finally come …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr Ash So sorry to hear about your poor experience with your roofing company. We have no record of you being a customer of ours. Can you please confirm with us a proof of purchase? You can call us at our number listed 770-445-1290. You may have confused us with another company

• 1 out of 5Elizabeth R4 years ago

  We have tried contacting the office several times. My husband calling at least 5 and a complete disregard to an email. We moved into our home in 2020, where the previous owners had skylights replaced by Elite. We have strips of material …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  So sorry for your experience Ms. Elizabeth. Can you please provide us the number you were reaching out to get your issue resolved? Wanting to confirm you had services done through Elite Roofing of Georgia in Dallas GA. Thanks

• 1 out of 5Matthew Lee Jr4 years ago

  Elite Roofing of Georgia Customer Service Policy: Delay, Defer, Deny - My Better Business Bureau Rating “D” although they actually earned an “F!” Be very careful when contracting with Elite Roofing of Georgia. The primary company emphasis in on getting you an estimate and securing your business. The “post sale / customer service” is very poor. When negotiating the price for your new or replacement roof, be sure to request to discount on the price of $200 - $500! Because you’ll need it when something / anything goes wrong. I most certainly wish I did on my roof and gutter guard system. The most recent truly disappointing experience was when calling the office to have two issues addressed with the gutter guard system; one section had blown off, and another was leaking creating a water line (eventually creating mold) on the front of my brick home. I called the office on December 2nd, and the call immediately went to voice mail (the first bad indication); I did leave a message but after almost 3 full weeks, no one had called back. Their voice mail recording states: If you are calling during regular business hours, sorry we are on another line helping customers, if you are calling after hours, we will call you back on the next business day. I called again on December 22nd and left a second message which also immediately went to voicemail, and I received a return call several hours later. The young lady who returned the call was Lizette Prater, I explained the two issues and she said she’d call me back. On December 22nd, Lizette also asked for photographs of the two issues; on the same day I immediately took the pictures, circled and pointed red arrows to the problem areas, scanned and e-mailed the documentation. Later on the same day, Lizette confirmed receipt of the e-mail and photographs, plus indicated she’d “be in touch as soon as possible.” During the conversation she stated she would send the information and details to the Operations Staff / Manager for

  Google cut this review short. The full text is on their Google profile.

• roof replacement22
• new roof8
• estimates7
• fair quote4
• fast installation3
• efficient crew3
• debris removal2
• payment process2
• outstanding team2
• reliable company2

14 more of the 123 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ketan Patela year ago

  What a great experience with this company for our commercial project. We had Elite Roofing do a complete roof replacement on our commercial building and everything was great from the initial contact to the final completion. Communications …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind words Mr. Patel! Glad we were able to get things worked out with your insurance provider and get your roof approved! Please pass on our thank you to all your tenants for their patience during the process. Please let us know if we can help in any other way!

• 5 out of 5Sapna Charaniaa year ago

  Excellent work done for the holiday lights at our place. Every neighbor & guest inquired about it. Great & reliable company!

  Reply from the business

  Thank you for the kind words Ms. Charania! It was wonderful helping you and your neighbors with their holiday lighting! Look forward to putting them up this coming year!

• 5 out of 5Andrew Dotta year ago

  Water came pouring through our roof during Hurricane Milton. The insurance adjuster came and found a "soft spot" next to the chimney. Elite Roofing of Georgia arrived 2 days later and found a fist-sized hole in the roof!!! It was fixed the next day for a fair and reasonable price. They were polite, responsive and the clean-up was perfect!!!

  Reply from the business

  Hi Mr. Dott, Thanks for the kind words! we always appreciate hearing from property owners who had a positive experience. Thanks for trusting us and allowing us the opportunity. We are here if you need anything!

• 5 out of 5Ajay Tudia year ago

  Pervez and his team were wonderful to work with. He helped myself and the entire community navigate its claim through insurance, giving us the peace of mind we had a secure roof over our heads.

  Reply from the business

  Thank you for the kind words Mr. Tudi! It was wonderful helping you and your other members of your HOA in getting their roofs replaced! Please let us know if we can help in any other way!

• 5 out of 5Aftab Virania year ago

  I cannot say enough great things about Pervez and his team at Elite Roofing of Georgia. From start to finish, they were extremely knowledgeable, professional, and efficient. Their team showed up on time, worked extremely quickly without cutting corners, and delivered top-notch quality that exceeded my expectations. You can tell they truly care about doing the job right. They made the entire process smooth and stress-free, and their expertise was clear every step of the way. I highly recommend them to anyone in need of roofing services — they’re the only roofing company I’ll be using going forward.

  Reply from the business

  Thank you for your fantastic review, Aftab! We're thrilled to hear that you had such a positive experience with Pervez and the team at Elite Roofing of Georgia. Your kind words about our professionalism and quality mean a lot to us. We strive to make every project smooth and stress-free, and it's great to know we achieved that for you. We look forward to serving you again in the future!

• 5 out of 5Lovea year ago

  I faced the daunting task of replacing my entire roof and felt overwhelmed trying to find the right company. Ultimately, I chose Elite Roofing of Georgia, and I couldn't be happier with the results. The entire team, exceeded my expectations. Pervez made a fantastic first impression by patiently addressing all my numerous questions about the replacement process. His expertise and quick responses to my texts and calls were invaluable. He even took time to clarify any concerns and also informed me of the crew's arrival time. His professionalism eased my anxiety. I am grateful for Percez's team, who worked diligently and left the site spotless after completing the job. When it comes to investing in your home, thorough research is essential to ensure its protection, and I wholeheartedly recommend Elite Roofing of Georgia for anyone seeking top-notch service and warranty. Thank you Elite Roofing of Georgia I’m one happy customer. 🤗 Mrs Q

  Reply from the business

  Ms. Love, thank you so much for the kind words! There is nothing more satisfying than helping a person of our community navigate their way through the insurance process. Please let us know if we can help in any other way :)

• 5 out of 5Ashik Jahana year ago

  After a storm and tiles coming off my roof, elite roofing helped to address all concerns and worked directly with my insurance to get the job done. Pain free with great communication, couldn't have asked for a better company to replace my roof.

  Reply from the business

  Hi Ashik! Thank you for the great review! We're glad Elite Roofing of Georgia could make the process easy and get your roof replaced smoothly. We're here if you need anything!

• 5 out of 5James Lianga year ago

  Excellent and quick service. Had a branch crash through the roof. Jay came by and got all the details to provide for my insurance claim. He worked with the carrier and then quickly got the damage repaired. Juan did a great job cleaning the damaged area and putting in a tarp. After the repair, the roof looks like new.

  Reply from the business

  Thank you for the kind words Mr. Liang! Glad we were able to address your issues quickly and effectively! Please let us know if we can help in any other way!

• 5 out of 5Azim M2 years ago

  Did a fantastic job repairing a badly done roofing job by another vendor. Did everything on time and in budget. My saviors

  Reply from the business

  Thank you for the kind words Mr. Azim!! Glad your deck is now secured and you can enjoy the fall weather in peace!!

• 3 out of 5Jason W2 years ago

  Very disappointing that the 10year no leak guarantee doesn't apply to my 6 year old roof as they were bought out. However the guy that came out was great.

• 3 out of 5notso schultz3 years ago

  I was misquoted by 15%. I told the guy who came out that if he could do the roof for $9,000 I would do it. We agreed. Next I find out I would have to come up with $1,500 out of pocket instead of the $1,000 we had spoken of. They came …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Javier Gomez4 years ago

  Good

• 4 out of 5C. Brown-Ruff4 years ago

  Process was somewhat cumbersome as this was my first time having to replace a roof. They did a great job and knocked it out in one day. However, when I had an inspection when I was getting ready to sell the home, I was made aware of some nails coming up from some shingles. I reached out to the business via text, as we had communicated this way before, and never received a response. Post-completion support could be better, but overall they did well.

• 5 out of 5Venneta Montgomery5 years ago

  Elite Roofing Representative (Chris) was hands on during each step of the installation. He was thorough and responsive to any questions and concerns. The Office Manager, Lizette worked with Chris and the Homeowner to ensure the payment process involving the insurance and mortgage companies were complete and equitable. Overall, it was a great experience with an awesome looking roof! I would highly recommend Elite Roofing to anyone in need of roofing work.

  Reply from the business

  Thank you so much for the wonderful review. I’m happy to hear everything went smoothly. We appreciate your business!

Roof inspection before fall isn't optional — it's the smartest move a homeowner in Hiram, Dallas, or Austell can make before cooler weather sets in and small issues turn into urgent repairs. 🔎 Elite Roofing of Georgia offers free roof inspections with no obligation and no pressure. Our licensed, insured team will tell you exactly what's going on up there — whether it's a quick fix or time to talk replacement. Right now we're also offering $1,500 off a new roof installation. One call, one inspection, one clear answer. Schedule yours today.2 days agoCall now