Roofing contractor
Erie Home Roofing
1331 Park Plaza Dr Ste 1, O'Fallon, IL 62269
Listed under Belleville, IL
- Google average
- 4.4
- Ratings counted
- 41
- One and two star
- 4 of 41(9.8%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Erie Home Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 29 | 71% | |
|---|---|---|---|
| 4 | 8 | 20% | |
| 3 | 0 | 0% | |
| 2 | 1 | 2% | |
| 1 | 3 | 7% |
Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Erie Home Roofing, most recent first.
- 1 out of 5Kim Rickert2 months ago
Scheduled an estimate, waited 2 weeks to get a call the day before to confirm and when I didn't answer due to being at work at 9:30 in the morning like most people, an hour later I received a text saying they were overbooked and they would contact us when they could reschedule. No thanks.
Reply from the business
We regret to learn about our scheduling issues. We understand your frustration. Please contact us at 800-684-4628 to discuss better.
- 1 out of 5Dawn wilfon4 months ago
The salesman had to amend the cost after contract signed, to take off roofing off a garage, for an additional 2000.00+. Canceled contract in appropriate time. On March 3rd, and still have not been refunded the down payment. As of 03.23, payment was refunded.
Reply from the business
Apologies for any inconvenience with the contract amendment and refund delay. Please contact us at 800-684-4628 to resolve this immediately.
- 1 out of 5Aaron Myers9 months ago
They didn't do a very good job and you could communicate with them. They're supposed to be a supervisor there at all times. He wasn't there until the job was done.
Reply from the business
Hi, Aaron. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at 1-800-684-4628, we want to know more!
- 2 out of 5Colt Phillips11 months ago
They did good job installing roof but was told I was getting gutter guard and wasn’t installed also was supposed to get back ahold of me about an all expense trip was going to get and haven’t heard from anyone since job was completed, they were also supposed to have me sign off on job being completed before they left and instead took 2 days for guy to show up besides fact that supplies they used wasn’t top of the line like was supposed to be. Overall roof looks great just over priced and poor communication except for fact I get daily messages about leaving a review so they ya go.
Reply from the business
Hi, Colt. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- clean up8
- follow up inspection4
- cost4
- great crew3
- warranty3
- fiberglass roof2
- roof shingling2
- metal roofs2
- fast job2
- sales process2
Other reviews we hold
9 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Cathy Talbotta month ago
The crew worked diligently to strip, repair, and shingle my roof in one day. They were very professional and cleaned up thoroughly before leaving.
Reply from the business
Hi, Cathy. Thank you so much for leaving us an A+ review!
- 5 out of 5Jarrod Guckian2 months ago
They were very professional and got the job done quick and easy.
Reply from the business
Hi, Jarrod. We are thrilled to learn that you had a positive experience with us!
- 5 out of 5Melissa Neitzel3 months ago
Great finished product! Workers were very professional and polite; cleaned up well every evening!
Reply from the business
Hi, Melissa. Thank you so much for leaving us an A+ review!
- 4 out of 5Luke Rheaume4 months ago
Erie Home Replaced out roof with a Metal Shingle Roof in June 2025 after we had damage from a hail storm. Sales person sold us that it would be one day - it too three days. The sent us to one Solar Contractor to remove and replace our Solar …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We greatly appreciate your feedback about the metal shingle roof installation.
- 4 out of 5karen bosen6 months ago
Professional sales team, thorough roof inspection, great quality products. Hard working roofing crew even with foot of snow on the old roof and on the ground and subzero wind chills. I felt really bad for them.
Reply from the business
We are pleased to hear about our professional team and quality products. Thank you for understanding our crew's dedication in challenging weather conditions.
- 5 out of 5Delores Oestringer7 months ago
Everything was done with pride in their work. Love the look of the new roof. I even get many comments too.cleaned up nicely and did it in 2 days Friendly roofers.
Reply from the business
Hi, Delores. Thanks for taking the time to share your positive experience. We truly appreciate it!
- 5 out of 5Nancy Coates9 months ago
I now have a beautiful fiberglass new roof and the peace of mind that accompanies their warranty. The management was open to discussion, answered my questions and concerns, and the crew did a fine job of installation and cleanup. The incentives they offer are fair and prompt. They were both kind and considerate professionally.
Reply from the business
Hi, Nancy. Thank you so much for leaving us an A+ review!
- 4 out of 5James GallatinEdited 10 months ago
Good work on the installation but hard to communicate with the Mexican workers. 50K is a lot of money for a roof, but we're hoping the fiberglass shingle will hold up for a long while.
Reply from the business
We are absolutely thrilled to hear you're pleased with the installation work. Your fiberglass shingle investment will serve you well.
- 4 out of 5Sherri Primasa year ago
We like our new roof. We had Bradley Dahl as our sales person and he was great. We were happy with everything except after financing was established with Erie they came back and said that we needed to have the whole roof torn off so it …
Google cut this review short. The full text is on their Google profile.
What Erie Home Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Specials Design FAQs Financing Reviews Warranty All Locations Roofing Systems Metal…”
States years in business
“…Erie Home offers: More than 50 years of roofing experience A limited…”
States a founding year
“…Nationwide Service You Can Rely On Since 1976, Erie Home has installed premium home…”
Free estimates
“…8-8301 Search for: Search Search Get My Free Estimate Get My Free Estimate Why Erie Home…”
Financing available
“…and metal roofing systems Flexible financing options Thousands of verified customer…”
Mentions the BBB
“…Basement Waterproofing ★ ★ ★ ★ ★ Better Business Bureau They were considerate of my upstairs…”
Other roofers in Belleville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Accredited Roofingsiding repair, thorough inspection, fair pricing4.9445 ratings2.5% one and two star(618) 616-7515 | 4.9 | 445 | 2.5%11 of 445 | (618) 616-7515 |
| iRestore Stlinsurance claim assistance, inspection, hail damage repair4.8307 ratings4.2% one and two star(618) 641-9533 | 4.8 | 307 | 4.2%13 of 307 | (618) 641-9533 |
| Lagunas Roofinginsurance claim assistance, siding, new roof4.7297 ratings6.4% one and two star(618) 353-1813 | 4.7 | 297 | 6.4%19 of 297 | (618) 353-1813 |
| Barringer Brothers Roofingpromptness, quick work, siding replacement5.0235 ratings0.4% one and two star(618) 703-3036 | 5.0 | 235 | 0.4%1 of 235 | (618) 703-3036 |
| Hero Roofing & Exteriorsroof replacement, insurance claims, siding replacement5.065 ratings0% one and two star(618) 852-9704 | 5.0 | 65 | 0%0 of 65 | (618) 852-9704 |
| The Roofing Guysgutter replacement, thorough inspection, roof quality4.563 ratings11.1% one and two star(618) 639-7663 | 4.5 | 63 | 11.1%7 of 63 | (618) 639-7663 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 41 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 23, of which 13 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.