Elevation Roofing & Solar

All 4 of the one and two-star reviews we hold for Elevation Roofing & Solar, most recent first.

• 1 out of 5LabEdited a year ago

  I'm pretty sure i wrote this on here already, but it's gone. Strange. Anyway, one day over a year ago, wind blew up the corner of my flat roof. It wasn't over the main house but over a porch so didn't cause water intrusion but i called the insurance company anyway. Insurance company recommended this company. After i agreed to the total replacement, Adolfo sent a sub contractor over to do the work. They delivered the foam sheets into my flat roof and didn't secure them properly. That night they were blown off my two story roof along with the wooden pallets, barely missing my and the neighborhood cars. No damage done. No problem. I called him directly and he came and personally cleaned up the drive and attempted to secure the stuff left on the roof. Eventually he had them come secure the rest. A few days/ weeks(?) passed and they started work. On a clear day they removed the old roof and replaced it with the foam panel roof. A few days later a huge storm came and immediately my ceiling starts gushing gallons of water in the center of my home. I had about 15 buckets around my second floor catching water until it finally stopped around two in the morning. It was running down my walls and into the electrical covers. I called Adolfo and he said he couldn't get anyone over there till the morning. This was in the middle of my world coming apart so I wasn't happy. I think I got him to come out that night or the next morning to at least look at it and cover it till the crew could fix it. Eventually his crew came over and after inspecting it and leaving, Adolfo called me and said 'my guy says it's not their work that caused the leak'. I said 'what do you mean it's not their fault? They were the last people to touch it and the only ones to touch it in months'. He tried to blame the HVAC on the leak. Except the HVAC was replaced months before the roof and there had been a similar storm between those times that caused no leaks. Eventually his sub came back (spouting the same c

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr Fisher ! Thank you for the review. God bless you! and hope you are well. No hard feelings over here & will always honor our word & warranty. I hope all your rat pets are healthy! God bless you and your wife.

• 1 out of 5Michelle Boundsa year ago

  Do not use this roofing company!!! They quoted me $24K for a new roof, then proceeded to try and charge my insurance $40K for the exact same roof, no additional damages reported. Nada! Reported it to my insurance, huge insurance dispute mess! Then the owner threatened to put a Lien on my house for the difference. Received a letter from his attorney with notice of intent for a lien. Not honest, not trustworthy. Saw other reviews where they wouldn’t honor their warranty. Doubt they’ll honor mine. Please please please go with a different roofer! Also looks like their yelp account with other negative insurance comments disappeared because of course I checked before hiring. Highly suspicious. Also he didn’t apply for a building permit with Bernalillo County before doing the work, applied 2 months after the fact and only because I asked what the final inspection was. Update: this roofing company’s attorney has sent me threatening letters for my yelp review which is ludicrous, this is my freedom of speech and my experience, so I decided to review here as well. If you have a 4.9 google review because your attorney sends letters threatening people because of your shady business dealings that’s not an honest review is it!?! If you've signed a contract with this roofer you have 3 days to cancel it. I advise you do. I’m a disabled female veteran and this is how I was treated.

  Reply from the business

  Hey Michelle! I’m sorry you still Don’t understand what I explained to you verbally and also in our contracts. I’m just glad we saved you 24k that you would have had to pay until we found the hail damage and billed based on insurance standards and saved you 24k! We wish you nothing but the best; no hard feelings over here and will see you for the annual inspection. God bless you and will continue to pray for you.

• 1 out of 5Susan SparkEdited a year ago

  Multiple issues with leaks from new tpo. Management unresponsive. Would not recommend.

  Reply from the business

  Please call me (505) 980-9706 as I have not heard of any issues.

• 1 out of 5Alason Smith4 years ago

  This guy kept saying his employee would show up and he never would. "He's going to be there wednesday". Wednesday comes and goes. "He'll be there friday". Friday's gone. He did this four times and we didn't even get an explanation or …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Alason please confirm it was elevation roofing and not someone else with a similar name as us. Please call me this is Adolfo with Elevation Roofing (505) 980-9706

• smooth process28
• no leaks17
• efficient crew14
• reasonable pricing14
• flat roof replacement10
• stucco repair9
• new roof installation8
• metal roof installation5
• foam roof3
• informative crew3

14 more of the 191 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Aracely Ba week ago

  I had a roof leak in my kitchen, and they did an excellent job from start to finish. The entire process was quick, the quality of the work was outstanding, and the results were exactly what I hoped for. Their price was also very reasonable …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Donald Gomeza week ago

  The most outstnding service. Highly recommend This company. I have already my told my neighbors.

• 5 out of 5Jake Bugos2 months ago

  ⭐⭐⭐⭐⭐ Huge shoutout to Elevation Roofing! Adolfo and Ryan did an awesome job on my house with the new roof. The whole process was quick, smooth, and professional from start to finish. The crew worked hard, showed up on time, kept everything clean, and were very courteous throughout the project. You can tell they take pride in their work. Super happy with how everything turned out and would definitely recommend Elevation Roofing to anyone needing a new roof!

• 5 out of 5CynthiaEdited 6 months ago

  Adolfo, the owner of this company is just a great and kind individual. He and his crew are just the absolute best. I have used him twice in the last three years on two different houses. They call before they come, they let you know when …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Matt Garringer (Ag3nt0fl1ght)6 months ago

  Exceptional process from start to finish getting our metal roof installed. Couldn't be more pleased with the process and results. Great price as well! Will definitely use Elevation again.

• 5 out of 5Robert Brown6 months ago

  Adolfo and Alex were friendly, reassuring, and extremely helpful. They did a great job patching my roof. I have absolutely no problem recommending Elevation Roofing for all their roofing needs!!

• 5 out of 5bryce mcguire6 months ago

  Adolfo and his team did such an amazing job on our roof. I would highly recommend them to anyone who is tired and annoyed with companies giving you the run around. Thank Adolfo and team for your great work.

• 5 out of 5colby hardy7 months ago

  I never write reviews, but this is one I feel I must share. I am currently selling a house, and the buyer's contractor stated my home needed a new roof. I reached out to Elevation Roofing to get a second opinion, and they stated my roof was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5michael borowski7 months ago

  It has been wonderful working with Elevation Roofing. Their work has far exceeded my expectations. I would definitely work with them again in the future.

• 5 out of 5David Newquist8 months ago

  Adolfo and his crew put a new TPO roof, replacing our flat tar & gravel, a year ago. They created a positive flow to our canales, using a foam base that gave us a better insulation factor. The crew worked fast and neat and even worked over a holiday! The workmanship, quality, price and warranty are all the best! Thanks!

• 5 out of 5Kim Spreng8 months ago

  Elevation Roofing did an amazing job installing my mother's roof. The crew was on time, fast, neat and efficient. The whole job was completed in 2 days. They kept us informed through the process and were super easy to contact. We would highly recommend this company.

• 5 out of 5Ray Cvetic9 months ago

  Adolfo is a great guy and an excellent roofer. He even did a stucco patch on the parapets and chimney. I'd highly recommend him.

• 5 out of 5Colin Mitchell9 months ago

  These guys are the best! Super clean communication from start to finish! There are a lot of fly by night roofing contractors out there and Elevation is true to their name! They rise above the rest! I’ve used them on two of my houses and would not hesitate to recommend them. When they run into issues and challenges, which you will on every job, the communicated about what the issues were and we resolved them together before moving forward!

• 5 out of 5Mike Hand9 months ago

  Elevation just completed replacement of my metal roof. Great service, clear communication, immediately addressed all of my concerns. Highly recommend.

• Licensed

  “…As a licensed, bonded, and insured roofing company…”

• Warranty offered

  “…DURABLE. GUARANTEED. GET A FREE QUOTE At Elevation…”

• Free estimates

  “…GET A FREE QUOTE NEW MEXICO'S TRUSTED ROOFING…”

• 24/7 emergency call-out

  “…GET A FREE ESTIMATE CONTACT US 24/7 CALL US 505-980-9706 EMAIL US…”

Their site also states: insured, bonded.