Roofing contractor
Eastern Roofing Systems, Inc
1 Keystone Pl, Jessup, PA 18434
Listed under Scranton, PA
- Google average
- 4.0
- Ratings counted
- 24
- One and two star
- 6 of 24(25.0%)
- Pennsylvania median
- 1.8%
The first three are Google’s own figures for Eastern Roofing Systems, Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Pennsylvania roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 17 | 71% | |
|---|---|---|---|
| 4 | 1 | 4% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 6 | 25% |
Much higher than most — the typical roofer in Pennsylvania sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Eastern Roofing Systems, Inc, most recent first.
- 1 out of 5Bob Burda2 years ago
They come in for an estimate prior to Memorial Day for gutters and eves. They expressed interest in doing the job and stated they would get back to me with an estimate. I have reached out multiple times and left messages but have heard nothing back yet.
- 1 out of 5Judy Jacoby3 years ago
Never bothered to call back
- 1 out of 5Jon Anthony4 years ago
Horrible communication and that’s one thing you need in this line of business. Poor judgment calls. Definitely do not recommend
- 1 out of 5David Cohen7 years ago
Absolutely the worst roofers anywhere.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- communication4
Other reviews we hold
5 more of the 9 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Charlie Protheroa year ago
Fantastic experience with Eastern Roofing! They did a tear-off and replacement on our house with full attention to every detail. Communication throughout with Eric and Rich was excellent. The proposal detailed every aspect of the job - …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Curt S3 years ago
Excellent communication, went above and beyond to help us out.
Reply from the business
We are glad that you were satisfied with our service. Thank you for selecting Eastern!
- 5 out of 5Krista Howard4 years ago
Great communication! The roofers were so quick, kind, and courteous. We will definitely be using this company again for all of our roofing needs. Thank you!
- 5 out of 5lions Hock5 years ago
Great employees
- 5 out of 5Francis Wilce6 years ago
Excellent company
What Eastern Roofing Systems, Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…and work efficiently is bolstered by over 20 years of trusted relationships in the…”
24/7 emergency call-out
“…MMERCIAL ROOFING SPECIALIST Get A Quote 24/7 Emergency Services Commercial Roofing…”
Other roofers in Scranton
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| GMR Metal Roofsmetal roof installation, polite workers, warranty4.6322 ratings9.6% one and two star(570) 280-2915 | 4.6 | 322 | 9.6%31 of 322 | (570) 280-2915 |
| The Roof Repair Guysquick response, shingle replacement, quick repairs5.0285 ratings0.4% one and two star(570) 639-7663 | 5.0 | 285 | 0.4%1 of 285 | (570) 639-7663 |
| ShingleMe Roofing - Lake Arielanswering questions, color selection, new roof installation4.9241 ratings2.1% one and two star(570) 689-6034 | 4.9 | 241 | 2.1%5 of 241 | (570) 689-6034 |
| BF Constructionestimate, speed of work, respectful crew4.9239 ratings1.3% one and two star(570) 498-3764 | 4.9 | 239 | 1.3%3 of 239 | (570) 498-3764 |
| Smith & Miller Roofing, LLCsiding replacement, gutter replacement, efficient crew4.8229 ratings3.9% one and two star(570) 655-6710 | 4.8 | 229 | 3.9%9 of 229 | (570) 655-6710 |
| USA Home Improvement Solutionsmetal roof, siding, financing options4.7172 ratings6.4% one and two star(877) 872-3398 | 4.7 | 172 | 6.4%11 of 172 | (877) 872-3398 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 24 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 24, of which 9 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.