Roofing contractor
Donovan Roofing & Construction
400 Trade Center Dr, St Peters, MO 63376
Listed under Saint Charles, MO
- Google average
- 4.9
- Ratings counted
- 242
- One and two star
- 8 of 242(3.3%)
- Missouri median
- 2.5%
The first three are Google’s own figures for Donovan Roofing & Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 229 | 95% | |
|---|---|---|---|
| 4 | 4 | 2% | |
| 3 | 1 | 0% | |
| 2 | 3 | 1% | |
| 1 | 5 | 2% |
About typical — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Donovan Roofing & Construction, most recent first.
- 2 out of 5Kyle St. Jean (KyleTheDev)9 months ago
I had Donovan come out after the numerous hail storms we experienced im early to mid 2024. My roof was leaking, and I had to ask them numerous times to please come send a person to make a quick temporary patch to at least stop the leaking. After installation, the guy whos job it was to pick up nails clearly failed, as I have now replaced 3 tires in my vehicles, all of which were nails in the tire. They were extremely quick to ask for money throughout my insurance reimbursement process, en yet they showed the exact opposite for things that werent billable or would cost them money. Huge disappointment. I could say more, but I'll spare you all the other details. Naturally, They had me sign papers stating they wouldnt be responsible for any nails that ended up in my car tires, because clearly this happens all the time. My mother and son found 30 nails on their own, and ive subsequently found about 10 myself.
Reply from the business
Hello Kyle, I'm sorry to hear about your experience and understand how frustrating finding nails after a project completion can be. Job safety and Thorough cleanup are extremely important to us and finding nails after is not the standard we hold ourselves to. While we do make multiple efforts with our nail sweeper and manual cleanups, we recognize that nails can be occasionally missed at times. That said we take your frustration very seriously and we would like to discuss this matter further with you and would like to come to a fair resolution. Please contact our office so we can address this issue. We appreciate you bringing this to our attention. Thank you.
- 2 out of 5Brendan M10 months ago
I called Donovan Roofing to inspect our roof last year after a hail storm. They were very responsive. However, the younger guy they sent to inspect our roof said there wasn't any damage. He spent about 5 minutes on our garage roof and …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5Alper S.a year ago
Donovan Roofing inspected our roof after a hail storm. Our roof is about 19 yrs old so I informed them that we want to make sure we have obvious hail damage before we file an insurance claim. After the inspection, they provided us with a list of components with hail damage such as shingles, a window, gutters, grill cover etc. They encouraged us to file an insurance claim with our insurance provider, Pure and offered to be here during the inspection. Pure sent a third party inspector, SeekNow, to do the inspection and two Donovan roofing employees were here during the inspection. After the inspection, they informed me that the inspector seemed to agree with them regarding the hail damage. I appreciated everything Donovan did at that point and was looking forward to them making the necessary repairs after the insurance approval. However, our claim ended up getting denied and the insurance company, Pure, basically said there was no hail damage. I asked Donovan for help in determining whether or not we should take a legal action to challenge Pure's decision, but instead of defending their findings they decided to remove themselves from the situation. Please think twice before filing an insurance claim based on Donovan Roofing's advice.
- 1 out of 5Ken Sipe6 years ago
Went with this company because they had 5 stars. All initial conversations were positive, albeit rushed.... however all follow up and project management was on us from the beginning. We had to follow up or we didn't hear anything. They assessed the roof and based on damages urged us to submit an insurance claim. The end result is the claim didn't surpass our deductible. We would have never filed a claim if there was any likelihood that that would be the case. On the follow up call, I made that statement, which sent Anthony into a crazy defensive argumentative craz... When I stated that whats done is done can we focus on helping me fix my roof... he stated you might want to call someone else. It appears that if the job isn't a huge insurance job they have no interest. They do not seem interested in actually helping the end customer.
Reply from the business
We apologize for any inconvience this may have caused. We want to assure you we take pride in customer service and appreciate every client. Please give our office a call so we can get you taken care of.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement52
- insurance coordination50
- insurance claim assistance21
- hail damage repair20
- siding19
- gutter replacement16
- insurance adjuster meeting12
- inspections9
- storm damage repair4
- commercial roofing2
Other reviews we hold
14 more of the 200 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Sharon Ball4 days ago
Danny was the BEST! He was available for any of my questions. He was consistently keeping me up on everything, step by step.Danny helped me file an extension with my Insurance. The Donovan Roofing Crew were amazing throughout the whole process! They even sat and went through my rocks during clean-up to find every nail that might have dropped. My new gutters and downspouts are so nice. My door wraps are amazing—it’s like having new doors—without the cost or hassle of! I recommend Danny and Donovan Roofing to anyone searching for a roofing company!
- 5 out of 5Patty Hotopa week ago
Donovan Roofing & Construction is our choice for roofing and home exterior improvements. The owner, Mike Donovan, is very knowledgeable as are his project managers and work crews. They take time to explain the process. Their familiarity …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Alex2 weeks ago
As the Facilities Director at White House Retreat, I was impressed with their professionalism, communication, and workmanship throughout our full slate roof replacement. They delivered a quality finished product, and I would confidently recommend them.
Reply from the business
Alex, thanks for the detailed feedback on the slate roof replacement at White House Retreat. Slate is unforgiving work, and it means a lot to hear that our crew's precision and communication came through in both the process and the final result. That's exactly the standard we hold ourselves to across every project, whether residential or commercial here in the St. Louis area. If the property needs anything down the road, we're here to help. Give us a call at (636) 685-0808.
- 5 out of 5David Evans2 months ago
Great communication throughout the whole process leading up to my scheduled appointment, and then during the tear down and replacement of my entire roof, which only took ONE DAY TOTAL, I still received updates while I was at work. Great admin team and just as great installation crew. I will be recommend Donovan Roofing to everyone I know or don’t know who need anything roof related.
Reply from the business
David, thanks for the kind words about our crew finishing your full roof replacement in one day and keeping you in the loop while you were at work. That's the standard we set for ourselves every time. Knowing you felt confident trusting us with your home while away says a lot about what our team accomplished on both the installation and communication side. We'd be glad to help anyone in your network who needs a roof inspection or has questions about their home. If they're in the St. Louis area, they can reach us at (636) 685-0808 for a free assessment.
- 5 out of 5Renee Burkart2 months ago
Jim responded to my call about the leak I see in my living room. He got up on the roof, checked everything out and made sure that we knew exactly what was happening. I would definitely call Donovan Roofing and Construction again for any roofing issue. You should too!
Reply from the business
Renee, thank you for taking the time to share your experience. We're grateful Jim could diagnose your leak quickly and walk you through exactly what was happening. When water's coming into your living room, clear answers make all the difference, and that's what Jim delivers. He'll appreciate hearing this feedback directly. If you need anything else or want to stay ahead of any roof concerns, just reach out at (636) 685-0808. We're here for you.
- 5 out of 5Robert Brownlee3 months ago
I had 2 house roof and a garage front replacement due to the May 2025 St. Louis tornado coverage covered by my Safeco policies. Donovan was recommended by a Dogtown friend who had used them several years before. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Robert, thank you for the detailed review. A project covering two house roofs and a garage after the May tornado is substantial work, and we're proud that Nick's persistence with Safeco across four rounds of review resulted in full approval. The drone documentation he provided made the difference when initial assessments fell short. That's the kind of thorough follow-through our customers deserve. We'll make sure Nick and Jessica know how much their work meant to you. If anyone in the Greater St. Louis area needs a free inspection after storm damage, we're ready to help. Give us a call at (636) 685-0808.
- 5 out of 5Tim Collico3 months ago
Nick Mirth did an excellent job throughout the process our insurance claim!
Reply from the business
Tim, thanks for the kind words about Nick. Getting an insurance claim handled right takes patience and know-how, and we're glad he could walk you through it without the usual headaches. That's exactly the kind of work we take pride in around here. When you're ready for that roof repair or just want a second opinion down the line, give us a call. We'll take good care of you.
- 5 out of 5Danny Wynn3 months ago
Nick was very professional and super responsive. Now have new roof and gutters, house looks great, would highly recommend!
Reply from the business
Danny, thanks for the kind words about Nick. That's exactly the kind of feedback we love to hear, especially when a customer notices both the quality of the work and how we handle the process. A solid roof and gutters that work right are the foundation of a well-maintained home, so we're glad we could deliver that for you. If you run into any issues down the road or need anything else, just give us a call at (636) 685-0808. We're here to help.
- 5 out of 5Tom S4 months ago
We were very pleased with Donovan Roofing for our mansard roof repairs. And learned a new word! The Project Manager, Justin Hoffman, was communicative, ethical, reliable and timely. The quote provided was thorough and reasonable. The men …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Tom, we appreciate you sharing the details about your mansard roof project. Specialty work like that takes real attention, and it's great to hear Justin and the crew came through with clear communication and fair pricing. That kind of feedback tells us we're doing what we set out to do. We'll make sure Justin knows you noticed the whole team's effort. If you need anything else or know someone in the St. Louis area who could use a free inspection, give us a call at (636) 685-0808.
- 5 out of 5Adam Murvihill4 months ago
Got my roof and gutters done back in the summer of 2025. Still holding up well. Justin was great to work with. Responsive and on time. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank You Adam for Trusting Donovan To replace your roof and gutters .
- 5 out of 5Jennette Barker5 months ago
Justin was great to work with. He is a prompt communicator and takes pride in his work and the company.My roof is beautiful and the experience was a good one. I hope not to have any more roofing needs any time soon but if I do I would use …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Jennette , thank you for the kind words about Justin ,we’re blessed to have him . Thank you for trusting our company to complete your project
- 5 out of 5peter collico5 months ago
Stress free experience, quality work as well. Nick Myrth project managet A+ rating. Knows the business in and out.
Reply from the business
Thank You Peter for trusting us to complete your project !
- 5 out of 5Doug Slunaker5 months ago
We highly recommend Donovan Roofing and Danny Grewe. Danny meticulously reviewed our insurance claim from hail damage and worked with the insurance company on making sure everything that was damaged was covered on our claim. The team worked quickly to replace our roof, siding, and gutters. They did a fantastic job and we couldn't be happier with the final product. We would definitely use Donovan Roofing again.
Reply from the business
Thank You Doug for trusting Donovan Roofing and Construction to complete your project .
- 5 out of 5Randy Lakeman6 months ago
When our roof was damaged in last May's storms, we contacted Justin Hoffman with Donovan Roofing and it was the best decision. Justin worked with us through the entire process...from assessing the damage and giving his honest opinion of …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Randy , we love to hear the level of service our team provides . Thank you for the kind words regarding Justin and thank you for trusting our company with your project .
The latest post from this business
Posted by Donovan Roofing & Construction to their own Google profile 2 weeks ago. Their words, not ours.
Siding replacement in St. Charles and St. Peters is what Donovan Roofing and Construction does every single day, and our team is ready to help you get your home looking its best. Worn, cracked, or aging siding does more than hurt curb appeal. It can let moisture into your walls and lead to bigger problems down the road. The right contractor makes all the difference, and that is exactly what our customers keep telling us. At Donovan Roofing and Construction in St. Peters, we handle siding replacement from the very first inspection all the way through the finished installation. We walk you through your options, explain what the work involves, and make sure you understand every step before anything starts. No handoffs, no delays, no surprises. The same crew that meets with you at the beginning sees the job through to the end. Our customers have trusted us with over 230 reviews and given us a 4.8 star rating. Most of them point to how well we communicated and how smoothly the work went from start to finish. That track record means something to us, and we work hard every day to keep earning it. If your siding is showing its age or you just want a professional set of eyes on it, a free inspection is the best place to start. Schedule your free siding assessment today.23 hours agoCall now
What Donovan Roofing & Construction says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…the first conversation to the final warranty, you'll work with people who know…”
Free estimates
“…Free inspection. No salespeople. The project…”
Other roofers in Saint Charles
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Bone Dry Roofingchimney repair, polite staff, estimate4.8645 ratings4.8% one and two star(636) 942-6931 | 4.8 | 645 | 4.8%31 of 645 | (636) 942-6931 |
| John Beal Roofing of St. Louisgutters, siding, new roof4.6625 ratings8.0% one and two star(636) 535-1955 | 4.6 | 625 | 8.0%50 of 625 | (636) 535-1955 |
| SCHNEIDER ROOFING & REMODELINGsiding repair, gutters, estimate4.8444 ratings4.1% one and two star(314) 378-6623 | 4.8 | 444 | 4.1%18 of 444 | (314) 378-6623 |
| Guaranteed Roofing & Contractinginsurance claim assistance, thorough inspection, siding repair5.0280 ratings0% one and two star(636) 244-2229 | 5.0 | 280 | 0%0 of 280 | (636) 244-2229 |
| His and Hers Roofingroof replacement, informative staff, smooth process4.4231 ratings13.4% one and two star(636) 294-1133 | 4.4 | 231 | 13.4%31 of 231 | (636) 294-1133 |
| Signature Exteriors, Inc.gutters, siding, gutter replacement4.8225 ratings4.9% one and two star(314) 827-5376 | 4.8 | 225 | 4.9%11 of 225 | (314) 827-5376 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 242 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 242, of which 200 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.