Roofing contractor
DLV Roofing Systems
8 Brandy Branch Rd, Mills River, NC 28759
Listed under Hendersonville, NC
- Google average
- 4.7
- Ratings counted
- 178
- One and two star
- 12 of 178(6.7%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for DLV Roofing Systems, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 161 | 90% | |
|---|---|---|---|
| 4 | 5 | 3% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 11 | 6% |
Higher than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 9 one and two-star reviews we hold, most recent first.
- 2 out of 5Ray D10 months ago
Roof ridge shingles were repaired by using the wrong color and do not match at all. This was not due to fading (new shingles much lighter) and they came out to inspect/quote ahead of time. Overall the experience was marginal and I will seek a different company for any future work.
- 1 out of 5Peter Sagea year ago
One of the DLV representatives just walked onto my property, entered my Screen porch left a brochure inside my screen porch and then left. to me. That’s trespassing 101 you should not have passed the threshold of the screen door. If you can’t respect my personal property, how can you respect my contract? Based on this information, I would tell anybody to avoid somebody who doesn’t understand simple laws
- 1 out of 5david bradya year ago
Terrible stay away from DLV, I can't imagine a worse experience, initial quote which I agreed upon turned out to be non-color matched hip and roof shingle, then they charge me to get the correct stuff, all along the correct hip shingles are well documented on the Presidential TL bundle wrapper. The first crew turns out to be subcontracted (even though DLV's salesman emphatically stated they don't subcontract), it was this crew who refused to install the hip shingles because the color clashed so badly. After waiting six weeks for the correct hip shingles to arrive through the hail and storms of April they then send a second subcontracted crew. Of course the second crew neglects to trim back the material at the ridge vents creating complete blockage, I bring this to DLV's attention and they argue with me, I say I'm bringing in an engineer, and they say let's have a certainteed inspector look at it for my 5-star warranty, of course the inspector sides with me. Stay away, far, far, away. This Asheville, NC DLV organization, sucks, plain and simple. I would have been better off with a storm chaser, stay far, far away. James, are you listening?
- 1 out of 5Matt Corzinea year ago
Experience started positively but ultimately was a disappointment. DLV came promptly to provide an estimate for a $4500 post-hurricane roof repair project. I then contacted them 4 times - 2 emails and 2 voice mails - asking to move forward. I never received a response. I understand all roofing companies are overwhelmed due to the hurricane, but if the company tells you they are taking on new projects then I expect them to follow-through accordingly.
- 1 out of 5Rodney Holcomba year ago
We had DLV Roofing out on July 25th, 2024. Met with their employee to discuss a roof and gutter repair and get a "general estimate" of the remaining roof lifetime and estimated replacement cost. Never heard back from their employee. Yesterday I called the company to let them know I never heard back on the repair estimates and had selected another company. The woman who answers the phone was very nice and apologetic and offered to get back to me. I explained I did not need her to call back but was simply extending the courtesy of letting her know that I had never heard back from their employee so perhaps they could figure out what went wrong since clearly my time was wasted as well as theirs. Really disappointing experience given their overall very good reviews.
- 1 out of 5Studio Insa2 years ago
I rarely leave reviews, but I have never been so let down by a company before. I consider myself lucky and am relieved as I did not hire them. Initial communication and follow-through are key for me to feel secure in hiring a company. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Kristin Kempson2 years ago
I'm sorry to have to write this review, but I had a very odd and unpleasant experience with DLV Roofing. I'll bullet point a factual timeline so you can understand: …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5R and K Jones6 years ago
I don’t usually review businesses but based on what our experience was we had to comment. My husband called DLV on November 5th to get them to come out and give an estimate to replace the roof and a porch that we are adding on. We had called several companies and DLV was the only one that didn’t seem motivated to do a quote. They waited 2 days to even call back to our initial inquiry. When he did finally call back he said he would wait until that following Monday to come. In the meantime we already had 2 come out the very next day and received quotes. My husband called back on the 8th and told them not to bother coming that we already had made the decision to use someone else. Much to our surprise we received a quote from them on the 15th after we told them NOT to come and saw that based on our cameras he came on a Tuesday and was on our property without our consent for 5 minutes max. Also our other quotes were going to do more and provide better protection to the roof than what DLV was. Obviously they cut corners. They never asked what we wanted. It does help to talk to the homeowner about the roof. They must think homeowners are stupid and they can do whatever they want. They obviously DON’T listen and DON’T have any respect for the homeowner. We will never use them or recommend them to anyone!!!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- estimate21
- courteous staff14
- new flashing10
- new porch7
- shingle replacement5
- new shingles4
- quality roof3
- standing seam metal roof3
- vent sealing2
- sun tunnel installation2
- tile roof repair2
- free repair2
Other reviews we hold
14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5kathy mcfeea week ago
The crew were very professional and thorough. I didn't expext to be able to get it sxheduled and done so quickly. Very satisfied and I highly recommend DLV Roofing Systems!
Reply from the business
Hello Kathy, Thank you for the wonderful review, it was a pleasure to work with you. We're glad we could provide prompt service and meet your expectations. Our goal is to … More
- 5 out of 5Joan Signorille2 weeks ago
Came out promptly to assess the problem, found it in two minutes (literally!) and a crew was out in two days to do repair. Very happy with the whole experience and price was very reasonable.
Reply from the business
Hello Joan, Thank you for the wonderful review! We're glad we could provide prompt service and meet your expectations. Our goal is to make the roofing repair process as smooth and stress-free as possible. We appreciate your support and the opportunity to earn your trust.
- 5 out of 5Metro Winesa month ago
On time and professional. Got the job done in record time.
- 5 out of 5Rich JundanianEdited a month ago
We needed work on our damaged front porch roof. We have used this company before and they are still awesome! Very polite and quiet. No loud music or broken down trucks. They came, did the job, cleaned up and left. We are very pleased with their work and professionalism.
Reply from the business
Hello Rich, Thank you for choosing us again! Repeat customers are one of the greatest compliments we can receive. We appreciate your continued trust in our team and look forward to helping you with any future roofing needs.
- 5 out of 5J Smitha month ago
Excellent experience. They came out and gave an estimate fast, scheduled quickly, and got the job done at a reasonable price. There was a little hiccup that they remedied quickly. Competent, professional, and responsive. I would definitely contact them again.
Reply from the business
Hi Joel, Thank you for the wonderful review! We're glad we could provide prompt service and meet your expectations. Our goal is to make the roofing process as smooth and … More
- 5 out of 5Lisa Pomeroya month ago
DLV has outstanding customer service, very professional, extremely knowledgeable and they are reliable. I am extremely pleased with their work and highly recommend them for roof repair, inspection etc.
Reply from the business
Hi Lisa, Thank you for your feedback & review! We are thrilled to hear that you had a positive experience with our team. Excellent customer service is just as important … More
- 5 out of 5Edward Francoa month ago
The crew was very professional did a great job. We were very very impressed with the cleanup. They went through the flowerbeds and driveway and everywhere else to remove any debris from the old roof. The new roof looks great and we’re very happy.
Reply from the business
Hello Edward, Thank you for taking the time to leave us such a great review! We're delighted to hear that you were pleased with the quality of our work. Our team takes great pride in every roof we install and repair. We appreciate your business and look forward to serving you again whenever you need us.
- 5 out of 5Mark Gamble2 months ago
Could not be happier with DLV Roofing. The entire process was seamless. From the initial conversations, through the quote, to the actual install everyone involved was friendly, competent and extremely professional. And the roof looks fantastic!!!
Reply from the business
Hello Mark, Thank you for your thoughtful review! Your new metal roof looks amazing & We're so pleased to hear our team was professional, courteous, and efficient throughout your project. We work hard to provide every customer with a positive experience, and it means a lot to know we succeeded. Thank you for your business!
- 5 out of 5Barbara Huse2 months ago
Good company who is very responsive if you have any roofing issues
Reply from the business
Hello Barbara, Thank you for your kind words and 5-star review! We truly appreciate your trust in our team. Providing quality workmanship, clear communication, and exceptional customer service is our top priority. Thank you for choosing us for your roofing project, and please don't hesitate to reach out if we can help you again in the future.
- 4 out of 5Alan Lang2 months ago
DLV staff was very responsive to my questions and requests and the team worked efficiently to get my re-roofing job done in a timely fashion at a fair price. Their warranty was superior to that of competitors with similar bids. The crew was hard working and my neighbors even commented on how courteous and friendly they were. Clean up was also thorough. The only shortcoming was the absence of an onsite supervisor who was fluent in English, making it hard to communicate any concerns as they arose. In the final analysis, however, I was very satisfied with the outcome and would recommend this company and use it again.
Reply from the business
Hello Alan, We are delighted to hear that our team was responsive to your questions, completed the work efficiently, and provided a quality roof at a fair price. It's wonderful to know that our crew's professionalism, courtesy, and thorough cleanup made a positive impression on both you and your neighbors. We appreciate your honest feedback regarding communication on-site. We understand how important clear communication is throughout a project, and we will take your comments into consideration as we continue working to improve our customer experience. Thank you again for your recommendation and for trusting us with your home. It was a pleasure working with you, and we would be honored to assist you with any future roofing needs.
- 5 out of 5Mary heslin3 months ago
We had a terrible leak in the roof of a historic home we had just purchased, so we reached out to four roofing companies in the Asheville area. Every company told us the roof still had at least 5–7 years of life left and that the issue …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Mary, Thank you for the amazing review! We're honored by your feedback and grateful for the opportunity to earn your business. Our team is committed to delivering exceptional roofing solutions and customer care, and we're happy to know that was reflected in your experience. We Look forward to working with you in the future.
- 5 out of 5Nancy Baker3 months ago
DLV replaced the cap on our chimney years ago. They did such an excellent job that I went to them for a quote to replace our roof. They came in slightly under the quote from another excellent roofer. They had all the materials I wanted …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Nancy, Thank you for your fantastic review! As a local roofing company, we're proud to serve homeowners in our community. We appreciate your support and are grateful you took the time to share your experience with others.
- 5 out of 5Dona Baucom3 months ago
We needed new chimney flashing after repairs. DLV found some nail pops and repaired those too. They were quick, very courteous, careful and cleaned up. I highly recommend them.
Reply from the business
Hi Dona, Thank you for the glowing review! We're honored by your feedback and grateful for the opportunity to earn your business. Our team is committed to delivering … More
- 5 out of 5BLR3 months ago
I was extremely pleased with the service and quality of workmanship provided by DLV Roofing for the replacement of my roof. They have a very efficient, organized system of operation, sending detailed communications outlining every step of the way. Their pricing is fair and their contract spells out everything in detail. All my requests were fulfilled, and they even went above and beyond by installing some missing gutter splash guards. Their installers are hard workers and got the job done in a very timely fashion. The clean-up was fantastic. I'd never know they were here except for the beautiful new roof. I would highly recommend DLV Roofing company.
Reply from the business
Hello BLR, Thank you for taking the time to leave us such a great review! Your new roof looks absolutely beautiful. We're delighted to hear that you were pleased with the quality of our work. Our team takes great pride in every roof we install. We appreciate your business and look forward to serving you again whenever you need us.
The latest post from this business
Posted by DLV Roofing Systems to their own Google profile 3 months ago. Their words, not ours.
A fresh roof and a happy homeowner — the perfect way to wrap up the week! #finishfriday #roofingdonewellAug 14, 2026
What DLV Roofing Systems says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Serve, Since 1999 We’re a fully licensed and insured roofing, siding…”
Insured
“…1999 We’re a fully licensed and insured roofing, siding, interior, and…”
Bonded
“…All Rights Reserved. Licensed and Bonded Roofing Contractors serving…”
Warranty offered
“…Estimate No Obligation Satisfaction Guaranteed Insurance Claims Welcomed Financing…”
States years in business
“…Backed by over 200 years of industry experience and a…”
States a founding year
“…Here to Serve, Since 1999 We’re a fully licensed and…”
Free estimates
“…IN Areas Call 828-654-0212 Request a Free Quote Services Roof Repairs Roof…”
Their site also states: financing available.
Other roofers in Hendersonville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Balken Roofingestimate, new roof, family owned business4.8398 ratings5.8% one and two star(828) 628-0390 | 4.8 | 398 | 5.8%23 of 398 | (828) 628-0390 |
| Rivera & Sons Roofingflashing, nails, weather4.9156 ratings0.6% one and two star(828) 520-2002 | 4.9 | 156 | 0.6%1 of 156 | (828) 520-2002 |
| Chavez Family Roofers LLCleak, home, wind4.8154 ratings0.6% one and two star(828) 800-8033 | 4.8 | 154 | 0.6%1 of 154 | (828) 800-8033 |
| Henry Brothers Roofingcrew, hail storm, siding4.9152 ratings0% one and two star(828) 944-4800 | 4.9 | 152 | 0%0 of 152 | (828) 944-4800 |
| Benton Roofingroof replacement, reasonable pricing, responsive4.9129 ratings2.3% one and two star(828) 693-3362 | 4.9 | 129 | 2.3%3 of 129 | (828) 693-3362 |
| Miller Family Roof Repairchose, inspection, home4.8121 ratings0.8% one and two star(828) 800-8022 | 4.8 | 121 | 0.8%1 of 121 | (828) 800-8022 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 178 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 26, of which 26 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.