Roofing contractor
Direct Roofing
1762 Central Ave Ste 305 office 1, Albany, NY 12205
- Google average
- 4.9
- Ratings counted
- 60
- One and two star
- 1 of 60(1.7%)
- New York median
- 1.1%
The first three are Google’s own figures for Direct Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 59 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 1 | 2% | |
| 1 | 0 | 0% |
About typical — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Direct Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- thoroughness11
- professional crew7
- fair estimate3
- plywood replacement2
- thorough estimate2
- fast completion2
- extra repairs2
- yard cleanup2
- punctual team2
- personable staff2
Other reviews we hold
14 more of the 55 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jessicaa day ago
I recently hired Direct Roofing for a roof replacement, and I could not be happier with the experience. From the initial inspection to the final cleanup, their entire team was professional, transparent, and incredibly hardworking.The project manager; Kevin walked me through all my options, provided a fair and transparent estimate, and patiently answered all my questions without any high-pressure sales tactics. On the day of the job, the crew arrived exactly on time and worked tirelessly to finish the roof quickly and efficiently. The craftsmanship is top-notch, and the new roof looks fantastic.What impressed me the most was their attention to detail during the cleanup. Roofing can be a messy process, but they protected my landscaping and meticulously swept my yard for nails and debris before leaving. If you want a stress-free experience, this is your company!!
- 5 out of 5zena wood5 days ago
I had my roof inspected Williams he was one of the nicest guys I met in a long time very easy to talk to explain everything .took lots of pictures definitely recommend this company.
- 5 out of 5Andrew Guoa week ago
Kevin provided excellent service to have my roof leaking repaired，I would recommend direct roofing for roof inspection and repairs.
- 5 out of 5Diane Camerona month ago
Kevin from direct roofing was wonderful to work with. Always kept us informed on things and had the roof and porch roof done in 1 day. I would highly recommend this company!
- 5 out of 5Winston Reid2 months ago
I am Winston,Willian and Kevin did a great job on my gutters.I recommend direct roofing
- 5 out of 5xia mayEdited 2 months ago
We had a full roof replacement done, and the experience was wonderful from start to finish. The crew was friendly, hardworking, and very respectful of our property. They completed the work efficiently and left everything clean when they …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ivan Coello2 months ago
Great company. Came on time. Cleaned everything. Did roofing the right way with replacing plywood. Showed video of before and after. Thank you
- 5 out of 5Paul Mitchell2 months ago
Quality work. On time on budget
- 5 out of 5Jason Priddle3 months ago
Kevin & family did an amazing job on the roof and other issues on our house while beating several competitors on prices some wouldn’t even give us a quote! We were kept up to date on progress, job was completed as promised and ahead of …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Jason, thank you for your kind words and for supporting our family-owned business. We take great pride in providing honest service, quality workmanship, and keeping our customers informed every step of the way. We’re glad everything was completed to your satisfaction and on schedule. We truly appreciate your recommendation and are always here if you need us in the future!
- 5 out of 5Donna Denny3 months ago
My new roof is fabulous, no more gutter issues since the roof valleys are done correctly. i met with several contractors and liked the professionalism by Kevin and his confidence in helping us understand what we needed done to correct the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Donna, thank you for your thoughtful review and for choosing Direct Roofing. We’re glad we could properly address the water issues and deliver a roof you’re happy with. Our team takes pride in being precise, professional, and respectful of your property, so it means a lot to hear that stood out. We truly appreciate your support of our family-owned business and your trust in us!
- 5 out of 5John Norton3 months ago
Kevin did a great job on repairing roof!
Reply from the business
Thank you for the kind words! We truly appreciate you taking the time to leave us a review. We’re glad we could help with your roof repair and provide a positive experience. Thank you for choosing Direct Roofing. If you ever need anything in the future, we’re always here to help!
- 5 out of 5Lars Sorensen3 months ago
I can't recommend Direct Roofing highly enough! They spotted damaged flashing around our chimney, identified it as a probable entry point for water, and did an inspection for water damage in our attic. When they arrived to do the work, they were efficient and thorough, and even did a quick repair to some metal trim above our front stoop at no extra cost.
Reply from the business
Lars, Thank you for the amazing review and for trusting Direct Roofing! We’re glad we were able to catch the chimney flashing issue early and help prevent further damage. Our team takes pride in being thorough and making sure everything is done right. We truly appreciate your kind words and are always here if you need anything in the future. Thanks again!
- 5 out of 5Randy Stevens3 months ago
Wonderful!! Kevin and his crew were excellent. Friendly, on time, professional, and detail oriented.
Reply from the business
Randy, Thank you for the great review! We truly appreciate your kind words. Our team takes pride in being on time, professional and detail oriented so it means a lot to hear that stood out to you. Thanks again for trusting us and choosing Direct Roofing. We’re here anytime you need us!
- 5 out of 5Tanvir Hridoy4 months ago
I had a great experience with Direct Roofing. From the beginning, they were very responsive and gave me a fair and budget-friendly estimate—much cheaper than other companies. …
Google cut this review short. The full text is on their Google profile.
What Direct Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…Free Estimate Best Services Find Us on Write A…”
Their site also states: states years in business.
Other roofers in Albany
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Home Evolution Roofingcleanup, roof replacement, scheduling4.8924 ratings3.5% one and two star(518) 639-7663 | 4.8 | 924 | 3.5%32 of 924 | (518) 639-7663 |
| S&G Roofing Incestimate, competitive pricing, courteous staff4.8622 ratings3.1% one and two star(518) 557-2039 | 4.8 | 622 | 3.1%19 of 622 | (518) 557-2039 |
| Star Roofing & Restorationcleanup, competitive pricing, courteous staff4.8385 ratings4.7% one and two star(518) 243-8919 | 4.8 | 385 | 4.7%18 of 385 | (518) 243-8919 |
| All Conditions Roofing LLCestimate, new roof, competitive pricing5.0296 ratings1.0% one and two star(518) 378-7434 | 5.0 | 296 | 1.0%3 of 296 | (518) 378-7434 |
| Center Construction Roofingsiding repair, gutters, thorough cleanup4.9216 ratings2.3% one and two star(518) 520-4511 | 4.9 | 216 | 2.3%5 of 216 | (518) 520-4511 |
| 1st Choice General Contracting - Albany Seamless Guttersgutter installation, estimate, seamless gutters4.9190 ratings1.6% one and two star(518) 860-9371 | 4.9 | 190 | 1.6%3 of 190 | (518) 860-9371 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 60 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 59, of which 55 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.