Roofing contractor
Dickson Contractors, Inc.
5420 Newport Dr, Rolling Meadows, IL 60008
Listed under Arlington Heights, IL
- Google average
- 4.7
- Ratings counted
- 29
- One and two star
- 2 of 29(6.9%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Dickson Contractors, Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 26 | 90% | |
|---|---|---|---|
| 4 | 1 | 3% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 7% |
Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Dickson Contractors, Inc., most recent first.
- 1 out of 5Harsh Patel2 months ago
Joe DeBias the VP of sales is such a rude guy even when it comes to something he didn’t do right the first time
Reply from the business
Mr. Patel, Thank you for taking the time to share your feedback. However, after reviewing our records, we are unable to locate any history of working with you, and we would like to clarify that Joe DeBias is not an employee, VP of Sales, representative, or anyone associated with our company, Dickson Contractors, Inc. We believe this review may have been intended for a different business. We take customer feedback very seriously and always welcome the opportunity to address concerns from those we have had the privilege of working with. If you believe this review was left in error, we kindly ask that you consider updating or removing it so it reaches the appropriate company. Thank you.
- 1 out of 5Tony Neri3 years ago
No contact after initial call. At best they forgot about me, at worst they just plain ghosted me. Either way, skip!
Reply from the business
Tony, our notes indicated that you first reached out to our company on 4/18/23. At the time of your repair request, we informed you that due to recent weather events and project scheduling, it would be at least 2 weeks before we could come out - and that the 2 week wait period is weather permitting. As I am sure you have experienced, the last 2 weeks have not provided us with many consecutive days to work as we have been experiencing rain and high winds. We still have you on our job board and were going to call you this week with an updated schedule. Please let us know how you would like to proceed by calling our office at: 847-577-8730
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- knowledgeable staff7
- competent staff4
- cleanup4
- fair quote3
- hardworking crew3
- superior work3
- prompt team2
- new roof2
- easy communication2
- timeliness2
Other reviews we hold
14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Carla Heimsoth3 months ago
A very good experience. Upfront fair pricing, superior work, great clean up and extremely nice people. Try them!
Reply from the business
Thank you immensely for your kind words and recommendation! We're delighted that you had such a positive experience with our team. If there's anything else you need, we're just a call away. We hope to work with you again soon!
- 5 out of 5Marco Antonio5 months ago
Pedro Pedro Paco
Reply from the business
We're truly grateful for your uplifting feedback! It’s fantastic to know you had a great experience with us. Should you need further assistance, feel free to get in touch anytime. Looking forward to assisting you again!
- 5 out of 5Jorge Villalobos8 months ago
I had siding and gutters done and the crew did an awesome job. Could not be happier on how it all came out!
Reply from the business
Your kind words and satisfaction mean the world to us, Jorge! We're delighted that you're pleased with the siding and gutters. If there's ever anything else we can do for you, please don't hesitate to let us know. Wishing you all the best!
- 5 out of 5adam delozier8 months ago
amazing workers who stayed late and busted their ass until the job was done. 3 days and the whole roof was replaced. they even moved one of my stick shift cars out of the way because my mom was too old to get in/out of it (SHE STILL KNOWS HOW DO DRIVE STICK) amazing work, 10/10, would recommend.
Reply from the business
Wow, thank you so much for sharing your experience with us! We're absolutely delighted that our team could assist and make things easier for your mom as well. Your recommendation makes us very happy. If there's anything more we can do for you in the future, please reach out! 😊 …
- 5 out of 5Judith Royal9 months ago
Dickson put on my old roof years ago; it never had problems. So, I hired Dickson again in September 2025, for my new roof. It was an easy decision. Cari Dickson and Mark were easy to do business with. Mark is easy to talk with, and he …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you immensely for your trust and kind words! 😊 We're beyond happy that your experience with Cari, Mark, and our team was fantastic once again. It's wonderful to know you love the new roof, and your appreciation of our communication and pricing means a lot to us. If there's ever anything more we can assist you with, we're just a call away!
- 5 out of 5Richard Novack9 months ago
I couldn’t be more impressed with their service from start to finish. The team was professional, prompt, and incredibly skilled. They took the time to understand and worked closely with me throughout the entire project, ensuring everything …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We're absolutely delighted to hear about your positive experience with our team! It's so rewarding to know that our dedication to precision and excellence made a difference for you. Your recommendation means the world to us, and we're here whenever you need us again. 🌟 …
- 5 out of 5Gail Frost10 months ago
At the end of July, Mark Brodnan came out to give us an estimate on a new roof. Mark was exceptional-knowledgeable, personable and professional. On the first of August the Dickson crew arrived …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We really appreciate your kind words and recommendation! It's wonderful to hear our team provided service you were happy with, and we're delighted that the process met your expectations. We aim to always be thoughtful and respectful of property. We look forward to assisting you in the future!
- 5 out of 5Lucy FEdited a year ago
We hired Dickson Contractors to replace our roof. The quote provided was fair. Manny and his team worked on the project, and while working on the roof they discovered that all the boards were rotted which resulted in additional cost. Cari …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We genuinely appreciate your glowing review! It's so heartening to know our team's dedication and understanding made a difference. We're overjoyed that you had a great experience with both projects. We look forward to the opportunity to assist you again!
- 5 out of 5John Palsira year ago
Hey folks - that's my chimney in the photo and I gotta say - Dickson did a great job on the roof, but the flashing work done on this rather large chimney was done not by a mere roofer but by an artist
Reply from the business
Thank you so much for sharing your awesome experience, John! 🌟 We're so pleased to know you loved our work on both the roof and chimney. It means a lot to hear we could make such a positive impact. We'd be overjoyed to help with any more projects you have in mind! …
- 5 out of 5William Zeigera year ago
Dickson Contractors did a fantastic job on our roof. New shingles and redid the flat part of our roof. A lot of companies wont touch a flat roof. Everything completed in one day. Great company.
Reply from the business
We sincerely appreciate your wonderful feedback, William! We're delighted that you're happy with how everything turned out, especially taking care of the flat roof. It’s rewarding to know we met your expectations and completed everything in a day. If you ever need more assistance, we’re here to help!
- 5 out of 5Stephen Ciliak2 years ago
Great experience from start-to-finish. Everything was explained before, during and after completion of the project. Mark's communication and responses were accurate and timely. If you're looking for a construction contractor that is honest and provides quality workmanship, Dickson is your choice. Thank you for a job, well done!
Reply from the business
We are truly grateful for your kind words and positive feedback! It's fantastic to know that our clear communication and honest service made a difference. We're always striving to deliver quality workmanship, and it’s rewarding to hear you felt well taken care of. Should you have any future needs, please don’t hesitate to reach out!
- 5 out of 5judith macEdited 2 years ago
Great experience. My sales rep Mark is top-notch; he's knowledgeable in all aspects, conscientious and helpful without any pressure. The crew is very efficient and hardworking, and did a PERFECT cleanup. The new roof in Appalachian Sky is just beautiful and I have received many compliments. I would definitely recommend Dickson!
Reply from the business
Thank you immensely for your wonderful feedback, Judith! It brings us great joy to know Mark and the team provided you with an exceptional experience, and that everything from the cleanup to the finished roof impressed you. We’re grateful for your recommendations and are always here for your future needs!
- 5 out of 5Jackie Lynch2 years ago
Great company for exterior home improvement. Knowledgeable crews!
Reply from the business
Thank you so much for choosing us for your exterior home improvements, Jackie! We're delighted to know that our experienced crews left a positive impression on you. It's our aim to deliver outstanding quality and service in every project. We’re here whenever you need us for future projects!
- 5 out of 5Philip Bares3 years ago
We were very pleased with the work performed. They were professional, timely, and pointed out issues that needed to be addressed.
Reply from the business
We're so grateful for your glowing review! It’s wonderful to hear you were pleased with our team's professionalism and timeliness. Your satisfaction is what we aim for, and we're here whenever you need us. Thank you for choosing us for your project!
The latest post from this business
Posted by Dickson Contractors, Inc. to their own Google profile 8 months ago. Their words, not ours.
Thinking of a new skylight for your home? Contact Dickson Contractors today for a quote. Our team of experienced contractors is highly experienced at installing new skylights just like this Velux Skylight we installed in Arlington Heights. 2 days agoCall now
What Dickson Contractors, Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Our highly experienced and licensed contractors get to work with an eye…”
Insured
“…Claim Support R Licensed, Bonded & Insured R Local Showroom R Clear & Accurate…”
Bonded
“…R Insurance Claim Support R Licensed, Bonded & Insured R Local Showroom R Clear &…”
Warranty offered
“…will be installed and any relevant warranty information. 3) Quality Craftsmanship…”
States a founding year
“…OR ROOFING, SIDING & GUTTER SERVICE SINCE 1987 Visit Our Showroom Contact Us We…”
Free estimates
“…For a free quote on flat roofing for your home call…”
Other roofers in Arlington Heights
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| M&M Home Remodeling Services - Arlington Heightssiding, gutter replacement, soffit replacement4.8445 ratings2.2% one and two star(224) 701-3226 | 4.8 | 445 | 2.2%10 of 445 | (224) 701-3226 |
| Revived Exteriorssiding repair, thorough inspection, insurance claim assistance4.8268 ratings4.1% one and two star(847) 305-2866 | 4.8 | 268 | 4.1%11 of 268 | (847) 305-2866 |
| Peterson Roofing Incgutters, new roof installation, accurate quote4.8126 ratings5.6% one and two star(847) 590-5290 | 4.8 | 126 | 5.6%7 of 126 | (847) 590-5290 |
| AMSTERDAM - ROOFING, SIDING, WINDOWS, DOORS & MASONRY CONTRACTORroof replacement, professional crew, gutter repair4.9118 ratings3.4% one and two star(847) 439-1814 | 4.9 | 118 | 3.4%4 of 118 | (847) 439-1814 |
| Smart Roofing, Inc.gutter replacement, insurance claim assistance, competitive pricing5.081 ratings1.2% one and two star(847) 797-0404 | 5.0 | 81 | 1.2%1 of 81 | (847) 797-0404 |
| Repaired and Relievedroofing, siding repair, quick estimate4.967 ratings1.5% one and two star(847) 440-3390 | 4.9 | 67 | 1.5%1 of 67 | (847) 440-3390 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 29 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 29, of which 24 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.