Roofing contractor
DHI Roofing
200 Old 63 S Ste 305D, Columbia, MO 65201
- Google average
- 4.8
- Ratings counted
- 74
- One and two star
- 4 of 74(5.4%)
- Missouri median
- 2.5%
The first three are Google’s own figures for DHI Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 68 | 92% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 1 | 1% | |
| 2 | 1 | 1% | |
| 1 | 3 | 4% |
Higher than most — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for DHI Roofing, most recent first.
- 1 out of 5Jennifer LoydEdited 2 years ago
We had hail damage to our roof , gutters and siding.March 2024. Our roof and gutters have been repaired. HOWEVER Our siding is still not repaired JULY 20, 2024 Our sales person Casey Jolly left the company. Not before he lied looking us right in the face and got us to sign our insurance check over to DHI!!! I got another salesman from DHI’S phone number from a neighbor. I text back with him many times! He advised a manager would get in contact with us, he never did! We have two sections of our siding Casey cut out to send off for testing. WE DONT KNOW WHAT TO DO!!
Reply from the business
Hi Jennifer, I am so sorry that your experience has been poor in getting your siding completed. I will reach out to our team internally so we can get you in contact with the best person to assist you. Please reach out to us at … More
- 1 out of 5andrew mathews2 years ago
This project went great all the way to the point where it came to invoice it out. They had broke a piece of my outside furniture. I had to go through the work to get it replaced. They were not even willing to help look to find the right one . Then they lost it in paper work calling it a credit but I still have to fork out the money and build me a new one again. Their paperwork is totally wrong. They’re having to resend it and they still never told me how much the roof cost I would not use these people just because of the administration side. They seem real shady. Then they call me and are all worried helping. DO NOT USE THIS COMPANY They Seem to be shady a company
Reply from the business
Hi Andrew, we are sorry to hear about your negative experience. It appears there may have been a slight misunderstanding of our intentions as we do seek to serve our homeowners well. We understand that sometimes, we miss the mark. We do wish you the best with your new roof, and appreciate you leaving us your feedback!
- 2 out of 5R B.2 years ago
The salesman I spoke with was rude and unpleasant. His bid was grossly higher than other bids I recieved. I chose another company.
Reply from the business
Hello, thank you for leaving us your feedback - we are sorry to hear about your unpleasant experience. This is never the intended impression we want to leave on our homeowners. If you have a moment to leave us any details regarding your … More
- 1 out of 5Prezley Fletcher3 years ago
If you want nails and trash left all over for sure give these guys a call. Enough nails and water bottle caps left in gutters to clog 2 downspouts. And when I informed them of this I was told this was normal.
Reply from the business
Prezley, we are so sorry to hear about your negative experience. This is certainly not the remarkable experience we want to provide to our homeowners. We would like to make sure your home is left better than how it was found, and ensure that this does not happen to our home owners in the future. Could you send a detailed email to info@roofally.com and provide your address so we can get in touch with you?
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim assistance32
- easy process12
- new roof10
- initial inspection7
- polite crew4
- timely responses4
- thorough walk thru3
- quick roof replacement2
- fascia replacement2
- guidance through process2
Other reviews we hold
14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5James Niekampa day ago
DHI and Carl Sommerfeld were great to work with, from doing a quick and thorough inspection, working with insurance to pay for job. Did excellent job and complete clean up after, We really love the new roof.
- 5 out of 5Tracie Langendoerfer2 months ago
Carl and his team were amazing. He kept us well-informed throughout the entire process, and he was willing to go above-and-beyond to make our roof look the best it possibly could be. We will definitely be calling him again!
Reply from the business
Thank you for your review!
- 5 out of 5Shelly Ossana3 months ago
Having had bad experiences with roofers in the past, it was a true pleasure to work with DHI Roofing. Patrick is truly exceptional in terms of customer service he provides. He explained everything clearly at each step of the process. He …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your review!
- 5 out of 5Luke Merrill6 months ago
Carl Sommerfeld went the distance to ensure our gutters were installed prior to snowfall, literally. Our color was backordered and he canvassed the state east and west until the materials were found. Fantastic job!
Reply from the business
Thank you for the review!
- 5 out of 5Rod Davis9 months ago
Patrick Clemens has went way above and beyond greatly exceeding my expectations I had for the last couple months working with my insurance adjuster and claims specialist. Every time he hit a snag or roadblock he pulled something else out of his pocket and continued to fight for me. In the end my insurance approved us for a full roof replacement, all new gutters and downspouts & partial new siding on one side of my home and I was only out my deductible. I highly recommend him. He is a very honest & hard working sales representative & cares deeply for his customers.
Reply from the business
Thank you for the review!
- 5 out of 5Thomas Hughes9 months ago
Carl sommerfeld was great to work with! He made things extremely easy with great communication!
Reply from the business
Thank you for the review!
- 5 out of 5Michelle Nunamakera year ago
Patrick and his team were exceptional to work with. He was very attentive and helped us when we had an active leak in our roof to prevent further damage. DHI was great to work with!
Reply from the business
Thank you for your review!
- 5 out of 5Meg Kagiwadaa year ago
I recently had the pleasure of working with Dakota Widmer and his exceptional team at DHI, and I can confidently say it was the best home repair experience I've ever had. From the very beginning, Dakota’s kind and thoughtful approach made a …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the fantastic review!
- 5 out of 5Brian JacksonEdited a year ago
April 22, 2025 UPDATE: We used DHI for a second roofing project at our new home, The roof itself was completed in a day, as promised and same experience as our first time using them. I am deeply grateful to DHI for their invaluable assistance in facilitating the replacement of our roof. Facing a collective need for roof replacements within our subdivision, we encountered obstacles when our original roofer failed to secure insurance approval. Thankfully, turning to Luigi and the team at DHI proved to be a game-changer. Their unwavering commitment and expertise enabled them to effectively advocate on our behalf, successfully compelling the insurance company to fulfill their obligations. As a result, the roof replacement process proceeded seamlessly and swiftly, alleviating our concerns. Not only did they execute the task with precision, but they also went above and beyond by meticulously cleaning up the work area, leaving no trace of their presence on our property. For anyone seeking top-notch service and quality craftsmanship, I wholeheartedly recommend reaching out to Luigi and the exceptional team at DHI.
Reply from the business
Brian, we are so glad to hear we could assist and support you in getting your roof replaced. We are thankful to have dependable project managers like Luigi! Thank you for leaving us your review!
- 5 out of 5yolanda blakemorea year ago
I had to get a new roof and gutters. Wow! That is what I can say about Patrick. DHI is so lucky to have him! He was great to work with from the very start and made sure he was there when the insurance came and he took care of all the …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Justin Towea year ago
Patrick Clemens was incredible to work with. He stuck with this project even when I wasn’t sure it was going to happen. His level of detail and dedication was amazing. When the project was over I felt like I had earned a friend more than anything else. I would highly recommend using DHI for all of your roofing needs.
- 5 out of 5Brandon Schafera year ago
Working with DHI Roofing was simple and easy, Manny Santos was great to communicate with, and was prompt in getting back to me with answers to my questions. His crews paid attention to detail and the end result was a clean/sharp looking roof!
Reply from the business
Thank you for your review!
- 5 out of 5Evelyn Warea year ago
Dakota and his team were amazing to work with. They were fast and efficient. They made sure to check with us throughout the whole process and was making sure we were happy with the outcome and if there was anything else they could do for us. Dakota stopped by the house and did a free survey of our roof and also checked the whole house in the process. He was very open and honest with us by showing us pictures of the damage and what to expect. He explained every step so there were no surprises in any of the work that would be done or the paperwork that needed filed. He really streamlined the process. Let’s just say my husband and I will be keeping his number in our phone for any future upgrades or damages that need to be fixed. 10/10 would work with him again!
Reply from the business
Thank you for your review!
- 5 out of 5Wil Mitchella year ago
We really appreciated Patrick's level of customer service. He kept us updated throughout the entire process, and he went above and beyond working with our insurance company to get us the best outcome.
Reply from the business
Thank you for your review!
What DHI Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States a founding year
“…17,500+ Happy Homeowners Helping People Since 2005 A+ Accredited By The BBB Family Owned…”
Free estimates
“…Wisconsin Kansas Illinois Schedule a Free Inspection Menu About Reviews Why Choose…”
Family owned
“…Since 2005 A+ Accredited By The BBB Family Owned With National Resources Simple…”
Other roofers in Columbia
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| CoMo Premium Exteriorssiding, gutter replacement, thorough inspection4.7650 ratings5.8% one and two star(573) 577-2611 | 4.7 | 650 | 5.8%38 of 650 | (573) 577-2611 |
| Midwest Roofingroof replacement, inspection, insurance claim assistance4.8629 ratings3.5% one and two star(573) 498-2645 | 4.8 | 629 | 3.5%22 of 629 | (573) 498-2645 |
| Continental Siding - Columbia Showroomcourteous staff, window replacement, warranty4.8526 ratings5.1% one and two star(573) 256-7000 | 4.8 | 526 | 5.1%27 of 526 | (573) 256-7000 |
| Resolve Roofingroof replacement, new gutters, thorough inspection5.0398 ratings0.3% one and two star(573) 787-5859 | 5.0 | 398 | 0.3%1 of 398 | (573) 787-5859 |
| Heartland Homes Remodeling & Roofingroofing, roof replacement, professional crew4.9326 ratings1.2% one and two star(573) 529-2016 | 4.9 | 326 | 1.2%4 of 326 | (573) 529-2016 |
| ROOF U.S.A.roof replacement, gutter replacement, insurance claim assistance5.0305 ratings1.0% one and two star(573) 446-3233 | 5.0 | 305 | 1.0%3 of 305 | (573) 446-3233 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 74 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 24 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.