CoMo Premium Exteriors

8 of the 9 one and two-star reviews we hold, most recent first.

• 2 out of 5Mark Fugitt2 months ago

  Pretty disappointed with the group after all the business we gave.

  Reply from the business

  Mark Fugitt, We take your feedback very seriously and would appreciate the opportunity to to speak with you to properly address your concerns. Please contact CoMo Premium Exteriors - Columbia at +1 573-424-9008 at your earliest convenience.

• 1 out of 5Sean CoxEdited a year ago

  Terrible company! Workmanship is about the worst I’ve seen and the complete lack of integrity is something I’ve never experienced in 30 years of construction. COMO Exteriors primary goal is quantity over quality, which is evident by their sales farce. There is zero communication and project managers were never present. When issues arose ( from day 1) the response is that it’s “ in their warranty system, and this is while the actual work is happening. A reputable company would do the work properly from the start! Instead they had to come back after months of fighting and do 17 hours of “repairs “ to a brand new roof and gutters. There is no follow up just empty promises. When you have an issue and don’t pay for shoddy work they threaten you with “ breach of contract”, from a contact that in no way protects you, but is almost iron clad for them. Just look on case.net, they go after anyone who has issues with their workmanship or lack there of. There is not a shred of redeeming qualities for this company. They over promise and under deliver! Do yourself a favor and steer clear of this company. Find a quality contractor to work on your home. * Edit after response from ( owner ) - if you worked as hard or fast on your contracts as you do on your excuses and damage control, you might be professional. To be fair though I took down the 3 photos of work that you did fix on the 2 days you returned. The rest still remains damaged / improperly done and anyone is welcome to contact me to come see for themselves!

  Reply from the business

  Sean, we're very sorry that you feel it is necessary to mislead people. No company is perfect, and we freely admit that there were a few small areas that needed corrected, but all these photos you are sharing are not all from us, the … More

• 1 out of 5Anita Bichsela year ago

  I selected CoMo Premium to do work on a hail storm claim from April 2023; mostly on the recommendation of my insurance agent. This company did my roofing, gutters, and replaced 2 windows. The gutters were done very well and professional (although they shorted me one downspout elbow). The roof looks good now but it took months of back and forth and ultimately re-doing the hip & ridge shingles. I do not recommend this company as a whole but ESPECIALLY NOT for window installation. The measurement was not done well. To install the new windows, they had to cut into my dry wall. I was not made aware of this until it was already done. The person they sent the next day to repair the dry wall, did not speak any English. His young son was our only way to communicate. His work was SO VERY POOR! I told CoMo Premium about it in an email and included photos so they could see for themselves. Granted, I said I didn't want them back in my house. But CoMo Premium did not even reply to my email. I have shared photos of this work (including a cracked window sill) as well as the window installation after it pulled away when the weather turned cold. A year later, I have had both windows replaced by Andersen. The installation was so poor that Andersen could not even cut the windows out without ruining them. Overall, my experience with this company was poor communication, poor workmanship, and lack of accountability. At least I learned some lessons.

  Reply from the business

  Anita: Thank you for giving us the opportunity to respond to you. I apologize if your experience with CoMo Premium Exteriors was not to the standard it should have been. I am glad to hear that we resolved the issues with the gutters and … More

• 1 out of 5Jay L Faurota year ago

  I had a metal roof put on my house in 2019 by Como premium exteriors. Was suppose to be a roof that would last a lifetime. I have had 2 separate leaks in my roof. The first took months before they fixed it. They were out twice to fix it. First time did nothing. Second time it was fixed. The second leak is a small leak that I have marked on the ceiling with a pencil. It has gotten bigger over a years time. I have discussed this with the owner who said he will fix it. That was months ago the amount I paid for this roof was through the roof. I have had terrible sevice on repairs and would not recommend them putting a roof on my dog house

  Reply from the business

  We strive to provide every customer with stellar customer service. Please contact us at +1 573-424-9008 so that we may properly assist you and provide you with a more enjoyable experience.

• 1 out of 5Daniela year ago

  Would never recommend to my biggest enemy. First took 10 months to start on the project then took another 8 months to fix the mess ups they did, mind you still not done. Then try to turn it around on me and sent me paperwork to sue me. Also …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Daniel, the truth is that you were invoiced 6 months ago and still have an outstanding balance. You claimed we did not replace your box vents when we clearly did because they are both a different style and color than what was originally on the home. Then you claim that they are damaged and that we are to blame. Your box vents do have new damage from hail, and that is very obvious when looking at them. One vent had a small dent that "might" have been caused by us and as such I offered to give you a credit for the cosmetic damage to this vent (which is two stories area and not visible) and then since you demanded it be replaced I agreed to do so, even though I know this may not even be our fault. I'm sorry you feel the need to misrepresent the situation, but it doesn't change the fact that you have not paid and are merely making excuses why you haven't.

• 1 out of 5Tracy Trang2 years ago

  We contracted them to do a replacement of approximately twelve windows and an exterior door in our all seasons room. Their project manager made everything sound like it would be an easy, smaller job for them, and that once they got started, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Tracy, we completed this project a year ago, and apologize this is still something that bothers you. As we have stated previously, there was some turnover of employees on your job. We agree that was not ideal and it did affect your job. We are glad we did get the problem corrected in terms of installation, but we understand your frustration with the process. We have hired new employees that we believe will meet the expectations of future customers but we apologize again that we could not provide you with the experience that so many of other customers have had and that you deserved. Thank you for your feedback. We have used it to make several changes over the past year since completing your project.

• 1 out of 5Thomas BEdited 2 years ago

  This is a start of a review and will be updated once my job has been completed. Contract was signed January of 2022. I understand the supply chain delays. Project finally started in July 2022. Still unfinished June 2023. So keep this in …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Gabe FEdited 2 years ago

  If I could give 0 stars I would. Hired company to do siding, windows, gutters and sliding doors. During work they cut carpet when installing sliding doors. Tried to say carpet installers installed carpet under door and previous installation of sliding doors were installed over carpet so they had to cut it. I informed them that the sliding doors were installed 11 years prior to the carpet. They then admitted they cut carpet too short. I agreed to work with them to allow them to install trim pieces to hold carpet down along bottom edge of door. When installing trim pieces, they damaged carpet by breaking drill bit and snagging carpet. That day COMO agreed to replace carpet in downstairs of home, in writing. When time came for final payment, COMO then said they would not pay for carpet and wanted to give me a $540 credit. Keep in mind they agreed to pay for carpet in writing. When speaking to COMO to resolve they just stated they thought it was too much to replace. I asked based on what as I had an estimate from a reputable carpet supplier and installer. They did not have a credible answer. I paid final bill minus the cost of the new carpet they agreed to pay for. A couple months later I get a letter from a lawyer in an attempt to intimidate me, in my opinion. I spoke with their lawyer and explained they had agreed to pay for carpet. Heard nothing else. I then receive a certified letter that COMO was suing me in small claims court. Went to court and obviously the judge ruled in my favor. As a note, there were two additional individuals being sued by COMO they day I went to court. Here is a lesson learned to share with anyone thinking of doing business with this company. They do not stick to what they agree to as evidenced by them taking me to small claims court after agreeing to rectify what they had damaged, in writing. I would not trust anything they tell you. Also if you do choose to do business with this company, demand they give all communications in writing as

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  When installing a new door the carpet was short. I wasn't there and can't say if we cut it short but the point is that we were addressing the issue at no charge. While doing so our drill bit caught a single thread of carpet and made a … More

• siding75
• gutter replacement35
• thorough inspection31
• courteous staff25
• window installation18
• hail damage repair14
• competitive bid12
• shingle repair6
• free repair5
• sliding door installation4

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Gary Luebbering4 days ago

  We had a small leak in our attic. I called Wes Davis. He came out, found the problem in a few minutes and fixed it free of charge! I am stingy with my 5-star reviews, but this definitely earned it.

  Reply from the business

  Hi Gary Luebbering, We are so grateful for your kind words about our Columbia home remodeling services. Our entire team here at CoMo Premium Exteriors - Columbia appreciates your business and we're always happy to help!

• 5 out of 5Kaitlyn Brashear5 days ago

  Kody was able to fix a leak on our commercial property in a timely manner and GREAT customer service. He even followed up with a text and pictures the same day! HIGHLY RECOMMEND using Kody for your commercial roof repairs!

  Reply from the business

  Thank you, Kaitlyn Brashear! CoMo Premium Exteriors - Columbia is honored to be your choice for roofing in Columbia, delivering professional workmanship, top-tier materials, and reliable service from the first inspection to the final shingle.

• 5 out of 5Jessie Silvers2 weeks ago

  Como Premium was the best in town for pricing AND service. Our new roof was installed within a day and it looks incredible. Would 100% recommend.

• 5 out of 5Anita Cline2 weeks ago

  You will definitely want to go with CoMo Premium Exteriors for any roofing and guttering needs. The representative explained the insurance claim process in a manner we were able to understand. The quote was spot on and affordable. We were …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Your satisfaction means everything, Anita Cline! CoMo Premium Exteriors - Columbia is proud to protect homes in Columbia with high-quality shingles installed by certified professionals who combine expert craftsmanship with a commitment to superior customer service.

• 5 out of 5Andres Villafuerte (Dre)Edited 3 weeks ago

  Update: I come back after a few years because I needed help with an old receipt of this roof for insurance rating purposes. The team reached back promptly and went above and beyond to help me with my inquiry, saving me some money in the process. That level of post-sale care, when they don't need to do anything for you anymore and they still do the thing. That makes me brand loyal. Thanks for your help! I've worked with this company twice, the first time they moved really quickly, completed work within a month from starting. I give them a 5/5 on that work. This second time around we started the quote back in May of 2023, and they completed work on the last week of April of 2024. they get a 1/5 on that one. I understand the storms of last year caused a backlog across the whole industry, and if I had been given a clear timeframe from the beginning I could have decided to either stay with them or go another route. When I was first given an estimate, the goal from our contact there was to be done in 2 months tops, and now I'm finishing this review about a year later as work has been completed and paid. If you have no timeframe for completion, CoMo Premium Exteriors is going to do quality work on your property, and I cannot fault any of the labor that was conducted, but for me, with an insurance claim due to weather with a company that entered receivership, I was very clear in telling them on multiple emails, texts and phone calls, I need this work completed quickly so I can recover depreciation and adjustments before the receivership is done by end of December. These delays are going to cause me to be out of pocket for a long time until the State regulators can close the claim.

• 5 out of 5Jerrie KennerEdited a month ago

  This is a follow-up to my original 5 star-posting of the work CoMo did for us. Our underdeck water protection system needed repairs about 3 times over 4 yrs. When the leak was still a problem CoMo completely replaced the system with a new product. No questions, no hassle, no charge. Who does that anymore? They stand behind their work.

• 5 out of 5Shelby Rollenhagena month ago

  CoMo premium exteriors did a fantastic job sealing all our windows. They added flashing to our master windows preventing further leaks. We are really pleased.

  Reply from the business

  Your trust inspires us, Shelby Rollenhagen! Our window replacements at CoMo Premium Exteriors - Columbia in Columbia address damage, warping, and efficiency concerns with precision and care.

• 5 out of 5Phillip Pugha month ago

  Professional and knowledgeable staff.

  Reply from the business

  Hi Phillip Pugh, Thank you for choosing CoMo Premium Exteriors - Columbia! We are committed to our customers and value your feedback. Serving you and the Columbia community with exceptional home improvements is our top priority.

• 5 out of 5Gina Ridgewaya month ago

  Josh is super personable and honest!!

  Reply from the business

  Gina Ridgeway, Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at CoMo Premium Exteriors - Columbia. We are always happy to help whenever you need us.

• 5 out of 5Bart Ballew2 months ago

  Showed up on time, friendly, knowledgeable and professional.

  Reply from the business

  Hi Bart Ballew, thank you for taking the time to leave a review about your experience with our home improvement company, CoMo Premium Exteriors - Columbia. We appreciate your feedback and are glad to see that you had a positive overall experience.

• 5 out of 5Johnathan Pearson2 months ago

  Great professional service they came out in a timely manner and installed my window when I was in a bind after a tornado hit my house. I highly recommend them and they are a reasonable price with professional customer service.

  Reply from the business

  Hi Johnathan Pearson, Thank you for the great review! We are dedicated to providing the best service for roofing and siding. We are the ones to turn to for reliable solutions.

• 5 out of 5David McNear2 months ago

  Great guy. Knows his stuff.

  Reply from the business

  Hi David McNear, We are so happy to hear about your experience with our team at CoMo Premium Exteriors - Columbia! Thank you for your kind words and vote of confidence of our leading home remodeling company in Columbia.

• 5 out of 5Dylan MorgretEdited 3 months ago

  Nate with COMO is a good dude! He cares about the families he helps and tries to find the best solution for a reasonable price.

• 5 out of 5John Bailey3 months ago

  Shawn Bedford recently completed a repair on the roof of our house. Shawn is professional, courtesy, and knowledgeable. Highly recommended!

  Reply from the business

  We appreciate your trust, John Bailey. The roofing experts at CoMo Premium Exteriors - Columbia in Columbia use only premium GAF products, giving homeowners long-lasting value, enhanced energy efficiency, and warranties you can count on.

Choosing siding colors and materials in Mid-Missouri means balancing curb appeal, heat, humidity, storms, maintenance, and long-term value. CoMo Premium Exteriors put together a new homeowner guide for Mid-Missouri exterior planning. Use it as a starting point before storm season, colder weather, or a repair deadline forces the decision.1 day agoLearn more

• States years in business

  “…For over 15 years, we've been the team Columbia…”

• Free estimates

  “…in Columbia MO (573) 424-9008 Get A Free Inspection Home About us Our Team Careers…”

• Financing available

  “…Financing Available A Home Upgrade Might Be More…”

• 24/7 emergency call-out

  “…0+ Team Members 50yr Warranty Available 24/7 Storm Response Get Your Free…”

• Mentions the BBB

  “…Corning Elite Preferred James Hardie BBB Accredited A+ Rating…”

Their site also states: warranty offered.