Roofing contractor
CS Roofing Company / FixRoof
209 E Washington Ave #340a, Jackson, MI 49201
- Google average
- 4.9
- Ratings counted
- 269
- One and two star
- 3 of 269(1.1%)
- Michigan median
- 2.5%
The first three are Google’s own figures for CS Roofing Company / FixRoof, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Michigan roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 262 | 97% | |
|---|---|---|---|
| 4 | 4 | 1% | |
| 3 | 0 | 0% | |
| 2 | 1 | 0% | |
| 1 | 2 | 1% |
Lower than most — the typical roofer in Michigan sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for CS Roofing Company / FixRoof, most recent first.
- 1 out of 5Randya year ago
15 minutes trying to get an appointment. Than put on hold. Not a very good first impression.
Reply from the business
Randy, at CS Roofing, we believe innovation means simplicity. Scheduling your free estimate was easy—you were on our calendar but then chose to cancel. For anyone reading this: avoid the wait, skip the call. Simply click "What Will My Roof Cost" for an instant online estimate, or tap the text icon on any page, and our AI assistant will schedule your appointment effortlessly at your convenience. No waiting. No hold. Just roofing made simple. Chris Swearengin Owner CS Roofing Fixroof.com
- 2 out of 5Collette Moen4 years ago
They came out quickly, had the longest lead time, least amount of options and were twice the price.
- 1 out of 5Matt Bailey5 years ago
Horrible service, don't honor warranty, paid 30k for roof, and 4yrs later roof vents don't operate properly, cs won't fix them, roof is raised in spots etc.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- polite staff14
- friendly workers4
- shingle installation3
- fascia repair3
- flashing installation2
- metal roof2
- informative crew2
- leak detection2
- no upselling2
- text updates2
Other reviews we hold
14 more of the 226 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jayme Burleya week ago
We had a great experience with CS roofing from start to finish. David, the sales rep, was very knowledgeable in the product and the services they provide and also very respectful. The team showed up early on the day of the job and were able to complete it in one day, even though they came across something’s they did not anticipate. They also did a quick and efficient job of cleaning up after they were done. The PM, Bradley, was quickly available when the roofing team needed his management and support. I would definitely recommend CS roofing!
- 5 out of 5Aaron Childsa week ago
Fix Roof did a wonderful job. They were easy to deal with, had great communication, and their crew did great work. My wife and I would recommend them to anyone who needed a new roof.
- 5 out of 5Chris2 weeks ago
I had a great experience with FixRoof. The crew arrived on time, communicated clearly throughout the process, and handled the work professionally. I was especially pleased with the quality of the work and felt the pricing was fair. The whole experience was straightforward and well managed.
- 5 out of 5CAROLL TURBEVILLE2 weeks ago
Friendly, capable, efficient work crew that in a timely manner executed our gutter alignment needs.
- 5 out of 5Pam Boysen4 weeks ago
Work was done fast and accurately as promised. Clean up was amazing.
Reply from the business
Pam, thank you for the great review. We know that when your roof has been damaged, you want the work completed quickly without sacrificing quality. I'm glad our team delivered on that promise by completing your roof installation and repairs efficiently while making sure everything was done right. I'm especially happy to hear our cleanup stood out. We believe your property should look just as good when we leave as your new roof does. Thank you for trusting FixRoof with your home and for taking the time to share your experience. Chris Swearengin, Owner FixRoof Fixroof.com (855) Fix- Roof
- 5 out of 5Kathleen Jakesa month ago
I had a great experience with FixRoof starting with the ease of which I obtained my estimate for a new covering on a flat roof. The estimate was extremely thorough including pictures and a description of all the work to be performed. Once …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Kathleen, thank you for taking the time to leave such a detailed review. It means a great deal to hear that every step of your project—from the initial estimate to the completed flat roof installation—met your expectations. We believe homeowners should know exactly what they're getting before any work begins, which is why we provide detailed estimates with photos, clear explanations, and consistent communication throughout the project. I'm glad our reminders, scheduling, and on-time arrival helped make the process smooth and stress-free. Flat roofing requires the right materials, proper installation techniques, and attention to detail to provide long-lasting protection, and I'm pleased you were happy with the quality of the finished work. Thank you for trusting FixRoof with your project and for recognizing the professionalism of our entire team. We truly appreciate your recommendation. Chris Swearengin, Owner FixRoof Fixroof.com (855) Fix- Roof
- 5 out of 5Jade Feldmana month ago
A tree fell on my house and despite having an overwhelming schedule, this company was able to quickly come out for an estimate and to get me on the schedule. With the roof being replaced 2 years ago by another company, they were able to match the shingles. They replaced the soffit and gutter that were damaged too. Attached are before and after images. Can't wait to work with CS again! Special thanks to Bradley and his crew!
Reply from the business
Jade, thank you for sharing your experience. Having a tree fall on your home is incredibly stressful, and our goal is to make the repair process as smooth and worry-free as possible. I'm glad we were able to respond quickly, get you on the schedule, and restore everything from the roof to the soffit and gutters. Matching shingles on a roof installed by another company takes experience and attention to detail, and I'm happy Bradley and his crew were able to make the repairs blend seamlessly. Restoring your home so it looks like the damage never happened is exactly what we strive for. Thank you for trusting FixRoof with your storm damage repairs and for sharing your before-and-after photos. We truly appreciate your recommendation and look forward to helping you again whenever you need us. Chris Swearengin, Owner FixRoof Fixroof.com (855) Fix- Roof
- 5 out of 5Janis Smitha month ago
I called CS Roofing for a small leak in my garage. Bradley came out, inspected and fixed the area in a matter of minutes! He was professional and friendly, explained everything he did and even nailed a loose piece of fascia back up for me! I had friends over when he came and they were so impressed that they took his card to contact him for a roof estimate!! He was wonderful and I would recommend him and the company to anyone that has any roofing needs! I will definitely utilize him/them in the future!! Way to go CS Roofing and Bradley!!
Reply from the business
Janis, thank you for such a thoughtful review. This is exactly the experience we want every homeowner to have. Whether it's a small garage leak or a major roofing project, we believe every customer deserves the same level of professionalism, honesty, and attention to detail. I'm glad Bradley was able to quickly identify and repair the leak, explain everything clearly, and even take care of the loose fascia while he was there. Going the extra mile is what separates a good roofing company from a great one. The fact that your friends were impressed enough to take his card is one of the highest compliments we could receive. Thank you for trusting FixRoof with your roof inspection and repair. We truly appreciate your recommendation and look forward to helping you with any future roofing needs. Chris Swearengin, Owner FixRoof Fixroof.com (855) Fix- Roof
- 5 out of 5Sandra Mitchella month ago
CS Roofing Company did a great job on my roof. The crew was very professional and arrived right on time, which I appreciated. The quality of their work exceeded my expectations, and they kept me updated throughout the entire process. I also felt their pricing was fair for the level of service provided. Overall, it was a smooth and positive experience working with them. Would recommend them to anyone looking for a reputable company.
Reply from the business
Sandra, thank you for such a thoughtful review. Choosing a roofing contractor is a big decision, and our goal is to make the entire process as smooth and worry-free as possible. From arriving on time and communicating throughout the project to delivering quality workmanship and respecting your home, we want every customer to feel confident they made the right choice. I'm especially glad to hear the finished roof exceeded your expectations and that you felt you received great value for your investment. Recommendations like yours are the highest compliment we can receive because they tell future homeowners exactly what they can expect from FixRoof. Thank you for trusting us with your home. Chris Swearengin, Owner FixRoof Fixroof.com (855) Fix- Roof
- 5 out of 5mary beth daileya month ago
I couldn’t be happier with the work done on the fascia of my home. The service was professional, timely and high quality. What really stood out was how Dave Swearengin went above and beyond to make sure everything was done right, paying attention to details that many contractors might have overlooked. I highly recommend this company to anyone looking for reliable, honest and exceptional home repair services.
Reply from the business
Mary, thank you for such a wonderful review. It's great to hear that you were happy with your fascia repair and the overall experience. Details matter, especially when it comes to protecting a home from future water damage, and I'm glad Dave took the time to make sure everything was completed the right way instead of simply doing the minimum. Providing honest recommendations, quality workmanship, and treating every home as if it were our own is what we strive for every day. Your recommendation means a great deal to our entire team, and we truly appreciate you trusting FixRoof with your home. Chris Swearengin, Owner FixRoof Fixroof.com (855) Fix- Roof
- 5 out of 5Jennifer Preslara month ago
CS Roofing Company impressed me with their professionalism from start to finish. The crew arrived right on time and clearly knew what they were doing, working efficiently and maintaining a clean workspace throughout the project. I was especially happy with the quality of their workmanship—every detail was handled carefully, and the finished result is excellent. Overall, the experience was smooth and exceeded my expectations.
Reply from the business
Jennifer, thank you for taking the time to share your experience. We believe a roofing project should be organized, professional, and stress-free from the first day to the final cleanup. Showing up on time, communicating clearly, protecting your property, and delivering quality workmanship are all part of doing the job right. I'm especially happy to hear the finished roof exceeded your expectations. It's the attention to detail that helps a roof perform for years to come, and that's something our team takes great pride in. Thank you for trusting FixRoof with your home and for recommending us to others looking for a roofing company they can count on. Chris Swearengin, Owner FixRoof Fixroof.com (855) Fix- Roof
- 5 out of 5Scott2 months ago
Dave Swearengin was very helpful & professional. I would be happy to contact fix roof.com again.
Reply from the business
Scott, thank you for the great review. I'm glad Dave provided the professional service and honest guidance that we strive to deliver on every project. Whether it's a roof inspection, repair, or a full roof replacement, our goal is to make sure every homeowner feels informed, confident, and well taken care of. We truly appreciate your trust in FixRoof and are honored that you would choose us again. We look forward to helping you with any future roofing needs. Chris Swearengin, Owner FixRoof Fixroof.com (855) Fix- Roof
- 5 out of 5Frank Schremser2 months ago
We had a fantastic experience with CS Roofing. Everyone was friendly and genuinely committed to doing the job right. They made the whole process stress‑free, from the initial inspection to the final cleanup. The crew treated my home with care, and the finished roof looks great. I’m very happy with their work and highly recommend them.
Reply from the business
Frank, thank you for the fantastic review. Replacing a roof should not be a stressful experience, and I’m glad our team was able to make the process smooth from the initial roof inspection through the final cleanup. When homeowners choose a roofing contractor, they are trusting people to protect one of their biggest investments, and we take that responsibility seriously. It’s great to hear that our team was friendly, attentive, and committed to doing the job right while treating your home with care. We love hearing that the finished roof looks great, but even more importantly, that you felt confident and comfortable throughout the entire process. Thank you for trusting CS Roofing Company / FixRoof and for the recommendation. Chris Swearengin, Owner CS Roofing Company / FixRoof Fixroof.com (855) Fix- Roof
- 5 out of 5Charlie Nosker2 months ago
Had some wind damage on my barn and attached roof. They did nice job on everything. The crew was very professional. Very pleased.
Reply from the business
Charlie, thank you for the review. Wind damage can affect more than just a home, and making sure barns, outbuildings, and attached roofs are repaired properly is important to protecting the entire property. I’m glad our crew was able to take care of the damage and provide the professional service you expected. We appreciate your trust in CS Roofing Company / FixRoof and are pleased to hear you were happy with both the workmanship and the overall experience. Thank you for the recommendation. Chris Swearengin, Owner CS Roofing Company / FixRoof Fixroof.com (855) Fix- Roof
The latest post from this business
Posted by CS Roofing Company / FixRoof to their own Google profile 3 weeks ago. Their words, not ours.
Complete roofing and gutter upgrade on this home. We tore off the existing shingle roofing down to the roof deck and installed a complete new roofing system. The old rolled roofing was also removed and replaced with a new EPDM rubber roofing system for dependable protection on the flat roof areas. The shingle roof received two rows of ice and water shield along the eaves and valleys, synthetic underlayment, new drip edge, starter shingles, and all new pipe, wall, and chimney flashings. New box vents were installed for proper ventilation, and the roof was finished with architectural shingles using storm nailing for added wind protection. To complete the project, we installed new 5" seamless gutters along all eaves of the home for improved water management. Roof, flat roof, and gutters—all taken care of by CS Roofing / FixRoof. 3 days agoCall now
What CS Roofing Company / FixRoof says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Options CS ROOFING CO LLC is a Michigan-licensed roofing contractor. CS Roofing…”
States a founding year
“…Since 1992 we’ve provided jobs, supported local…”
Free estimates
“…or replacement Call us now for a free quote at 1- 855-FIX-ROOF When you need a…”
Financing available
“…Us - View our Locations › Learn about Financing Options › CS Roofing | FixRoof Michigan’s…”
Family owned
“…FING - SIDING - GUTTERS We are a local, family owned Michigan Roofing, Siding, and Gutter…”
Their site also states: warranty offered.
Other roofers in Jackson
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Mullins Roofingnew roof, efficient crew, fast crew4.7136 ratings8.1% one and two star(517) 990-0646 | 4.7 | 136 | 8.1%11 of 136 | (517) 990-0646 |
| J. Wrozek Roofing & Home Improvementsestimate, efficient crew, polite crew4.7105 ratings5.7% one and two star(517) 764-5122 | 4.7 | 105 | 5.7%6 of 105 | (517) 764-5122 |
| Sherriff Goslin Roofing Jacksonthorough inspection, estimates, shingle replacement4.884 ratings4.8% one and two star(734) 480-0080 | 4.8 | 84 | 4.8%4 of 84 | (734) 480-0080 |
| Kirk's 5 Starquality of work, cleanup, timeliness4.871 ratings4.2% one and two star(517) 425-5056 | 4.8 | 71 | 4.2%3 of 71 | (517) 425-5056 |
| Pure Gutter Solutionsprofessional workers, quick install, leaf guard installation4.965 ratings1.5% one and two star(313) 805-8746 | 4.9 | 65 | 1.5%1 of 65 | (313) 805-8746 |
| Randy's Roofing & Sidingsiding, speed of work, new roof4.755 ratings7.3% one and two star(734) 829-8278 | 4.7 | 55 | 7.3%4 of 55 | (734) 829-8278 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 269 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 268, of which 226 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.