Crown Exteriors

8 of the 10 one and two-star reviews we hold, most recent first.

• 1 out of 5Don Mel3 months ago

  This was honestly the worst service I’ve ever experienced, and the project manager sucked. Funny how Rick doesn’t even work here anymore.

  Reply from the business

  Hi Don — we take concerns regarding customer experience seriously, though we are unable to identify any project or service record associated with your name in our system. We would welcome the opportunity to better understand the situation. If you’re open to discussing it further, please contact our office directly so we can review the matter appropriately.

• 1 out of 5Josh Sayotovich7 months ago

  Replaced my single piece steel gutters with cheap multi piece aluminum despite repeatedly confirming that they would be replaced with equivalent quality steel. Gutters didn't even need to be replaced.

  Reply from the business

  Thank you for taking the time to share your feedback, Josh. We’re sorry to hear you’re unhappy with your experience, and we appreciate the opportunity to address your concerns. After reviewing your project file, the insurance estimate specified aluminum gutters as the approved replacement material. Our standard practice is to install seamless, single-piece aluminum gutters (corner to corner), and we do not install multi-piece systems. If what was installed at your home does not meet that standard, we absolutely want to make it right. We’d be happy to send a team out at your convenience to inspect the installation. If we determine that the incorrect product was used or that anything was not completed as promised, we will correct it at no cost to you. Regarding pricing, this project was handled through an insurance claim, and all costs were based on the amounts approved by your insurance provider. We follow insurer-established pricing and scope guidelines to ensure transparency and consistency on every claim. Your satisfaction is very important to us, and we’d appreciate the chance to resolve this directly. Please contact our office at 651-236-4217 and ask for me personally — Danny Hecker, Owner — so I can make sure this is addressed and resolved promptly.

• 1 out of 5Tom Ferguson8 months ago

  They were hired to do work on our association multiple times and each time we’ve had to hire a third party to fix or repair damage they’ve caused.

  Reply from the business

  Hi Tom, we take reviews like this seriously. Based on our records, we have no record of damage caused by our team that required repair by a third party. We would appreciate the opportunity to review the details and address any concerns directly. Please contact us at 651-294-6106 and ask for Danny, the owner.

• 1 out of 5First Name Last Namea year ago

  Neng here. Worse company I have called for service. For many businesses the initial contact are always nice then it goes downhill after you've paid to get work started. Avoid this contractor. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Neng, We’re sorry your experience with Crown Exteriors didn’t meet your expectations. Your feedback is important to us, and we regret the delays and communication issues during your project. We strive to uphold our core values of integrity, transparency, and accountability, and it’s clear we fell short this time. We understand how frustrating this must have been, especially with your home involved. The delays were due to unforeseen scheduling conflicts, but we should have communicated these changes more effectively. We apologize for the inconvenience. Additionally, we apologize if it wasn't clear that there were alternate methods of payment available that would not have charged the standard credit card fee. We’d like to discuss your concerns further and work towards a resolution. Please reach out directly and ask for Rick, the owner, if you're open to giving us a chance to make things right. Thank you for your understanding, Crown Exteriors

• 1 out of 5Joe Aguirrea year ago

  Do not recommend they were very unprofessional and dont plan on working with them again. Cory was the first person I spoke with which was ok until he left the company just telling me he would pass the job on to somone else I had never met. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr. Aguirre, thank you for taking the time to share your feedback. It was truly a pleasure speaking with you and working through the situation together. I'm glad to hear you were satisfied with the roofing project—we take great pride in the quality of our work. That said, I'm very sorry to learn that we fell short in handling your siding claim and in our communication during a Rep transition. We always strive to deliver clear and consistent service, and it's clear we missed the mark in this case. Please know we take your concerns seriously and are using this as an opportunity to improve. Thanks again for your honesty and for giving us the chance to discuss this directly. If there's ever anything more we can do, don’t hesitate to reach out. - The Crown Exteriors Team

• 1 out of 5Jason Schuepperta year ago

  Had a leak in the roof. They came out 4 times trying to fix it, leak still there every time. Communication was bad. They just kind of left the first time and I wasn't sure if they were done or what was going on. Rained after that and leak …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Jason, We’re truly sorry to hear about your ongoing roof issues and the frustrations you’ve experienced. After reviewing your case, we understand that our repair attempts were not effective, especially given the shallow pitch of your roof. While we recommended a metal or rubber roof as the proper solution, we respect that a different approach was chosen, which may have contributed to the recurring issues. To make this right, we’d like to offer a full refund for the repair attempt. Please get in touch with us at CX@mncrownexteriors.com so we can process the refund or discuss other solutions. Your feedback is invaluable, and we’re committed to learning from this to serve our customers better in the future. Thank you for giving us the opportunity to address this. Sincerely,

• 1 out of 5Anthony DeRosiera year ago

  Was looking for some repairs to my gutter system so I checked around and seen this company did that according to their website. They initially sent the wrong person who wanted to climb up on my roof to bid a new one? Second gentleman …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Anthony, We’re sorry to hear about your dissatisfaction with our service. Our aim is to always provide our customers with honest assessments and recommendations that ensure the best long-term results. After inspecting your gutter system, we recommended a full replacement because we believed a simple repair wouldn’t solve the issue of leaking corner seals due to rusting gutters. We understand this wasn’t what you were looking for, and we apologize if this caused any frustration. We’d appreciate the chance to discuss your concerns further and work towards a resolution that meets your expectations. We never want our customers to feel like their time was wasted, and we’d like to make it right. Please reach out directly and ask for Rick, the owner, if you're open to giving us a chance to make things right. Thank you for your understanding. Sincerely, Crown Exteriors

• 1 out of 5Adam Aroz2 years ago

  I have so much bad experience with this company they took deposit October last year I got told before paying the deposit once I make the deposit they will schedule the work and it will get done within a month after the deposit taking but …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Adam, I checked both our customer relationship manager and financial software and there is no record of you being a customer of Crown Exteriors. If we would have taken a deposit it would be reflected in our financial system as a transaction. You must have left a review for the wrong company. Please reach out to me (Rick Harding - Owner) so that we can clarify the confusion. Our main number is (651)401-8093 and you can just ask for me. Thank you.

• insurance assistance29
• siding replacement14
• gutter replacement14
• responsive staff10
• new windows7
• timely completion7
• issue resolution6
• installation crew4
• hail damage repair4
• deck repair2

14 more of the 172 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Rachel H21 hours ago

  Excellent communication, installation, and a bonus - they took my Bagster garbage and saved me $200.

• 5 out of 5Brian Kuhns2 days ago

  Two years ago I began looking at a home gutter replacement project, and discussed the project with 3 companies. My gutters were 20+ years old, leaked badly in several spots and weren't moving water as they should. In the end, I chose Crown Exteriors to complete the project. We discussed a split to keep cost down, doing one portion of the house first, which had the worst issues / leaks. The job turned out great, and I ended upgrading my gutters to 5" as well during our project discussions. The project moved quickly, they communicated well through each step, and i was very happy with the improvement. I went back this year to complete the rest of the house and received the same appreciated customer service and quality. I especially appreciated the follow up around a question post install, which resulted in them sending someone over to take a look right away. Overall, I'm very happy with the choice and my gutters are working as they should. I'd certainly consider them for any future home projects, and recommend them to others. Thanks again, Brian.

  Reply from the business

  Brian, thank you so much for taking the time to share your experience! It means a lot that you chose Crown Exteriors for the first phase of your gutter project and came back to us when it was time to complete the rest of your home. We’re especially glad to hear that the communication, quality, and follow-through were consistent both times. Taking care of our customers after the installation is just as important to us, so we appreciate you calling that out. Thank you for your trust, your recommendation, and the opportunity to work on your home!

• 5 out of 5George JohnsonEdited a week ago

  I was really pleased with Crown's work on my home. We replaced our roof and siding with them and the quality of work was fantastic. On top of that, we discovered a 110 year old mural under our siding in the process. Crown quickly switched …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  George, uncovering a 110-year-old mural during a roof and siding replacement is certainly not something you see every day. We’re grateful you trusted Crown Exteriors not only to complete your roof replacement and siding installation with quality craftsmanship, but also to thoughtfully pivot when something historically significant was discovered. Protecting the integrity of your home while coordinating with preservation experts reflects the flexibility and care we aim to bring to every exterior project. Clear communication and responsiveness throughout the process are standards we hold across all roofing and siding work. As a trusted exterior contractor serving Oakdale, MN and surrounding communities, Crown Exteriors is committed to delivering durable results while respecting the unique character of each home. Thank you for the opportunity to be part of such a meaningful project. Hearing that our workmanship, communication, and flexibility stood out really means a lot to us. We do our best to listen closely, respond quickly, and do the job right—even when a project takes an unexpected (and memorable) turn. Thank you again for the thoughtful recommendation and for sharing such an unforgettable experience with us. It was a privilege to help refresh your home while also preserving a meaningful piece of its history for years to come. Warm regards, Danny & Danielle Hecker Owners Crown Exteriors

• 5 out of 5Carl Mapadaa week ago

  The rep is nice and respectful

  Reply from the business

  Thank you, Carl! We’re glad to hear you had a positive experience with our team. We appreciate you taking the time to share your feedback and look forward to helping you with your project!

• 5 out of 5Successful Convictsa week ago

  Matt rang my door telling me about roof repair which I usually turn away since my roof is newer. We had small talk which led me to inquiring about deck repair to our deck. I found out through him about a program to help with the costs that I’m currently looking into. Matt is great at what he does! Great guy!!

  Reply from the business

  Thank you for the kind review! We’re glad Matt took the time to connect and was able to point you toward a helpful option for your deck project. Helping homeowners understand their options is a big part of what we’re about at Crown Exteriors. We appreciate you taking the time to recognize Matt!

• 5 out of 5Gary Smitha week ago

  Working with Brandon was a good experience and he was very knowledgeable about his job also about our roof repairs

  Reply from the business

  Thank you, Gary! We're glad to hear you had a great experience working with Brandon. We appreciate your kind words about his knowledge and are grateful you chose Crown Exteriors for your roof and gutter repairs. Thanks again for your trust!

• 5 out of 5Nick Dolinsky2 weeks ago

  Brandon was an excellent representative and made the entire process much easier to navigate. He took the time to fully understand our situation with the insurance company, clearly explain the process, and patiently walk through all of our …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Nick, thank you so much for taking the time to share this. We’re incredibly proud to have Brandon representing Crown, and your experience speaks so well to the way he approaches his customers—with patience, care, and a genuine commitment to helping them understand their options. Navigating an insurance claim can feel overwhelming, and we’re glad Brandon could make the process easier and earn your trust along the way. We especially loved hearing that your kids looked forward to his visits! Thank you for trusting Crown and for such a thoughtful recommendation.

• 5 out of 5Emily Kobes2 weeks ago

  Working with Connor from Crown has been a very good experience. He is responsive and willing to help us with all questions

  Reply from the business

  Thank you, Emily! We’re so glad you’ve had a great experience working with Connor. He genuinely cares about being there for his customers and making sure their questions are answered along the way. We appreciate you trusting Crown with your home!

• 5 out of 5Abraham Cumatz3 weeks ago

  I had a great experience working with Crown Exteriors. From start to finish, the team was professional, reliable, and made the entire process smooth and stress-free. The quality of their work was excellent, and they paid close attention to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Abraham! We appreciate your thoughtful review and your partnership with Crown Exteriors. We'll be sure to share your feedback with Dustin and Atzel. They'll be grateful to hear their professionalism, communication, and attention to detail made a positive impression. Thanks again—we appreciate the opportunity to work together!

• 5 out of 5Tristan3 weeks ago

  Eric and Connor were professional and were willing to hear what our vision was about our home.

  Reply from the business

  Thank you, Tristan! We're so glad Eric and Connor took the time to listen to your vision and understand what mattered most to you. We believe every successful project begins with understanding the homeowner's priorities. Thank you for your kind words—we'll be sure to share them with Eric and Connor!

• 5 out of 5Amy V3 weeks ago

  Julie was friendly, professional, knowledgeable and answered all questions.

  Reply from the business

  Thank you, Amy! We're so glad Julie was able to answer your questions and provide a friendly, professional experience. We truly appreciate your kind words and the opportunity to work with you!

• 5 out of 5Disgrace3 weeks ago

  Brandon was super helpful in helping us with having an adjuster come look at the roof. He even took time out of his busy weekend to drive over 2 hours and be on site.

  Reply from the business

  Thank you for your kind words! We're so glad Brandon was there to support you during the adjuster inspection. He truly goes above and beyond for our customers, and we're grateful you took the time to recognize him. We'll be sure to share your feedback with Brandon—it will mean a lot to him. Thank you for trusting Crown Exteriors!

• 5 out of 5Peter Torseth4 weeks ago

  We had a great experience working with Matt to deal with some siding and trim maintenance that was needed on our house. Matt came out and walked through our needs with us and then provided a thorough quote for the work to be done. The crews …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Peter! We're grateful you chose Crown Exteriors and really appreciate you sharing your experience. It's wonderful to hear Matt took the time to understand what your home needed and that everything—from the estimate to the scheduling and installation—went smoothly. We'll be sure to share your kind words with Matt and the crew. Thank you again for your trust and support!

• 5 out of 5Annalisa Buerke4 weeks ago

  Connor was great to work with - he was timely and responsive with the estimate and window/shutter installation. The work crew was on time, very professional, and efficient. Communication was good throughout the entire project.

  Reply from the business

  Thank you, Annalisa! We really appreciate you taking the time to share your experience. We're glad Connor kept everything moving with great communication and that the installation went smoothly. We'll be sure to share your kind words with Connor and the crew. Thank you for trusting Crown Exteriors with your home!

Crown Exteriors proudly provides James Hardie siding installation for homeowners throughout Oakdale, MN. Our team installs high-performance fiber cement siding that offers exceptional durability, lasting beauty, and reliable weather resistance. Every siding project is completed using quality materials and proven installation practices. For homeowners searching for James Hardie siding in Oakdale, fiber cement siding replacement, or experienced siding contractors near Oakdale, Crown Exteriors offers comprehensive exterior remodeling services backed by professional expertise. We're committed to helping homeowners create beautiful, durable exteriors built to perform for years to come.Jul 17, 2026Learn more