Colonial Contracting Inc.

All 2 of the one and two-star reviews we hold for Colonial Contracting Inc., most recent first.

• 1 out of 5Marwan Abu-Fadel6 years ago

  Rocky and Robert, Thank you for your time on Saturday. I was looking forward to meeting Colonial Contracting Inc representative to address the elephant in the room. I was hoping that you will walk into my house and apologize for how your team behaved on camera in front of my door and how they built a laughing joke about me and my accent. However, you walked in open your manila folder and went over the numbers and repair you will do to the roof. Only when you finished speaking is when I asked you about your employee’s behavior. That is a shame that a company treats people with an accent as second class citizens. However, we are better people than you are, and we keep our word. Since colonial loves money more that customers or reputations, please come pick up your deposit to start working on my roof. I will publish this email as my review of your company.

  Reply from the business

  Marwan, thank you for taking the time to share this feedback with us. Colonial Contracting, Inc. denounces hateful behavior like this in all its forms. Please know this is not something we tolerate, and we hope you will accept our sincerest apologies for the way you were treated. This situation has been dealt with internally, and feedback like yours is very valuable to us so we can ensure all our customers are treated with the courtesy, professionalism, and respect they deserve.

• 1 out of 5Chris Dials7 years ago

  Poor customer service. Rude staff

  Reply from the business

  Hi Chris, thank you for sharing this feedback as our former employee. We're very disappointed to hear that you had a bad experience, as we pride ourselves on excellent customer service. If you remember details surrounding your interactions with our staff, or if this is a Human Resources-related issue, we'd like an opportunity to look into this further. If you're willing, please send us an email at info@contactcolonial.com with more details. Once again, we appreciate you taking the time to share your experience with us, as it helps us grow and be better in all we do.

• insurance claim assistance10
• storm damage repair6
• quick installation3
• gutter replacement3
• window repair3
• issue resolution3
• fast work3
• spout replacement2
• siding replacement2
• pleasant crew2

14 more of the 71 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Kevin Killea8 months ago

  I just finished a 15 month insurance claim that involved significant work to address storm damage. It should not have taken that long but I blame that mostly on my insurance company (adjuster). In the end, the roof was completely redone to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to share your detailed experience. We're thrilled to hear that you were satisfied with the professionalism and quality of work provided by our team, especially Tyler. Your feedback on our responsiveness and ability to navigate the challenges with your insurance adjuster is greatly appreciated. We aim to exceed expectations, and it's wonderful to know that we were able to do that for you. We're grateful for your trust in us and look forward to the opportunity to work with you again in the future.

• 5 out of 5Greg Ralph8 months ago

  We received an excellent price and the service was excellent from start to finish. We are very happy with the job

  Reply from the business

  Thank you for your kind words, Greg! We're thrilled to hear that you received excellent service and pricing. It's always our goal to ensure customer satisfaction from start to finish. We appreciate your feedback and hope to serve you again in the future!

• 5 out of 5Joseph Vall-Llobera9 months ago

  Colonial Contracting was great to work with to have my roof replaced. They walked me through several rounds of discussions with my insurance company on covering roof replacement and certainly earned my business through their effort, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your wonderful review, Joseph! We're thrilled to hear that you had a positive experience with Colonial Contracting and that Eric and the team were able to assist you through the roof replacement process. Your satisfaction is our top priority, and we're glad we could keep you informed and deliver timely results. We appreciate your trust in us and look forward to serving you again in the future.

• 5 out of 5Katy Kownacki9 months ago

  We first hired Colonial Contracting Inc to do a full roof replacement for us in 2020, working with our insurance and supporting us through the claim process. Recently I noticed that some of our rakeboards (original to the house, almost 40 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your wonderful review, Katy! We’re thrilled to hear that you were satisfied with both your roof replacement and the recent work on your rakeboards. Our team always aims to provide prompt and efficient service, and we’re glad that you felt that during your project. It's great to know that the PVC material has enhanced your home's exterior. We look forward to assisting you with any future home repairs or replacements!

• 5 out of 5Susan Strain9 months ago

  Fast and efficient work done at my residence.

  Reply from the business

  Thank you, Susan! We're thrilled to hear you had a great experience. Your feedback motivates us to continue delivering the best service possible. We look forward to seeing you again soon!

• 5 out of 5Craig Dodd10 months ago

  Colonial Contracting did a great job on our roof. They communicated every step of the way and did exactly as contracted. Tyler was on site during the entire job and made sure the install was done right. The crew was careful with the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks, Craig! We're thrilled to hear you had a great experience with us. Tyler and the crew always aim for top-notch service. Your recommendation means a lot! Enjoy your new roof!

• 5 out of 5Donna Goldbranson11 months ago

  Excellent company. Very happy with the quality of all the extensive work done. Response time and customer support was terrific! Highly recommend.

  Reply from the business

  Thanks, Donna! We're thrilled to hear you loved the quality of our work and our customer support. Your recommendation means a lot to us. Cheers to more great projects ahead!

• 5 out of 5Shelly Portera year ago

  Tyler was an incredible professional. He answered all my questions and was great with follow-up as well. As a Realtor and a landlord, I have had an above-average amount of experiences with roof replacement, and I am happy to say I finally found my go-to when people ask if I have "a roofing guy" Thanks, Colonial Contracting!

  Reply from the business

  Shelly, Thank you for the kind words! We’re thrilled that Tyler could provide the professional service you deserve. It's great to hear we’ve earned your trust as your go-to roofing company. We look forward to working with you again!

• 5 out of 5Vince Antonaccia year ago

  Colonial did a great job working with our HVAC company to remove and replace the furnace flue pipe and cap on our roof. They were able to come on just over a day’s notice and completed the job flawlessly

  Reply from the business

  Hi Vince, Thank you for the great review! We’re so glad to hear that we were able to assist with the furnace flue pipe replacement and cap installation on short notice. It's always our goal to deliver quality work with efficiency, and we’re happy to hear the job was completed flawlessly.

• 5 out of 5David Pikea year ago

  I have used Colonial Contracting several times to replace doors and repair my roof when a tree fell on it. It’s always a pleasure working with them , from the manager, Joe, and the crews that were sent. They are always on schedule and make sure the job was done right. If I ever need my roof replaced they will be the first company I call. I would highly recommend using them.

  Reply from the business

  Thanks, David! We’re thrilled to hear you had a great experience with Joe and the team. Your recommendation means a lot to us. We’re always here for your roofing and remodeling needs!

• 5 out of 5dave Brumfielda year ago

  Showed up on time. Did a good job!

  Reply from the business

  Thanks, Dave! We appreciate your kind words and are glad you were happy with our service. If you need anything else, just give us a shout!

• 5 out of 5ANTHONY J . ORLANDO,a year ago

  The "tri-state area" around Washington, D.C., is more commonly known as the DMV, which stands for District of Columbia, Maryland, and Virginia. You could not find a better contracting company anywhere in the DMV area than Colonial …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks, Anthony! We’re thrilled to hear you had a great experience with us. Your kind words about our team and work mean a lot. Enjoy your new roof!

• 5 out of 5Diana Perkinsa year ago

  Work was complete in a timely manner. Very impressed with the work and quality of materials.

  Reply from the business

  Thanks, Diana! We're thrilled to hear you were impressed with our work and materials. Timeliness and quality are what we aim for. Appreciate your kind words!

• 5 out of 5Lester Kurtza year ago

  Colonial Contracting is exquisite - expert, friendly, prompt, reliable, knowledgeable.

  Reply from the business

  Thanks, Lester! We’re thrilled you had such a positive experience with us. It’s always great to hear that our team's expertise and friendliness made an impact. We appreciate your support!

• Warranty offered

  “…property or home insurance New warranty coverage Increased property value And…”

• States years in business

  “…Difference 25+ Years Of Experience With over 25 years of experience, Colonial Contracting…”

• States a founding year

  “…Quality, Value, and Service Since 1997 Learn more Book A Free Inspection…”

• Free estimates

  “…Referral Program Contact Us Our Work Free Inspection Instant Quote CALL TODAY (703)…”

• Financing available

  “…DOWNSPOUTS Call To Learn More About Our Financing Options Get Started ABOUT COLONIAL…”

• Mentions the BBB

  “…A+ Rating With The Better Business Bureau Enjoy…”

• Family owned

  “…Colonial Contracting, Inc. is a family-owned and -operated company, and our team…”