Roofing contractor
Chandler Family Roofing
7024 S Calumet Ave, Chicago, IL 60637
- Google average
- 4.7
- Ratings counted
- 241
- One and two star
- 15 of 241(6.2%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Chandler Family Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 221 | 92% | |
|---|---|---|---|
| 4 | 4 | 2% | |
| 3 | 1 | 0% | |
| 2 | 1 | 0% | |
| 1 | 14 | 6% |
Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 15 one and two-star reviews we hold, most recent first.
- 1 out of 5antonio blancasa year ago
I had an incident with one of the workers and the guy was being mean and crash our car, I called the company but they hung up the phone
Reply from the business
Regarding the incident, you were involved in a T-bone collision with one of our vehicles and requested that we refrain from involving the authorities due to your lack of a valid driver’s license and insurance. Additionally, you later contacted us while appearing to be heavily under the influence, demanding compensation and threatening legal action despite the circumstances of the accident being caused by your actions. We kindly request that you refrain from spreading inaccurate information regarding the incident. As a result of the collision, we incurred repair costs for our vehicle due to the lack of insurance on your part.
- 1 out of 5Marion Browna year ago
No call back
Reply from the business
We are so sorry. At the time owner just have had a medical procedure done and we won’t be back in office until the new year.
- 1 out of 5Chelsea Franklina year ago
I hired Chandler Family Roofing to repair our roof that was causing a leak from the outside. We paid in full, the leak has not been fixed, and they have stopped responding and answering. Do not trust these people with your hard earned money.
- 1 out of 5vernadette greenleaf2 years ago
I have called repeatedly and actually given an appointment date with a no call, no show
Reply from the business
I am so sorry to hear that. At this time during Christmas we are very busy with less time to work due to Holiday and owner being sick at the moment. Sorry
- 1 out of 5Barbara Crawford3 years ago
They made 2 appointments and failed to call or show up for either one. After the first failure to show, I contacted Mr. Chandler and we agreed to reschedule. Again, they failed to call or show up. Also, don’t call the number posted! The mailbox was always full and the only way I got a call back was if he bother to check for missed calls!?! Mr. Chandler called me 24 hours after failing to call or show up for the second appointment and attempted to reschedule a third time. Obviously, I did not use their services.
Reply from the business
I am very sorry that this happened. The man that does our estimates is Daniel. The phone number that you called is probably our office phone. Daniel can be reached at 7738153408. I am sure we can come out as soon as possible!
- 1 out of 5Diana Stanford3 years ago
Never received a return call even though I called a couple of more times.
Reply from the business
I am sorry about your experience. We have a new person responsible for all estimates. His phone number is 7088153408.
- 1 out of 5Roxayn Jordan3 years ago
Didn't answer half the time. Did not show up or call when said they would be here for an estimate. Not professional!!!
- 1 out of 5Kay White4 years ago
They never showed up.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- flat roof replacement10
- timely completion9
- polite workers8
- gutter replacement7
- garage roof replacement6
- leaking roof repair3
- fair estimate3
- leaf guard installation2
- shingle matching2
- siding replacement2
Other reviews we hold
14 more of the 203 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Joyce Towner18 hours ago
Chandler Family Roofing did an excellent job replacing my old, worn-out garage roof this past spring. The crew was prompt, professional, and hardworking, completing the entire project in just a few hours. I was also very impressed with how efficiently they handled the cleanup and metal removal; the site was left spotless. I highly recommend their services for anyone looking for reliable and high-quality roofing work.
- 5 out of 5Chardell Salvanta week ago
I would recommend this family owned business in a heart beat. Honest, professional, best customer service!!
- 5 out of 5robbie3 weeks ago
Daniel Chandler Roofing completed a gutter removal and replacement for me. Their team was on time, worked efficent and completed job in a timely fashion. I was impressed and I highly recommend Chandler Roofing!
- 5 out of 5Dr. Carr3 weeks ago
Chandler roofing did my siding and my roofing. They are honest, reliable, professional and highly skilled. I have recommended them to other family members. Best decision that I have made regarding a contractor for my house!
- 5 out of 5Marie Pierre3 weeks ago
We had been looking for a roofer for a while. A friend referred me to Chandler for our roof...BEST place EVER!! I love the staff, and the job was completed in a day! Please book them ASAP for your new roof. No place better!
- 5 out of 5D RobinsonEdited a month ago
I had a great experience with Chandler Roofing. Working with Robert made the entire process easy from start to finish. He provided excellent customer service, was transparent every step of the way, and kept me informed throughout the …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Connie Nelsona month ago
They did a great quick wonderful job and is very professional. Would recommend to anybody.
- 5 out of 5Da month ago
Prompt,explained job,expeditious work,very pleased.
- 5 out of 5christianna koger2 months ago
andler Family Roofing did an amazing job on my two new flat roofs. Before the work was done, I had ongoing leaks during the rainy season, but since the installation I haven’t had any issues at all. Their team was professional, reliable, and …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Gerod Sherley2 months ago
Great people with excellent service
- 5 out of 5Kara Moonan2 months ago
Dan and his crew were great! They showed up, got right to work and hours later we had a beautiful new roof! They made sure that the yard was clean and I was so impressed with how great everything turned out. I would definitely recommend Chandler Family Roofing to anyone that wants a perfect roof!
- 5 out of 5Jillian Moonan2 months ago
Chandler Family Roofing exceeded my expectations when doing my garage roof! Dan was super helpful and I was able to schedule an initial consult and date for my garage roof to be done very quick. Chandler Family Roofing was able to match the shingles on my house perfectly with no issues. Prices were reasonable and I am extremely satisfied with the work they have done. His team was polite, quick, and efficient! 10/10 would choose Chandler Family Roofing again!
- 5 out of 5Danny CollinsEdited 2 months ago
my experience with Chandler Family roofing. I could not be more happy. they came when they said they were. they did a complete tear down of my roof. in one day. they cleaned all the trash up. they were very professional. i ask them could they do a few things extra and he did. with no extra charge. I highly recommend them. For your roofing needs.
- 5 out of 5Darren Beatty3 months ago
Chandler roofing offered good price points, quality work and good customer service. There assessment of work needed and not needed was impressive considering most contractors try to take you to the bank . I would use them again and refer to friends.
What Chandler Family Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States a founding year
“…We’ve been in business since 1990 and our great workers have given us a…”
Their site also states: licensed, free estimates.
Other roofers in Chicago
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Anchor Point Roofingflat roof repair, responsive staff, detailed quote5.0255 ratings0.4% one and two star(312) 724-8200 | 5.0 | 255 | 0.4%1 of 255 | (312) 724-8200 |
| Midwest Roofinggutter replacement, siding, hail storm damage repair5.0245 ratings1.2% one and two star(773) 851-2239 | 5.0 | 245 | 1.2%3 of 245 | (773) 851-2239 |
| TAR Roofing Incgutter replacement, estimate, flat roof replacement4.9224 ratings2.2% one and two star(630) 422-1589 | 4.9 | 224 | 2.2%5 of 224 | (630) 422-1589 |
| Roofing By Hernandez Incestimates, leak repair, flat roof replacement4.7191 ratings6.3% one and two star(312) 439-0556 | 4.7 | 191 | 6.3%12 of 191 | (312) 439-0556 |
| Conrad Roofingknowledgeable staff, kind staff, consultation4.9146 ratings2.1% one and two star(773) 286-6212 | 4.9 | 146 | 2.1%3 of 146 | (773) 286-6212 |
| Lakefront Roofing & Siding Supplyproduct selection, team, gutters4.6124 ratings7.3% one and two star(773) 509-0400 | 4.6 | 124 | 7.3%9 of 124 | (773) 509-0400 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 241 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 240, of which 203 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.