Champion Services Inc.

8 of the 17 one and two-star reviews we hold, most recent first.

• 1 out of 5Jay Coup4 months ago

  Company out due to my grandfather calling them out of the phone book since he doesn't have google. Paid twice as much as everybody else to get his roof done. They took advantage of a older veteran and show no mercy. How they sleep at night is beyond me. The only nice thing to say was the roof turned out decent but not worth twice as much as other local competitors.

  Reply from the business

  I am so sorry to hear this Jay. However, our prices are very competitive. We would not have charged double what others companies charge. Also, If he stated he was a veteran, he most likely was issued a discount. Without knowing the clients name I cannot confirm pricing or discounts. If you would like to call our office, we would be glad to address your concerns and take a look at any other documentation you may have for your pricing concerns. Thank you so much. We hope to hear from you soon.

• 1 out of 5Melisa Rodriguez6 months ago

  I wish I could give them no stars! Called about gutters and they came out to do the estimate quickly, asked a few questions thru email and they responded. The minute I asked for an install date, Jacob ghosted me! I recon they have enough buss to afford to pick and choose. Got a great company to do them instead: Bee Roofing.

  Reply from the business

  Thank you for sharing your feedback, Melisa. We apologize for the lack of communication and any frustration this caused you. Providing excellent service is important to us, and we will review your experience to improve our customer interactions. We wish you the best with your new gutters.

• 1 out of 5Candy Bradleya year ago

  I wish I could give no stars because they really disappointed me. I had hail damage done to my house back in April 2024 that busted out 2 of my windows and damaged all the screens on my house. They came out and replaced the 2 windows in …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I am very sorry to hear this. If you would like to call the office and make an appointment with the owner he will glad to go over all documentation and correspondence we have for you. However, I am not able to find Candy Bradley in our system to look into the matter. Kindly call our office and we would be glad to set up an appointment with you.

• 1 out of 5Debbie leppard2 years ago

  I have previously had two roofs installed by Champion Services and was very satisfied with both the work and the customer service, so I immediately contacted them after the April hail storm. I had to call a couple of times but Jacob came out to inspect the roof and suggested we call the insurance. He also came back and met with the adjuster to finalize our estimate. Once we got the check from our insurance company we called back and the office seemed a little confused so she said she would just send Jacob back out. Well that is no problem for me but was really an unnecessary trip for Jacob. Anyway he told us that they were about 3 weeks out and that we would get a call with a firm date and we decided to use the same shingles as our current roof. Well that is where the customer service completely ended. When I didn't receive a call with a firm date the week before I called back and the office acted like I wasn't even on the schedule and they told me they would have Jacob call. I waited another week before calling back and again was told to expect a call. When I had not received the call a few days later I called again and told them that I needed a firm date by the end of the day or I was going to take my business elsewhere. They called back to say they would do my roof the week of 7/29 and that I would get an exact day the week before. I called back on 7/29 to ask what day to expect them and was told we were on the schedule for the week of 8/5. This was the last straw for me. They completely don't seem to know what they are doing at the office. While we agreed with Jacob on which shingles verbally, nothing was put in writing and we have been patiently waiting for over two months. Just to be put off with no communication. I am very disappointed to now have to start the process over and find someone to replace my roof. I ask them to do me the courtesy of sending me information about my current shingles and she sent me just a color which no information

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Debbie, we’re sorry about the trouble you’ve experienced with your roofing needs. We aim to provide excellent service and regret the confusion and delays you encountered. We truly value your business and are committed to improving our processes. Please call us at 803-329-7898 so we can address your concerns more personally and work on a solution. Thank you for your patience and understanding. We hope to hear form you soon!

• 1 out of 5Sheila Hallman2 years ago

  I was super excited about them coming out to do my roof. They came in a very timely fashion to look at it. Unfortunately, he never got on the roof nor did he ever send me an estimate for what it would be to replace it. I literally called 5x to try to get an estimate sent to me. The last time a very nice lady answered and said she would get back to me before the end of the day with an answer. She did call slightly after 5 PM. And told me I would get an email the next day for an estimate. Never received it. A week later I called them and let them know that if this is how it was going to be just to get an estimate I did not want them replacing my roof. I was really disappointed because they did do a good job on my gutters out front.

  Reply from the business

  Hi Sheila, Thank you for sharing your feedback. We're sorry to hear about your recent experience and any frustration it caused. We strive to provide prompt and reliable service, and it’s clear we fell short in your case. Our technician did climb onto your roof to evaluate the hail damage during the initial visit. We have photos from on the roof showing the damage to your shingles. You expressed some concern that the adjuster may not cover the entirety of the roof area and it was mentioned to wait for their report to know how to proceed with writing an estimate. You also mentioned at this initial meeting the potential of additional work to the rear gutters unrelated to the storm that we would discuss and incorporate once we understood the adjuster’s intentions. A second appointment was suggested once this report was received by the homeowner so we could discuss and then proceed with the estimate. It was a failure of communication on our part to inform you of this typical process once you called looking for an estimate. The recent hail and wind storms in the area have generated an unprecedented volume of calls, appointments, and requests for quotes and repairs, often with very severe and emergency circumstances. We are doing our best to keep up with this volume of work but we ask our customers to exercise some patience as we navigate this busy period. We, however, are pleased to hear that you were satisfied with the work we did on your gutters. It’s important to us that we maintain the trust of our customers, and we regret that this experience has marred your perception of our service.

• 1 out of 5Iva KEdited 3 years ago

  ***EDIT- after receiving a response: after reading other reviews, I see that I am not the only customer to be ghosted by the owner and other representatives, and your 'standard" response will not make your company more appealing to me or anyone else. Why would we call the same number again after we called it multiple times before, only to be ignored entirely? How you treat people is exactly how to lose current and potential customers and build a bad reputation. Several years ago, Champions did our roof, and we were delighted, so when we found out they make additions, we called them, and the owner came to give us an estimate. We had a great conversation; he had fantastic ideas and said he would send us an estimate. A few weeks passed, and we called his number and left a message but have not heard back. We called the office but received no reply either. A few months later, my husband called them again to give us an estimate on replacing two windows. Some guy showed up and was very nice. We told him about our previous experiences, and he said the non-responsiveness was not ok and that he would talk to the owner about it and send us the window estimates. After that, same story. No estimate, no response. Why would a business take time to come and talk to us and then ghost us? This kind of behavior is very unprofessional, and after the second strike, we will never call or recommend them again.

  Reply from the business

  Thank you for your feedback, Iva. We appreciate your past satisfaction with our roofing services and understand your disappointment. This behavior does not reflect our commitment to professionalism and customer service, and we apologize for the lack of response and follow-up you experienced. We will address this issue internally to prevent recurrence; please contact us at 803-329-7898. We hope to regain your trust in the future.

• 1 out of 5Dan T.3 years ago

  I've been sending business to them for nearly two decades. I never had a problem with them ever. However, I sent some new business to the recently in a very upscale area and they totally dropped the ball. They went and did the estimate. Told the client that they would have it read in a couple of days and then nothing! Not even a phone call! If you dont want or need the business just say so! But, they really embarrassed me to the people that I reccomend them too.🤨😕

  Reply from the business

  Hi Dan, we appreciate you for being loyal to us for such a long time and bringing in more business. We assure you that we deal with our clients in a professional and diligent manner and will do our best to assist the people you recommended to us. If you'd like to reach out to us directly with any further concerns, please call 803-329-7898. We would like to back your satisfaction

• 1 out of 5harry magnolia3 years ago

  Had them out for quote to side shed, after several attempts to call for said quote, never got a response, beware there service for any work done may result in no response. If You don’t want the job, just call and say so.at this point I will never use them. Thanx Seth. Best regards, Harry

  Reply from the business

  Hi, Harry. We're sorry we didn't provide you with the best experience that we could have. Our team strives for exceptional service to our clients. Please reach out to us at (803) 329-7898 to let us discuss your issue. We hope to resolve this at the earliest and turn around your experience. Have a great day!

• new windows12
• gutters11
• siding repair9
• window replacement4
• timely manner3
• diligent crew2
• house restoration2
• skilled staff2
• friendly team2
• promptness2

14 more of the 67 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Sales Staff Burnout Garagea month ago

  John and Craig have been a great team helping me out up here. I just got done installing my new aluminum awning which makes it really nice to sit out here on the porch even in 100° weather, their quality and responsiveness is great and so is their pricing. Highly recommended. Thanks guys.!

• 5 out of 5John D. Whitea month ago

  Great service with multiple options to fulfill your family’s needs.

• 5 out of 5Wayne Brown3 months ago

  This is the 3rd or 4th repair on our home(s) that Champion Services has done for us. (Windows, roof repair, gutters, siding, etc) This last repair (siding & gutters) went as well as the others. From contact & scheduling with "Ruth" in the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your review! We value your business.

• 5 out of 5Treasure Island8 months ago

  Champion Services never cease to amaze me!!! Mr. Worden, staff and all the crew are AMAZING. They did an awesome job on my roof, in fact, my house looks like brand new house. The crew worked diligently and cleaned up and left everything just the way they found it. I always refer Champion Services to my friends and family for all my restoration or repairs needs. Again, job well done Champion Services ❤️

  Reply from the business

  Thank you so much for the amazing review. We do strive to please all customers and thank you for your recommendations. We are very pleased to hear of your satisfaction. Thanks again for your continued business.

• 5 out of 5Roger Rekstad9 months ago

  Appreciated their availability and readiness to listen, their response to needs and changes in a timely manner, their friendliness and courtesy.

  Reply from the business

  Thank you for your positive feedback, Roger! We’re glad to hear that you appreciated our availability and responsiveness. Our team is dedicated to providing friendly and courteous service, and it's great to know that we met your needs. We look forward to serving you again in the future!

• 5 out of 5Timothy Reed10 months ago

  Friendly customer t

  Reply from the business

  Thank you, Timothy, for your positive feedback! We're glad to hear you had a great experience with our friendly customer service. If you need anything else, feel free to reach out!

• 5 out of 5Rachel Boozer10 months ago

  Hail Strom tore up my car.Went to 3 others they call it a total.Came to them every last dent was gone I mean not a single one they put lot focus and time thanks to pdr team and everyone who works there

  Reply from the business

  Thank you, Rachel, for your kind words and for choosing Champion Services Inc. We're thrilled to hear that our team was able to restore your car to its original condition. Your satisfaction is our top priority, and we appreciate your recognition of our dedicated team. If you need any further assistance, feel free to reach out!

• 5 out of 5Garland Gregory10 months ago

  I have used Champion Services Multiple times. I have been satisfied with the service in the end each time. When I have been disappointed with the service, they made it right. Tony came out to discuss and look at what I was not satisfied with. Billy V. came back and made it right. I will continue to use their service.

  Reply from the business

  Thank you for your kind words and for being a loyal customer. It's great to hear that our team, including Tony and Billy, was able to address your concerns and ensure your satisfaction. We appreciate your trust in Champion Services Inc. and look forward to serving you again in the future!

• 5 out of 5Gail Kivo11 months ago

  We having been looking for a year for a well built shed. We knew when we saw and examined the sheds here, there was no comparison. Darren was wonderful to work with. Brant delivered our shed, placed it securely and everything went smooth. Gail and George

  Reply from the business

  Thank you for your kind words, Gail. We're thrilled to hear that you found the perfect shed with us and that Darren and Brant provided you with excellent service. If you have any more needs in the future, don't hesitate to reach out!

• 5 out of 5Evan Coopera year ago

  I have had nothing less than exceptional experiences with Champion Services. Very polite and professional team here and they have never left myself or my family disappointed. Champion Services has worked on several vehicles from my …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We appreciate the positive response and allowing Champion Sales & Services to service your vehicles as long as we have. Please do not hesitate to contact us...Always a pleasure!

• 5 out of 5Tammy Schofielda year ago

  Champion Services is a caring and competent business who is always there when needed! Special thanks to Seth for going above and beyond to help protect our home from the unpredictable forces of nature.

  Reply from the business

  Thank you Tammy for the special thanks to Seth. He prides himself in customer services first. Please do not hesitate to give us a shout for your next project. Thank you!

• 5 out of 5Katrin BreitkreutzEdited a year ago

  We purchased new windows and can highly recommend this local family business. The whole team that we worked with us was very professional and friendly during the whole process, from picking out the style and type of windows to the installation. The windows look amazing.

  Reply from the business

  Hi Katrin, we appreciate your review of Champion Services Inc. It's wonderful to know that our clients have had nothing short of exceptional experiences working with us, and we appreciate your confidence in us. Enjoy your amazing day!

• 5 out of 5Chris Ickert2 years ago

  Rented a Penske truck to move my son to Clemson. Excellent customer service. Beautiful classic cars to drool over. Great experience!

  Reply from the business

  Hi Chris, we’re thrilled to receive your 5-star review. Thank you for acknowledging the outstanding customer service and our exquisite classic cars. We’re delighted that your experience with Champion Services Inc. was so positive. We’d love to help you out again whenever you need us.

• 5 out of 5Gene George2 years ago

  These people do the best work Don’t waste your time with others Let them take care of you

  Reply from the business

  Hi Gene, thank you for the review and recommendation for Champion Services Inc. We’re thrilled you’re pleased with our work. We always strive to provide top-notch service and we look forward to serving you again soon!

A new 10x16 lofted barn was delivered and set up in Rock Hill, enhancing storage and leisure space for the homeowner.3 days agoCall now

• Licensed

  “…Licensed and insured Champion Services, Inc.…”

• Bonded

  “…Bonded Full Liability Workman's Comp…”

Their site also states: insured.